Context Sensitive Solutions -- Case Study: A New Wave in Project Planning & Design
1. CONTEXT SENSITIVE
SOLUTIONS – CASE STUDY
A New Wave in Project Planning and Design
Context Sensitive Solutions Workshop
November 16, 2005
Sain Associates
2. What is Context Sensitive Design?
Context sensitive design (CSD) is a collaborative,
interdisciplinary approach that involves all
stakeholders to develop a transportation facility
that fits its physical setting and preserves scenic,
aesthetic, historic, and environmental resources,
while maintaining safety and mobility. CSD is an
approach that considers the total context within
which a transportation improvement project will
exist.
FHWA CSD Website Homepage
3. The CSS Process Involves
Some Key Principles…
Interdisciplinary Team
Stakeholder Input
Balance
Flexibility
Aesthetics
5. SULLIVAN COUNTY
STATE ROUTE 126
From East Center Street to Interstate 81
6. Project Study Area
State Route 126 in Kingsport, TN
Approx. 8.3 mile corridor
Transitions from urban 4-lane to rural 2-lane facility
Land use primarily residential
Significant topographical & environmental constraints
7. Charge
Study and evaluate existing and future
conditions on SR 126
Develop recommendations for improvement
Use a CSS process to involve the community
and gain support for the project
Create a Lessons Learned document that can
be used by TDOT to guide other CSS projects
The last project done in this part of Kingsport
was described as a “blood bath”.
8.
9. Use an interdisciplinary team tailored to meet
the specific needs of the project.
SR 126 Project Team (TDOT, Consultants & FHWA) Included:
Project Management Specialists
Roadway Design Engineers
Transportation Planners
Public Involvement Specialist
Environmental Permit Specialists
Historian
Biologist
Archaeologist
Landscape Architect
10. Shipley Mansion
National Register Eligible Property
Identified by TDOT Historian
Cannot Be Impacted
Shifts Alignment
11. Seek stakeholder input early and continuously
to understand the valued resources before
defining problems & needs.
The SR 126 Resource Team Included:
Community Representatives
City & County Elected Leaders
City / County / MPO Staff
TDOT/Consultant Project Managers
12. How Did We Use the Resource Team?
Identify Problems and Concerns
Liaison with Community
Establish Priorities
Create a Vision for Roadway Corridor
Make Recommendations (not Decisions)
23. Public involvement shaped the
project purpose & need. . .
Safety driven; not capacity driven
Willingness to sacrifice traffic flow for
protection of scenic qualities and sense of
community
Mixed messages regarding support for a
four-lane solution
27. In order to be Flexible, we had to. . .
Revise Plans
Adjust to New
Information
Consider Deviating from
Standard Design Practices
Change Course
30. Preservation of Scenic Qualities was a
Major Concern of Stakeholders
Preserve View from Chestnut Ridge
Consider View of the Road from Adjacent
Communities
Use Aesthetic
Design Features
31. What did we struggle with
in Kingsport?
Trust / Mistrust Issues
Maintaining a fair process
The “Vocal Minority”
Lack of understanding about the planning process
Communication
High accident rate with several fatalities
Defining and obtaining consensus
32. After 21 months of struggle together. . .
Unanimous Support Was Reached
During the 21-month study process there was
unanimous support among the Resource Team
members for a large number of recommendations.
11 Enhancement Features in the Design Plan
10 Safety Improvements, with Safety being the
number one Priority
7 Points of Interest to the Community
4 Other Special Issues
33. Some decisions were not unanimous, but
Consensus or Majority Decisions
For 5 of the 8 Roadway Sections, the Resource
Team Made Consensus Recommendations
For 3 of the 8 Roadway Sections, the Team
Made Majority Supported Recommendations
with Minority Opinions Stated for the Record
35. Lessons Learned
CSS training is helpful for stakeholders to understand
the possibilities and limitations they will face.
On the front end, the team needs to decide how they
will work together, deal with issues, and make
decisions (voting, majority, building consensus).
Roles and Responsibilities need to be clearly
identified and agreed upon up front. (Address who
has decision making authority!)
Resource Team members should take an active role
in public involvement sessions.
36. Lessons Learned (cont.)
Project managers must be vigilant to keep a fair
process that seeks input from everyone, not just the
vocal minority. Good facilitation skills are vital!
A variety of communication tools is needed to reach
the public and convey an accurate message.
Follow up is critical to assure continued input from
citizens.
Graphic displays and narratives must be
understandable by non-engineers.
37. Was a CSS Process Worth It?
CSS helped us identify and solve the right problems.
CSS facilitated our ability to comply with Federal
requirements (NEPA compliance).
YES!
CSS will hopefully save us time and money over the
long run GOOD TEAM WORK
by avoiding litigation.
MADE IT POSSIBLE
CSS allowed us to build support from the public for
a decision that reflects the community’s concerns
and priorities.
Editor's Notes
Formally initiated by the Federal Highway Administration (FHWA) in 1998, Context- Sensitive Solutions (CSS) is a national trend in transportation planning and design that recognizes that all users have an integral stake in the ways in which the design of new transportation facilities and reconstruction of existing transportation facilities can affect the quality of their lives. The CSS process is being adopted by many states and is transforming the way transportation projects are designed.
So, what is it? First of all, we should clarify that the terms Context Sensitive Solution and Context Sensitive Design are used interchangeably. I prefer the word solution because it connotes a broader application. Federal Highway Administration defines it as a collaborative, interdisciplinary approach to transportation planning and design that involves all stakeholders to develop a facility that fits its physical setting and preserves scenic, aesthetic, historic, and environmental resources, while maintaining safety and mobility. It is an approach that considers the total context within which a transportation improvement project will exist.
For the project in Kingsport, we assembled a team that included all the major disciplines that would affect the project: engineering, traffic planning, community impact and public relations, and environmental planning and permitting. That large team served as advisors to the core management team and the local stakeholder group. Having technical specialists available throughout the project helped us answer questions, provide advice, and give explanations to stakeholders and the public. This varied technical input on the front end of the project positively influenced our decision making because the team was better informed. Let me give you an example. . . . .
The Barger House was identified by the TDOT Historian assigned to the project team as a National Register Eligible Property. Identification of the property in the planning stages helped because it allowed us to set the alignment of the widening in our concept plans in such a way as to stay off the boundary of the Barger House property. If this identification had not been made early on, it could have cost the project time and money associated with a later-stage plan revision. It also helps us to be more consistent in what we show the public ---- we’ve saved them the surprise of a major alignment shift.
The Resource Team maintained a core group size of 18 members throughout the 21-month study process.
Public Involvement is another integral component of the Key Principle of Stakeholder Input. For the SR 126 project, we conducted three series of public involvement sessions. With each series, we met at two different times in two different locations. Days of the week for public involvement and location of meetings was determined based upon community input that was gathers from a postcard survey that was included in the first project newsletter. Attendance at all sessions was very good. At any given session, the attendance ranged from 100 to 300 people. Public Involvement Sessions provided a variety of formats for sharing information and gathering public input. These included formal presentations with question and answer sessions, informal viewing of maps and one-on-one discussion with project team members, written surveys, post-it notes that could be stuck on map displays with questions or comments, a court recorder for taking private verbal comments. The variety allowed people of all personalities to have a means that they could feel comfortable with to give their opinions.
Public Involvement is another integral component of the Key Principle of Stakeholder Input. For the SR 126 project, we conducted three series of public involvement sessions. With each series, we met at two different times in two different locations. Days of the week for public involvement and location of meetings was determined based upon community input that was gathers from a postcard survey that was included in the first project newsletter. Attendance at all sessions was very good. At any given session, the attendance ranged from 100 to 300 people. Public Involvement Sessions provided a variety of formats for sharing information and gathering public input. These included formal presentations with question and answer sessions, informal viewing of maps and one-on-one discussion with project team members, written surveys, post-it notes that could be stuck on map displays with questions or comments, a court recorder for taking private verbal comments. The variety allowed people of all personalities to have a means that they could feel comfortable with to give their opinions.
Because of the quality and quantity of public comment on the project, we were able to discern enough valuable input to shape the project to be more reflective of community concerns. What we discovered was that the community felt the primary need for improving SR 126 was safety, not capacity. Capacity was a concern for many, but not the primary concern. The majority of citizens indicated they were willing to sacrifice the performance of traffic flow in order to protect the area’s scenic qualities and the sense of community that they shared with their neighbors. And as with any situation when you ask 300 people what they want, there was some disagreement. Citizens were divided in their opinions about the acceptability of widening to a four-lane roadway.
The SR 126 Resource Team’s final recommendation included a list of seven Points of Interest to the Community that were considered scenic, historic, or community treasures. The team recommended that the final project design minimize impacts to these sites. The team recommendation also listed eleven enhancement features that were identified as desirable components of the final design. These included items such as: Use of natural elements for retaining and buffer walls Landscaping with native plant species Decorative guardrail where appropriate Use of decorative lighting with sensitivity to residential areas.
CSS solves the right problem by broadening the definition of "the problem" that a project should solve, and by reaching consensus with all stakeholders before the design process begins. CSS conserves environmental and community resources. CSS facilitates and streamlines the process of NEPA compliance. CSS saves time. It shortens the project development process by gaining consensus early, and thereby minimizing litigation and redesign, and expediting permit approvals. CSS saves money. By shortening the project development process and eliminating obstacles, money as well as time is saved. CSS builds support from the public and from the regulators. By partnering and planning a project with the transportation agency, these parties bring full cooperation, and often additional resources as well. CSS helps prioritize and allocate scarce transportation funds in a cost-effective way, at a time when needs far exceed resources. Group decisions are generally better than individual decisions. Research supports the conclusion that decisions are more accepted and mutually satisfactory when made by all who must live with them. CSS is the right thing to do. It serves the public interest, helps build communities and leaves a better place behind.
CSS solves the right problem by broadening the definition of "the problem" that a project should solve, and by reaching consensus with all stakeholders before the design process begins. CSS conserves environmental and community resources. CSS facilitates and streamlines the process of NEPA compliance. CSS saves time. It shortens the project development process by gaining consensus early, and thereby minimizing litigation and redesign, and expediting permit approvals. CSS saves money. By shortening the project development process and eliminating obstacles, money as well as time is saved. CSS builds support from the public and from the regulators. By partnering and planning a project with the transportation agency, these parties bring full cooperation, and often additional resources as well. CSS helps prioritize and allocate scarce transportation funds in a cost-effective way, at a time when needs far exceed resources. Group decisions are generally better than individual decisions. Research supports the conclusion that decisions are more accepted and mutually satisfactory when made by all who must live with them. CSS is the right thing to do. It serves the public interest, helps build communities and leaves a better place behind.