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Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
Segment Reporting and
Decentralization
Chapter Twelve
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-2
Decentralization in Organizations
Benefits of
Decentralization Top management
freed to concentrate
on strategy.
Top management
freed to concentrate
on strategy.
Lower-level managers
gain experience in
decision-making.
Lower-level managers
gain experience in
decision-making.
Decision-making
authority leads to
job satisfaction.
Decision-making
authority leads to
job satisfaction.
Lower-level decisions
often based on
better information.
Lower-level decisions
often based on
better information.
Lower level managers
can respond quickly
to customers.
Lower level managers
can respond quickly
to customers.
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-3
Decentralization in Organizations
Disadvantages of
Decentralization
Lower-level managers
may make decisions
without seeing the
“big picture.”
Lower-level managers
may make decisions
without seeing the
“big picture.”
May be a lack of
coordination among
autonomous
managers.
May be a lack of
coordination among
autonomous
managers.
Lower-level manager’s
objectives may not
be those of the
organization.
Lower-level manager’s
objectives may not
be those of the
organization. May be difficult to
spread innovative ideas
in the organization.
May be difficult to
spread innovative ideas
in the organization.
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-4
Cost, Profit, and Investments Centers
Responsibility
Center
Responsibility
Center
Cost
Center
Cost
Center
Profit
Center
Profit
Center
Investment
Center
Investment
Center
Cost, profit,
and investment
centers are all
known as
responsibility
centers.
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12-5
Cost Center
A segment whose
manager has control
over costs,
but not over revenues
or investment funds.
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12-6
Profit Center
A segment whose
manager has control
over both costs and
revenues,
but no control over
investment funds.
Revenues
Sales
Interest
Other
Costs
Mfg. costs
Commissions
Salaries
Other
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12-7
Investment Center
A segment whose
manager has control
over costs, revenues,
and investments in
operating assets.
Corporate Headquarters
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12-8
Responsibility Centers
S a l t y S n a c k s
P r o d u c t M a n g e r
B o t t l i n g P l a n t
M a n a g e r
W a r e h o u s e
M a n a g e r
D i s t r i b u t i o n
M a n a g e r
B e v e r a g e s
P r o d u c t M a n a g e r
C o n f e c t i o n s
P r o d u c t M a n a g e r
O p e r a t i o n s
V i c e P r e s i d e n t
F i n a n c e
C h i e f F I n a n c i a l O f f i c e r
L e g a l
G e n e r a l C o u n s e l
P e r s o n n e l
V i c e P r e s i d e n t
S u p e r i o r F o o d s C o r p o r a t i o n
C o r p o r a t e H e a d q u a r t e r s
P r e s i d e n t a n d C E O
Cost
Centers
Investment
Centers
Superior Foods Corporation provides an example of the
various kinds of responsibility centers that exist in an
organization.
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12-9
Responsibility Centers
S a l t y S n a c k s
P r o d u c t M a n g e r
B o t t l i n g P l a n t
M a n a g e r
W a r e h o u s e
M a n a g e r
D i s t r i b u t i o n
M a n a g e r
B e v e r a g e s
P r o d u c t M a n a g e r
C o n f e c t i o n s
P r o d u c t M a n a g e r
O p e r a t i o n s
V i c e P r e s i d e n t
F i n a n c e
C h i e f F I n a n c i a l O f f i c e r
L e g a l
G e n e r a l C o u n s e l
P e r s o n n e l
V i c e P r e s i d e n t
S u p e r i o r F o o d s C o r p o r a t i o n
C o r p o r a t e H e a d q u a r t e r s
P r e s i d e n t a n d C E O
Superior Foods Corporation provides an example of the
various kinds of responsibility centers that exist in an
organization.
Profit
Centers
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12-10
Responsibility Centers
S a l t y S n a c k s
P r o d u c t M a n g e r
B o t t l i n g P l a n t
M a n a g e r
W a r e h o u s e
M a n a g e r
D i s t r i b u t i o n
M a n a g e r
B e v e r a g e s
P r o d u c t M a n a g e r
C o n f e c t i o n s
P r o d u c t M a n a g e r
O p e r a t i o n s
V i c e P r e s i d e n t
F i n a n c e
C h i e f F I n a n c i a l O f f i c e r
L e g a l
G e n e r a l C o u n s e l
P e r s o n n e l
V i c e P r e s i d e n t
S u p e r i o r F o o d s C o r p o r a t i o n
C o r p o r a t e H e a d q u a r t e r s
P r e s i d e n t a n d C E O
Cost
Centers
Superior Foods Corporation provides an example of the
various kinds of responsibility centers that exist in an
organization.
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-11
Learning Objective 1
Prepare a segmentedPrepare a segmented
income statement usingincome statement using
the contribution marginthe contribution margin
format, and explain theformat, and explain the
difference betweendifference between
traceable fixed costs andtraceable fixed costs and
common fixed costs.common fixed costs.
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-12
Decentralization and
Segment Reporting
A segmentsegment is any part
or activity of an
organization about
which a manager
seeks cost, revenue,
or profit data. A
segment can be . . .
Quick Mart
An Individual Store
A Sales Territory
A Service Center
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12-13
Superior Foods: Geographic Regions
E a s t
$ 7 5 , 0 0 0 , 0 0 0
O r e g o n
$ 4 5 , 0 0 0 , 0 0 0
W a s h i n g t o n
$ 5 0 , 0 0 0 , 0 0 0
C a l i f o r n ia
$ 1 2 0 , 0 0 0 ,0 0 0
M o u n t a in S t a t e s
$ 8 5 , 0 0 0 , 0 0 0
W e s t
$ 3 0 0 , 0 0 0 ,0 0 0
M i d w e s t
$ 5 5 , 0 0 0 , 0 0 0
S o u t h
$ 7 0 , 0 0 0 , 0 0 0
S u p e r i o r F o o d s C o r p o r a t i o n
$ 5 0 0 , 0 0 0 ,0 0 0
Superior Foods Corporation could segment its business
by geographic regions.
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12-14
Superior Foods: Customer Channel
C o n v e n i e n c e S t o r e s
$ 8 0 , 0 0 0 , 0 0 0
S u p e r m a r k e t C h a i n A
$ 8 5 , 0 0 0 , 0 0 0
S u p e r m a r k e t C h a i n B
$ 6 5 , 0 0 0 , 0 0 0
S u p e r m a r k e t C h a i n C
$ 9 0 , 0 0 0 , 0 0 0
S u p e r m a r k e t C h a i n D
$ 4 0 , 0 0 0 , 0 0 0
S u p e r m a r k e t C h a i n s
$ 2 8 0 , 0 0 0 ,0 0 0
W h o l e s a l e D i s t r ib u t o r s
$ 1 0 0 , 0 0 0 ,0 0 0
D r u g s t o r e s
$ 4 0 , 0 0 0 , 0 0 0
S u p e r i o r F o o d s C o r p o r a t i o n
$ 5 0 0 , 0 0 0 ,0 0 0
Superior Foods Corporation could segment its business
by customer channel.
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12-15
Keys to Segmented Income Statements
There are two keys to building
segmented income statements:
A contribution format should be used
because it separates fixed from variable costs
and it enables the calculation of a
contribution margin.
Traceable fixed costs should be separated
from common fixed costs to enable the
calculation of a segment margin.
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12-16
Identifying Traceable Fixed Costs
Traceable costs arise because of the existence
of a particular segment and would disappear
over time if the segment itself disappeared.
No computerNo computer
division means . . .division means . . .
No computerNo computer
division manager.division manager.
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12-17
Identifying Common Fixed Costs
Common costs arise because of the overall
operation of the company and would not
disappear if any particular segment were
eliminated.
No computerNo computer
division but . . .division but . . .
We still have aWe still have a
company president.company president.
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12-18
Traceable Costs Can Become
Common Costs
It is important to realize that the traceable
fixed costs of one segment may be a
common fixed cost of another segment.
For example, the landing fee
paid to land an airplane at an
airport is traceable to the
particular flight, but it is not
traceable to first-class,
business-class, and
economy-class passengers.
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12-19
Segment Margin
The segment margin, which is computed by
subtracting the traceable fixed costs of a segment
from its contribution margin, is the best gauge of
the long-run profitability of a segment.
TimeTime
ProfitsProfits
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12-20
Traceable and Common Costs
FixedFixed
CostsCosts
TraceableTraceable CommonCommon
Don’t allocateDon’t allocate
common costs tocommon costs to
segments.segments.
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12-21
Activity-Based Costing
9-inch 12-inch 18-inch Total
Warehouse sq. ft. 1,000 4,000 5,000 10,000
Lease price per sq. ft. 4$ 4$ 4$ 4$
Total lease cost 4,000$ 16,000$ 20,000$ 40,000$
Pipe Products
Activity-based costing can help identify how costs
shared by more than one segment are traceable to
individual segments.
Assume that three products, 9-inch, 12-inch, and 18-inch pipe, share 10,000
square feet of warehousing space, which is leased at a price of $4 per square
foot.
If the 9-inch, 12-inch, and 18-inch pipes occupy 1,000, 4,000, and 5,000 square
feet, respectively, then ABC can be used to trace the warehousing costs to the
three products as shown.
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12-22
Levels of Segmented Statements
Let’s look more closely at the Television
Division’s income statement.
Let’s look more closely at the Television
Division’s income statement.
Webber, Inc. has two divisions.
C o m p u t e r D i v i s i o n T e l e v i s i o n D i v i s i o n
W e b b e r , I n c .
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12-23
Levels of Segmented Statements
Our approach to segment reporting uses the
contribution format.
Income Statement
Contribution Margin Format
Television Division
Sales 300,000$
Variable COGS 120,000
Other variable costs 30,000
Total variable costs 150,000
Contribution margin 150,000
Traceable fixed costs 90,000
Division margin 60,000$
Cost of goods
sold consists of
variable
manufacturing
costs.
Cost of goods
sold consists of
variable
manufacturing
costs.
Fixed and
variable costs
are listed in
separate
sections.
Fixed and
variable costs
are listed in
separate
sections.
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-24
Levels of Segmented Statements
Segment margin
is Television’s
contribution
to profits.
Segment margin
is Television’s
contribution
to profits.
Our approach to segment reporting uses the
contribution format.
Income Statement
Contribution Margin Format
Television Division
Sales 300,000$
Variable COGS 120,000
Other variable costs 30,000
Total variable costs 150,000
Contribution margin 150,000
Traceable fixed costs 90,000
Division margin 60,000$
Contribution margin
is computed by
taking sales minus
variable costs.
Contribution margin
is computed by
taking sales minus
variable costs.
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12-25
Levels of Segmented Statements
Income Statement
Company Television Computer
Sales 500,000$ 300,000$ 200,000$
Variable costs 230,000 150,000 80,000
CM 270,000 150,000 120,000
Traceable FC 170,000 90,000 80,000
Division margin 100,000 60,000$ 40,000$
Common costs
Net operating
income
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12-26
Levels of Segmented Statements
Income Statement
Company Television Computer
Sales 500,000$ 300,000$ 200,000$
Variable costs 230,000 150,000 80,000
CM 270,000 150,000 120,000
Traceable FC 170,000 90,000 80,000
Division margin 100,000 60,000$ 40,000$
Common costs 25,000
Net operating
income 75,000$
Common costs should not
be allocated to the
divisions. These costs
would remain even if one
of the divisions were
eliminated.
Common costs should not
be allocated to the
divisions. These costs
would remain even if one
of the divisions were
eliminated.
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12-27
Traceable Costs Can Become
Common Costs
As previously mentioned, fixed costs that
are traceable to one segment can become
common if the company is divided into
smallersmaller segments.
Let’s see how this works
using the Webber, Inc.
example!
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12-28
Traceable Costs Can Become
Common Costs
ProductProduct
LinesLines
Webber’s Television Division
Regular Big Screen
Television
Division
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12-29
Traceable Costs Can Become
Common Costs
We obtained the following information from
the Regular and Big Screen segments.
Income Statement
Television
Division Regular Big Screen
Sales 200,000$ 100,000$
Variable costs 95,000 55,000
CM 105,000 45,000
Traceable FC 45,000 35,000
Product line margin 60,000$ 10,000$
Common costs
Divisional margin
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12-30
Income Statement
Television
Division Regular Big Screen
Sales 300,000$ 200,000$ 100,000$
Variable costs 150,000 95,000 55,000
CM 150,000 105,000 45,000
Traceable FC 80,000 45,000 35,000
Product line margin 70,000 60,000$ 10,000$
Common costs 10,000
Divisional margin 60,000$
Traceable Costs Can Become
Common Costs
Fixed costs directly traced
to the Television Division
$80,000 + $10,000 = $90,000
Fixed costs directly traced
to the Television Division
$80,000 + $10,000 = $90,000
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12-31
External Reports
The Financial Accounting Standards Board now requires
that companies in the United States include segmented
financial data in their annual reports.
1. Companies must report segmented
results to shareholders using the same
methods that are used for internal
segmented reports.
2. Since the contribution approach to
segment reporting does not comply
with GAAP, it is likely that some
managers will choose to construct
their segmented financial statements
using the absorption approach to
comply with GAAP.
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12-32
Omission of Costs
Costs assigned to a segment should include all
costs attributable to that segment from the
company’s entire value chainvalue chain.
Product Customer
R&D Design Manufacturing Marketing Distribution Service
Business FunctionsBusiness Functions
Making Up TheMaking Up The
Value ChainValue Chain
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12-33
Inappropriate Methods of Allocating Costs
Among Segments
Segment
1
Segment
3
Segment
4
Inappropriate
allocation base
Segment
2
Failure to trace
costs directly
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12-34
Common Costs and Segments
Segment
1
Segment
3
Segment
4
Segment
2
Common costs should not be arbitrarily allocated to segments
based on the rationale that “someone has to cover the
common costs” for two reasons:
1. This practice may make a profitable business segment appear
to be unprofitable.
2. Allocating common fixed costs forces managers to be held
accountable for costs they cannot control.
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-35
Income Statement
Haglund's
Lakeshore Bar Restaurant
Sales 800,000$ 100,000$ 700,000$
Variable costs 310,000 60,000 250,000
CM 490,000 40,000 450,000
Traceable FC 246,000 26,000 220,000
Segment margin 244,000 14,000$ 230,000$
Common costs 200,000
Profit 44,000$
Quick Check 
Assume that Hoagland's Lakeshore prepared its
segmented income statement as shown.
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12-36
Quick Check 
How much of the common fixed cost of $200,000
can be avoided by eliminating the bar?
a. None of it.
b. Some of it.
c. All of it.
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-37
Quick Check 
How much of the common fixed cost of $200,000
can be avoided by eliminating the bar?
a. None of it.
b. Some of it.
c. All of it.
A common fixed cost cannot be
eliminated by dropping one of
the segments.
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-38
Quick Check 
Suppose square feet is used as the basis for
allocating the common fixed cost of $200,000. How
much would be allocated to the bar if the bar
occupies 1,000 square feet and the restaurant
9,000 square feet?
a. $20,000
b. $30,000
c. $40,000
d. $50,000
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12-39
Quick Check 
Suppose square feet is used as the basis for
allocating the common fixed cost of $200,000. How
much would be allocated to the bar if the bar
occupies 1,000 square feet and the restaurant
9,000 square feet?
a. $20,000
b. $30,000
c. $40,000
d. $50,000
The bar would be
allocated 1/10 of the cost
or $20,000.
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-40
Quick Check 
If Hoagland's allocates its common
costs to the bar and the restaurant,
what would be the reported profit of
each segment?
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-41
Income Statement
Haglund's
Lakeshore Bar Restaurant
Sales 800,000$ 100,000$ 700,000$
Variable costs 310,000 60,000 250,000
CM 490,000 40,000 450,000
Traceable FC 246,000 26,000 220,000
Segment margin 244,000 14,000 230,000
Common costs 200,000 20,000 180,000
Profit 44,000$ (6,000)$ 50,000$
Allocations of Common Costs
Hurray, now everything adds up!!!
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12-42
Quick Check 
Should the bar be eliminated?
a. Yes
b. No
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-43
Should the bar be eliminated?
a. Yes
b. No
Quick Check 
Income Statement
Haglund's
Lakeshore Bar Restaurant
Sales 700,000$ 700,000$
Variable costs 250,000 250,000
CM 450,000 450,000
Traceable FC 220,000 220,000
Segment margin 230,000 230,000
Common costs 200,000 200,000
Profit 30,000$ 30,000$
The profit was $44,000 before
eliminating the bar. If we eliminate
the bar, profit drops to $30,000!
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-44
Learning Objective 2
Compute return onCompute return on
investment (ROI) andinvestment (ROI) and
show how changes inshow how changes in
sales, expenses, andsales, expenses, and
assets affect ROI.assets affect ROI.
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12-45
Return on Investment (ROI) Formula
ROI =ROI =
Net operating incomeNet operating income
Average operating assetsAverage operating assets
Cash, accounts receivable, inventory,
plant and equipment, and other
productive assets.
Cash, accounts receivable, inventory,
plant and equipment, and other
productive assets.
Income before interest
and taxes (EBIT)
Income before interest
and taxes (EBIT)
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12-46
Net Book Value vs. Gross Cost
Most companies use the net book value of
depreciable assets to calculate average
operating assets.
Acquisition cost
Less: Accumulated depreciation
Net book value
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12-47
Understanding ROI
ROI =ROI =
Net operating incomeNet operating income
Average operating assetsAverage operating assets
Margin =Margin =
Net operating incomeNet operating income
SalesSales
Turnover =Turnover = SalesSales
Average operatingAverage operating
assetsassets
ROI =ROI =MarginMargin ×× TurnoverTurnover
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12-48
Increasing ROI
There are three ways to increase ROI . . .There are three ways to increase ROI . . .
IncreaseIncrease
SalesSales
ReduceReduce
ExpensesExpenses
ReduceReduce
AssetsAssets
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12-49
Increasing ROI – An Example
Regal Company reports the following:Regal Company reports the following:
Net operating income $ 30,000Net operating income $ 30,000
Average operating assets $ 200,000Average operating assets $ 200,000
Sales $ 500,000Sales $ 500,000
Operating expenses $ 470,000Operating expenses $ 470,000
ROI =ROI =MarginMargin ×× TurnoverTurnover
Net operating income
Sales
Sales
Average operating assets
×ROI =
What is Regal Company’s ROI?
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12-50
Increasing ROI – An Example
$30,000
$500,000
×
$500,000
$200,000
ROI =
6%6% ×× 2.5 = 15%2.5 = 15%ROI =
ROI =ROI =MarginMargin ×× TurnoverTurnover
Net operating income
Sales
Sales
Average operating assets
×ROI =
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12-51
Increasing Sales Without an Increase in Operating
Assets
• Regale's manager was able to increase sales to
$600,000, while operating expenses increased to
$558,000.
• Regale's net operating income increased to $42,000.
• There was no change in the average operating assets
of the segment.
Let’s calculate the new ROI.Let’s calculate the new ROI.
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12-52
Increasing Sales Without an Increase in Operating
Assets
$42,000
$600,000
×
$600,000
$200,000
ROI =
7%7% ×× 3.0 = 21%3.0 = 21%ROI =
ROI increased from 15% to 21%.ROI increased from 15% to 21%.
ROI =ROI =MarginMargin ×× TurnoverTurnover
Net operating income
Sales
Sales
Average operating assets
×ROI =
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12-53
Decreasing Operating Expenses with no Change in
Sales or Operating Assets
Assume that Regale's manager was able to
reduce operating expenses by $10,000, without
affecting sales or operating assets. This would
increase net operating income to $40,000.
Let’s calculate the new ROI.Let’s calculate the new ROI.
Regal Company reports the following:Regal Company reports the following:
Net operating income $ 40,000Net operating income $ 40,000
Average operating assets $ 200,000Average operating assets $ 200,000
Sales $ 500,000Sales $ 500,000
Operating expenses $ 460,000Operating expenses $ 460,000
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12-54
Decreasing Operating Expenses with no Change in
Sales or Operating Assets
$40,000
$500,000
×
$500,000
$200,000
ROI =
8%8% ×× 2.5 = 20%2.5 = 20%ROI =
ROI increased from 15% to 20%.ROI increased from 15% to 20%.
ROI =ROI =MarginMargin ×× TurnoverTurnover
Net operating income
Sales
Sales
Average operating assets
×ROI =
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-55
Decreasing Operating Assets with no
Change in Sales or Operating Expenses
Assume that Regale's manager was able to
reduce inventories by $20,000 using just-in-time
techniques, without affecting sales or operating
expenses.
Let’s calculate the new ROI.Let’s calculate the new ROI.
Regal Company reports the following:Regal Company reports the following:
Net operating income $ 30,000Net operating income $ 30,000
Average operating assets $ 180,000Average operating assets $ 180,000
Sales $ 500,000Sales $ 500,000
Operating expenses $ 470,000Operating expenses $ 470,000
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-56
Decreasing Operating Assets with no
Change in Sales or Operating Expenses
$30,000
$500,000
×
$500,000
$180,000
ROI =
6%6% ×× 2.78 = 16.7%2.78 = 16.7%ROI =
ROI increased from 15% to 16.7%.ROI increased from 15% to 16.7%.
ROI =ROI =MarginMargin ×× TurnoverTurnover
Net operating income
Sales
Sales
Average operating assets
×ROI =
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-57
Investing in Operating Assets to Increase
Sales
Assume that Regale's manager invests in a
$30,000 piece of equipment that increases
sales by $35,000, while increasing operating
expenses by $15,000.
Let’s calculate the new ROI.Let’s calculate the new ROI.
Regal Company reports the following:Regal Company reports the following:
Net operating income $ 50,000Net operating income $ 50,000
Average operating assets $ 230,000Average operating assets $ 230,000
Sales $ 535,000Sales $ 535,000
Operating expenses $ 485,000Operating expenses $ 485,000
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-58
Investing in Operating Assets to Increase
Sales
$50,000
$535,000
×
$535,000
$230,000
ROI =
9.35%9.35% ×× 2.33 = 21.8%2.33 = 21.8%ROI =
ROI increased from 15% to 21.8%.ROI increased from 15% to 21.8%.
ROI =ROI =MarginMargin ×× TurnoverTurnover
Net operating income
Sales
Sales
Average operating assets
×ROI =
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-59
ROI and the Balanced Scorecard
It may not be obvious to managers how to increase
sales, decrease costs, and decrease investments in a
way that is consistent with the company’s strategy. A
well constructed balanced scorecard can provide
managers with a road map that indicates how the
company intends to increase ROI.
Which internal business
process should be
improved?
Which customers should
be targeted and how will
they be attracted and
retained at a profit?
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-60
Criticisms of ROI
In the absence of the balanced
scorecard, management may
not know how to increase ROI.
Managers often inherit many
committed costs over which
they have no control.
Managers evaluated on ROI
may reject profitable
investment opportunities.
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-61
Learning Objective 3
Compute residual incomeCompute residual income
and understand itsand understand its
strengths andstrengths and
weaknesses.weaknesses.
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12-62
Residual Income - Another Measure of
Performance
Net operating income
above some minimum
return on operating
assets
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12-63
Calculating Residual Income
Residual
income
=
Net
operating
income
-
Average
operating
assets
×
Minimum
required rate of
return
( )
This computation differs from ROI.
ROI measures net operating income earned relative
to the investment in average operating assets.
Residual income measures net operating income
earned less the minimum required return on average
operating assets.
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12-64
Residual Income – An Example
• The Retail Division of Zephyr, Inc. has
average operating assets of $100,000
and is required to earn a return of
20% on these assets.
• In the current period, the division
earns $30,000.
• The Retail Division of Zephyr, Inc. has
average operating assets of $100,000
and is required to earn a return of
20% on these assets.
• In the current period, the division
earns $30,000.
Let’s calculate residual income.Let’s calculate residual income.
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-65
Residual Income – An Example
Operating assets 100,000$
Required rate of return × 20%
Minimum required return 20,000$
Actual income 30,000$
Minimum required return (20,000)
Residual income 10,000$
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12-66
Motivation and Residual Income
Residual income encourages managers to
make profitable investments that would
be rejected by managers using ROI.
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12-67
Quick Check 
Redmond Awnings, a division of Wrap-up
Corp., has a net operating income of
$60,000 and average operating assets of
$300,000. The required rate of return for the
company is 15%. What is the division’s ROI?
a. 25%
b. 5%
c. 15%
d. 20%
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-68
Quick Check 
Redmond Awnings, a division of Wrap-up
Corp., has a net operating income of
$60,000 and average operating assets of
$300,000. The required rate of return for the
company is 15%. What is the division’s ROI?
a. 25%
b. 5%
c. 15%
d. 20%
ROI = NOI/Average operating assets
= $60,000/$300,000 = 20%
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-69
Quick Check 
Redmond Awnings, a division of Wrap-up Corp.,
has a net operating income of $60,000 and
average operating assets of $300,000. If the
manager of the division is evaluated based on
ROI, will she want to make an investment of
$100,000 that would generate additional net
operating income of $18,000 per year?
a. Yes
b. No
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-70
Quick Check 
Redmond Awnings, a division of Wrap-up Corp.,
has a net operating income of $60,000 and
average operating assets of $300,000. If the
manager of the division is evaluated based on
ROI, will she want to make an investment of
$100,000 that would generate additional net
operating income of $18,000 per year?
a. Yes
b. No
ROI = $78,000/$400,000 = 19.5%
This lowers the division’s ROI from
20.0% down to 19.5%.
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-71
Quick Check 
The company’s required rate of return is 15%.
Would the company want the manager of the
Redmond Awnings division to make an
investment of $100,000 that would generate
additional net operating income of $18,000 per
year?
a. Yes
b. No
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-72
Quick Check 
The company’s required rate of return is 15%.
Would the company want the manager of the
Redmond Awnings division to make an
investment of $100,000 that would generate
additional net operating income of $18,000 per
year?
a. Yes
b. No
ROI = $18,000/$100,000 = 18%
The return on the investment
exceeds the minimum required rate
of return.
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-73
Quick Check 
Redmond Awnings, a division of Wrap-up
Corp., has a net operating income of
$60,000 and average operating assets of
$300,000. The required rate of return for the
company is 15%. What is the division’s
residual income?
a. $240,000
b. $ 45,000
c. $ 15,000
d. $ 51,000
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-74
Quick Check 
Redmond Awnings, a division of Wrap-up
Corp., has a net operating income of
$60,000 and average operating assets of
$300,000. The required rate of return for the
company is 15%. What is the division’s
residual income?
a. $240,000
b. $ 45,000
c. $ 15,000
d. $ 51,000
Net operating income $60,000
Required return (15% of $300,000) (45,000)
Residual income $15,000
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-75
Quick Check 
If the manager of the Redmond Awnings
division is evaluated based on residual income,
will she want to make an investment of $100,000
that would generate additional net operating
income of $18,000 per year?
a. Yes
b. No
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-76
Quick Check 
If the manager of the Redmond Awnings
division is evaluated based on residual income,
will she want to make an investment of $100,000
that would generate additional net operating
income of $18,000 per year?
a. Yes
b. No Net operating income $78,000
Required return (15% of $400,000) (60,000)
Residual income $18,000
Yields an increase of $3,000 in the residual income.
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12-77
Divisional Comparisons and Residual
Income
The residual
income approach
has one major
disadvantage.
It cannot be used to
compare
performance of
divisions of
different sizes.
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12-78
Zephyr, Inc. - Continued
Retail Wholesale
Operating assets 100,000$ 1,000,000$
Required rate of return × 20% 20%
Minimum required return 20,000$ 200,000$
Retail Wholesale
Actual income 30,000$ 220,000$
Minimum required return (20,000) (200,000)
Residual income 10,000$ 20,000$
Recall the following
information for the Retail
Division of Zephyr, Inc.
Assume the following
information for the Wholesale
Division of Zephyr, Inc.
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12-79
Zephyr, Inc. - Continued
Retail Wholesale
Operating assets 100,000$ 1,000,000$
Required rate of return × 20% 20%
Minimum required return 20,000$ 200,000$
Retail Wholesale
Actual income 30,000$ 220,000$
Minimum required return (20,000) (200,000)
Residual income 10,000$ 20,000$
The residual income numbers suggest that the Wholesale Division outperformed
the Retail Division because its residual income is $10,000 higher. However, the
Retail Division earned an ROI of 30% compared to an ROI of 22% for the
Wholesale Division. The Wholesale Division’s residual income is larger than the
Retail Division simply because it is a bigger division.
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
Transfer Pricing
Appendix 12A
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12-81
Key Concepts/Definitions
A transfer price is the price
charged when one segment of
a company provides goods or
services to another segment of
the company.
The fundamental objective in
setting transfer prices is to
motivate managers to act in the
best interests of the overall
company.
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12-82
Three Primary Approaches
There are three primary
approaches to setting
transfer prices:
1. Negotiated transfer prices;
2. Transfers at the cost to the
selling division; and
3. Transfers at market price.
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12-83
Learning Objective 4
Determine the range, ifDetermine the range, if
any, within which aany, within which a
negotiated transfer pricenegotiated transfer price
should fall.should fall.
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12-84
Negotiated Transfer Prices
A negotiated transfer price results from discussions
between the selling and buying divisions.
Advantages of negotiated transfer prices:
1. They preserve the autonomy of the
divisions, which is consistent with
the spirit of decentralization.
2. The managers negotiating the
transfer price are likely to have much
better information about the potential
costs and benefits of the transfer
than others in the company.
Upper limit is
determined by the
buying division.
Lower limit is
determined by the
selling division.
Range of Acceptable
Transfer Prices
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12-85
Harris and Louder – An Example
Imperial Beverages:
Ginger beer production capactiy per month 10,000 barrels
Variable cost per barrel of ginger beer £8 per barrel
Fixed costs per month £70,000
Selling price of Imperial Beverages ginger beer
on the outside market £20 per barrel
Pizza Maven:
Purchase price of regular brand of ginger beer £18 per barrel
Monthly comsumption of ginger beer 2,000 barrels
Assume the information as shown with respect
to Imperial Beverages and Pizza Maven (both
companies are owned by Harris and Louder).
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12-86
Harris and Louder – An Example
The selling division’s (Imperial Beverages) lowest acceptable transfer
price is calculated as:
Variable cost Total contribution margin on lost sales
per unit Number of units transferred
Transfer Price ≥ +
Transfer Price ≤ Cost of buying from outside supplier
The buying division’s (Pizza Maven) highest acceptable transfer price is
calculated as:
Let’s calculate the lowest and highest acceptable
transfer prices under three scenarios.
Transfer Price ≤ Profit to be earned per unit sold (not including the transfer price)
If an outside supplier does not exist, the highest acceptable transfer price
is calculated as:
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12-87
Harris and Louder – An Example
If Imperial Beverages has sufficient idle capacity (3,000 barrels) to satisfy
Pizza Maven’s demands (2,000 barrels), without sacrificing sales to other
customers, then the lowest and highest possible transfer prices are
computed as follows:
£0
2,000
= £8Transfer Price ≥ +£8
Selling division’s lowest possible transfer price:
Transfer Price ≤ Cost of buying from outside supplier = £18
Buying division’s highest possible transfer price:
Therefore, the range of acceptable
transfer price is £8 – £18.
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12-88
Harris and Louder – An Example
If Imperial Beverages has no idle capacity (0 barrels) and must sacrifice other
customer orders (2,000 barrels) to meet Pizza Maven’s demands (2,000
barrels), then the lowest and highest possible transfer prices are computed
as follows:
( £20 - £8) × 2,000
2,000
= £20Transfer Price ≥ +£8
Selling division’s lowest possible transfer price:
Transfer Price ≤ Cost of buying from outside supplier = £18
Buying division’s highest possible transfer price:
Therefore, there is no range of
acceptable transfer prices.
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-89
Harris and Louder – An Example
If Imperial Beverages has some idle capacity (1,000 barrels) and must
sacrifice other customer orders (1,000 barrels) to meet Pizza Maven’s
demands (2,000 barrels), then the lowest and highest possible transfer prices
are computed as follows:
Transfer Price ≤ Cost of buying from outside supplier = £18
Buying division’s highest possible transfer price:
Therefore, the range of acceptable
transfer price is £14 – £18.
Selling division’s lowest possible transfer price:
( £20 - £8) × 1,000
2,000
= £14Transfer Price ≥ +£8
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12-90
Evaluation of Negotiated Transfer Prices
If a transfer within a company would result in
higher overall profits for the company, there is
always a range of transfer prices within which
both the selling and buying divisions would
have higher profits if they agree to the transfer.
If managers are pitted against each other
rather than against their past performance or
reasonable benchmarks, a no cooperative
atmosphere is almost guaranteed.
Given the disputes that often accompany the
negotiation process, most companies rely on
some other means of setting transfer prices.
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12-91
Transfers at the Cost to the Selling Division
Many companies set transfer prices at either
the variable cost or full (absorption) cost
incurred by the selling division.
Drawbacks of this approach include:
1. Using full cost as a transfer price
and can lead to suboptimization.
2. The selling division will never
show a profit on any internal
transfer.
3. Cost-based transfer prices do not
provide incentives to control
costs.
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12-92
Transfers at Market Price
A market price (i.e., the price charged for an
item on the open market) is often regarded as
the best approach to the transfer pricing
problem.
1. A market price approach works
best when the product or service
is sold in its present form to
outside customers and the
selling division has no idle
capacity.
2. A market price approach does
not work well when the selling
division has idle capacity.
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12-93
Divisional Autonomy and Sub optimization
The principles of
decentralization suggest
that companies should
grant managers autonomy
to set transfer prices and
to decide whether to sell
internally or externally,
even if this may
occasionally result in
suboptimal decisions.
This way top management
allows subordinates to
control their own destiny.
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12-94
International Aspects of Transfer Pricing
Transfer Pricing
Objectives
Domestic
• Greater divisional autonomy
• Greater motivation for managers
• Better performance evaluation
• Better goal congruence
International
• Less taxes, duties, and tariffs
• Less foreign exchange risks
• Better competitive position
• Better governmental relations
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
Service Department Charges
Appendix 12B
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12-96
Learning Objective 5
Charge operatingCharge operating
departments for servicesdepartments for services
provided by serviceprovided by service
departments.departments.
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12-97
Service Department Charges
Operating
Departments
Carry out central
purposes of
organization.
Service
Departments
Do not directly
engage in
operating
activities.
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12-98
Reasons for Charging Service Department
Costs
To encourage
operating departments
to wisely use service
department resources.
To encourage
operating departments
to wisely use service
department resources.
To provide operating
departments with
more complete cost
data for making
decisions.
To provide operating
departments with
more complete cost
data for making
decisions.
To help measure the
profitability of
operating
departments.
To help measure the
profitability of
operating
departments.
To create an incentive
for service
departments to
operate efficiently
To create an incentive
for service
departments to
operate efficiently
Service department costs are charged to operating
departments for a variety of reasons including:
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-99
$
Transfer Prices
Operating
Departments
Service
Departments
The service department charges
considered in this appendix can be
viewed as a transfer price that is
charged for services provided by
service departments to operating
departments.
The service department charges
considered in this appendix can be
viewed as a transfer price that is
charged for services provided by
service departments to operating
departments.
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12-100
Charging Costs by Behavior
Whenever possible,
variable and fixed
service department costs
should be charged
separately.
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-101
Variable service
department costs should be
charged to consuming departments
according to whatever activity
causes the incurrence
of the cost.
Charging Costs by Behavior
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12-102
Charge fixed service department costs to
consuming departments in predetermined
lump-sum amounts that are based on the
consuming departments’ peak-period or
long-run average servicing needs.
Charge fixed service department costs to
consuming departments in predetermined
lump-sum amounts that are based on the
consuming departments’ peak-period or
long-run average servicing needs.
Are based on amounts of
capacity each consuming
department requires.
Should not vary from
period to period.
Charging Costs by Behavior
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12-103
Should Actual or Budgeted Costs Be
Charged?
Budgeted variable
and fixed service department
costs should be charged to
operating departments.
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-104
Sipco has a maintenance department and two operating
departments: cutting and assembly. Variable maintenance
costs are budgeted at $0.60 per machine hour. Fixed
maintenance costs are budgeted at $200,000 per year.
Data relating to the current year are:
Allocate maintenance costs to the two operating departments.
Percent of
Peak-Period
Operating Capacity Hours Hours
Departments Required Planned Used
Cutting 60% 75,000 80,000
Assembly 40% 50,000 40,000
Total hours 100% 125,000 120,000
Sipco: An Example
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12-105
Cutting Assembly
Department Department
Variable cost allocation:
$0.60 × 75,000 hours 45,000$
$0.60 × 50,000 hours 30,000$
Fixed cost allocation:
Total allocated cost
Hours planned
Sipco: Beginning of the Year
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12-106
Cutting Assembly
Department Department
Variable cost allocation:
$0.60 × 75,000 hours 45,000$
$0.60 × 50,000 hours 30,000$
Fixed cost allocation:
60% of $200,000 120,000
40% of $200,000 80,000
Total allocated cost 165,000$ 110,000$
Percent of peak-period capacity.
Sipco: Beginning of the Year
Hours planned
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12-107
Quick Check 
Foster City has an ambulance service that is used
by the two public hospitals in the city. Variable
ambulance costs are budgeted at $4.20 per mile.
Fixed ambulance costs are budgeted at $120,000
per year. Data relating to the current year are:
Percent of
Peak-Period
Capacity Miles Miles
Hospitals Required Planned Used
Mercy 45% 15,000 16,000
Northside 55% 17,000 17,500
Total 100% 32,000 33,500
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12-108
Quick Check 
How much ambulance service cost will be
allocated to Mercy Hospital at the beginning
of the year?
a. $117,000
b. $254,400
c. $114,480
d. $119,250
How much ambulance service cost will be
allocated to Mercy Hospital at the beginning
of the year?
a. $117,000
b. $254,400
c. $114,480
d. $119,250
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12-109
How much ambulance service cost will be
allocated to Mercy Hospital at the beginning
of the year?
a. $117,000
b. $254,400
c. $114,480
d. $119,250
How much ambulance service cost will be
allocated to Mercy Hospital at the beginning
of the year?
a. $117,000
b. $254,400
c. $114,480
d. $119,250
Quick Check 
Mercy Northside
Variable cost allocation:
$4.20 × 15,000 miles 63,000$
$4.20 × 17,000 miles 71,400$
Fixed cost allocation
45% of $120,000 54,000
55% of $120,000 66,000
Total allocated cost 117,000$ 137,400$
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12-110
Pitfall 1
Allocating fixed
costs using a variable
allocation base
Pitfalls in Allocating Fixed Costs
Result
Fixed costs
allocated to one
department are
heavily influenced by
what happens in
other departments.
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12-111
Colby Products: An Example
Colby Products has two sales territories,
the Eastern Territory and the Western Territory.
Both sales territories are serviced by one auto
service center, whose costs are all fixed. Contrary
to good practice, Colby allocates the fixed service
center costs to the sales territories on the basis
of actual miles driven (a variable base).
Colby Products has two sales territories,
the Eastern Territory and the Western Territory.
Both sales territories are serviced by one auto
service center, whose costs are all fixed. Contrary
to good practice, Colby allocates the fixed service
center costs to the sales territories on the basis
of actual miles driven (a variable base).
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-112
Colby Products: An Example
Year 1 Year 2
Auto service center costs (all fixed) 120,000$ 120,000$
Miles driven
Western sales territory 1,500,000 1,500,000
Eastern sales territory 1,500,000 900,000
Total miles driven 3,000,000 2,400,000
Allocation rate per mile 0.04$ 0.05$
$120,000 ÷ 3,000,000 miles
$120,000 ÷ 2,400,000 miles
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12-113
Colby Products:
First–year Allocations
Western sales territory
1,500,000 miles @ $0.04 per mile 60,000$
Eastern sales territory
1,500,000 miles @ $0.04 per mile 60,000
Total cost allocated 120,000$
The two sales territories share the service
center’s costs equally because the miles
driven in each territory are equal.
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12-114
Colby Products:
Second–year Allocation
Western sales territory
1,500,000 miles @ $0.05 per mile 75,000$
Eastern sales territory
900,000 miles @ $0.05 per mile 45,000
Total cost allocated 120,000$
Western territory has the same number of miles as
last year, but $15,000 more cost is allocated
because Eastern's miles declined in year 2.
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12-115
Pitfall 2
Using sales
dollars as an
allocation base
Pitfalls in Allocating Fixed Costs
Result
Sales of one department
influence the service
department costs
allocated to other
departments.
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12-116
Clothier Inc. – An Example
Clothier Inc., a men’s clothing store, has one
service department and three sales departments,
Suits, Shoes, and Accessories. Service department
costs total $60,000 for both years in the example.
Contrary to good practice, Clothier allocates the
service department costs based on sales.
Clothier Inc., a men’s clothing store, has one
service department and three sales departments,
Suits, Shoes, and Accessories. Service department
costs total $60,000 for both years in the example.
Contrary to good practice, Clothier allocates the
service department costs based on sales.
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-117
Clothier Inc. – First-year Allocation
Suits Shoes Accessories Total
Sales by department 260,000$ 40,000$ 100,000$ 400,000$
Percentage of total sales 65% 10% 25% 100%
Allocation of service
department costs 39,000$ 6,000$ 15,000$ 60,000$
Departments
$260,000 ÷ $400,000 65% of $60,000
In the next year, the manager of the Suit Department
increases sales by $100,000. Sales in the other departments
are unchanged. Let’s allocate the $60,000 service department
cost for the second year given the sales increase.
In the next year, the manager of the Suit Department
increases sales by $100,000. Sales in the other departments
are unchanged. Let’s allocate the $60,000 service department
cost for the second year given the sales increase.
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-118
Clothier Inc. – Second-year Allocation
Suits Shoes Accessories Total
Sales by department 360,000$ 40,000$ 100,000$ 500,000$
Percentage of total sales 72% 8% 20% 100%
Allocation of service
department costs 43,200$ 4,800$ 12,000$ 60,000$
Departments
$360,000 ÷ $500,000 72% of $60,000
If you were the suit department manager, would
you be happy with the increased service department
costs allocated to your department?
If you were the suit department manager, would
you be happy with the increased service department
costs allocated to your department?
Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin
12-119
End of Chapter 12

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Gnb 12 12e

  • 1. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin Segment Reporting and Decentralization Chapter Twelve
  • 2. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-2 Decentralization in Organizations Benefits of Decentralization Top management freed to concentrate on strategy. Top management freed to concentrate on strategy. Lower-level managers gain experience in decision-making. Lower-level managers gain experience in decision-making. Decision-making authority leads to job satisfaction. Decision-making authority leads to job satisfaction. Lower-level decisions often based on better information. Lower-level decisions often based on better information. Lower level managers can respond quickly to customers. Lower level managers can respond quickly to customers.
  • 3. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-3 Decentralization in Organizations Disadvantages of Decentralization Lower-level managers may make decisions without seeing the “big picture.” Lower-level managers may make decisions without seeing the “big picture.” May be a lack of coordination among autonomous managers. May be a lack of coordination among autonomous managers. Lower-level manager’s objectives may not be those of the organization. Lower-level manager’s objectives may not be those of the organization. May be difficult to spread innovative ideas in the organization. May be difficult to spread innovative ideas in the organization.
  • 4. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-4 Cost, Profit, and Investments Centers Responsibility Center Responsibility Center Cost Center Cost Center Profit Center Profit Center Investment Center Investment Center Cost, profit, and investment centers are all known as responsibility centers.
  • 5. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-5 Cost Center A segment whose manager has control over costs, but not over revenues or investment funds.
  • 6. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-6 Profit Center A segment whose manager has control over both costs and revenues, but no control over investment funds. Revenues Sales Interest Other Costs Mfg. costs Commissions Salaries Other
  • 7. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-7 Investment Center A segment whose manager has control over costs, revenues, and investments in operating assets. Corporate Headquarters
  • 8. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-8 Responsibility Centers S a l t y S n a c k s P r o d u c t M a n g e r B o t t l i n g P l a n t M a n a g e r W a r e h o u s e M a n a g e r D i s t r i b u t i o n M a n a g e r B e v e r a g e s P r o d u c t M a n a g e r C o n f e c t i o n s P r o d u c t M a n a g e r O p e r a t i o n s V i c e P r e s i d e n t F i n a n c e C h i e f F I n a n c i a l O f f i c e r L e g a l G e n e r a l C o u n s e l P e r s o n n e l V i c e P r e s i d e n t S u p e r i o r F o o d s C o r p o r a t i o n C o r p o r a t e H e a d q u a r t e r s P r e s i d e n t a n d C E O Cost Centers Investment Centers Superior Foods Corporation provides an example of the various kinds of responsibility centers that exist in an organization.
  • 9. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-9 Responsibility Centers S a l t y S n a c k s P r o d u c t M a n g e r B o t t l i n g P l a n t M a n a g e r W a r e h o u s e M a n a g e r D i s t r i b u t i o n M a n a g e r B e v e r a g e s P r o d u c t M a n a g e r C o n f e c t i o n s P r o d u c t M a n a g e r O p e r a t i o n s V i c e P r e s i d e n t F i n a n c e C h i e f F I n a n c i a l O f f i c e r L e g a l G e n e r a l C o u n s e l P e r s o n n e l V i c e P r e s i d e n t S u p e r i o r F o o d s C o r p o r a t i o n C o r p o r a t e H e a d q u a r t e r s P r e s i d e n t a n d C E O Superior Foods Corporation provides an example of the various kinds of responsibility centers that exist in an organization. Profit Centers
  • 10. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-10 Responsibility Centers S a l t y S n a c k s P r o d u c t M a n g e r B o t t l i n g P l a n t M a n a g e r W a r e h o u s e M a n a g e r D i s t r i b u t i o n M a n a g e r B e v e r a g e s P r o d u c t M a n a g e r C o n f e c t i o n s P r o d u c t M a n a g e r O p e r a t i o n s V i c e P r e s i d e n t F i n a n c e C h i e f F I n a n c i a l O f f i c e r L e g a l G e n e r a l C o u n s e l P e r s o n n e l V i c e P r e s i d e n t S u p e r i o r F o o d s C o r p o r a t i o n C o r p o r a t e H e a d q u a r t e r s P r e s i d e n t a n d C E O Cost Centers Superior Foods Corporation provides an example of the various kinds of responsibility centers that exist in an organization.
  • 11. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-11 Learning Objective 1 Prepare a segmentedPrepare a segmented income statement usingincome statement using the contribution marginthe contribution margin format, and explain theformat, and explain the difference betweendifference between traceable fixed costs andtraceable fixed costs and common fixed costs.common fixed costs.
  • 12. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-12 Decentralization and Segment Reporting A segmentsegment is any part or activity of an organization about which a manager seeks cost, revenue, or profit data. A segment can be . . . Quick Mart An Individual Store A Sales Territory A Service Center
  • 13. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-13 Superior Foods: Geographic Regions E a s t $ 7 5 , 0 0 0 , 0 0 0 O r e g o n $ 4 5 , 0 0 0 , 0 0 0 W a s h i n g t o n $ 5 0 , 0 0 0 , 0 0 0 C a l i f o r n ia $ 1 2 0 , 0 0 0 ,0 0 0 M o u n t a in S t a t e s $ 8 5 , 0 0 0 , 0 0 0 W e s t $ 3 0 0 , 0 0 0 ,0 0 0 M i d w e s t $ 5 5 , 0 0 0 , 0 0 0 S o u t h $ 7 0 , 0 0 0 , 0 0 0 S u p e r i o r F o o d s C o r p o r a t i o n $ 5 0 0 , 0 0 0 ,0 0 0 Superior Foods Corporation could segment its business by geographic regions.
  • 14. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-14 Superior Foods: Customer Channel C o n v e n i e n c e S t o r e s $ 8 0 , 0 0 0 , 0 0 0 S u p e r m a r k e t C h a i n A $ 8 5 , 0 0 0 , 0 0 0 S u p e r m a r k e t C h a i n B $ 6 5 , 0 0 0 , 0 0 0 S u p e r m a r k e t C h a i n C $ 9 0 , 0 0 0 , 0 0 0 S u p e r m a r k e t C h a i n D $ 4 0 , 0 0 0 , 0 0 0 S u p e r m a r k e t C h a i n s $ 2 8 0 , 0 0 0 ,0 0 0 W h o l e s a l e D i s t r ib u t o r s $ 1 0 0 , 0 0 0 ,0 0 0 D r u g s t o r e s $ 4 0 , 0 0 0 , 0 0 0 S u p e r i o r F o o d s C o r p o r a t i o n $ 5 0 0 , 0 0 0 ,0 0 0 Superior Foods Corporation could segment its business by customer channel.
  • 15. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-15 Keys to Segmented Income Statements There are two keys to building segmented income statements: A contribution format should be used because it separates fixed from variable costs and it enables the calculation of a contribution margin. Traceable fixed costs should be separated from common fixed costs to enable the calculation of a segment margin.
  • 16. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-16 Identifying Traceable Fixed Costs Traceable costs arise because of the existence of a particular segment and would disappear over time if the segment itself disappeared. No computerNo computer division means . . .division means . . . No computerNo computer division manager.division manager.
  • 17. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-17 Identifying Common Fixed Costs Common costs arise because of the overall operation of the company and would not disappear if any particular segment were eliminated. No computerNo computer division but . . .division but . . . We still have aWe still have a company president.company president.
  • 18. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-18 Traceable Costs Can Become Common Costs It is important to realize that the traceable fixed costs of one segment may be a common fixed cost of another segment. For example, the landing fee paid to land an airplane at an airport is traceable to the particular flight, but it is not traceable to first-class, business-class, and economy-class passengers.
  • 19. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-19 Segment Margin The segment margin, which is computed by subtracting the traceable fixed costs of a segment from its contribution margin, is the best gauge of the long-run profitability of a segment. TimeTime ProfitsProfits
  • 20. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-20 Traceable and Common Costs FixedFixed CostsCosts TraceableTraceable CommonCommon Don’t allocateDon’t allocate common costs tocommon costs to segments.segments.
  • 21. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-21 Activity-Based Costing 9-inch 12-inch 18-inch Total Warehouse sq. ft. 1,000 4,000 5,000 10,000 Lease price per sq. ft. 4$ 4$ 4$ 4$ Total lease cost 4,000$ 16,000$ 20,000$ 40,000$ Pipe Products Activity-based costing can help identify how costs shared by more than one segment are traceable to individual segments. Assume that three products, 9-inch, 12-inch, and 18-inch pipe, share 10,000 square feet of warehousing space, which is leased at a price of $4 per square foot. If the 9-inch, 12-inch, and 18-inch pipes occupy 1,000, 4,000, and 5,000 square feet, respectively, then ABC can be used to trace the warehousing costs to the three products as shown.
  • 22. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-22 Levels of Segmented Statements Let’s look more closely at the Television Division’s income statement. Let’s look more closely at the Television Division’s income statement. Webber, Inc. has two divisions. C o m p u t e r D i v i s i o n T e l e v i s i o n D i v i s i o n W e b b e r , I n c .
  • 23. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-23 Levels of Segmented Statements Our approach to segment reporting uses the contribution format. Income Statement Contribution Margin Format Television Division Sales 300,000$ Variable COGS 120,000 Other variable costs 30,000 Total variable costs 150,000 Contribution margin 150,000 Traceable fixed costs 90,000 Division margin 60,000$ Cost of goods sold consists of variable manufacturing costs. Cost of goods sold consists of variable manufacturing costs. Fixed and variable costs are listed in separate sections. Fixed and variable costs are listed in separate sections.
  • 24. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-24 Levels of Segmented Statements Segment margin is Television’s contribution to profits. Segment margin is Television’s contribution to profits. Our approach to segment reporting uses the contribution format. Income Statement Contribution Margin Format Television Division Sales 300,000$ Variable COGS 120,000 Other variable costs 30,000 Total variable costs 150,000 Contribution margin 150,000 Traceable fixed costs 90,000 Division margin 60,000$ Contribution margin is computed by taking sales minus variable costs. Contribution margin is computed by taking sales minus variable costs.
  • 25. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-25 Levels of Segmented Statements Income Statement Company Television Computer Sales 500,000$ 300,000$ 200,000$ Variable costs 230,000 150,000 80,000 CM 270,000 150,000 120,000 Traceable FC 170,000 90,000 80,000 Division margin 100,000 60,000$ 40,000$ Common costs Net operating income
  • 26. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-26 Levels of Segmented Statements Income Statement Company Television Computer Sales 500,000$ 300,000$ 200,000$ Variable costs 230,000 150,000 80,000 CM 270,000 150,000 120,000 Traceable FC 170,000 90,000 80,000 Division margin 100,000 60,000$ 40,000$ Common costs 25,000 Net operating income 75,000$ Common costs should not be allocated to the divisions. These costs would remain even if one of the divisions were eliminated. Common costs should not be allocated to the divisions. These costs would remain even if one of the divisions were eliminated.
  • 27. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-27 Traceable Costs Can Become Common Costs As previously mentioned, fixed costs that are traceable to one segment can become common if the company is divided into smallersmaller segments. Let’s see how this works using the Webber, Inc. example!
  • 28. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-28 Traceable Costs Can Become Common Costs ProductProduct LinesLines Webber’s Television Division Regular Big Screen Television Division
  • 29. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-29 Traceable Costs Can Become Common Costs We obtained the following information from the Regular and Big Screen segments. Income Statement Television Division Regular Big Screen Sales 200,000$ 100,000$ Variable costs 95,000 55,000 CM 105,000 45,000 Traceable FC 45,000 35,000 Product line margin 60,000$ 10,000$ Common costs Divisional margin
  • 30. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-30 Income Statement Television Division Regular Big Screen Sales 300,000$ 200,000$ 100,000$ Variable costs 150,000 95,000 55,000 CM 150,000 105,000 45,000 Traceable FC 80,000 45,000 35,000 Product line margin 70,000 60,000$ 10,000$ Common costs 10,000 Divisional margin 60,000$ Traceable Costs Can Become Common Costs Fixed costs directly traced to the Television Division $80,000 + $10,000 = $90,000 Fixed costs directly traced to the Television Division $80,000 + $10,000 = $90,000
  • 31. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-31 External Reports The Financial Accounting Standards Board now requires that companies in the United States include segmented financial data in their annual reports. 1. Companies must report segmented results to shareholders using the same methods that are used for internal segmented reports. 2. Since the contribution approach to segment reporting does not comply with GAAP, it is likely that some managers will choose to construct their segmented financial statements using the absorption approach to comply with GAAP.
  • 32. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-32 Omission of Costs Costs assigned to a segment should include all costs attributable to that segment from the company’s entire value chainvalue chain. Product Customer R&D Design Manufacturing Marketing Distribution Service Business FunctionsBusiness Functions Making Up TheMaking Up The Value ChainValue Chain
  • 33. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-33 Inappropriate Methods of Allocating Costs Among Segments Segment 1 Segment 3 Segment 4 Inappropriate allocation base Segment 2 Failure to trace costs directly
  • 34. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-34 Common Costs and Segments Segment 1 Segment 3 Segment 4 Segment 2 Common costs should not be arbitrarily allocated to segments based on the rationale that “someone has to cover the common costs” for two reasons: 1. This practice may make a profitable business segment appear to be unprofitable. 2. Allocating common fixed costs forces managers to be held accountable for costs they cannot control.
  • 35. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-35 Income Statement Haglund's Lakeshore Bar Restaurant Sales 800,000$ 100,000$ 700,000$ Variable costs 310,000 60,000 250,000 CM 490,000 40,000 450,000 Traceable FC 246,000 26,000 220,000 Segment margin 244,000 14,000$ 230,000$ Common costs 200,000 Profit 44,000$ Quick Check  Assume that Hoagland's Lakeshore prepared its segmented income statement as shown.
  • 36. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-36 Quick Check  How much of the common fixed cost of $200,000 can be avoided by eliminating the bar? a. None of it. b. Some of it. c. All of it.
  • 37. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-37 Quick Check  How much of the common fixed cost of $200,000 can be avoided by eliminating the bar? a. None of it. b. Some of it. c. All of it. A common fixed cost cannot be eliminated by dropping one of the segments.
  • 38. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-38 Quick Check  Suppose square feet is used as the basis for allocating the common fixed cost of $200,000. How much would be allocated to the bar if the bar occupies 1,000 square feet and the restaurant 9,000 square feet? a. $20,000 b. $30,000 c. $40,000 d. $50,000
  • 39. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-39 Quick Check  Suppose square feet is used as the basis for allocating the common fixed cost of $200,000. How much would be allocated to the bar if the bar occupies 1,000 square feet and the restaurant 9,000 square feet? a. $20,000 b. $30,000 c. $40,000 d. $50,000 The bar would be allocated 1/10 of the cost or $20,000.
  • 40. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-40 Quick Check  If Hoagland's allocates its common costs to the bar and the restaurant, what would be the reported profit of each segment?
  • 41. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-41 Income Statement Haglund's Lakeshore Bar Restaurant Sales 800,000$ 100,000$ 700,000$ Variable costs 310,000 60,000 250,000 CM 490,000 40,000 450,000 Traceable FC 246,000 26,000 220,000 Segment margin 244,000 14,000 230,000 Common costs 200,000 20,000 180,000 Profit 44,000$ (6,000)$ 50,000$ Allocations of Common Costs Hurray, now everything adds up!!!
  • 42. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-42 Quick Check  Should the bar be eliminated? a. Yes b. No
  • 43. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-43 Should the bar be eliminated? a. Yes b. No Quick Check  Income Statement Haglund's Lakeshore Bar Restaurant Sales 700,000$ 700,000$ Variable costs 250,000 250,000 CM 450,000 450,000 Traceable FC 220,000 220,000 Segment margin 230,000 230,000 Common costs 200,000 200,000 Profit 30,000$ 30,000$ The profit was $44,000 before eliminating the bar. If we eliminate the bar, profit drops to $30,000!
  • 44. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-44 Learning Objective 2 Compute return onCompute return on investment (ROI) andinvestment (ROI) and show how changes inshow how changes in sales, expenses, andsales, expenses, and assets affect ROI.assets affect ROI.
  • 45. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-45 Return on Investment (ROI) Formula ROI =ROI = Net operating incomeNet operating income Average operating assetsAverage operating assets Cash, accounts receivable, inventory, plant and equipment, and other productive assets. Cash, accounts receivable, inventory, plant and equipment, and other productive assets. Income before interest and taxes (EBIT) Income before interest and taxes (EBIT)
  • 46. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-46 Net Book Value vs. Gross Cost Most companies use the net book value of depreciable assets to calculate average operating assets. Acquisition cost Less: Accumulated depreciation Net book value
  • 47. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-47 Understanding ROI ROI =ROI = Net operating incomeNet operating income Average operating assetsAverage operating assets Margin =Margin = Net operating incomeNet operating income SalesSales Turnover =Turnover = SalesSales Average operatingAverage operating assetsassets ROI =ROI =MarginMargin ×× TurnoverTurnover
  • 48. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-48 Increasing ROI There are three ways to increase ROI . . .There are three ways to increase ROI . . . IncreaseIncrease SalesSales ReduceReduce ExpensesExpenses ReduceReduce AssetsAssets
  • 49. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-49 Increasing ROI – An Example Regal Company reports the following:Regal Company reports the following: Net operating income $ 30,000Net operating income $ 30,000 Average operating assets $ 200,000Average operating assets $ 200,000 Sales $ 500,000Sales $ 500,000 Operating expenses $ 470,000Operating expenses $ 470,000 ROI =ROI =MarginMargin ×× TurnoverTurnover Net operating income Sales Sales Average operating assets ×ROI = What is Regal Company’s ROI?
  • 50. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-50 Increasing ROI – An Example $30,000 $500,000 × $500,000 $200,000 ROI = 6%6% ×× 2.5 = 15%2.5 = 15%ROI = ROI =ROI =MarginMargin ×× TurnoverTurnover Net operating income Sales Sales Average operating assets ×ROI =
  • 51. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-51 Increasing Sales Without an Increase in Operating Assets • Regale's manager was able to increase sales to $600,000, while operating expenses increased to $558,000. • Regale's net operating income increased to $42,000. • There was no change in the average operating assets of the segment. Let’s calculate the new ROI.Let’s calculate the new ROI.
  • 52. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-52 Increasing Sales Without an Increase in Operating Assets $42,000 $600,000 × $600,000 $200,000 ROI = 7%7% ×× 3.0 = 21%3.0 = 21%ROI = ROI increased from 15% to 21%.ROI increased from 15% to 21%. ROI =ROI =MarginMargin ×× TurnoverTurnover Net operating income Sales Sales Average operating assets ×ROI =
  • 53. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-53 Decreasing Operating Expenses with no Change in Sales or Operating Assets Assume that Regale's manager was able to reduce operating expenses by $10,000, without affecting sales or operating assets. This would increase net operating income to $40,000. Let’s calculate the new ROI.Let’s calculate the new ROI. Regal Company reports the following:Regal Company reports the following: Net operating income $ 40,000Net operating income $ 40,000 Average operating assets $ 200,000Average operating assets $ 200,000 Sales $ 500,000Sales $ 500,000 Operating expenses $ 460,000Operating expenses $ 460,000
  • 54. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-54 Decreasing Operating Expenses with no Change in Sales or Operating Assets $40,000 $500,000 × $500,000 $200,000 ROI = 8%8% ×× 2.5 = 20%2.5 = 20%ROI = ROI increased from 15% to 20%.ROI increased from 15% to 20%. ROI =ROI =MarginMargin ×× TurnoverTurnover Net operating income Sales Sales Average operating assets ×ROI =
  • 55. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-55 Decreasing Operating Assets with no Change in Sales or Operating Expenses Assume that Regale's manager was able to reduce inventories by $20,000 using just-in-time techniques, without affecting sales or operating expenses. Let’s calculate the new ROI.Let’s calculate the new ROI. Regal Company reports the following:Regal Company reports the following: Net operating income $ 30,000Net operating income $ 30,000 Average operating assets $ 180,000Average operating assets $ 180,000 Sales $ 500,000Sales $ 500,000 Operating expenses $ 470,000Operating expenses $ 470,000
  • 56. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-56 Decreasing Operating Assets with no Change in Sales or Operating Expenses $30,000 $500,000 × $500,000 $180,000 ROI = 6%6% ×× 2.78 = 16.7%2.78 = 16.7%ROI = ROI increased from 15% to 16.7%.ROI increased from 15% to 16.7%. ROI =ROI =MarginMargin ×× TurnoverTurnover Net operating income Sales Sales Average operating assets ×ROI =
  • 57. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-57 Investing in Operating Assets to Increase Sales Assume that Regale's manager invests in a $30,000 piece of equipment that increases sales by $35,000, while increasing operating expenses by $15,000. Let’s calculate the new ROI.Let’s calculate the new ROI. Regal Company reports the following:Regal Company reports the following: Net operating income $ 50,000Net operating income $ 50,000 Average operating assets $ 230,000Average operating assets $ 230,000 Sales $ 535,000Sales $ 535,000 Operating expenses $ 485,000Operating expenses $ 485,000
  • 58. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-58 Investing in Operating Assets to Increase Sales $50,000 $535,000 × $535,000 $230,000 ROI = 9.35%9.35% ×× 2.33 = 21.8%2.33 = 21.8%ROI = ROI increased from 15% to 21.8%.ROI increased from 15% to 21.8%. ROI =ROI =MarginMargin ×× TurnoverTurnover Net operating income Sales Sales Average operating assets ×ROI =
  • 59. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-59 ROI and the Balanced Scorecard It may not be obvious to managers how to increase sales, decrease costs, and decrease investments in a way that is consistent with the company’s strategy. A well constructed balanced scorecard can provide managers with a road map that indicates how the company intends to increase ROI. Which internal business process should be improved? Which customers should be targeted and how will they be attracted and retained at a profit?
  • 60. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-60 Criticisms of ROI In the absence of the balanced scorecard, management may not know how to increase ROI. Managers often inherit many committed costs over which they have no control. Managers evaluated on ROI may reject profitable investment opportunities.
  • 61. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-61 Learning Objective 3 Compute residual incomeCompute residual income and understand itsand understand its strengths andstrengths and weaknesses.weaknesses.
  • 62. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-62 Residual Income - Another Measure of Performance Net operating income above some minimum return on operating assets
  • 63. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-63 Calculating Residual Income Residual income = Net operating income - Average operating assets × Minimum required rate of return ( ) This computation differs from ROI. ROI measures net operating income earned relative to the investment in average operating assets. Residual income measures net operating income earned less the minimum required return on average operating assets.
  • 64. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-64 Residual Income – An Example • The Retail Division of Zephyr, Inc. has average operating assets of $100,000 and is required to earn a return of 20% on these assets. • In the current period, the division earns $30,000. • The Retail Division of Zephyr, Inc. has average operating assets of $100,000 and is required to earn a return of 20% on these assets. • In the current period, the division earns $30,000. Let’s calculate residual income.Let’s calculate residual income.
  • 65. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-65 Residual Income – An Example Operating assets 100,000$ Required rate of return × 20% Minimum required return 20,000$ Actual income 30,000$ Minimum required return (20,000) Residual income 10,000$
  • 66. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-66 Motivation and Residual Income Residual income encourages managers to make profitable investments that would be rejected by managers using ROI.
  • 67. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-67 Quick Check  Redmond Awnings, a division of Wrap-up Corp., has a net operating income of $60,000 and average operating assets of $300,000. The required rate of return for the company is 15%. What is the division’s ROI? a. 25% b. 5% c. 15% d. 20%
  • 68. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-68 Quick Check  Redmond Awnings, a division of Wrap-up Corp., has a net operating income of $60,000 and average operating assets of $300,000. The required rate of return for the company is 15%. What is the division’s ROI? a. 25% b. 5% c. 15% d. 20% ROI = NOI/Average operating assets = $60,000/$300,000 = 20%
  • 69. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-69 Quick Check  Redmond Awnings, a division of Wrap-up Corp., has a net operating income of $60,000 and average operating assets of $300,000. If the manager of the division is evaluated based on ROI, will she want to make an investment of $100,000 that would generate additional net operating income of $18,000 per year? a. Yes b. No
  • 70. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-70 Quick Check  Redmond Awnings, a division of Wrap-up Corp., has a net operating income of $60,000 and average operating assets of $300,000. If the manager of the division is evaluated based on ROI, will she want to make an investment of $100,000 that would generate additional net operating income of $18,000 per year? a. Yes b. No ROI = $78,000/$400,000 = 19.5% This lowers the division’s ROI from 20.0% down to 19.5%.
  • 71. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-71 Quick Check  The company’s required rate of return is 15%. Would the company want the manager of the Redmond Awnings division to make an investment of $100,000 that would generate additional net operating income of $18,000 per year? a. Yes b. No
  • 72. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-72 Quick Check  The company’s required rate of return is 15%. Would the company want the manager of the Redmond Awnings division to make an investment of $100,000 that would generate additional net operating income of $18,000 per year? a. Yes b. No ROI = $18,000/$100,000 = 18% The return on the investment exceeds the minimum required rate of return.
  • 73. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-73 Quick Check  Redmond Awnings, a division of Wrap-up Corp., has a net operating income of $60,000 and average operating assets of $300,000. The required rate of return for the company is 15%. What is the division’s residual income? a. $240,000 b. $ 45,000 c. $ 15,000 d. $ 51,000
  • 74. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-74 Quick Check  Redmond Awnings, a division of Wrap-up Corp., has a net operating income of $60,000 and average operating assets of $300,000. The required rate of return for the company is 15%. What is the division’s residual income? a. $240,000 b. $ 45,000 c. $ 15,000 d. $ 51,000 Net operating income $60,000 Required return (15% of $300,000) (45,000) Residual income $15,000
  • 75. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-75 Quick Check  If the manager of the Redmond Awnings division is evaluated based on residual income, will she want to make an investment of $100,000 that would generate additional net operating income of $18,000 per year? a. Yes b. No
  • 76. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-76 Quick Check  If the manager of the Redmond Awnings division is evaluated based on residual income, will she want to make an investment of $100,000 that would generate additional net operating income of $18,000 per year? a. Yes b. No Net operating income $78,000 Required return (15% of $400,000) (60,000) Residual income $18,000 Yields an increase of $3,000 in the residual income.
  • 77. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-77 Divisional Comparisons and Residual Income The residual income approach has one major disadvantage. It cannot be used to compare performance of divisions of different sizes.
  • 78. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-78 Zephyr, Inc. - Continued Retail Wholesale Operating assets 100,000$ 1,000,000$ Required rate of return × 20% 20% Minimum required return 20,000$ 200,000$ Retail Wholesale Actual income 30,000$ 220,000$ Minimum required return (20,000) (200,000) Residual income 10,000$ 20,000$ Recall the following information for the Retail Division of Zephyr, Inc. Assume the following information for the Wholesale Division of Zephyr, Inc.
  • 79. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-79 Zephyr, Inc. - Continued Retail Wholesale Operating assets 100,000$ 1,000,000$ Required rate of return × 20% 20% Minimum required return 20,000$ 200,000$ Retail Wholesale Actual income 30,000$ 220,000$ Minimum required return (20,000) (200,000) Residual income 10,000$ 20,000$ The residual income numbers suggest that the Wholesale Division outperformed the Retail Division because its residual income is $10,000 higher. However, the Retail Division earned an ROI of 30% compared to an ROI of 22% for the Wholesale Division. The Wholesale Division’s residual income is larger than the Retail Division simply because it is a bigger division.
  • 80. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin Transfer Pricing Appendix 12A
  • 81. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-81 Key Concepts/Definitions A transfer price is the price charged when one segment of a company provides goods or services to another segment of the company. The fundamental objective in setting transfer prices is to motivate managers to act in the best interests of the overall company.
  • 82. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-82 Three Primary Approaches There are three primary approaches to setting transfer prices: 1. Negotiated transfer prices; 2. Transfers at the cost to the selling division; and 3. Transfers at market price.
  • 83. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-83 Learning Objective 4 Determine the range, ifDetermine the range, if any, within which aany, within which a negotiated transfer pricenegotiated transfer price should fall.should fall.
  • 84. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-84 Negotiated Transfer Prices A negotiated transfer price results from discussions between the selling and buying divisions. Advantages of negotiated transfer prices: 1. They preserve the autonomy of the divisions, which is consistent with the spirit of decentralization. 2. The managers negotiating the transfer price are likely to have much better information about the potential costs and benefits of the transfer than others in the company. Upper limit is determined by the buying division. Lower limit is determined by the selling division. Range of Acceptable Transfer Prices
  • 85. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-85 Harris and Louder – An Example Imperial Beverages: Ginger beer production capactiy per month 10,000 barrels Variable cost per barrel of ginger beer £8 per barrel Fixed costs per month £70,000 Selling price of Imperial Beverages ginger beer on the outside market £20 per barrel Pizza Maven: Purchase price of regular brand of ginger beer £18 per barrel Monthly comsumption of ginger beer 2,000 barrels Assume the information as shown with respect to Imperial Beverages and Pizza Maven (both companies are owned by Harris and Louder).
  • 86. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-86 Harris and Louder – An Example The selling division’s (Imperial Beverages) lowest acceptable transfer price is calculated as: Variable cost Total contribution margin on lost sales per unit Number of units transferred Transfer Price ≥ + Transfer Price ≤ Cost of buying from outside supplier The buying division’s (Pizza Maven) highest acceptable transfer price is calculated as: Let’s calculate the lowest and highest acceptable transfer prices under three scenarios. Transfer Price ≤ Profit to be earned per unit sold (not including the transfer price) If an outside supplier does not exist, the highest acceptable transfer price is calculated as:
  • 87. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-87 Harris and Louder – An Example If Imperial Beverages has sufficient idle capacity (3,000 barrels) to satisfy Pizza Maven’s demands (2,000 barrels), without sacrificing sales to other customers, then the lowest and highest possible transfer prices are computed as follows: £0 2,000 = £8Transfer Price ≥ +£8 Selling division’s lowest possible transfer price: Transfer Price ≤ Cost of buying from outside supplier = £18 Buying division’s highest possible transfer price: Therefore, the range of acceptable transfer price is £8 – £18.
  • 88. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-88 Harris and Louder – An Example If Imperial Beverages has no idle capacity (0 barrels) and must sacrifice other customer orders (2,000 barrels) to meet Pizza Maven’s demands (2,000 barrels), then the lowest and highest possible transfer prices are computed as follows: ( £20 - £8) × 2,000 2,000 = £20Transfer Price ≥ +£8 Selling division’s lowest possible transfer price: Transfer Price ≤ Cost of buying from outside supplier = £18 Buying division’s highest possible transfer price: Therefore, there is no range of acceptable transfer prices.
  • 89. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-89 Harris and Louder – An Example If Imperial Beverages has some idle capacity (1,000 barrels) and must sacrifice other customer orders (1,000 barrels) to meet Pizza Maven’s demands (2,000 barrels), then the lowest and highest possible transfer prices are computed as follows: Transfer Price ≤ Cost of buying from outside supplier = £18 Buying division’s highest possible transfer price: Therefore, the range of acceptable transfer price is £14 – £18. Selling division’s lowest possible transfer price: ( £20 - £8) × 1,000 2,000 = £14Transfer Price ≥ +£8
  • 90. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-90 Evaluation of Negotiated Transfer Prices If a transfer within a company would result in higher overall profits for the company, there is always a range of transfer prices within which both the selling and buying divisions would have higher profits if they agree to the transfer. If managers are pitted against each other rather than against their past performance or reasonable benchmarks, a no cooperative atmosphere is almost guaranteed. Given the disputes that often accompany the negotiation process, most companies rely on some other means of setting transfer prices.
  • 91. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-91 Transfers at the Cost to the Selling Division Many companies set transfer prices at either the variable cost or full (absorption) cost incurred by the selling division. Drawbacks of this approach include: 1. Using full cost as a transfer price and can lead to suboptimization. 2. The selling division will never show a profit on any internal transfer. 3. Cost-based transfer prices do not provide incentives to control costs.
  • 92. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-92 Transfers at Market Price A market price (i.e., the price charged for an item on the open market) is often regarded as the best approach to the transfer pricing problem. 1. A market price approach works best when the product or service is sold in its present form to outside customers and the selling division has no idle capacity. 2. A market price approach does not work well when the selling division has idle capacity.
  • 93. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-93 Divisional Autonomy and Sub optimization The principles of decentralization suggest that companies should grant managers autonomy to set transfer prices and to decide whether to sell internally or externally, even if this may occasionally result in suboptimal decisions. This way top management allows subordinates to control their own destiny.
  • 94. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-94 International Aspects of Transfer Pricing Transfer Pricing Objectives Domestic • Greater divisional autonomy • Greater motivation for managers • Better performance evaluation • Better goal congruence International • Less taxes, duties, and tariffs • Less foreign exchange risks • Better competitive position • Better governmental relations
  • 95. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin Service Department Charges Appendix 12B
  • 96. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-96 Learning Objective 5 Charge operatingCharge operating departments for servicesdepartments for services provided by serviceprovided by service departments.departments.
  • 97. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-97 Service Department Charges Operating Departments Carry out central purposes of organization. Service Departments Do not directly engage in operating activities.
  • 98. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-98 Reasons for Charging Service Department Costs To encourage operating departments to wisely use service department resources. To encourage operating departments to wisely use service department resources. To provide operating departments with more complete cost data for making decisions. To provide operating departments with more complete cost data for making decisions. To help measure the profitability of operating departments. To help measure the profitability of operating departments. To create an incentive for service departments to operate efficiently To create an incentive for service departments to operate efficiently Service department costs are charged to operating departments for a variety of reasons including:
  • 99. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-99 $ Transfer Prices Operating Departments Service Departments The service department charges considered in this appendix can be viewed as a transfer price that is charged for services provided by service departments to operating departments. The service department charges considered in this appendix can be viewed as a transfer price that is charged for services provided by service departments to operating departments.
  • 100. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-100 Charging Costs by Behavior Whenever possible, variable and fixed service department costs should be charged separately.
  • 101. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-101 Variable service department costs should be charged to consuming departments according to whatever activity causes the incurrence of the cost. Charging Costs by Behavior
  • 102. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-102 Charge fixed service department costs to consuming departments in predetermined lump-sum amounts that are based on the consuming departments’ peak-period or long-run average servicing needs. Charge fixed service department costs to consuming departments in predetermined lump-sum amounts that are based on the consuming departments’ peak-period or long-run average servicing needs. Are based on amounts of capacity each consuming department requires. Should not vary from period to period. Charging Costs by Behavior
  • 103. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-103 Should Actual or Budgeted Costs Be Charged? Budgeted variable and fixed service department costs should be charged to operating departments.
  • 104. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-104 Sipco has a maintenance department and two operating departments: cutting and assembly. Variable maintenance costs are budgeted at $0.60 per machine hour. Fixed maintenance costs are budgeted at $200,000 per year. Data relating to the current year are: Allocate maintenance costs to the two operating departments. Percent of Peak-Period Operating Capacity Hours Hours Departments Required Planned Used Cutting 60% 75,000 80,000 Assembly 40% 50,000 40,000 Total hours 100% 125,000 120,000 Sipco: An Example
  • 105. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-105 Cutting Assembly Department Department Variable cost allocation: $0.60 × 75,000 hours 45,000$ $0.60 × 50,000 hours 30,000$ Fixed cost allocation: Total allocated cost Hours planned Sipco: Beginning of the Year
  • 106. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-106 Cutting Assembly Department Department Variable cost allocation: $0.60 × 75,000 hours 45,000$ $0.60 × 50,000 hours 30,000$ Fixed cost allocation: 60% of $200,000 120,000 40% of $200,000 80,000 Total allocated cost 165,000$ 110,000$ Percent of peak-period capacity. Sipco: Beginning of the Year Hours planned
  • 107. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-107 Quick Check  Foster City has an ambulance service that is used by the two public hospitals in the city. Variable ambulance costs are budgeted at $4.20 per mile. Fixed ambulance costs are budgeted at $120,000 per year. Data relating to the current year are: Percent of Peak-Period Capacity Miles Miles Hospitals Required Planned Used Mercy 45% 15,000 16,000 Northside 55% 17,000 17,500 Total 100% 32,000 33,500
  • 108. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-108 Quick Check  How much ambulance service cost will be allocated to Mercy Hospital at the beginning of the year? a. $117,000 b. $254,400 c. $114,480 d. $119,250 How much ambulance service cost will be allocated to Mercy Hospital at the beginning of the year? a. $117,000 b. $254,400 c. $114,480 d. $119,250
  • 109. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-109 How much ambulance service cost will be allocated to Mercy Hospital at the beginning of the year? a. $117,000 b. $254,400 c. $114,480 d. $119,250 How much ambulance service cost will be allocated to Mercy Hospital at the beginning of the year? a. $117,000 b. $254,400 c. $114,480 d. $119,250 Quick Check  Mercy Northside Variable cost allocation: $4.20 × 15,000 miles 63,000$ $4.20 × 17,000 miles 71,400$ Fixed cost allocation 45% of $120,000 54,000 55% of $120,000 66,000 Total allocated cost 117,000$ 137,400$
  • 110. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-110 Pitfall 1 Allocating fixed costs using a variable allocation base Pitfalls in Allocating Fixed Costs Result Fixed costs allocated to one department are heavily influenced by what happens in other departments.
  • 111. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-111 Colby Products: An Example Colby Products has two sales territories, the Eastern Territory and the Western Territory. Both sales territories are serviced by one auto service center, whose costs are all fixed. Contrary to good practice, Colby allocates the fixed service center costs to the sales territories on the basis of actual miles driven (a variable base). Colby Products has two sales territories, the Eastern Territory and the Western Territory. Both sales territories are serviced by one auto service center, whose costs are all fixed. Contrary to good practice, Colby allocates the fixed service center costs to the sales territories on the basis of actual miles driven (a variable base).
  • 112. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-112 Colby Products: An Example Year 1 Year 2 Auto service center costs (all fixed) 120,000$ 120,000$ Miles driven Western sales territory 1,500,000 1,500,000 Eastern sales territory 1,500,000 900,000 Total miles driven 3,000,000 2,400,000 Allocation rate per mile 0.04$ 0.05$ $120,000 ÷ 3,000,000 miles $120,000 ÷ 2,400,000 miles
  • 113. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-113 Colby Products: First–year Allocations Western sales territory 1,500,000 miles @ $0.04 per mile 60,000$ Eastern sales territory 1,500,000 miles @ $0.04 per mile 60,000 Total cost allocated 120,000$ The two sales territories share the service center’s costs equally because the miles driven in each territory are equal.
  • 114. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-114 Colby Products: Second–year Allocation Western sales territory 1,500,000 miles @ $0.05 per mile 75,000$ Eastern sales territory 900,000 miles @ $0.05 per mile 45,000 Total cost allocated 120,000$ Western territory has the same number of miles as last year, but $15,000 more cost is allocated because Eastern's miles declined in year 2.
  • 115. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-115 Pitfall 2 Using sales dollars as an allocation base Pitfalls in Allocating Fixed Costs Result Sales of one department influence the service department costs allocated to other departments.
  • 116. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-116 Clothier Inc. – An Example Clothier Inc., a men’s clothing store, has one service department and three sales departments, Suits, Shoes, and Accessories. Service department costs total $60,000 for both years in the example. Contrary to good practice, Clothier allocates the service department costs based on sales. Clothier Inc., a men’s clothing store, has one service department and three sales departments, Suits, Shoes, and Accessories. Service department costs total $60,000 for both years in the example. Contrary to good practice, Clothier allocates the service department costs based on sales.
  • 117. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-117 Clothier Inc. – First-year Allocation Suits Shoes Accessories Total Sales by department 260,000$ 40,000$ 100,000$ 400,000$ Percentage of total sales 65% 10% 25% 100% Allocation of service department costs 39,000$ 6,000$ 15,000$ 60,000$ Departments $260,000 ÷ $400,000 65% of $60,000 In the next year, the manager of the Suit Department increases sales by $100,000. Sales in the other departments are unchanged. Let’s allocate the $60,000 service department cost for the second year given the sales increase. In the next year, the manager of the Suit Department increases sales by $100,000. Sales in the other departments are unchanged. Let’s allocate the $60,000 service department cost for the second year given the sales increase.
  • 118. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-118 Clothier Inc. – Second-year Allocation Suits Shoes Accessories Total Sales by department 360,000$ 40,000$ 100,000$ 500,000$ Percentage of total sales 72% 8% 20% 100% Allocation of service department costs 43,200$ 4,800$ 12,000$ 60,000$ Departments $360,000 ÷ $500,000 72% of $60,000 If you were the suit department manager, would you be happy with the increased service department costs allocated to your department? If you were the suit department manager, would you be happy with the increased service department costs allocated to your department?
  • 119. Copyright © 2008, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin 12-119 End of Chapter 12

Editor's Notes

  1. Managers in large organizations have to delegate some decisions to those who are at lower levels in the organization. This chapter explains how responsibility accounting systems, segmented income statements, and return on investment (ROI) and residual income measures are used to help control decentralized organizations.
  2. <number> 3-<number> A decentralized organization does not confine decision-making authority to a few top executives; rather, decision-making authority is spread throughout the organization. The advantages of decentralization are as follows:   It enables top management to concentrate on strategy, higher-level decision- making, and coordinating activities. It acknowledges that lower-level managers have more detailed information about local conditions that enable them to make better operational decisions. It enables lower-level managers to quickly respond to customers. It provides lower-level managers with the decision-making experience they will need when promoted to higher level positions. It often increases motivation, resulting in increased job satisfaction and retention, as well as improved performance.
  3. <number> 3-<number> The disadvantages of decentralization are as follows:   Lower-level managers may make decisions without fully understanding the “big picture.” There may be a lack of coordination among autonomous managers. The balanced scorecard can help reduce this problem by communicating a company’s strategy throughout the organization. Lower-level managers may have objectives that differ from those of the entire organization. This problem can be reduced by designing performance evaluation systems that motivate managers to make decisions which are in the best interests of the company. It may difficult to effectively spread innovative ideas in a strongly decentralized organization. This problem can be reduced through the effective use of intranet systems, which enable globally dispersed employees to electronically share ideas.
  4. <number> 3-<number> Responsibility accounting systems link lower-level managers’ decision-making authority with accountability for the outcomes of those decisions. The term responsibility center is used for any part of an organization whose manager has control over, and is accountable for cost, profit, or investments. The three primary types of responsibility centers are cost centers, profit centers, and investment centers.
  5. <number> 3-<number> The manager of a cost center has control over costs, but not over revenue or investment funds. Service departments such as accounting, general administration, legal, and personnel are usually classified as cost centers, as are manufacturing facilities. Standard cost variances and flexible budget variances, such as those discussed in Chapters 10 and 11, are often used to evaluate cost center performance.
  6. <number> 3-<number> The manager of a profit center has control over both costs and revenue. Profit center managers are often evaluated by comparing actual profit to targeted or budgeted profit. An example of a profit center is a company’s cafeteria.
  7. <number> 3-<number> The manager of an investment center has control over cost, revenue, and investments in operating assets. Investment center managers are often evaluated using return on investment (ROI) or residual income (discussed later in this chapter). An example of an investment center would be the corporate headquarters.
  8. <number> 3-<number> Part I Superior Foods Corporation provides an example of the various kinds of responsibility centers that exist in an organization. Part Ii The President and CEO, as well as the Vice President of Operations, manage investment centers. Part III The Chief Financial Officer, General Counsel, and Vice President of Personnel all manage cost centers.
  9. <number> 3-<number> Each of the three product managers that report to the Vice President of Operations (e.g., salty snacks, beverages, and confections) manages a profit center.
  10. <number> 3-<number> The bottling plant manager, warehouse manager, and distribution manager all manage cost centers that report to the Beverages product manager.
  11. Learning objective number 1 is to prepare a segmented income statement using the contribution margin format and explain the difference between traceable fixed costs and common fixed costs.
  12. <number> 3-<number> A segment is a part or activity of an organization about which managers would like cost, revenue, or profit data. Examples of segments include divisions of a company, sales territories, individual stores, service centers, manufacturing plants, marketing departments, individual customers, and product lines.
  13. <number> 3-<number> As this slide illustrates, Superior Foods could segment its business by geographic region.
  14. <number> 3-<number> Or, Superior Foods could segment its business by customer channel.
  15. <number> 3-<number> There are two keys to building segmented income statements.   First, a contribution format should be used because it separates fixed from variable costs and it enables the calculation of a contribution margin. The contribution margin is especially useful in decisions involving temporary uses of capacity, such as special orders. Second, traceable fixed costs should be separated from common fixed costs to enable the calculation of a segment margin.
  16. <number> 3-<number> A traceable fixed cost of a segment is a fixed cost that is incurred because of the existence of the segment. If the segment were eliminated, the fixed cost would disappear. Examples of traceable fixed costs include the following: The salary of the Fritos product manager at PepsiCo is a traceable fixed cost of the Fritos business segment of PepsiCo. The maintenance cost for the building in which Boeing 747s are assembled is a traceable fixed cost of the 747 business segment of Boeing.
  17. <number> 3-<number> A common fixed cost is a fixed cost that supports the operations of more than one segment, but is not traceable in whole or in part to any one segment. Examples of common fixed costs include the following: The salary of the CEO of General Motors is a common fixed cost of the various divisions of General Motors. The cost of heating a Safeway or Kroger grocery store is a common fixed cost of the various departments – groceries, produce, and bakery.
  18. <number> 3-<number> It is important to realize that the traceable fixed costs of one segment may be a common fixed cost of another segment. For example, the landing fee paid to land an airplane at an airport is traceable to a particular flight, but it is not traceable to first-class, business-class, and economy-class passengers.
  19. <number> 3-<number> A segment margin is computed by subtracting the traceable fixed costs of a segment from its contribution margin. The segment margin is a valuable tool for assessing the long-run profitability of a segment.
  20. <number> 3-<number> Part I Allocating common costs to segments reduces the value of the segment margin as a guide to long-run segment profitability. Part II As a result, common costs should not be allocated to segments.
  21. <number> 3-<number> Activity-based costing can help identify how costs shared by more than one segment are traceable to individual segments. For example, assume that three products, a 9-inch, a 12-inch, and an 18-inch pipe, share 10,000 square feet of warehousing space, which is leased at a price of $4 per square foot. If the 9-inch, 12-inch, and 18-inch pipes occupy 1,000, 4,000, and 5,000 square feet, respectively, then activity-based costing can be used to trace the warehousing costs to the three products as shown. When using activity-based costing to trace fixed costs to segments, managers must still ask themselves if the traceable costs that they have identified would disappear over time, if the segment disappeared. In this example, if the warehouse was owned rather than leased, perhaps the warehousing costs assigned to a given segment would not disappear if the segment was discontinued.
  22. <number> 3-<number> Assume that Webber, Inc. has two divisions – the Computer Division and the Television Division.
  23. <number> 3-<number> The contribution format income statement for the Television Division is as shown. Notice that: Cost of goods sold consists of variable manufacturing costs, and Fixed and variable costs are listed in separate sections.
  24. <number> 3-<number> Also notice that: Contribution margin is computed by subtracting variable costs from sales; and The divisional segment margin represents the Television Division’s contribution to overall company profits.
  25. <number> 3-<number> The Television Division’s results can be rolled into Webber, Inc.’s overall results as shown. Notice that the results of the Television and Computer Divisions sum to the results shown for the whole company.
  26. <number> 3-<number> The common costs for the company as a whole ($25,000) are not allocated to the divisions. Common costs are not allocated to segments because these costs would remain even if one of the divisions were eliminated.
  27. <number> 3-<number> The Television Division’s results can also be broken down into smaller segments. This enables us to see how traceable fixed costs of the Television Division can become common costs of smaller segments.
  28. <number> 3-<number> Assume that the Television Division can be broken down into two major product lines – Regular and Big Screen.
  29. <number> 3-<number> Assume that the segment margins for these two product lines are as shown.
  30. <number> 3-<number> Of the $90,000 of fixed costs that were previously traceable to the Television Division, only $80,000 is traceable to the two product lines and $10,000 is a common cost.
  31. <number> 3-<number> The Financial Accounting Standards Board now requires that companies in the United States include segmented financial data in their annual reports. This ruling has implications for internal segment reporting because:   It mandates that companies report segmented results to shareholders using the same methods that are used for internal segmented reports. Since the contribution approach to segment reporting does not comply with GAAP, it is likely that some managers will choose to construct their segmented financial statements using the absorption approach to comply with GAAP. The absorption approach hinders internal decision making because it does not distinguish between fixed and variable costs or common and traceable costs.
  32. <number> 3-<number> The costs assigned to a segment should include all the costs attributable to that segment from the company’s entire value chain. The value chain consists of all major business functions that add value to a company’s products and services.   Since only manufacturing costs are included in product costs under absorption costing, those companies that choose to use absorption costing for segment reporting purposes will omit from their profitability analysis all “upstream” and “downstream” costs. “Upstream” costs include research and development and product design costs. “Downstream” costs include marketing, distribution, and customer service costs. Although these “upstream” and “downstream” costs are not manufacturing costs, they are just as essential to determining product profitability as are manufacturing costs. Omitting them from profitability analysis will result in the under-costing of products.
  33. <number> 3-<number> Costs that can be traced directly to specific segments of a company should not be allocated to other segments. Rather, such costs should be charged directly to the responsible segment. For example, the rent for a branch office of an insurance company should be charged directly against the branch office rather than included in a company-wide overhead pool and then spread throughout the company. Some companies allocate costs to segments using arbitrary bases. Costs should be allocated to segments for internal decision making purposes only when the allocation base actually drives the cost being allocated. For example, sales is frequently used to allocate selling and general and administrative expenses to segments. This should only be done if sales drive these period costs.
  34. <number> 3-<number> Common costs should not be arbitrarily allocated to segments based on the rationale that “someone has to cover the common costs” for two reasons:   First, this practice may make a profitable business segment appear to be unprofitable. If the segment is eliminated the revenue lost may exceed the traceable costs that are avoided. Second, allocating common fixed costs forces managers to be held accountable for costs that they cannot control.
  35. <number> 3-<number> Assume that Hoagland's Lakeshore prepared the segmented income statement as shown.
  36. <number> 3-<number> How much of the common fixed cost of $200,000 can be avoided by eliminating the bar?
  37. <number> 3-<number> None of it. A common fixed cost cannot be eliminated by dropping one of the segments.
  38. <number> 3-<number> Suppose square feet is used as the basis for allocating the common fixed cost of $200,000. How much would be allocated to the bar if the bar occupies 1,000 square feet and the restaurant 9,000 square feet?
  39. <number> 3-<number> The bar would be allocated one tenth of the cost or $20,000.
  40. <number> 3-<number> If Hoagland's allocates its common costs to the bar and the restaurant, what would be the reported profit of each segment?
  41. <number> 3-<number> Take a minute and review this slide. Notice that the common costs of $200,000 are allocated to the bar and restaurant.
  42. <number> 3-<number> Should the bar be eliminated?
  43. <number> 3-<number> No. The profit was $40,000 before eliminating the bar. If we eliminate the bar, profit drops to $30,000!
  44. Learning objective number 2 is to compute return on investment (ROI) and show how changes in sales, expenses, and assets affect ROI.
  45. <number> 3-<number> An investment center’s performance is often evaluated using a measure called return on investment (ROI). ROI is defined as net operating income divided by average operating assets.   Net operating income is income before taxes and is sometimes referred to as earnings before interest and taxes (EBIT). Operating assets include cash, accounts receivable, inventory, plant and equipment, and all other assets held for operating purposes.   Net operating income is used in the numerator because the denominator consists only of operating assets. The operating asset base used in the formula is typically computed as the average operating assets (beginning assets + ending assets/2).
  46. <number> 3-<number> Most companies use the net book value (i.e., acquisition cost less accumulated depreciation) of depreciable assets to calculate average operating assets. With this approach, ROI mechanically increases over time as the accumulated depreciation increases. Replacing a fully-depreciated asset with a new asset will decrease ROI. An alternative to using net book value is the use of the gross cost of the asset, which ignores accumulated depreciation. With this approach, ROI does not grow automatically over time, rather it stays constant; thus, replacing a fully-depreciated asset does not adversely affect ROI.
  47. <number> 3-<number> DuPont pioneered the use of ROI and recognized the importance of looking at the components of ROI, namely margin and turnover.   Margin is computed as shown and is improved by increasing sales or reducing operating expenses. The lower the operating expenses per dollar of sales, the higher the margin earned. Turnover is computed as shown. It incorporates a crucial area of a manager’s responsibility – the investment in operating assets. Excessive funds tied up in operating assets depress turnover and lower ROI.
  48. <number> 3-<number> Any increase in ROI must involve at least one of the following – increased sales, reduced operating expenses, or reduced operating assets.
  49. <number> 3-<number> Assume that Regal Company reports net operating income of $30,000; average operating assets of $200,000; sales of $500,000; and operating expenses of $470,000. What is Regal Company’s ROI?
  50. <number> 3-<number> Given this information, its current ROI is 15%.
  51. <number> 3-<number> The first way to increase ROI is to increase sales without any increase in operating assets. Assume the following. First, Regale's manager was able to increase sales to $600,000 (an increase of 20%). Second, operating expenses increased to $558,000 (an increase of 18.7%). Third, net income increased to $42,000. Fourth, average operating assets remained unchanged. Let’s calculate the new ROI.
  52. <number> 3-<number> In this case, the ROI increases from 15% to 21%. Notice, for ROI to increase, the percentage increase in sales must exceed the percentage increase in operating expenses.
  53. <number> 3-<number> The second way to increase ROI is to decrease operating expenses with no change in sales or operating assets. Assume that Regale's manager was able to reduce operating expenses by $10,000 without affecting sales or operating assets. Let’s calculate the new ROI.
  54. <number> 3-<number> In this case, the ROI increases from 15% to 20%.
  55. <number> 3-<number> The third way to increase ROI is to decrease operating assets with no change in sales or operating expenses. Assume that Regale's manager was able to reduce inventories by $20,000 by using just-in-time techniques without affecting sales or operating expenses. Let’s calculate the new ROI.
  56. <number> 3-<number> In this case, the ROI increases from 15% to 16.7%.
  57. <number> 3-<number> The fourth way to increase ROI is to invest in operating assets to increase sales. Assume that Regale's manager invests $30,000 in a piece of equipment that increases sales by $35,000 while increasing operating expenses by $15,000. Let’s calculate the new ROI.
  58. <number> 3-<number> In this case, the ROI increases from 15% to 21.8%.
  59. <number> 3-<number> It may not be obvious to managers how to increase sales, decrease costs, and decrease investments in a way that is consistent with the company’s strategy. A well-constructed balanced scorecard can provide managers with a road map that indicates how the company intends to increase ROI. A scorecard can answer questions such as:   Which internal business processes should be improved? and Which customers should be targeted and how will they be attracted and retained at a profit?
  60. <number> 3-<number> Just telling managers to increase ROI may not be enough. Managers may not know how to increase ROI in a manner that is consistent with the company’s strategy. This is why ROI is best used as part of a balanced scorecard. A manager who takes over a business segment typically inherits many committed costs over which the manager has no control. This may make it difficult to assess this manager relative to other managers. A manager who is evaluated based on ROI may reject investment opportunities that are profitable for the whole company but that would have a negative impact on the manager’s performance evaluation.
  61. Learning objective number 3 is to compute residual income and understand its strengths and weaknesses.
  62. <number> 3-<number> Residual income is the net operating income that an investment center earns above the minimum required return on its assets.   Economic Value Added (EVA) is an adaptation of residual income. We will not distinguish between the two terms in this class.
  63. <number> 3-<number> The equation for computing residual income is as shown. Notice that this computation differs from ROI. ROI measures net operating income earned relative to the investment in average operating assets. Residual income measures net operating income earned less the minimum required return on average operating assets.
  64. <number> 3-<number> Assume the information for a division of Zephyr, Inc. is as follows. The Retail Division of Zephyr, Inc. has average operating assets of $100,000 and is required to earn a return of 20% on these assets. In the current period, the division earns $30,000. Let’s calculate residual income.
  65. <number> 3-<number> The residual income of $10,000 is computed by subtracting the minimum required return of $20,000 from the actual income of $30,000.
  66. <number> 3-<number> The residual income approach encourages managers to make investments that are profitable for the entire company but that would be rejected by managers who are evaluated using the ROI formula.   This occurs when the ROI associated with an investment opportunity exceeds the company’s minimum required return but is less than the ROI being earned by the division manager contemplating the investment.
  67. <number> 3-<number> Redmond Awnings, a division of Wrap-up Corp., has a net operating income of $60,000 and average operating assets of $300,000. The required rate of return for the company is 15%. What is the division’s ROI?
  68. <number> 3-<number> The ROI is 20%.
  69. <number> 3-<number> If the manager of the division is evaluated based on ROI, will she want to make an investment of $100,000 that would generate additional net operating income of $80,000 per year?
  70. <number> 3-<number> No, she would not want to invest in this project because its return is 18%, which would reduce her division’s ROI from 20% to 19.5%.
  71. <number> 3-<number> The company’s required rate of return is fifteen percent. Would the company want the manager of the Redmond Awnings division to make an investment of $100,000 that would generate additional net operating income of $18,000 per year?
  72. <number> 3-<number> Yes, she would want to invest in this project because the return on the investment exceeds the minimum required rate of return.
  73. <number> 3-<number> Review this question. What is the division’s residual income?
  74. <number> 3-<number> The residual income is $15,000.
  75. <number> 3-<number> If the manager of the Redmond Awnings division is evaluated based on residual income, will she want to make an investment of $100,000 that would generate additional net operating income of $18,000 per year?
  76. <number> 3-<number> Yes, she would want to invest in this project because it will increase the residual income by $3,000.
  77. <number> 3-<number> The residual income approach has one major disadvantage. It cannot be used to compare the performance of divisions of different sizes.
  78. <number> 3-<number> Recall that the Retail Division of Zephyr had average operating assets of $100,000, a minimum required rate of return of 20%, net operating income of $30,000, and residual income of $10,000. Assume that the Wholesale Division of Zephyr had average operating assets of $1,000,000, a minimum required rate of return of 20%, net operating income of $220,000, and residual income of $20,000.
  79. <number> 3-<number> The residual income numbers suggest that the Wholesale Division outperformed the Retail Division because its residual income is $10,000 higher. However, the Retail Division earned an ROI of 30% compared to an ROI of 22% for the Wholesale Division. The Wholesale Division’s residual income is larger than the Retail Division simply because it is a bigger division.
  80. Appendix 12A: Transfer Pricing
  81. <number> 3-<number> A transfer price is the price charged when one segment of a company provides goods or services to another segment of the company. While domestic transfer prices have no direct effect on the entire company’s reported profit, they can have a dramatic effect on the reported profitability of a division.   The fundamental objective in setting transfer prices is to motivate managers to act in the best interests of the overall company. Sub optimization occurs when managers do not act in the best interests of the overall company or even their own divisions.
  82. <number> 3-<number> There are three primary approaches to setting transfer prices, namely negotiated transfer prices, transfers at the cost to the selling division, and transfers at market price.
  83. Learning objective number 4 is to determine the range, if any, within which a negotiated transfer price should fall.
  84. <number> 3-<number> A negotiated transfer price results from discussions between the selling and buying divisions.   Negotiated transfer prices have two advantages. First, they preserve the autonomy of the divisions, which is consistent with the spirit of decentralization. The managers negotiating the transfer price are likely to have much better information about the potential costs and benefits of the transfer than others in the company. Second, the range of acceptable transfer prices is the range of transfer prices within which the profits of both divisions participating in the transfer would increase. The lower limit is determined by the selling division. The upper limit is determined by the buying division.
  85. <number> 3-<number> Assume the information as shown with respect to Imperial Beverages and Pizza Maven (both companies are owned by Harris and Louder).
  86. <number> 3-<number> The selling division’s (Imperial Beverages) lowest acceptable transfer price is calculated as shown. The buying division’s (Pizza Maven) highest acceptable transfer price is calculated as shown. If Pizza Maven had no outside supplier for ginger beer, then its highest acceptable transfer price would be equal to the amount it expects to earn by selling the ginger beer, net of its own expenses. Let’s calculate the lowest and highest acceptable transfer prices under three scenarios.
  87. <number> 3-<number> Part I If Imperial Beverages has sufficient idle capacity (3,000 barrels) to satisfy Pizza Maven’s demands (2,000 barrels) without sacrificing sales to other customers, then the lowest and highest possible transfer prices will be computed as follows. Part II The lowest acceptable transfer price, as determined by the seller, is 8 pounds. Part III The highest acceptable transfer price, as determined by the buyer, is 18 pounds. Therefore, the range of acceptable transfer prices is 8 pounds to 18 pounds.
  88. <number> 3-<number> Part I If Imperial Beverages has no idle capacity and must sacrifice other customer orders (2,000 barrels) to meet the demands of Pizza Maven (2,000 barrels), then the lowest and highest possible transfer prices will be computed as follows. Part II The lowest acceptable transfer price, as determined by the seller, is 20 pounds. Part III The highest acceptable transfer price, as determined by the buyer, is 18 pounds. Therefore, there is no range of acceptable transfer prices. This is a desirable outcome for Harris Louder because it would be illogical to give up sales of 20 pounds to save costs of 18 pounds.
  89. <number> 3-<number> Part I If Imperial Beverages has some idle capacity (1,000 barrels) and must sacrifice other customer orders (1,000 barrels) to meet the demands of Pizza Maven (2,000 barrels), then the lowest and highest possible transfer prices will be computed as follows. Part II The lowest acceptable transfer price, as determined by the seller, is 14 pounds. Part III The highest acceptable transfer price, as determined by the buyer, is 18 pounds. Therefore, the range of acceptable transfer prices is 14 pounds to 18 pounds.
  90. <number> 3-<number> If a transfer within the company would result in higher overall profits for the company, there is always a range of transfer prices within which both the selling and buying divisions would have higher profits if they agree to the transfer. Nonetheless, if managers are pitted against each other rather than against their past performance or reasonable benchmarks, a no cooperative atmosphere is almost guaranteed. Thus, negotiations often break down even though it would be in both parties’ best interests to agree to a transfer price. Given the disputes that often accompany the negotiation process, most companies rely on some other means of setting transfer prices.
  91. <number> 3-<number> Many companies set transfer prices at either the variable cost or full (absorption) cost incurred by the selling division. The drawbacks of this approach include:   Using full cost as a transfer price can lead to suboptimization because it does not distinguish between variable costs, which may be relevant to the transfer pricing decision, and fixed costs, which may be irrelevant. If cost is used as the transfer price, the selling division will never show a profit on any internal transfer. The only division that shows a profit is the division that makes the final sale to an outside party. Cost-based transfer prices do not provide incentives to control costs. If the actual costs of one division are passed on to the next, there is little incentive for anyone to work on reducing costs.
  92. <number> 3-<number> A market price (i.e., the price charged for an item on the open market) is often regarded as the best approach to the transfer pricing problem.   It works best when the product or service is sold in its present form to outside customers and the selling division has no idle capacity. With no idle capacity the real cost of the transfer from the company’s perspective is the opportunity cost of the lost revenue on the outside sale. It does not work well when the selling division has idle capacity. In this case, market-based transfer prices are likely to be higher than the variable cost per unit of the selling division. Consequently, the buying division may make pricing and other decisions based on incorrect, market-based cost information rather than the true variable cost incurred by the company as a whole.
  93. <number> 3-<number> The principles of decentralization suggest that companies should grant managers autonomy to set transfer prices and to decide whether to sell internally or externally. While subordinate managers may occasionally make suboptimal decisions, top managers should allow their subordinates to control their own destiny – even to the extent of granting subordinate managers the right to make mistakes.
  94. <number> 3-<number> The objectives of domestic transfer pricing include: creating greater divisional autonomy; providing greater motivation for managers; enabling better performance evaluation; and establishing better goal congruence.   The objectives of international transfer pricing include: lessen taxes, duties and tariffs; lessen foreign exchange risks; improve competitive position; and improve relations with foreign governments.
  95. Appendix 12B: Service Department Charges
  96. Learning objective number 5 is to charge operating departments for services provided by service departments.
  97. <number> 3-<number> Most large organizations have both operating departments and service departments. The central purposes of the organization are carried out in the operating departments. In contrast, service departments do not directly engage in operating activities. This appendix discusses why and how service department costs are allocated to operating departments.
  98. <number> 3-<number> Service department costs are charged to operating departments for a variety of reasons including: 1.    To encourage operating departments to wisely use service department resources. 2.    To provide operating departments with more complete cost data for making decisions. 3.    To help measure the profitability of operating departments. 4. To create an incentive for service departments to operate efficiently.
  99. <number> 3-<number> The service department charges considered in this appendix can be viewed as a transfer price that is charged for services provided by service departments to operating departments.
  100. <number> 3-<number> Whenever possible, variable and fixed service department costs should be charged separately to provide more useful data for planning and control of departmental operations.
  101. <number> 3-<number> Variable service department costs should be charged to consuming departments according to whatever activity causes the incurrence of the cost.
  102. <number> 3-<number> Fixed costs should be charged to consuming departments in predetermined lump-sum amounts that are based on the consuming departments’ peak-period or long-run average servicing needs. Importantly, fixed cost allocations: Are based on the amount of capacity each consuming department requires. Should not vary from period to period.
  103. <number> 3-<number> Budgeted variable and fixed service department costs (rather than actual costs) should be charged to operating departments. Actual costs may contain inefficiencies that should not be charged to operating departments. Variable service department costs should be charged using a predetermined rate applied to the actual services consumed. The lump-sum amount of fixed costs should be based on budgeted fixed costs, not actual fixed costs.
  104. <number> 3-<number> Let’s look at an example of allocating costs by behavior. Sipco has one service department, maintenance, and two operating departments: Cutting and Assembly. Variable maintenance costs are budgeted at $0.60 per machine hour. Fixed maintenance costs are budgeted at $200,000 per year. Both planned and actual hours are given. We will allocate variable costs at the beginning of the year using planned hours and then we will allocate variable costs at the end of the year using actual hours. We will allocate fixed costs based on percent of peak capacity required.
  105. <number> 3-<number> Variable cost allocations are made at the beginning of the year by multiplying the budgeted variable rate of $0.60 per machine hour by the planned hours for each operating department.
  106. <number> 3-<number> Fixed service department costs are allocated to the operating departments by multiplying the percent of peak-period capacity required by each department times the $200,000 of budgeted fixed costs.
  107. <number> 3-<number> Let’s take a quick check and see how we are doing on allocating costs by behavior. Foster City has an ambulance service that is used by the two public hospitals in the city. Variable ambulance costs are budgeted at $4.20 per mile. Fixed ambulance costs are budgeted at $120,000 per year. Data relating to the current year are illustrated in the table on the slide. You may want to refer back to this screen as you work through the question on the next slide.
  108. <number> 3-<number> How much ambulance service cost will be allocated to Mercy Hospital at the beginning of the year?
  109. <number> 3-<number> Variable cost allocations are made at the beginning of the year by multiplying the budgeted variable rate of $4.20 per mile by the planned number of miles for each hospital. Fixed service department costs are allocated to the hospitals by multiplying the percent of peak-period capacity required by each hospital times the $120,000 of budgeted fixed costs. So, the total cost allocated to Mercy Hospital at the beginning of the year is $117,000.
  110. <number> 3-<number> Rather than charge service department fixed costs to operating departments in predetermined lump-sum amounts, some companies allocate them using a variable allocation base that fluctuates from period to period. This is a pitfall because it creates a situation where the fixed costs allocated to one operating department are heavily influenced by what happens in other operating departments.
  111. <number> 3-<number> Let’s look at an example to illustrate the pitfalls of allocating fixed costs using a variable allocation base. Colby Products has two sales territories, the Eastern Territory and the Western Territory. Both sales territories are serviced by one auto service center whose costs are all fixed. Contrary to good practice, Colby allocates the fixed service center costs to the sales territories on the basis of actual miles driven (a variable base).
  112. <number> 3-<number> On your screen, you see data for miles driven in each sales territory and the service center’s $120,000 fixed cost. The Western territory maintained an activity level of 1,500,000 miles in both years. The Eastern division dropped from 1,500,000 miles driven in year 1 to 900,000 miles driven in year 2. Allocation rates based on total miles driven are shown for both years. The total number of miles driven in year 2 is less, so the allocation rate per mile in year 2 is higher.
  113. <number> 3-<number> We allocate the $120,000 service center cost by multiplying the allocation rate per mile by the number of miles driven in each territory. The two sales territories share the service center’s costs equally because the miles driven in each territory are equal in the first year.
  114. <number> 3-<number> Again we allocate the $120,000 service center cost by multiplying the allocation rate per mile by the number of miles driven in each territory. In year 2, the costs allocated to the Western territory increase by $15,000, despite the fact that the miles driven within the Western territory are the same as in year 1. Western’s costs for year 2 increased because Eastern's miles driven declined in year 2.
  115. <number> 3-<number> While sales dollars is a popular allocation base for service department costs, it is a poor choice because sales dollars fluctuate from period to period, and the costs being allocated are often largely fixed. Allocation of service department costs based on sales can create a situation where the sales of one department influence the service department costs allocated to other departments.
  116. <number> 3-<number> Let’s look at an example to illustrate the pitfalls of allocating service department costs based on sales revenue. Clothier Inc., a men’s clothing store, has one service department and three sales departments, Suits, Shoes, and Accessories. Service department costs total $60,000 for both years in the example. Contrary to good practice, Clothier allocates the service department costs based on sales.
  117. <number> 3-<number> Part I We will focus on the Suit Department in this example. In the first year, Suit Department sales are $260,000 of the $400,000 of total sales. Two hundred sixty thousand dollars is 65% of $400,000. We allocate the service department costs to the Suit Department by multiplying 65% times $60,000. The result is $39,000. Part II In the next year, the manager of the Suit Department increased sales by $100,000. Sales in the other departments are unchanged. Let’s allocate the $60,000 service department cost for the second year given the sales increase.
  118. <number> 3-<number> Part I In the second year, Suit Department sales are $360,000 of the $500,000 of total sales. Three hundred sixty thousand dollars is 72% of $500,000. We allocate the service department costs to the Suit Department by multiplying 72% times $60,000. The result is $43,200. Part II The allocation of service department costs to the Suit Department increased by $4,200. The allocation of service department costs to the other two departments decreased. The Suit Department manager is likely to complain because his department is being forced to bear a larger share of service department costs simply because of his efforts to increase sales.
  119. End of chapter 12.