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KRA KPI ( Key results area and Key performance indicators)

The presentation is a creative representation which simplifies the concept of KPI & KRA and its importance in an organisation

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KRA KPI ( Key results area and Key performance indicators)

  1. 1. • Key = Crucial/ main • Result = Outcome/ end/ consequence • Area = Space/ range
  2. 2. •Key = Crucial/ main •Performance = Achievement/ Attainment •Area = Space/ range/ field of operation
  3. 3. alatustore@gmail.com
  4. 4. • A key result area (KRA) is an strategic factor either internal to the organization or external • Strong positive results must be realized for the organization to achieve its strategic goal(s), • Key result areas are sometimes referred to “critical success factors” or “key drivers of success.”
  5. 5. alatustore@gmail.com Point to note • KRA is not the result. • KRA is the area identified as important or crucial where a result will assist in the achievement of the set objectives or goal. • KRA defines what a job is expected to accomplish. • KRA’s might fall within the scope of Key Performance Areas (KPA)
  6. 6. alatustore@gmail.com
  7. 7. • Key Performance Indicators (KPIs) are high level measures or metrics • Give the leadership team an “indication” regarding progress towards achieving a particular objective. • Careful attention should be given in defining each of these core strategic planning and management elements.
  8. 8. alatustore@gmail.com Point to note •KPA is the overall scope of activities that an individual on a job role has to perform. •KPA is not always result focused. •KPA’s can be inclusive of KRA’s
  9. 9. alatustore@gmail.com EXAMPLE : PRODUCT MANAGER
  10. 10. Goal –Ensuring deliveryof quality product within schedule. alatustore@gmail.com
  11. 11. alatustore@gmail.com PERFORMANCE APPRAISAL
  12. 12. Process Setup Appraisal Year Setup Appraisal Cycle Setup Master KRA, KPI Definition KRA, KPI Definition & Mapping Review Hierarchy Setup Process Flow
  13. 13. •Customer Satisfaction. •Product Management. •Operational Cost Control. •Quality Check. •. Record keeping. alatustore@gmail.com
  14. 14. alatustore@gmail.com •Maintaining good working condition in plant. •Optimum Resource Utilization. •Process Improvement. •Safety and Prevention planning and control. •Working within the company’s SLA(Service Level Agreement), GRC(Governance, Risk Management and Compliance) policies
  15. 15. •If you can’t measure it, you can’t manage it. •Be so good, that they cant ignore you. •When you can’t make them see the light, make them feel the HEAT. alatustore@gmail.com
  16. 16. Presentation by Sagar Paul THANK YOU