Salvatore Vitale
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Personal Information
Entreprise/Lieu de travail
Rome Area, Italy Italy
Profession
Senior Manager - Accenture Strategy, Advanced Customer Strategy
Secteur d’activité
Apparel / Fashion
Site Web
http://www.accenture.com
À propos
Senior Manager within Accenture Strategy Consulting practice, focusing on Sales and Customer Service topics (>12 years experience) Strong strategy and process skills in the CRM domain, accrued working on national and international projects, involving multi-channel customer strategy development, Customer Service & Sales trasformation, processes reengineering and cost optimization Collaboration with Top Management in different Business Units (Sales, Customer Operations, Marketing, Procurement, Service Creation and Technology) both on B2C and B2B markets Main supported customers: Telco (Telecom Italia, TIM, Fastweb, HanseNet, Vodafone Hu), Product & Travel (Logista SpA, Nuovo Trasporto...
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Personal Information
Entreprise/Lieu de travail
Rome Area, Italy Italy
Profession
Senior Manager - Accenture Strategy, Advanced Customer Strategy
Secteur d’activité
Apparel / Fashion
Site Web
http://www.accenture.com
À propos
Senior Manager within Accenture Strategy Consulting practice, focusing on Sales and Customer Service topics (>12 years experience) Strong strategy and process skills in the CRM domain, accrued working on national and international projects, involving multi-channel customer strategy development, Customer Service & Sales trasformation, processes reengineering and cost optimization Collaboration with Top Management in different Business Units (Sales, Customer Operations, Marketing, Procurement, Service Creation and Technology) both on B2C and B2B markets Main supported customers: Telco (Telecom Italia, TIM, Fastweb, HanseNet, Vodafone Hu), Product & Travel (Logista SpA, Nuovo Trasporto...
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