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Similaire à RELATIENT - brief overview - 2016
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RELATIENT - brief overview - 2016
- 1. Patient Relationship Management Platform www.relatient.net (866) 473-8160
- 2. Have you met RELATIENT ? Nashville, TN based, privately held company Nationwide Patient Engagement and healthcare messaging from a secure cloud environment Consolidates all Primary Categories of patient outreach Serving over 10,000 Healthcare Providers, nationwide
- 3. That’s right... It is COMPLETELY UNLIMITED Text Email Voice
- 4. Appointment Reminders Population Health Outreach Patient Relationship Management Patient Balance Messaging Demand Messaging What’s on the list ? Patient Check In Patient Satisfaction Surveys
- 5. Are you TCPA compliant ? No more than 1 message per day, per patient (no more than 3 messages per week)
- 6. Appointment Reminders Leverage our unlimited messaging model to minimize forgetfulness Deploy a best practices multi-modality messaging strategy to reduce lost revenue Receive automated daily status reports Enjoy full activity history search, by recipient Includes No-show and Recall messaging
- 7. 60% YOUR PATIENT of patients prefer text reminders 89% 25% ‘Morning-of-appt.’ text reminders Can reduce no-shows Over of No-shows are caused by forgetfulness 60%
- 10. Enable payment policy changes Manage Payment Plans effortlessly Collect more revenue faster Patient Balance Messaging Reduce or eliminate statement costs Offer modern “Opportunities to Pay”
- 11. Office Web Messaging The 3 inter-connected parts of
- 13. Efficiently target Gaps-in-Care Design your own campaign, or use our best practice templates Save staff time with full data integration . Enjoy full report-ability for any purpose (MU, PCMH, ACO, PQRS) Increase compliance, and do it consistently . Patient Balance Messaging $ Population Health Outreach
- 14. Patient Check-In
- 15. Collect registration Information or validate current file Custom Check-In Messaging (text leading) Co-Pay and Patient Balance integration with MDpay Custom survey and questionnaire options Automate all document signing in a paperless environment Patient Check-In
- 17. Design a Custom Survey or issue the CG-CAHPS format . Filter recipients by virtually any parameter Patient Satisfaction Surveys Be informed of what patients think about their visit We compile and trend the results for you automatically . Automatically invite patients after completed visits
- 18. Demand Messaging
- 19. Message your own staff, or your marketing groups with Demand Groups. No cost per message! . Filter by Date, Time Frame, Location, Provider, and Appt Type Use for inclement weather, staff delays, schedule changes, 100’s of uses! . Instantly text, email, and voice call any group Demand Messaging
- 20. Streamline the Patient Balance process and reduce days in A/R Target Gaps-in-Care initiatives and health maintenance protocols Reduce No-show rates to their lowest possible levels Completely Automate Patient Check-In with direct database integration Connect with patients in real-time with instant Demand Messaging Survey your patients for satisfaction, automatically For Healthcare Providers: ?
- 21. Patient Relationship Management Platform sales@relatient.net (866) 473-8160
Notes de l'éditeur
- Today, reminding patients of their appointments is not as simple as a “house call” to a primary number. Sending email, voice, and text message reminders with the right timing, frequency, media, and message can dramatically improve your organizational efficiency. No-show and Recall list outreach can also be opportunities for added revenue, if targeted properly. Applying the Relatient™ best-practice solutions along with your unique message, gets real results, fast!
- MDPay® patient balance messaging focuses on the difficult-to-collect patient balance by deploying timely, automated opportunities for the financially responsible to settle their balance in several different ways. Taking away the extra cost and burden of manual follow-up, the messages arrive automatically on the patient’s mobile device and/or computer screen. Sending no-cost e-statements while giving your account holders the opportunity to settle balances immediately will give your organization new financial advantages.
- MDPay® patient balance messaging focuses on the difficult-to-collect patient balance by deploying timely, automated opportunities for the financially responsible to settle their balance in several different ways. Taking away the extra cost and burden of manual follow-up, the messages arrive automatically on the patient’s mobile device and/or computer screen. Sending no-cost e-statements while giving your account holders the opportunity to settle balances immediately will give your organization new financial advantages.
- Are you concerned about gaps-in-care? Are you receiving Gaps-In-Care reports from your carriers? What if we could take the burden out of Accountable Care and Population Health outreach? Leave the non-compliant patient outreach messaging to Relatient™ Custom, provider-specific rules trigger communication campaigns to your patients, so that you have the support you need to promote healthy, compliant patient behavior. Use the power of text messaging, email, phone, and mobile app deliveries to drive patients back to you, the Care Provider!
- Efficiency during the check in and registration process is an important part of lowering costs. Knowing who has arrived for their visit, offering modern ways to check in, and gathering up-to-date information on each Patient are critical benefits of a process solution. Payment of Patient responsible balances and co-pays increases cash-flow, and ensures that each patient creates a payment-method-on-file relationship with your health organization.
- Surveying patients is not only good for your practice, but is becoming mandatory in order to participate under certain health plans. Completely automate your survey process with Relatient™. From design to distribution to aggregation and reporting, Relatient™ can provide your organization with a better view into your patient’s experience with staff, procedures, facilities, and care. No organization can afford to disappoint its customers, and healthcare is not immune.
- Surveying patients is not only good for your practice, but is becoming mandatory in order to participate under certain health plans. Completely automate your survey process with Relatient™. From design to distribution to aggregation and reporting, Relatient™ can provide your organization with a better view into your patient’s experience with staff, procedures, facilities, and care. No organization can afford to disappoint its customers, and healthcare is not immune.