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+97155 954 6647 | +97156 970 4605
Date of Birth : 05/01/1990
Nationality : Indian
Marital Status : Single
English, Hindi, Malayalam & Arabic
GCC & Indian
Looking forward to start an enriching career with a reputed firm
that will continue to allow me to develop on my technical
knowledge in an environment that encourages on-going skill
development all while contributing to the growth of the
BBA (Bachelor of Business Administration) –University of Calicut, India. 2012
Higher Secondary: AISSCE
Sharjah Indian School –Sharjah, U.A.E. 2008
Sharjah Indian School –Sharjah, U.A.E. 2006
Assistant Project Head | Al Mulla General Maintenance and Interiors – Jan. 2016 to Present
Dubai, United Arab Emirates
Attend client meetings and assist with determination of project requirements.
Assist the PM in the drafting and issuance of project proposals, RFP’s, tenders, budgets, cash flows
and preliminary schedules.
Prepare project organization and communication charts.
Track the progress and quality of work being performed by design disciplines/trades.
Use project scheduling and control tools to monitor projects plans, work hours, budgets and
Effectively and accurately communicate relevant project information to the client and project team.
Ensure clients’ needs are met in a timely and cost effective manner.
Review field inspection reports from Consultants throughout the lifecycle of the project
Prepare substantial completion certificates and ensure all required project close out documents are
Communicate ideas for improving company processes with a positive and constructive attitude, and
for developing this attitude in others.
Keep the Project Manager (PM) and others informed about project status and issues that may
impact client relations.
Strengths & Skills
Strong sense of Leadership
Able to work under pressure
Adapts well to multi-cultural environments
Goal oriented, Perfectionist
Good technical and communication skills
Excellent at customer service
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Business Development Executive | Al Mulla General Maintenance and Interiors – Feb. 2015 to
Dubai, United Arab Emirates
Manage accounts and meet or exceed targets relating to revenue growth, activities, profit margin,
mix of products and services sales, customer retention and customer acquisition.
Adhere to all quality standards and processes, for the acquisition of customers, opportunities and
submission of tender and contract documents.
Bid management processing and manage order levels maintaining the CRM database.
Provide regular feedback to senior management about marketplace and competitor activity.
Develop effective working relationships with customers through regular meetings and identify and
obtain further sales and business development opportunities.
Work with group to support sales strategy.
Identify requirements for new products & services to anticipate and potentially lead the market.
Apply companywide project management standards in preparing bids and contracts, responding to
customer needs and managing the sales process from opportunity identification to customer sign
Undertake regular project reviews with all involved in these processes to ensure transfer of
Customer Relation Officer | Al Raffah Hospital – Feb. 2014 to Feb. 2015
Muscat, Sultanate of Oman
Dealing with the patients politely and providing them comfort within the hospital.
Providing accurate information regarding the enquiries and packages offered by the hospital on
Satisfying patients by meeting their requirements and needs.
Handling and solving patient’s complaints to the best.
Contacting and coordinating with the marketing and insurance department regarding out patient
and in patient treatments and surgeries.
Reporting to the operation head regarding patient’s queries, complaints and suggestions on a
Call Center Executive | AirTel Telecom –
Kannur, Kerala, India
August 2011 to Feb. 2012
Maintaining inward and outward record of customer calls.
Coordinating with clients and delivery dept for supply of sim cards.
Preparing weekly stock report for submission to the head office.
Coordinating with sales team with regards to availability of stock for mass sales on a daily basis.
Marketing Executive | Asia Exchange
Centre – Dubai, U.A.E.
Oct. 2010 to Feb. 2011
Provide excellent customer service in order to meet and exceed customer expectation thus ensuring
retention of customers.
Project the company image through smart appearance, mild manners, pleasant speaking voice and
courteous friendly nature.
Provide proper information and guidance to customers on Company's products and services to the
fullest satisfaction of the customers.
Liaison with corporate customers and striking corporate deals. Obtaining customer feedback and
coordinating with management for necessary action.
Play an active role in establishing and maintaining quality in every area of business with focus on
continuous improvement efficiency and customer satisfaction.
G-Operator (Windows, MS Office, Internet & E-mail)
Accounting Packages (TALLY Software & Peachtree)
Windows 2007,Vista,Window 08
Basic Knowledge in P.C. Maintenance