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OpenScape UC Server
Hosted	Edition
Hosted Communications Solutions for Service Providers




Siemens Enterprise Communications
www.siemens-enterprise.com
OpenScape UC Server
    Hosted Edition
    The ideal platform for Service Providers, the ideal solution for
    business today                                                                                     Key Attributes of OpenScape UC Hosted Edition		

    Communications Today                             For the Service Provider, differentiation is a    Comprehensive                                      Mature, Proven and Innovative
                                                     must for success. To do that, a system which      • A complete and fully tested suite of             • Mature and proven in service
    Many Enterprise customers today are              offers modular functionality, flexible feature      communications applications that is proven in    • Reliable, resilient and with rapid recovery
    confronted with a complex web of new ideas,      packaging, and open interfaces to add               networks across the world
                                                     additional functionality is a must.                                                                  • Innovative new network, user and
    conflicting requirements, and inherited                                                            • Comprehensive Enterprise Feature Sets              management options in every release
    technology from a previous generation. Added
    to that are huge economic pressures to:          OpenScape UC Server Hosted                        • Supports Businesses and Branches of all sizes,   • Core OpenScape Voice system independently
                                                                                                         anywhere the IP network goes
                                                     Edition                                                                                                Security-Certified
    • reduce the cost of Communications
    • add UC functionality for all employees         OpenScape UC Server Hosted Edition is the         Scalable
                                                                                                                                                          Open for Integration
                                                     only complete Unified Communications              • Provides communications services to large
    • support a more mobile workforce                                                                                                                     • Totally Standards-based architecture
                                                     solution for Service Providers It incorporates:     numbers of businesses simultaneously, from
    • provide security against malicious foes                                                            local companies to global enterprises            • Open for interconnection with other
    • be more responsive to their own customers      • OpenScape Voice                                                                                      communications systems
                                                                                                       • OpenScape Voice – up to 100,000 users per
    • embed communications into their business       • OpenScape Branch                                  system, up to 6,000 businesses or business       • Open for Integration with other Applications
      processes                                                                                          groups, up to 3,000 branches,                      and Management Systems
                                                     • OpenScape Messaging
    • have it all operational yesterday.                                                               • OpenScape Xpressions – up to 80,000              • Published and supported APIs and SDKs
                                                     • OpenScape Unified Communications
                                                                                                         voicemail boxes or 40,000 UC mailboxes             available for both developer and customer use
                                                       Application
                                                                                                       • OpenScape UC Application – 15,000 users per      • Pre-Integrated with IBM and Microsoft Business
    That’s why many Enterprise Customers are         • OpenScape Session Border Controller
                                                                                                         system, and 100,00 users per OpenScape Voice       Applications
    turning to Hosting Service Providers to          • OpenScape Contact Center
    provide comprehensive and reliable outsourced                                                      • OpenScape Contact Center – up to 7,500           • Custom integration available with other
    UC-based communications that they can buy        • OpenScape Deployment Service                                                                         business automation applications
                                                     • Open access to higher-level applications and    Agents per OpenScape Voice system
    on a monthly basis, without huge investments
    in capital and human resources.                    for business process integration                • Virtually unlimited capacities in a network
                                                                                                                                                          Services You Can Use
                                                     • Value-added Support Services options                                                               •Extensive OpenScale Service Portfolio to meet
                                                       (including transition plans from totally        Branch Solutions                                     your individual needs, and transition your
    The Hosting Opportunity                            supported to totally independent)               • Integrated and scalable: 50, 250, 1000 and         organization and operation over time
                                                                                                         6000 user variants
    Communication analysts and consultants                                                                                                                •Training, guided projects and independent
    have recognized that some enterprises            OpenScape UC Server Hosted Edition comes          • Provides feature-rich Survivability                projects
    require additional investment options for        from a company who understands the needs          • Includes Proxy and SBC                           • Sales partner who needs extensive technical
    communications services. That’s why they         of the Enterprise, a company that continues
                                                                                                       • Includes Media Server to provide Local Tones,      operational involvement
    continue forecasting major growth for            to garner industry recognition and awards for
                                                     innovation.                                         Announcements, Conferences                       • Operations Partner who needs limited by
    communication hosting services. At the
                                                                                                       • Local SIP Trunking                                 critical support
    leading edge of this trend for hosted services
    is a comprehensive unified communications                                                          • Local Firewall and VPN                           • Independent Integration partner who needs
    solution.                                                                                          • Integrated Management with OpenScape Voice         only limited backup support

                                                                                                       • Single-appliance/server - Integrated Gateway     •Optional Professional Services too
                                                                                                         and Analog Adapter for small remove branches



        Today, Hosted Communications Services is not just about providing more cost-
        effective communications; it’s about transforming the communications experience
        for your customers and creating new and innovative value propositions for them and
        yourself.




2                                                                                                                                                                                                            3
Subscription Licensing
    Managing operations efficiently with the flexibility to grow
    services rapidly for your most important customers




    Subscription licensing is an alternative to            Subscription Licenses available from
    purchasing perpetual software licenses.                Siemens Enterprise Communications
    This allows the Service Provider to manage
    customers based on monthly usage. Key                  Subscription licenses are not version specific,
    advantages of this are:                                so you don’t pay extra for them after an
                                                           upgrade. Each subscription license from
    • No large up-front Capital Cost in user licenses      Siemens Enterprise Communications provides
      so you pay as you go – and earn as you go!           right to use, software updates, and software
    • Simple monthly reporting and accounting              upgrades.
    • Add one user, customer, branch or location at
                                                           The granularity of our new subscription
      a time
                                                           license structure makes it easy for you to
    • Add Applications as you need them                    create exactly the right solution to meet your
                                                           business needs.
                                                                                                             With OpenScape UC Server Hosted Edition          Find out more about our Award-
                                                                                                             you get a comprehensive set of Voice and UC      winning Products and Services
                                                                                                             applications. And, with subscription licenses,
                                                                                                             you can mix and match capabilities to build      OpenScape UC Hosted Edition is built
                                                                                                             the Unified Communications solutions your        on our award winning Voice and Unified
     License Description                                             Calculated per                          customers need, earn as you go and pay only      Communications applications. Get more details
                                                                                                             for what you and your customers use.             on our exciting products at
     Voice                                                           User
                                                                                                                                                              www.siemens-enterprise.com/openscape-
     Mobile User                                                     User
                                                                                                             Conclusions                                      uc-server/hosted

     Voice Mail                                                      Mailboxs                                OpenScape UC Hosted Edition is the               Ready to get started?
                                                                                                             ideal platform for Service Providers who
     Unified Messaging                                               Mailbox                                 want to address the burgeoning hosted            Take the next step in offering new Unified
                                                                                                             communication market. Hosted Edition is not      Communications services to your customers	
     Unified Communications - packaged    1
                                                                     User                                    only a communications tool; it’s a business      with OpenScape UC Hosted Edition.You can
                                                                                                             transformation tool, giving your company         do so without spending a fortune, with the
     Unified Communications - integrated2                            User
                                                                                                             and your customers a sustainable competitive     Subscription Licensing procurement option
     Unified Communications - Third Party3                           User                                    advantage, to achieve major cost savings and     from Siemens Enterprise.
                                                                                                             operational benefits. Our Service packages
     Web Conferencing                                                Moderator                               help make that transition easy for you too,      Contact your Siemens Enterprise Account
                                                                                                             with support tailored to your individual         Manager or fill in a contact request at
     Fusion                                                          User                                    business needs.                                  www.siemens-enterprise.com/openscape-
     Attendant Console (Concierge)                                   Attendant                                                                                uc-server/contact.
                                                                                                             Subscription licensing offers unbeatable
     Branch                                                          User                                    elasticity; you only pay for what you and
                                                                                                             your customers use. You can easily and
     Contact Center Telephony Agent                                  User                                    cost-effectively add new customers, users,
                                                                                                             locations, teams or branches as you launch
     Contact Center Multimedia Agent                                 User                                    new service offerings. Add new features and
                                                                                                             applications as you need them and have new
     Contact Center Manager                                          User                                    software automatically included in your user
                                                                                                             licenses.
     Contact Center IVR                                              Port

     1
         Unified Communications packaged - VM, UM, audio conference, CTI, IM

     2
         Unified Communications integrated - UC, includes customizable integration options

     3
         Unified Communications Third Party - integrate any UC solution with OpenScape UC Server




4                                                                                                                                                                                                             5
Siemens Enterprise Communications is a premier provider of end-to-end enterprise communications solutions that use open, standards-based
architectures to unify communications and business applications for a seamless collaboration experience. This award-winning “Open Communications”
approach enables organizations to improve productivity and reduce costs through easy-to-deploy solutions that work within existing IT environments,
delivering operational efficiencies. It is the foundation for the company’s OpenPath commitment that enables customers to mitigate risk and cost-
effectively adopt unified communications.

This promise is underwritten through our OpenScale service portfolio, which includes international, managed and outsource capability.
Siemens Enterprise Communications is owned by a joint venture of The Gores Group and Siemens AG. The joint venture also encompasses
Enterasys Networks, which provides network infrastructure and security systems, delivering a perfect basis for joint communications solutions.

© 2011 Siemens Enterprise Communications GmbH & Co. KG.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG.

Hofmannstr. 51, D-80200 Munich,11/2011

The information provided in this brochure contains merely general descriptions or characteristics of performance which in case of actual use do
not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective
characteristics shall only exist if expressly agreed in the terms of contract. Availability and technical specifications are subject to change without notice.
OpenScape, OpenStage and HiPath are registered trademarks of Siemens Enterprise Communications GmbH & Co. KG. All other company, brand,
product and service names are trademarks or registered trademarks of their respective holders.




Siemens Enterprise Communications
www.siemens-enterprise.com

More Related Content

Open Scape Uc Server Hosted Brochure

  • 1. OpenScape UC Server Hosted Edition Hosted Communications Solutions for Service Providers Siemens Enterprise Communications www.siemens-enterprise.com
  • 2. OpenScape UC Server Hosted Edition The ideal platform for Service Providers, the ideal solution for business today Key Attributes of OpenScape UC Hosted Edition Communications Today For the Service Provider, differentiation is a Comprehensive Mature, Proven and Innovative must for success. To do that, a system which • A complete and fully tested suite of • Mature and proven in service Many Enterprise customers today are offers modular functionality, flexible feature communications applications that is proven in • Reliable, resilient and with rapid recovery confronted with a complex web of new ideas, packaging, and open interfaces to add networks across the world additional functionality is a must. • Innovative new network, user and conflicting requirements, and inherited • Comprehensive Enterprise Feature Sets management options in every release technology from a previous generation. Added to that are huge economic pressures to: OpenScape UC Server Hosted • Supports Businesses and Branches of all sizes, • Core OpenScape Voice system independently anywhere the IP network goes Edition Security-Certified • reduce the cost of Communications • add UC functionality for all employees OpenScape UC Server Hosted Edition is the Scalable Open for Integration only complete Unified Communications • Provides communications services to large • support a more mobile workforce • Totally Standards-based architecture solution for Service Providers It incorporates: numbers of businesses simultaneously, from • provide security against malicious foes local companies to global enterprises • Open for interconnection with other • be more responsive to their own customers • OpenScape Voice communications systems • OpenScape Voice – up to 100,000 users per • embed communications into their business • OpenScape Branch system, up to 6,000 businesses or business • Open for Integration with other Applications processes groups, up to 3,000 branches, and Management Systems • OpenScape Messaging • have it all operational yesterday. • OpenScape Xpressions – up to 80,000 • Published and supported APIs and SDKs • OpenScape Unified Communications voicemail boxes or 40,000 UC mailboxes available for both developer and customer use Application • OpenScape UC Application – 15,000 users per • Pre-Integrated with IBM and Microsoft Business That’s why many Enterprise Customers are • OpenScape Session Border Controller system, and 100,00 users per OpenScape Voice Applications turning to Hosting Service Providers to • OpenScape Contact Center provide comprehensive and reliable outsourced • OpenScape Contact Center – up to 7,500 • Custom integration available with other UC-based communications that they can buy • OpenScape Deployment Service business automation applications • Open access to higher-level applications and Agents per OpenScape Voice system on a monthly basis, without huge investments in capital and human resources. for business process integration • Virtually unlimited capacities in a network Services You Can Use • Value-added Support Services options •Extensive OpenScale Service Portfolio to meet (including transition plans from totally Branch Solutions your individual needs, and transition your The Hosting Opportunity supported to totally independent) • Integrated and scalable: 50, 250, 1000 and organization and operation over time 6000 user variants Communication analysts and consultants •Training, guided projects and independent have recognized that some enterprises OpenScape UC Server Hosted Edition comes • Provides feature-rich Survivability projects require additional investment options for from a company who understands the needs • Includes Proxy and SBC • Sales partner who needs extensive technical communications services. That’s why they of the Enterprise, a company that continues • Includes Media Server to provide Local Tones, operational involvement continue forecasting major growth for to garner industry recognition and awards for innovation. Announcements, Conferences • Operations Partner who needs limited by communication hosting services. At the • Local SIP Trunking critical support leading edge of this trend for hosted services is a comprehensive unified communications • Local Firewall and VPN • Independent Integration partner who needs solution. • Integrated Management with OpenScape Voice only limited backup support • Single-appliance/server - Integrated Gateway •Optional Professional Services too and Analog Adapter for small remove branches Today, Hosted Communications Services is not just about providing more cost- effective communications; it’s about transforming the communications experience for your customers and creating new and innovative value propositions for them and yourself. 2 3
  • 3. Subscription Licensing Managing operations efficiently with the flexibility to grow services rapidly for your most important customers Subscription licensing is an alternative to Subscription Licenses available from purchasing perpetual software licenses. Siemens Enterprise Communications This allows the Service Provider to manage customers based on monthly usage. Key Subscription licenses are not version specific, advantages of this are: so you don’t pay extra for them after an upgrade. Each subscription license from • No large up-front Capital Cost in user licenses Siemens Enterprise Communications provides so you pay as you go – and earn as you go! right to use, software updates, and software • Simple monthly reporting and accounting upgrades. • Add one user, customer, branch or location at The granularity of our new subscription a time license structure makes it easy for you to • Add Applications as you need them create exactly the right solution to meet your business needs. With OpenScape UC Server Hosted Edition Find out more about our Award- you get a comprehensive set of Voice and UC winning Products and Services applications. And, with subscription licenses, you can mix and match capabilities to build OpenScape UC Hosted Edition is built the Unified Communications solutions your on our award winning Voice and Unified License Description Calculated per customers need, earn as you go and pay only Communications applications. Get more details for what you and your customers use. on our exciting products at Voice User www.siemens-enterprise.com/openscape- Mobile User User Conclusions uc-server/hosted Voice Mail Mailboxs OpenScape UC Hosted Edition is the Ready to get started? ideal platform for Service Providers who Unified Messaging Mailbox want to address the burgeoning hosted Take the next step in offering new Unified communication market. Hosted Edition is not Communications services to your customers Unified Communications - packaged 1 User only a communications tool; it’s a business with OpenScape UC Hosted Edition.You can transformation tool, giving your company do so without spending a fortune, with the Unified Communications - integrated2 User and your customers a sustainable competitive Subscription Licensing procurement option Unified Communications - Third Party3 User advantage, to achieve major cost savings and from Siemens Enterprise. operational benefits. Our Service packages Web Conferencing Moderator help make that transition easy for you too, Contact your Siemens Enterprise Account with support tailored to your individual Manager or fill in a contact request at Fusion User business needs. www.siemens-enterprise.com/openscape- Attendant Console (Concierge) Attendant uc-server/contact. Subscription licensing offers unbeatable Branch User elasticity; you only pay for what you and your customers use. You can easily and Contact Center Telephony Agent User cost-effectively add new customers, users, locations, teams or branches as you launch Contact Center Multimedia Agent User new service offerings. Add new features and applications as you need them and have new Contact Center Manager User software automatically included in your user licenses. Contact Center IVR Port 1 Unified Communications packaged - VM, UM, audio conference, CTI, IM 2 Unified Communications integrated - UC, includes customizable integration options 3 Unified Communications Third Party - integrate any UC solution with OpenScape UC Server 4 5
  • 4. Siemens Enterprise Communications is a premier provider of end-to-end enterprise communications solutions that use open, standards-based architectures to unify communications and business applications for a seamless collaboration experience. This award-winning “Open Communications” approach enables organizations to improve productivity and reduce costs through easy-to-deploy solutions that work within existing IT environments, delivering operational efficiencies. It is the foundation for the company’s OpenPath commitment that enables customers to mitigate risk and cost- effectively adopt unified communications. This promise is underwritten through our OpenScale service portfolio, which includes international, managed and outsource capability. Siemens Enterprise Communications is owned by a joint venture of The Gores Group and Siemens AG. The joint venture also encompasses Enterasys Networks, which provides network infrastructure and security systems, delivering a perfect basis for joint communications solutions. © 2011 Siemens Enterprise Communications GmbH & Co. KG. Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG. Hofmannstr. 51, D-80200 Munich,11/2011 The information provided in this brochure contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. Availability and technical specifications are subject to change without notice. OpenScape, OpenStage and HiPath are registered trademarks of Siemens Enterprise Communications GmbH & Co. KG. All other company, brand, product and service names are trademarks or registered trademarks of their respective holders. Siemens Enterprise Communications www.siemens-enterprise.com