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VOLUME 04BEACON
FEB 2016
i
ISSUE 02
VOLUME 04BEACON
ISSUE 02FEB 2016
Contents
ABOUT US
OUR TEAM
INDUSTRY ANALYSIS
BRAND ANALYSIS
CASE ANALYSIS
CONCEPT OF THE MONTH:
BOOMERANG EFFECT
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OUR PRESENCE
ABOUT US
VISION
The SIMCON - SIMSREE consulting club is an
initiative started in 2012 for those students in
pursuit of excellence in management consulting
and strategic management. Aimed at creating
awareness among the students about consultancy
as a discipline, the club strives to maintain strong
relations with top consultancy firms and provide
platform to craft highly skilled & competent
consultants from SIMSREE. The club is a resource
for information about consulting and a place for
students to obtain real-world consulting experience.
SIMCON provides an avenue of interaction among
faculty, students and alumni through competitions,
live projects, guest lectures, and conclaves. For
this purpose the club has also been publishing its
monthlynewsletter– BEACON (BE A CONSULTANT)
and maintains a FACEBOOK PAGE where latest
news and development in the consulting industry
are posted.
MISSION
To create awareness amongst the students
about consulting industry & its latest trends.
To maintain strong relations with top
consultancy firms.
To provide platform to craft highly skilled &
competent consultants from SIMSREE.
To provide exposure to students via
competitions, live projects, guest lectures &
conclaves.
Contributions invited:
To make this feature a successful effort, we seek continued involvement and contribution from our readers, that is YOU. We
invite articles, research papers, and trivia on themes related to consulting. Be it industry news, consulting trends, a joke, a
cartoon or feedback, we are eager to hear from you. So go ahead, do your research, pen down your thoughts and mail your
entries to simcon.simsree@gmail.com.
Best Regards,
SIMCON - SIMSREE CONSULTING CLUB
VOLUME 04BEACON
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ISSUE 02
OUR TEAM
SANANDANDESHPANDE
NIKHILRAO
AMEYAMAHABAL
CHITRAWANI
deepesh jethwani
prathamesh indani
Sushil Gurav
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OUR TEAM
ARPIT agrawal
ASHAYDHURI
HUZEFABODABHAIWALA
KARANCHOPRA
NAMANCHANDAK
praCHIKORE
SARANGKULKARNI
YOGESHMOHATA
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TOURISM
INDUSTRY ANALYSIS
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Industry Overview
The tourism industry in past few years has emerged
as one of the largest and quickest growing economic
sectors globally. Its contribution to the global GDP
and employment has increased significantly in past
decades. Increasingly, tourism is emerging as a
prime category of services exports worldwide. With
increasing tourist inflows over the past many years,
it is also a significant contributor to Indian economy.
According to research by Ibef.org three sub-segment
of the service sector comprising of trade services,
repair services and hotels contributed nearly US$
187.9 billion or 12.5 per cent to the GDP in 2014-15,
while growing the quickest at 11.7 per cent CAGR
over last five years.
As estimated by the World tourism Council its total
contribution to GDP is forecasted to grow at 12 per
cent per annum during next decade. Rising income
levels and changing lifestyles, development of diverse
tourism offerings and policy and regulatory support
by the government are major growth drivers for travel
and tourism sector in India.
As per KPMG reports this industry is expected to
generate around 13mn jobs across sub-segments such
as Restaurants (10.2mn jobs), Hotels (2.3mn jobs) and
Travel Agents/Tour Operators (0.5mn). The Ministry
of Tourism plans to give full support to the industry
meeting the increasing demand of skilled manpower
by providing hospitality education to students as
well as certifying and upgrading necessary skills of
existing service providers with these efforts India has
moved up 13 places to 52nd rank in Tourism & Travel
competitive index
However, the sector faces plethora of challenges due to
lack of quality tourism infrastructure, global concerns
safety of tourists in India, disparate passenger tax
structures across various states and lack of adequately
trained and skilled manpower. While several plans
and programmes by various government bodies
have already been devised for tackling these major
obstacles, successful implementation would be critical
to accelerated sustainable growth.
Forms Of Tourism In India	
India offers range of tourism options due to its vastness
and diversity, attaching tourists from countries across
the world. The country boasts of natural resources
and treasures like mountains, ocean, deserts, seas,
valleys, rainforests etc. on one hand at the same
time world-class health infrastructure on the other,
which provides varied kind of tourism option such as
adventure tourism, rural tourism, sustainable tourism/
eco-tourism, cruise tourism, golf tourism and medical
tourism to the travellers.
Market Size
•	 The number of Foreign Tourist Arrivals (FTAs)
has grown steadily in past couple of years reaching
around 7.103 mn with 4.5% growth during
January–November 2015. It is projected to grow
to 15.3 million by next decade.
0
5
10
15
20
FY25PFY15FY14FY13FY12FY11FY10FY09FY08FY07FY06FY05
Foreign Arrivals (In Million)
3.9
5.35.1
4.4
6.66.3
5.85.3
7 7.4 7.1
15.3
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•	 The number of FTAs in November 2015 was
815,000, registering an increase of 6.5 per cent as
compared to previous year.
•	 Foreign Exchange Earnings (FEEs) through
tourism during January-November 2015 period
was Rs 1,12,958 crore (US$ 16.94 billion), growing
at a rate of 1 per cent over same period last year.
0
5
10
15
20
25
FY15Fy14FY13FY12FY11FY10FY09FY08FY07FY06
Foreign Exchange earnings from tourism
in India (US$billion)
8.6
10.7
11.8 11.4
14.2
16.6
18.4
17.7
19.7
15
•	 The number of tourists arriving on e-Tourist Visa
during the month of October 2015 reached a
humungous total of 56,477 registering a growth of
1987.9 per cent or ~21 times as compared to just
2,705 tourists in October 2014.
•	 Online hotel bookings in India are expected
rise exponentially by 2017 due to the increasing
penetration of the internet and smart phones.
Growth Drivers
Major Player Across The Segments
Hotel And Restaurants
The Hotel & Restaurants Industry has contributed
between 1.2% and 1.5% of the GDP over the last 7 - 8
years. Some major players are
•	 ITC Hotels
•	 Asian Hotels
•	 The Oberoi Group of Hotels
•	 Hotel Leela Ventures
•	 Indian Hotels
•	 Hilton Hotels
•	 Marriott International
•	 Radisson Hotels & Resorts
Tour Operators
AsperestimateofMinistryofTourism,therearenearly
6000 travel trade companies and firm comprising of
tour operators, travel agents and tourist transporters
Major Players
•	 Thomas Cook India Pvt ltd
•	 Cox & King India Pvt Ltd
•	 Kuoni India Ltd
•	 Raj Travels & Tour Ltd
Porters Five Forces
Threat Of New Entrants- Low
•	 Government regulation of direct FDI in retail
restricts entry of foreign retailers
•	 There is low level of proprietary travel knowledge
and asset specificity. This makes it relatively easier
for new players to enter industry and does not
provoke very aggressive rivalry from existing
players
•	 For start-ups to boom significant scale is necessary
to negotiate profitable deals
•	 Due to a highly fragmented market , travel
agencies in most parts do not have access to ready
distribution channels
•	 Online channel though growing rapidly but is
primarily selling air and rail
Bargaining Power Of Buyers- Moderate
•	 While buyers are fragmented, their diminishing
brand loyalty and ability to switch for most
products and services gives them reasonable
buying power
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•	 Buyers are fragmented with diverse retail buyer
and corporate buyer profiles
•	 Switching costs for buyers is minimal as brand
loyalty is low/diminishing
•	 Mounting threat of backward integration as buyers
can now directly buy from suppliers (hotels,
airlines etc)
Bargaining Power Of Suppliers- Low
•	 Suppliers usually sell commodity products with
concentration & ability to sell directly gives power
to suppliers like airlines.
•	 Attempts by suppliers to sell packages and complex
itineraries not very successful
•	 While suppliers concentrated in some areas
like domestic airlines, there is widespread
fragmentation in hotels, tour operators, car rentals
etc.
•	 There is no significant cost to switch suppliers
and products like airlines, car etc. are fairly
commoditized and travel agency cannot typically
buyout suppliers like airlines
Threat Of Substitutes- Low
•	 Low Threat of Substitutes, as travel moves up the
list of household priorities
•	 Travel being a discretionary spends is poised
to gain and with India witnessing a growth of
discretionary spend as % of income industry is
estimated to grow from 30% in 2005 to around
70% by 2025.
Intensity Of Rivalry- High
•	 Indian tourism Industry is Highly Fragmented
with organized players barely 15-20% of the
marketplace
•	 Large disposable incomes in town like Lucknow,
Jaipur, Coimbatore etc. serviced by family run
unorganized players
•	 Rivalry Intense because of low switching costs, low
levels of product differentiation, perishability of
products diversity of rivals
Recent Investments
With the rise in the number of global tourists and
realising India’s potential, many companies have
invested in the tourism and hospitality sector. Some
of the major investments recently in this sector are as
follows
•	 Fairfax-owned Thomas Cook has acquired Swiss
tour operator Kuoni Group's business in India and
Hong Kong for about Rs 535 crore in order to scale
up inbound tour business
US-based Vantage Hospitality Group has signed a
franchise agreement with India-based Miraya Hotel
Management to establish its mid-market brands in
the country.
Thai firm Onyx Hospitality and Kingsbridge India
hotel asset management firm have set up a joint
venture to open seven hotels in the country by
2018 for which the joint venture will raise US$ 100
million.
ITC is planning to invest about Rs 9,000 crore in
the next 3-4 years to expand its hotel portfolio to
150 hotels. ITC will launch five other hotels - in
Mahabalipuram, Kolkata, Ahmedabad, Hyderabad
and Colombo by 2018.
Goldman Sachs investment banking arm, has
invested Rs 255 crore in Vatika Hotels.
Japanese conglomerate SoftBank will lead the Rs 630
crore funding round in Gurgaon based OYO Rooms
founded by Ritesh Agarwal.
MakeMyTrip will acquire the travel planning website
Mygola and its assets for an undisclosed sum, and
will together look to re-focus on the online travel
segment.
Road Ahead
India’s travel and tourism industry has good growth
potential. The booming medical tourism market in
India is projected to reach US$ 3.9bn in size this year
having grown at a CAGR of 27 per cent over the last
three years, according to a joint report by FICCI and
KPMG. Also, inflow of medical tourists is expected to
cross 320 million by 2015 compared with 85 million
in 2012. The tourism industry is also looking forward
to the expansion of E-visa scheme by government of
India which is expected to double the tourist inflow to
India. Rating agencies like ICRA estimates the revenue
growth of Indian hotel industry strengthening to 9-11
per cent in 2015-16. India is projected to be the fastest
growing nation in the wellness tourism sector in the
next five years, clocking over 20 per cent gains annually
through 2017, according to a study conducted by SRI
International.
References
IBEF – Indian Tourism Industry, WTTC, CCI – Tourism In
India, KPMG – Travel Tourism Sector Report, Statista – Travel
And Tourism Industry In India, Indian Chamber – Tourism
Sector Note
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APPLE
BRAND ANALYSIS
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College dropouts Steve Jobs and Steve Wozniak
founded Apple Computers, Inc. on April 1, 1976 with
a vision of changing the way people viewed computers.
Jobs and Wozniak wanted to make computers small
and user friendly for people to have them in their
homes or offices.
Apple Inc. uses the Apple brand to compete across
several highly competitive markets.  Apple's brand
has evolved as it has expanded its range of products
and services. Originally starting in the late 1970s with
desktop computers and then laptops in the 1990s, it
took over 20 years before the company expanded into
its first major new product area with the launch of
the iPod in 2001, followed by iPhone in 2007, iPad in
2010, and now Apple Pay and Apple Watch in 2014.
Apple Timeline
2015
2014
2014
2011
2008
2006
2002
1997
1992
1991
1987
1976
1977
1983
1984
1991
1993
1993
1998
1999
2000
2009-
2010
2011-
2012
2007
Jobs and Woz Found Apple
Fearing financial ruin, the third co-founder—Ronald Wayne—relinquished his 10 percent
stake in the partnership for only $800 less than two weeks later.
Apple II
The Apple II largely designed by Apple co-founder Steve Wozniak was the company’s first
successful mass-produced microcomputer. The Apple II series sold around six million units
and remained in production until November 1993.
Apple Lisa
Lisa was the first Apple computer to offer a graphical user interface. But its slow processor,
high price tag ($9,995) and lack of compatible software, among other things, led to poor
sales. The Lisa only sold about 100,000 units.
Macintosh
Apple debuted the Macintosh personal computer with the now-iconic Ridley Scott“1984”
commercial that aired nationally during the third quarter of Super Bowl XVIII. It was later
renamed the Macintosh 128K when a more-advanced model was introduced -- offered a
nine-inch monitor, a 3.5-inch floppy disk drive, and came with a keyboard and mouse.
PowerBook 100
The PowerBook 100 wasn’t Apple’s first portable computer, but it was more successful because
it cost a fraction of the price and weighed considerably less. The PowerBook was eventually
replaced by the MacBook Pro series.
Macintosh TV
The Macintosh TV was a Mac Performa 500 computer that could switch to being a TV set.
Only 10,000 were made before Apple ceased production in February 1994.
iMac G3
The iMac G3 was released following Steve Jobs’s return to the company. With the help of
Jonathan Ive, the iMac marked a new design direction for Apple with its translucent casing and
“Bondi Blue” color. The iMac G3 helped Apple turn around its financial problems.
iBook G3
Influenced by the iMac, Apple released its clamshell iBook G3 notebook in an array of colors.
The series was replaced by the MacBook in 2006.
Power Mac G4 Cube
The Mac G4 Cube was most memorable for its unique shape. But the desktop computer was
expensive ($1,800) and did not include a monitor. Six months after its debut, Jobs admitted that
demand for the Cube wasn’t what the company had expected, and discontinued the product in
July 2001.
iPod
Apple introduced the original iPod, putting “1,000 songs in your pocket.”The company later
introduced the iPod mini, iPod shuffle, iPod nano and iPod touch., since its debut in 2007 Apple
had sold 100 million iPod touch units by May 2013.
Apple TV
In 2007, the Apple TV set-top box was announced by the Cupertino, Calif.-based electronics
giant. It was designed to let you wirelessly play music, video and photos from your computer to
your TV. The product is now in its third generation, and has sold more than 25 million units.
MacBook Air
Steve Jobs introduced the MacBook Air – billed at the time as the world’s thinnest notebook – by
pulling it out of a manila envelope. It measured 0.16 inches at its thinnest point, but still packed
in a full 13-inch display and keyboard. The MacBook Air helped popularize ultraportable laptops,
and has helped the Mac gain PC-market share in the U.S.
iPad
Apple’s attempt at the PDA wasn’t very successful but the tablet proved to be a different story. The
original iPad had a 9.7-inch touchscreen, and the company later launched the iPad mini and iPad Air.
As of January 2015, the company has sold approximately 260 million iPads.
2001
Apple Newton MessagePad
The Apple Newton MessagePad was the company’s first personal digital assistant (PDA). It
ran on the Newton operating system and featured handwriting-recognition software.It was a
flop, and Apple stopped developing Newton OS products in February 1998.
2007
2008
2010
iPhone
In 2007, Apple launched the iPhone. Since then, the company has sold more than 700 million
iPhones, and has helped Apple become the world’s most valuable company.
Apple Watch
Billed as the company’s most personal device yet, the Apple Watch made its long-awaited debut in
September 2014. Part smartphone companion, part fitness tracker, part mobile wallet, the Watch
requires an iPhone, and ranges in price from $349 to $17,000
2015
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Apple Brand STP
Apple's brand position has evolved, but today's brand
is still consistent with these early promises.
Apple's core competence remains delivering
exceptional customer experience through superb user
interfaces. The company's product strategy is based
around this, with the iPhone,Mac, iCloud, iTunes, and
the Apps Store all playing key roles.  The distinctive
feature of each of Apple Pay and Apple Watch remains
the customer experience of an elegant user interface
and simplicity of use.
The Apple brand got revitalised when the iPod was
launched in 2001.Since then Apple has worked hard
to harmonize and migrate its brand and its product
strategy closer together, to achieve today's position.
In Steve Jobs own words Apple is a "mobile devices
company" - the largest one in the world. The company
renamed itself Apple Inc. rather than Apple Computer,
signifying Apple's move beyond being more than a
computer company.
It now defines itself more broadly than being just a
devices company.  It has blended its digital content
services like Apple Music, iTunes, iBooks and App
Store to be a key part of its value proposition to Apple
device owners.
Apple’s product pricing is on the higher side. It targets
high and middle income groups who are ready to pay
a premium price in return for an exceptional piece of
technology.
Apple targets youngsters and adults who want to stand
apart from the crowd. It offers very superior aesthetics
in its products which outshine other products in its
category.
Apple Brand Architecture
The company maintains a "monolithic" or master
brand identity where everything is associated with
the Apple name from a brand architecture viewpoint.
Apple's current line-up of product families includes
not just devices with apple name in it, but also iMac,
iBook, iLife, iWork, iPhone, iPad, and now iCloud.
However, even though marketing investments around
iPad are substantial, Apple has not established an "i"
brand. While the "i" prefix is used only for consumer
products, many of Apple's consumer products (eg
Mac mini, MacBook, Apple TV, AirPort Extreme and
Time Capsule, Safari, QuickTime, and Magic Mouse)
do not use it.
The 2014 move to establish the Apple Pay and Apple
Watch brands has in fact drawn its newest business
areas to be even more closely associated with the
Apple name. The brand identity of Apple Music, Apple
Pencil, Apple Pay and Apple Watch is simply the Apple
logo combined with the word which describes their
function
The Apple Brand Personality
Apple’s branding strategy focuses on emotions. The
starting point is how an Apple product experience
makes you feel. The Apple brand personality is about
lifestyle; imagination; liberty regained; innovation;
passion; hopes, dreams and aspirations; and power-
to-the-people through technology.
The Apple brand personality is also about simplicity
and the removal of complexity from people's lives;
people-driven product design; and about being a really
humanistic company with a heartfelt connection with
its customers.
The Apple brand is loved by its customers and there
is a real sense of community among users of its main
product lines.
The brand equity and customer franchise which Apple
embodies is extremely strong. The preference for
Apple products amongst the "Mac community", for
instance, not only kept the company alive for much
of the 90's but it even enables the company to sustain
pricing that is at a premium to its competitors.
It is arguable that without the price-premium which
the Apple brand sustains in many product areas, the
company would have exited the personal computer
business several years ago. In recent years, this strength
in brand preference has flowed directly to Apple's
profits - the company has dramatically improved its
manufacturing costs, while still maintaining very
strong brand equity.
The Apple Customer Experience
The huge promise of the Apple brand presents Apple
with an enormous challenge to live up to.
The company understands that all aspects of the
customer experience are important and that all brand
touch-points must reinforce the Apple brand.
To expand and improve its distribution capabilities
Apple has opened hundreds of its own retail stores
in key cities around the world, usually in up-market,
quality shopping venues.
The Apple Retail stores give prospective customers
first-hand experience of Apple's brand values. Apple
Retail visitors experience a stimulating environment
where they can discover more about the Apple family,
try out the company's products, and get training and
practical help on Apple products at the shops' Guru
Bars. Apple retail staff are helpful, informative, and let
their enthusiasm show without being brash or pushy.
The overall feeling is one of inclusiveness by a
community that really understands what good
technology should look and feel like - and how it
should fit into people's lives.
References
Marketing Minds – Apple Branding Strategy, Macworld
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MTV
BRAND ANALYSIS
KELLOGG'S
CASE STUDY ANALYSIS
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Introduction To The Case
India became extraordinarily tough market for
Kellogg’s because it had to change ingrained eating
habitsofconsumers.Itpassedthroughdifferentthough
difficult phases of life-cycle before it has become the
strongest player in breakfast cereal category in India.
Presently, Kellogg’s is estimated to hold about 60-65
percent of India’s Rs. 400 crore worth of breakfast
cereal market. While introducing a new product
category, it was not easy for Kellogg’s to establish a
foreign brand into Indian market where food habits
of people change after a few kilometres. The journey
of Kellogg’s from failure to success is discussed in this
case.
Background
Kellogg’s is one of the most successful Global brands
from U.S. which was world’s leading producer of
cereal and convenience foods. The products are
manufactured in 18 countries and sold over in 180
countries. It is hugely popular breakfast cereal brand
that is being sold in 160 countries with sales turnover
of over $9 billion. On its initial entry into the Indian
market, it used similar marketing mix which it had
been using in other Global markets.
When Kellogg’s first entered India in 1994, it heavily
bet on transforming the Indian breakfast cereal
market through switching breakfast habits of Indian
consumers who were used to hot breakfast foods.
The company wanted the Indian consumer to change
its traditional habits of having either Idli Dosas or
Paranthas in their breakfast and these habits too
varied from region to region with the northern region
preferring Paranthas and southern region preferring
Idlis, and Vadas etc. and the western region preferred
alternatives like Poha. They wanted them to make an
instant switch from their own traditional habits to
start having the healthier breakfast cereals which was
a huge challenge for the company.
Initial Blunders
In its initial advertisements, Kellogg’s showed that
what Indian public was having in their breakfast was
not at all healthy which hurt the sentiment of the
typical India ladies who had been serving traditional
breakfast for ages to their families. The advertisement
negatively affected the mindset of major influencers
and initiator groups in the Indian families. Also the
kind of breakfast which Indians were having was
available in many varieties at cheaper prices than
Kellogg’s modern breakfast of corn flakes. It was
enormously difficult for the company to convince
them to leave their traditional food or breakfast
options and replace it with cereals. In addition to this,
the company could not understand another cultural
aspect that Indian consumers have had warm milk
in their breakfast whereas; the corn flakes (cereals)
were preferably used with cold milk. Even when they
consumed it, they found that crispiness of flakes were
completely eroded as soon as they were dipped into the
warm milk, thereby losing the points of positioning
which promised the flakes to remain crispy when it is
to be consumed. Due to all the problems that Kellogg’s
was suffering from, its sales declined.
India Specific Strategies: A Turnaround
After learning several lessons from the initial mistakes,
Kellogg’scompletelyrevampeditsmarketinginitiatives
as well as brand building programs and made it India-
specific. First of all, to overcome the price sensitivity
of Indian consumers, it launched small sized pack at
Rs. 10 only for Indian market. Then, they decided to
tap the Indian public’s love for Hollywood superstars
by launching a limited edition Kellogg’s Chocos Spider
Man 2“web-designed cereal”.
The use of few specific words taken from Indian
language – Hindi, such as Corn Flakes with Iron Shakti
and Calcium Shakti in the launch of new variants gave
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it a local feel which was a good initiative taken by the
management. Packaging was used as an effective tool
for brand communication with consumers which gave
the brand an on-shelf differentiation from, though a
handful number of, its competitors.
It also started some other brand building initiatives
by portraying itself as a socially responsible citizen,
whereby it started recycling and reusing materials,
improving the access to health and human services in
the local communities.
Thesemoveshaveshownthatthebrandwascustomized
specificallyfortheIndianmarket,andnewvariantswere
introduced for the Indian consumers. It also launched
the sugar coated Froasties as Indians wanted to have
food that was good in taste. Moreover, it launched
Chocos Wheat Loops coated with chocolates to widen
the product choices. The company reduced its costs
to be ableto make its offerings affordable for the price
sensitive Indian customers by localizing the whole raw
material and packaging material requirements.
Also the company decided to appeal to the larger
masses in order to increase its presence in the Indian
market. It set up its manufacturing facilities in
India in Taloja near Mumbai, to reduce the overall
transportation costs and undertook many other steps
to be able to succeed in Indian market. To make the
brand more acceptable among the female consumers
the brand launched a new product Kellogg’s Special
K for women who want to regain their fitness levels
and chose Lara Dutta (a famous Bollywood actress) as
their brand ambassador for this variant, whom female
consumers could identify with as women aspired to be
fit like her.
Future Plans
Kellogg Company views India as a very important
market with a great future. Taking a longer-term
perspective, Kellogg India is planning to continue
its investment in communication of categories and
brands to grow the breakfast cereal market.
Conclusion
All these initiatives taken by the Kellogg’s for
repositioning of its brand helped it in gaining around
60-65 percent of the market share of the breakfast
cereals market and hence became a market leader. To
expand its business further, the company has decided
to promote the brand as an evening snack as well.
References
Translate Media – How Kelloggs Failed And Then Won In India,
Research World, IBEF – Kellogg India
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BOOMERANG EFFECT
CONCEPT OF THE MONTH
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Millions of households in China & India are on the
verge of entering the new middle class. Number of
people in this class will be increasing at a very high rate
over the next decade. Greater quantities of everything
necessary for the ‘good life’ will be demanded by this
class. These things include food, cars, electronics,
high-quality health care and clean & safe water. In
both countries people are changing their diet. They
are including more dairy, fresh vegetables, nuts and
in China high protein foods including chicken, fish,
pork and beef. This huge surge in the consumption
will present new economic prospects but it will also
invite significant consequences.
and Indian consumers purchase more--and then less-
-of various goods requiring specific commodities.
This volatility in demand and in turn consumption
will heavily affect the fate of Western producers of
these commodities. In supply-constrained markets,
prices will swing wildly as month-to-month import
changes, inventory fluctuations and new production
capacity. This effect on western producers is known as
Boomerang Effect.
Companies that use these commodities will need to
improve their skill sets. They will have to learn to use
a range of substitute materials and develop an ability
By the year 2020, per capita income in China and
India will nearly triple and these countries will boast
around 2 billion economically able consumers. There
is an estimate that a child born in China in 2009 will
consume on average 38 times more over his or her
lifetime than one born in 1960. In India, a child who
came into the world in 2009 will consume on average
13 times more than one born in 1960. Consumers
in two countries will collectively spend at least $10
trillion per year by 2020.
The wave of consumption will offer various business
opportunities across various industries and product
categories. But, this wave will also bring some
consequences with it not just in India and China but
worldwide. This wave will generate huge demand for
globally traded commodities like corn, fertilizer, steel,
cotton, cement, oil, gas and electricity. This year-on-
year increasing demand will boomerang across the
globe. This demand will also drive the demand for
commodities which are supply constrained and will
push up the prices of these commodities. But this
demand would be very volatile in nature as Chinese
to change prices accordingly to maintain margins.
They will have to learn how and when to stockpile
inventories.
If a middle-class U.S. family of four is having a Sunday
dinner of roast beef with vegetables, salad, milk, and
butter-pecan ice cream for dessert. If four servings of
each item currently cost a total of $27 ($9 for the roast
beef, $4 for the vegetables, $4 for the salad, $4 for the
milk, and $6 for the butter-pecan ice cream), the very
samemeal,in2020couldverywellcostupwardsof$52.
Specifically, if the demand and in turn consumption of
chicken, pork pecans continues to accelerate in China
and India then middle-class households in the U.S.
and Europe will face a major problem: in real terms
food prices will be higher.
On average, incomes of families in U.S. have stagnated
during the past decade, and prediction between now
and 2020 is that, real income in the U.S. will grow at
a compound annual rate of only about 0.4%. It is very
difficult for a family who hardly pays $27 for a dinner,
can afford spending $52 in just four years from now.
VOLUME 04BEACON
FEB 2016
16
ISSUE 02
Consumption Of Crops
The supply of most crops, including corn, is inelastic
in season—the crop planted is the crop available.  The
agriculture industry can supply any crops only to the
extent that it is able to produce. Productivity is largely
a function of rainfall and other weather conditions.
The demand in China and India, for these and other
such crops will create problems. By the end of the
current decade, the percentage of global GDP by
China will grow by 4% and that by India will grow by
1%. This growth will be driven by capital investment,
education, and expanding worker skills in China and
India. On the contrary, during the same period, the
U.S. share of global GDP will shrink by 3%.
Conclusion
The boomerang effect is real. Over this current decade,
we will see how the growth in demand from Chinese
and Indian consumers will lead to higher demand for
commodities and an associated squeeze on energy,
water, and food supplies. The shortages will have
many adverse effects that will mean higher prices for
everything from cars, motors, and appliances to jeans,
T-shirts, and leather shoes.
These global trends may lead to food riots worldwide.
The agriculture and water wars can be avoided and
people everywhere can have the food and water
they need to survive. If the world is going to ensure
these outcomes then we will require a revolution in
sustainable agriculture. The impact of this revolution
will depend on new investments to enhance water
conservation and provide reliable innovations in
irrigation, improvements in farming methods and
Government policies which are in favor of export
growth.
References
BCG Perspectives – The Boomerang Effect, Podbay

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Beacon February-2016

  • 2. VOLUME 04BEACON ISSUE 02FEB 2016 Contents ABOUT US OUR TEAM INDUSTRY ANALYSIS BRAND ANALYSIS CASE ANALYSIS CONCEPT OF THE MONTH: BOOMERANG EFFECT
  • 3. VOLUME 04BEACON FEB 2016 1 ISSUE 02 OUR PRESENCE ABOUT US VISION The SIMCON - SIMSREE consulting club is an initiative started in 2012 for those students in pursuit of excellence in management consulting and strategic management. Aimed at creating awareness among the students about consultancy as a discipline, the club strives to maintain strong relations with top consultancy firms and provide platform to craft highly skilled & competent consultants from SIMSREE. The club is a resource for information about consulting and a place for students to obtain real-world consulting experience. SIMCON provides an avenue of interaction among faculty, students and alumni through competitions, live projects, guest lectures, and conclaves. For this purpose the club has also been publishing its monthlynewsletter– BEACON (BE A CONSULTANT) and maintains a FACEBOOK PAGE where latest news and development in the consulting industry are posted. MISSION To create awareness amongst the students about consulting industry & its latest trends. To maintain strong relations with top consultancy firms. To provide platform to craft highly skilled & competent consultants from SIMSREE. To provide exposure to students via competitions, live projects, guest lectures & conclaves. Contributions invited: To make this feature a successful effort, we seek continued involvement and contribution from our readers, that is YOU. We invite articles, research papers, and trivia on themes related to consulting. Be it industry news, consulting trends, a joke, a cartoon or feedback, we are eager to hear from you. So go ahead, do your research, pen down your thoughts and mail your entries to simcon.simsree@gmail.com. Best Regards, SIMCON - SIMSREE CONSULTING CLUB
  • 4. VOLUME 04BEACON FEB 2016 2 ISSUE 02 OUR TEAM SANANDANDESHPANDE NIKHILRAO AMEYAMAHABAL CHITRAWANI deepesh jethwani prathamesh indani Sushil Gurav
  • 5. VOLUME 04BEACON FEB 2016 3 ISSUE 02 OUR TEAM ARPIT agrawal ASHAYDHURI HUZEFABODABHAIWALA KARANCHOPRA NAMANCHANDAK praCHIKORE SARANGKULKARNI YOGESHMOHATA
  • 6. VOLUME 04BEACON FEB 2016 4 ISSUE 02 TOURISM INDUSTRY ANALYSIS
  • 7. VOLUME 04BEACON FEB 2016 5 ISSUE 02 Industry Overview The tourism industry in past few years has emerged as one of the largest and quickest growing economic sectors globally. Its contribution to the global GDP and employment has increased significantly in past decades. Increasingly, tourism is emerging as a prime category of services exports worldwide. With increasing tourist inflows over the past many years, it is also a significant contributor to Indian economy. According to research by Ibef.org three sub-segment of the service sector comprising of trade services, repair services and hotels contributed nearly US$ 187.9 billion or 12.5 per cent to the GDP in 2014-15, while growing the quickest at 11.7 per cent CAGR over last five years. As estimated by the World tourism Council its total contribution to GDP is forecasted to grow at 12 per cent per annum during next decade. Rising income levels and changing lifestyles, development of diverse tourism offerings and policy and regulatory support by the government are major growth drivers for travel and tourism sector in India. As per KPMG reports this industry is expected to generate around 13mn jobs across sub-segments such as Restaurants (10.2mn jobs), Hotels (2.3mn jobs) and Travel Agents/Tour Operators (0.5mn). The Ministry of Tourism plans to give full support to the industry meeting the increasing demand of skilled manpower by providing hospitality education to students as well as certifying and upgrading necessary skills of existing service providers with these efforts India has moved up 13 places to 52nd rank in Tourism & Travel competitive index However, the sector faces plethora of challenges due to lack of quality tourism infrastructure, global concerns safety of tourists in India, disparate passenger tax structures across various states and lack of adequately trained and skilled manpower. While several plans and programmes by various government bodies have already been devised for tackling these major obstacles, successful implementation would be critical to accelerated sustainable growth. Forms Of Tourism In India India offers range of tourism options due to its vastness and diversity, attaching tourists from countries across the world. The country boasts of natural resources and treasures like mountains, ocean, deserts, seas, valleys, rainforests etc. on one hand at the same time world-class health infrastructure on the other, which provides varied kind of tourism option such as adventure tourism, rural tourism, sustainable tourism/ eco-tourism, cruise tourism, golf tourism and medical tourism to the travellers. Market Size • The number of Foreign Tourist Arrivals (FTAs) has grown steadily in past couple of years reaching around 7.103 mn with 4.5% growth during January–November 2015. It is projected to grow to 15.3 million by next decade. 0 5 10 15 20 FY25PFY15FY14FY13FY12FY11FY10FY09FY08FY07FY06FY05 Foreign Arrivals (In Million) 3.9 5.35.1 4.4 6.66.3 5.85.3 7 7.4 7.1 15.3
  • 8. VOLUME 04BEACON FEB 2016 6 ISSUE 02 • The number of FTAs in November 2015 was 815,000, registering an increase of 6.5 per cent as compared to previous year. • Foreign Exchange Earnings (FEEs) through tourism during January-November 2015 period was Rs 1,12,958 crore (US$ 16.94 billion), growing at a rate of 1 per cent over same period last year. 0 5 10 15 20 25 FY15Fy14FY13FY12FY11FY10FY09FY08FY07FY06 Foreign Exchange earnings from tourism in India (US$billion) 8.6 10.7 11.8 11.4 14.2 16.6 18.4 17.7 19.7 15 • The number of tourists arriving on e-Tourist Visa during the month of October 2015 reached a humungous total of 56,477 registering a growth of 1987.9 per cent or ~21 times as compared to just 2,705 tourists in October 2014. • Online hotel bookings in India are expected rise exponentially by 2017 due to the increasing penetration of the internet and smart phones. Growth Drivers Major Player Across The Segments Hotel And Restaurants The Hotel & Restaurants Industry has contributed between 1.2% and 1.5% of the GDP over the last 7 - 8 years. Some major players are • ITC Hotels • Asian Hotels • The Oberoi Group of Hotels • Hotel Leela Ventures • Indian Hotels • Hilton Hotels • Marriott International • Radisson Hotels & Resorts Tour Operators AsperestimateofMinistryofTourism,therearenearly 6000 travel trade companies and firm comprising of tour operators, travel agents and tourist transporters Major Players • Thomas Cook India Pvt ltd • Cox & King India Pvt Ltd • Kuoni India Ltd • Raj Travels & Tour Ltd Porters Five Forces Threat Of New Entrants- Low • Government regulation of direct FDI in retail restricts entry of foreign retailers • There is low level of proprietary travel knowledge and asset specificity. This makes it relatively easier for new players to enter industry and does not provoke very aggressive rivalry from existing players • For start-ups to boom significant scale is necessary to negotiate profitable deals • Due to a highly fragmented market , travel agencies in most parts do not have access to ready distribution channels • Online channel though growing rapidly but is primarily selling air and rail Bargaining Power Of Buyers- Moderate • While buyers are fragmented, their diminishing brand loyalty and ability to switch for most products and services gives them reasonable buying power
  • 9. VOLUME 04BEACON FEB 2016 7 ISSUE 02 • Buyers are fragmented with diverse retail buyer and corporate buyer profiles • Switching costs for buyers is minimal as brand loyalty is low/diminishing • Mounting threat of backward integration as buyers can now directly buy from suppliers (hotels, airlines etc) Bargaining Power Of Suppliers- Low • Suppliers usually sell commodity products with concentration & ability to sell directly gives power to suppliers like airlines. • Attempts by suppliers to sell packages and complex itineraries not very successful • While suppliers concentrated in some areas like domestic airlines, there is widespread fragmentation in hotels, tour operators, car rentals etc. • There is no significant cost to switch suppliers and products like airlines, car etc. are fairly commoditized and travel agency cannot typically buyout suppliers like airlines Threat Of Substitutes- Low • Low Threat of Substitutes, as travel moves up the list of household priorities • Travel being a discretionary spends is poised to gain and with India witnessing a growth of discretionary spend as % of income industry is estimated to grow from 30% in 2005 to around 70% by 2025. Intensity Of Rivalry- High • Indian tourism Industry is Highly Fragmented with organized players barely 15-20% of the marketplace • Large disposable incomes in town like Lucknow, Jaipur, Coimbatore etc. serviced by family run unorganized players • Rivalry Intense because of low switching costs, low levels of product differentiation, perishability of products diversity of rivals Recent Investments With the rise in the number of global tourists and realising India’s potential, many companies have invested in the tourism and hospitality sector. Some of the major investments recently in this sector are as follows • Fairfax-owned Thomas Cook has acquired Swiss tour operator Kuoni Group's business in India and Hong Kong for about Rs 535 crore in order to scale up inbound tour business US-based Vantage Hospitality Group has signed a franchise agreement with India-based Miraya Hotel Management to establish its mid-market brands in the country. Thai firm Onyx Hospitality and Kingsbridge India hotel asset management firm have set up a joint venture to open seven hotels in the country by 2018 for which the joint venture will raise US$ 100 million. ITC is planning to invest about Rs 9,000 crore in the next 3-4 years to expand its hotel portfolio to 150 hotels. ITC will launch five other hotels - in Mahabalipuram, Kolkata, Ahmedabad, Hyderabad and Colombo by 2018. Goldman Sachs investment banking arm, has invested Rs 255 crore in Vatika Hotels. Japanese conglomerate SoftBank will lead the Rs 630 crore funding round in Gurgaon based OYO Rooms founded by Ritesh Agarwal. MakeMyTrip will acquire the travel planning website Mygola and its assets for an undisclosed sum, and will together look to re-focus on the online travel segment. Road Ahead India’s travel and tourism industry has good growth potential. The booming medical tourism market in India is projected to reach US$ 3.9bn in size this year having grown at a CAGR of 27 per cent over the last three years, according to a joint report by FICCI and KPMG. Also, inflow of medical tourists is expected to cross 320 million by 2015 compared with 85 million in 2012. The tourism industry is also looking forward to the expansion of E-visa scheme by government of India which is expected to double the tourist inflow to India. Rating agencies like ICRA estimates the revenue growth of Indian hotel industry strengthening to 9-11 per cent in 2015-16. India is projected to be the fastest growing nation in the wellness tourism sector in the next five years, clocking over 20 per cent gains annually through 2017, according to a study conducted by SRI International. References IBEF – Indian Tourism Industry, WTTC, CCI – Tourism In India, KPMG – Travel Tourism Sector Report, Statista – Travel And Tourism Industry In India, Indian Chamber – Tourism Sector Note
  • 10. VOLUME 04BEACON FEB 2016 8 ISSUE 02 APPLE BRAND ANALYSIS
  • 11. VOLUME 04BEACON FEB 2016 9 ISSUE 02 College dropouts Steve Jobs and Steve Wozniak founded Apple Computers, Inc. on April 1, 1976 with a vision of changing the way people viewed computers. Jobs and Wozniak wanted to make computers small and user friendly for people to have them in their homes or offices. Apple Inc. uses the Apple brand to compete across several highly competitive markets.  Apple's brand has evolved as it has expanded its range of products and services. Originally starting in the late 1970s with desktop computers and then laptops in the 1990s, it took over 20 years before the company expanded into its first major new product area with the launch of the iPod in 2001, followed by iPhone in 2007, iPad in 2010, and now Apple Pay and Apple Watch in 2014. Apple Timeline 2015 2014 2014 2011 2008 2006 2002 1997 1992 1991 1987 1976 1977 1983 1984 1991 1993 1993 1998 1999 2000 2009- 2010 2011- 2012 2007 Jobs and Woz Found Apple Fearing financial ruin, the third co-founder—Ronald Wayne—relinquished his 10 percent stake in the partnership for only $800 less than two weeks later. Apple II The Apple II largely designed by Apple co-founder Steve Wozniak was the company’s first successful mass-produced microcomputer. The Apple II series sold around six million units and remained in production until November 1993. Apple Lisa Lisa was the first Apple computer to offer a graphical user interface. But its slow processor, high price tag ($9,995) and lack of compatible software, among other things, led to poor sales. The Lisa only sold about 100,000 units. Macintosh Apple debuted the Macintosh personal computer with the now-iconic Ridley Scott“1984” commercial that aired nationally during the third quarter of Super Bowl XVIII. It was later renamed the Macintosh 128K when a more-advanced model was introduced -- offered a nine-inch monitor, a 3.5-inch floppy disk drive, and came with a keyboard and mouse. PowerBook 100 The PowerBook 100 wasn’t Apple’s first portable computer, but it was more successful because it cost a fraction of the price and weighed considerably less. The PowerBook was eventually replaced by the MacBook Pro series. Macintosh TV The Macintosh TV was a Mac Performa 500 computer that could switch to being a TV set. Only 10,000 were made before Apple ceased production in February 1994. iMac G3 The iMac G3 was released following Steve Jobs’s return to the company. With the help of Jonathan Ive, the iMac marked a new design direction for Apple with its translucent casing and “Bondi Blue” color. The iMac G3 helped Apple turn around its financial problems. iBook G3 Influenced by the iMac, Apple released its clamshell iBook G3 notebook in an array of colors. The series was replaced by the MacBook in 2006. Power Mac G4 Cube The Mac G4 Cube was most memorable for its unique shape. But the desktop computer was expensive ($1,800) and did not include a monitor. Six months after its debut, Jobs admitted that demand for the Cube wasn’t what the company had expected, and discontinued the product in July 2001. iPod Apple introduced the original iPod, putting “1,000 songs in your pocket.”The company later introduced the iPod mini, iPod shuffle, iPod nano and iPod touch., since its debut in 2007 Apple had sold 100 million iPod touch units by May 2013. Apple TV In 2007, the Apple TV set-top box was announced by the Cupertino, Calif.-based electronics giant. It was designed to let you wirelessly play music, video and photos from your computer to your TV. The product is now in its third generation, and has sold more than 25 million units. MacBook Air Steve Jobs introduced the MacBook Air – billed at the time as the world’s thinnest notebook – by pulling it out of a manila envelope. It measured 0.16 inches at its thinnest point, but still packed in a full 13-inch display and keyboard. The MacBook Air helped popularize ultraportable laptops, and has helped the Mac gain PC-market share in the U.S. iPad Apple’s attempt at the PDA wasn’t very successful but the tablet proved to be a different story. The original iPad had a 9.7-inch touchscreen, and the company later launched the iPad mini and iPad Air. As of January 2015, the company has sold approximately 260 million iPads. 2001 Apple Newton MessagePad The Apple Newton MessagePad was the company’s first personal digital assistant (PDA). It ran on the Newton operating system and featured handwriting-recognition software.It was a flop, and Apple stopped developing Newton OS products in February 1998. 2007 2008 2010 iPhone In 2007, Apple launched the iPhone. Since then, the company has sold more than 700 million iPhones, and has helped Apple become the world’s most valuable company. Apple Watch Billed as the company’s most personal device yet, the Apple Watch made its long-awaited debut in September 2014. Part smartphone companion, part fitness tracker, part mobile wallet, the Watch requires an iPhone, and ranges in price from $349 to $17,000 2015
  • 12. VOLUME 04BEACON FEB 2016 10 ISSUE 02 Apple Brand STP Apple's brand position has evolved, but today's brand is still consistent with these early promises. Apple's core competence remains delivering exceptional customer experience through superb user interfaces. The company's product strategy is based around this, with the iPhone,Mac, iCloud, iTunes, and the Apps Store all playing key roles.  The distinctive feature of each of Apple Pay and Apple Watch remains the customer experience of an elegant user interface and simplicity of use. The Apple brand got revitalised when the iPod was launched in 2001.Since then Apple has worked hard to harmonize and migrate its brand and its product strategy closer together, to achieve today's position. In Steve Jobs own words Apple is a "mobile devices company" - the largest one in the world. The company renamed itself Apple Inc. rather than Apple Computer, signifying Apple's move beyond being more than a computer company. It now defines itself more broadly than being just a devices company.  It has blended its digital content services like Apple Music, iTunes, iBooks and App Store to be a key part of its value proposition to Apple device owners. Apple’s product pricing is on the higher side. It targets high and middle income groups who are ready to pay a premium price in return for an exceptional piece of technology. Apple targets youngsters and adults who want to stand apart from the crowd. It offers very superior aesthetics in its products which outshine other products in its category. Apple Brand Architecture The company maintains a "monolithic" or master brand identity where everything is associated with the Apple name from a brand architecture viewpoint. Apple's current line-up of product families includes not just devices with apple name in it, but also iMac, iBook, iLife, iWork, iPhone, iPad, and now iCloud. However, even though marketing investments around iPad are substantial, Apple has not established an "i" brand. While the "i" prefix is used only for consumer products, many of Apple's consumer products (eg Mac mini, MacBook, Apple TV, AirPort Extreme and Time Capsule, Safari, QuickTime, and Magic Mouse) do not use it. The 2014 move to establish the Apple Pay and Apple Watch brands has in fact drawn its newest business areas to be even more closely associated with the Apple name. The brand identity of Apple Music, Apple Pencil, Apple Pay and Apple Watch is simply the Apple logo combined with the word which describes their function The Apple Brand Personality Apple’s branding strategy focuses on emotions. The starting point is how an Apple product experience makes you feel. The Apple brand personality is about lifestyle; imagination; liberty regained; innovation; passion; hopes, dreams and aspirations; and power- to-the-people through technology. The Apple brand personality is also about simplicity and the removal of complexity from people's lives; people-driven product design; and about being a really humanistic company with a heartfelt connection with its customers. The Apple brand is loved by its customers and there is a real sense of community among users of its main product lines. The brand equity and customer franchise which Apple embodies is extremely strong. The preference for Apple products amongst the "Mac community", for instance, not only kept the company alive for much of the 90's but it even enables the company to sustain pricing that is at a premium to its competitors. It is arguable that without the price-premium which the Apple brand sustains in many product areas, the company would have exited the personal computer business several years ago. In recent years, this strength in brand preference has flowed directly to Apple's profits - the company has dramatically improved its manufacturing costs, while still maintaining very strong brand equity. The Apple Customer Experience The huge promise of the Apple brand presents Apple with an enormous challenge to live up to. The company understands that all aspects of the customer experience are important and that all brand touch-points must reinforce the Apple brand. To expand and improve its distribution capabilities Apple has opened hundreds of its own retail stores in key cities around the world, usually in up-market, quality shopping venues. The Apple Retail stores give prospective customers first-hand experience of Apple's brand values. Apple Retail visitors experience a stimulating environment where they can discover more about the Apple family, try out the company's products, and get training and practical help on Apple products at the shops' Guru Bars. Apple retail staff are helpful, informative, and let their enthusiasm show without being brash or pushy. The overall feeling is one of inclusiveness by a community that really understands what good technology should look and feel like - and how it should fit into people's lives. References Marketing Minds – Apple Branding Strategy, Macworld
  • 13. VOLUME 04BEACON FEB 2016 11 ISSUE 02 MTV BRAND ANALYSIS KELLOGG'S CASE STUDY ANALYSIS
  • 14. VOLUME 04BEACON FEB 2016 12 ISSUE 02 Introduction To The Case India became extraordinarily tough market for Kellogg’s because it had to change ingrained eating habitsofconsumers.Itpassedthroughdifferentthough difficult phases of life-cycle before it has become the strongest player in breakfast cereal category in India. Presently, Kellogg’s is estimated to hold about 60-65 percent of India’s Rs. 400 crore worth of breakfast cereal market. While introducing a new product category, it was not easy for Kellogg’s to establish a foreign brand into Indian market where food habits of people change after a few kilometres. The journey of Kellogg’s from failure to success is discussed in this case. Background Kellogg’s is one of the most successful Global brands from U.S. which was world’s leading producer of cereal and convenience foods. The products are manufactured in 18 countries and sold over in 180 countries. It is hugely popular breakfast cereal brand that is being sold in 160 countries with sales turnover of over $9 billion. On its initial entry into the Indian market, it used similar marketing mix which it had been using in other Global markets. When Kellogg’s first entered India in 1994, it heavily bet on transforming the Indian breakfast cereal market through switching breakfast habits of Indian consumers who were used to hot breakfast foods. The company wanted the Indian consumer to change its traditional habits of having either Idli Dosas or Paranthas in their breakfast and these habits too varied from region to region with the northern region preferring Paranthas and southern region preferring Idlis, and Vadas etc. and the western region preferred alternatives like Poha. They wanted them to make an instant switch from their own traditional habits to start having the healthier breakfast cereals which was a huge challenge for the company. Initial Blunders In its initial advertisements, Kellogg’s showed that what Indian public was having in their breakfast was not at all healthy which hurt the sentiment of the typical India ladies who had been serving traditional breakfast for ages to their families. The advertisement negatively affected the mindset of major influencers and initiator groups in the Indian families. Also the kind of breakfast which Indians were having was available in many varieties at cheaper prices than Kellogg’s modern breakfast of corn flakes. It was enormously difficult for the company to convince them to leave their traditional food or breakfast options and replace it with cereals. In addition to this, the company could not understand another cultural aspect that Indian consumers have had warm milk in their breakfast whereas; the corn flakes (cereals) were preferably used with cold milk. Even when they consumed it, they found that crispiness of flakes were completely eroded as soon as they were dipped into the warm milk, thereby losing the points of positioning which promised the flakes to remain crispy when it is to be consumed. Due to all the problems that Kellogg’s was suffering from, its sales declined. India Specific Strategies: A Turnaround After learning several lessons from the initial mistakes, Kellogg’scompletelyrevampeditsmarketinginitiatives as well as brand building programs and made it India- specific. First of all, to overcome the price sensitivity of Indian consumers, it launched small sized pack at Rs. 10 only for Indian market. Then, they decided to tap the Indian public’s love for Hollywood superstars by launching a limited edition Kellogg’s Chocos Spider Man 2“web-designed cereal”. The use of few specific words taken from Indian language – Hindi, such as Corn Flakes with Iron Shakti and Calcium Shakti in the launch of new variants gave
  • 15. VOLUME 04BEACON FEB 2016 13 ISSUE 02 it a local feel which was a good initiative taken by the management. Packaging was used as an effective tool for brand communication with consumers which gave the brand an on-shelf differentiation from, though a handful number of, its competitors. It also started some other brand building initiatives by portraying itself as a socially responsible citizen, whereby it started recycling and reusing materials, improving the access to health and human services in the local communities. Thesemoveshaveshownthatthebrandwascustomized specificallyfortheIndianmarket,andnewvariantswere introduced for the Indian consumers. It also launched the sugar coated Froasties as Indians wanted to have food that was good in taste. Moreover, it launched Chocos Wheat Loops coated with chocolates to widen the product choices. The company reduced its costs to be ableto make its offerings affordable for the price sensitive Indian customers by localizing the whole raw material and packaging material requirements. Also the company decided to appeal to the larger masses in order to increase its presence in the Indian market. It set up its manufacturing facilities in India in Taloja near Mumbai, to reduce the overall transportation costs and undertook many other steps to be able to succeed in Indian market. To make the brand more acceptable among the female consumers the brand launched a new product Kellogg’s Special K for women who want to regain their fitness levels and chose Lara Dutta (a famous Bollywood actress) as their brand ambassador for this variant, whom female consumers could identify with as women aspired to be fit like her. Future Plans Kellogg Company views India as a very important market with a great future. Taking a longer-term perspective, Kellogg India is planning to continue its investment in communication of categories and brands to grow the breakfast cereal market. Conclusion All these initiatives taken by the Kellogg’s for repositioning of its brand helped it in gaining around 60-65 percent of the market share of the breakfast cereals market and hence became a market leader. To expand its business further, the company has decided to promote the brand as an evening snack as well. References Translate Media – How Kelloggs Failed And Then Won In India, Research World, IBEF – Kellogg India
  • 16. VOLUME 04BEACON FEB 2016 14 ISSUE 02 BOOMERANG EFFECT CONCEPT OF THE MONTH
  • 17. VOLUME 04BEACON FEB 2016 15 ISSUE 02 Millions of households in China & India are on the verge of entering the new middle class. Number of people in this class will be increasing at a very high rate over the next decade. Greater quantities of everything necessary for the ‘good life’ will be demanded by this class. These things include food, cars, electronics, high-quality health care and clean & safe water. In both countries people are changing their diet. They are including more dairy, fresh vegetables, nuts and in China high protein foods including chicken, fish, pork and beef. This huge surge in the consumption will present new economic prospects but it will also invite significant consequences. and Indian consumers purchase more--and then less- -of various goods requiring specific commodities. This volatility in demand and in turn consumption will heavily affect the fate of Western producers of these commodities. In supply-constrained markets, prices will swing wildly as month-to-month import changes, inventory fluctuations and new production capacity. This effect on western producers is known as Boomerang Effect. Companies that use these commodities will need to improve their skill sets. They will have to learn to use a range of substitute materials and develop an ability By the year 2020, per capita income in China and India will nearly triple and these countries will boast around 2 billion economically able consumers. There is an estimate that a child born in China in 2009 will consume on average 38 times more over his or her lifetime than one born in 1960. In India, a child who came into the world in 2009 will consume on average 13 times more than one born in 1960. Consumers in two countries will collectively spend at least $10 trillion per year by 2020. The wave of consumption will offer various business opportunities across various industries and product categories. But, this wave will also bring some consequences with it not just in India and China but worldwide. This wave will generate huge demand for globally traded commodities like corn, fertilizer, steel, cotton, cement, oil, gas and electricity. This year-on- year increasing demand will boomerang across the globe. This demand will also drive the demand for commodities which are supply constrained and will push up the prices of these commodities. But this demand would be very volatile in nature as Chinese to change prices accordingly to maintain margins. They will have to learn how and when to stockpile inventories. If a middle-class U.S. family of four is having a Sunday dinner of roast beef with vegetables, salad, milk, and butter-pecan ice cream for dessert. If four servings of each item currently cost a total of $27 ($9 for the roast beef, $4 for the vegetables, $4 for the salad, $4 for the milk, and $6 for the butter-pecan ice cream), the very samemeal,in2020couldverywellcostupwardsof$52. Specifically, if the demand and in turn consumption of chicken, pork pecans continues to accelerate in China and India then middle-class households in the U.S. and Europe will face a major problem: in real terms food prices will be higher. On average, incomes of families in U.S. have stagnated during the past decade, and prediction between now and 2020 is that, real income in the U.S. will grow at a compound annual rate of only about 0.4%. It is very difficult for a family who hardly pays $27 for a dinner, can afford spending $52 in just four years from now.
  • 18. VOLUME 04BEACON FEB 2016 16 ISSUE 02 Consumption Of Crops The supply of most crops, including corn, is inelastic in season—the crop planted is the crop available.  The agriculture industry can supply any crops only to the extent that it is able to produce. Productivity is largely a function of rainfall and other weather conditions. The demand in China and India, for these and other such crops will create problems. By the end of the current decade, the percentage of global GDP by China will grow by 4% and that by India will grow by 1%. This growth will be driven by capital investment, education, and expanding worker skills in China and India. On the contrary, during the same period, the U.S. share of global GDP will shrink by 3%. Conclusion The boomerang effect is real. Over this current decade, we will see how the growth in demand from Chinese and Indian consumers will lead to higher demand for commodities and an associated squeeze on energy, water, and food supplies. The shortages will have many adverse effects that will mean higher prices for everything from cars, motors, and appliances to jeans, T-shirts, and leather shoes. These global trends may lead to food riots worldwide. The agriculture and water wars can be avoided and people everywhere can have the food and water they need to survive. If the world is going to ensure these outcomes then we will require a revolution in sustainable agriculture. The impact of this revolution will depend on new investments to enhance water conservation and provide reliable innovations in irrigation, improvements in farming methods and Government policies which are in favor of export growth. References BCG Perspectives – The Boomerang Effect, Podbay