Free resources SYSPRO customers can use for queries, product related questions and support related enquiries

1. www.syspro.com
Copyright © 2014 SYSPRO All rights reserved.
Free Resources for SYSPRO Customers

2. Support Zone
SYSPRO 6.1 SP1 and earlier versions
Login:
 http://support.syspro.com/log_in.php?url=main.php
New account registration:
 http://support.syspro.com/log_in?event=register&read=true
Info Zone
SYSPRO 7
Login/register:
 http://infozone.syspro.com/syspro7
Same login credentials for both websites

3. Automatic subscription with Support Zone/Info Zone registration

4. RESOURCE DESCRIPTION
Newsletter Monthly, automatic subscription
Quick Reference Sheets 2 page “how-to” cheat sheets
Online Help Press F1 for context-sensitive Help
Feature Demos 3-5 min recordings, various topics
FAQs FAQs grouped by module
Tutorials PDF lessons on various short topics
Training Guides In-depth user’s manuals, per module
Webinars 1 hour recordings by product experts
Enhancements Listed by date or module
Forums Get answers from other users and SYSPRO staff
Prior Releases Archived info on versions before 6.1 SP1

5. 1-2 page “cheat sheets” for common tasks, e.g. keyboard
shortcuts, screen customization, printing

7. Press F1 for context-sensitive Help

8. You can add Custom Notes to SYSPRO 6.1 Help

9. 3-5 min recordings of features/enhancements; requires Flash
Grouped by module

13. PDF lessons on various short topics and processes

16. In depth User’s Manual for each module, approx 100 pages
Optionally perform exercises in SYSPRO training data

19. 1 hour recorded broadcasts by SYSPRO product experts
Requires AT&T Connect Participant player (free download from
Support Zone)
Can download slides and recordings

21. Examples of useful webinars:
SYSPRO Role Based Security
SRS Document Printing and Automation
Power Tailoring Part 1, 2, 3
Trade Promotions Overview
e.net Solutions Overview
Inventory Optimization Overview
MRP - Cause and Effect
Etc.

22. List of enhancements in SYSPRO Ports
Explains business case behind enhancement, and where to see it
Sort enhancements by date or module

24. Archived info on older versions of SYSPRO

25. Dedicated SYSPRO 7 website
Same login credentials as Support Zone
Login/register here: http://infozone.syspro.com/syspro7

26. RESOURCE DESCRIPTION
Online Help (F1) Press F1 for context-sensitive help
Feature Demos 3-5 min recordings, various topics
Conceptual Videos Short videos explaining terms, concepts
Tutorials PDF lessons on various short topics
Training Guides In-depth user’s manuals, per module
e-Learning Modules Interactive training, simulations
Webinars 1 hour live and recorded webinars
Reference Guides The F1 Help, consolidated as PDF, per module
Enhancements PDF list of released enhancements
Forums Get answers from other users and SYSPRO staff

27. Press F1 for context-sensitive Help
Can display Help directly in SYSPRO 7 program

28. 3-5 min YouTube recordings of features/enhancements
Remember to select desired playback quality, e.g. 1080p HD
Grouped by module

31. Short explanations of concepts/terms in SYSPRO

32. PDF lessons on various short topics

34. In-depth User’s Manuals, approx 100 pages
By module (A/P) or role (A/P Clerk)

38. Self-paced learning, download to your computer
Great for new users (e.g. Introduction to SYSPRO)
And for learning business processes (e.g. Require, Procure, Pay)
Interactive simulations guide you through lessons
View recorded how-to demos
Optionally perform exercises in SYSPRO training data

39. Examples of topics:
Introduction to SYSPRO for End Users
Obtain-Maintain-Dispose Business Process
Planning in a Make-to-Order Environment
Planning in a Make-to-Stock Environment
Planning in an Assemble-to-Order Environment
Planning in an Engineer-to-Order-Environment
Prospect-Transact-Care Business Process
Require-Procure-Pay Business Process
Schedule-Produce-Distribute Business Process
SYSPRO Basics

44. Live and recorded broadcasts by SYSPRO product experts

46. The F1 online Help for an entire module, consolidated in one PDF

48. List of enhancements released in SYSPRO 7
Grouped by module

50. Official SYSPRO forums, actively used by users and SYSPRO staff
Ask/answer questions, search previous posts
Separate registration/login than Support Zone / Info Zone
http://support.syspro.com/forums/ucp.php?mode=register

53. Real-life advice on getting more value from your software
SYSPRO staff give you the benefit of their experience
Public site http://blog.syspro.com/, login not required
Subscribe for notifications

54. Join the LinkedIn “SYSPRO Education” group
SYSPRO Education Dept notifies you when new features/materials
are released

55. Join the LinkedIn “SYSPRO Users” group
Ask questions, have discussions w/ other SYSPRO users

56. Start with shorter content, get an overview, then explore more
detailed content
SHORT MEDIUM LONG
Quick Reference Sheets e-Learning Modules Training Guides
Feature Demos Tutorials Webinars
FAQs Forums Reference Guides
Online Help (F1)
Conceptual Videos

57. Filter Feature Demos by area & topic
Similarly, filter Training Guides

58. Start with e-Learning modules, e.g. Intro to SYSPRO
Feature Demos
Tutorials
Online Help (F1)
SYSPRO Forums
LinkedIn “SYSPRO Users” group
Training Guides

59. Register for Support Zone / Info Zone to receive monthly
newsletter
Join “SYSPRO Education” LinkedIn group

60. Register for Support Zone / Info Zone
Register for Support Zone Forum
Join “SYSPRO Education” group on LinkedIn
Join “SYSPRO Users” group on LinkedIn
Subscribe to SYSPRO Blogs

61. www.syspro.com
Copyright © 2014 SYSPRO All rights reserved.