Presentation by Susan Hanley to SIKM Leaders Community on March 20, 2018

1. Knowledge
Management and
Office 365: What
You Need to Know
Susan Hanley
sue@susanhanley.com
www.susanhanley.com
SIKM Leaders – March 20, 2018

10. With whom do I
need to collaborate?
What are the
outcomes that I want
to achieve?

14. It’s a family

15. Office 365 Groups
Chat-based
Workspace
Mail &
Calendar
Voice, Video &
Meetings
Sites & Content
Management
Enterprise
Communities & Social

16. 





17. 





18. 





20. SharePoint is the Files Experience Oprah of Office 365!
Everyone gets a doc lib!

21. 




22. “Knowledge
management
doesn’t happen
until somebody
reuses
something”
Stan Garfield, former Community
Evangelist, Deloitte

23. 





26. Interact via email,
Skype, or phone.
Rich profile with
expertise, skills,
projects, interests,
and more
Availability
Content and
activities
from around
their
network.Organizational
and working
relationships

31. Search provides
context :
Is this the person
who can help me?

33. 






34. 










35. Easy access to common
commands
Pin important files for
high visibility
Use columns to sort,
filter, and group
content. Easily add new
columns.
Inline
preview so
you know
you’re
working
with the
right
document
Information
panel lets
you edit
metadata
without
leaving the
context of
the library
At-a-glance
update on
permissions
and activity
Drag-and-
drop files to
share with
group

36. Point/Counterpoint
on Co-Authoring
Marc Anderson tries
co-authoring:
http://bit.ly/2l9kWDO
Julie Turner presents
the other side:
http://bit.ly/2l9whDO

37. Co-authoring:
The Cure for
Versionitis

39. 









41. 






42. 









43. KM outcomes
need strategies
for collaboration
and content

44. INTRANET COMMUNITIES






Collaboration and Content Strategies



TEAMS

46. Critical Team Content Strategy for KM
Outcomes: What goes where?

47. Private by default
– typically work
starts here

48. We need to make sharing and
collaboration super easy!
Work is what you do;
it’s not where you do it.
Mobile experiences
power KM outcomes

49. 






50. 







51. sue@susanhanley.com
www.computerworld.com/blog/essential-sharepoint
www.linkedin.com/in/susanhanley
@susanhanley
www.susanhanley.com
Susan Hanley
Information Architecture
User Adoption
Governance
Metrics
Knowledge Management
Intranets & Collaboration Solutions