1.
How consumer use technology and its impact on our lives
The
Evolution
Of
Internet

2.
Introduction
The Internet has completely transformed the computing and communications industries. The telegraph, the telephone,
the radio, and the computer were all invented at the same time, paving the way for this unparalleled integration of skills. The
Internet is a global broadcasting capability, an information distribution tool, and even a medium enabling collaboration and
interaction between persons and their computers, regardless of physical location. The Internet is one of the most effective
instances of the benefits of long-term investment and commitment to information infrastructure research and development.

3.
Access to Internet
People utilize the internet for a variety of purposes, including video conferencing, email, social networking, instant messaging,
and work. For many, it's been the only way to communicate with others, the only way to earn money, and the only way to safely
and securely obtain the numerous products we require to thrive. All of this has resulted in some significant changes in how we
use the internet in the years leading up to 2020. The COVID-19 epidemic only accelerated an already-existing tendency.

4.
Digital devices used by audiences
The mobile phone is the technological item that 73 % of the 37,000 respondents say they use the most, according to the study.
The desktop PC is the second-most-used gadget, according to 58%, while printers are the third-most-used item, according to
56%. Smartphones and unlimited data plans are most common among consumers, offering the tools needed to dominate in
mobile Internet adoption.

5.
How customers search for information
Search engines are typically used for one of three purposes: research, shopping, or amusement. Search engines are used for more
than just research and shopping. The Internet is a wide, addicting, and dependable resource and there are users who use search
engines as a source of entertainment. They look up videos, movie trailers, games, and social networking sites, among other
things.

6.
What consumers buy online
Clothing 59% Books, movies,
music & games
(excluding
downloads) 47%
Shoes 49% Consumer electronics(e.g T,
smartphones)
38%
A study in September 2020 found that the most popular things people bought online in the US.
Statistics data provided by Bigcommerce 2020

7.
Online video consumption
Video traffic makes up 68 percent of all internet traffic. In 2006, the figure was 9%, and in 2008, it was 15%.
In 2020, 1 out of every 2 individuals on the planet owned a smartphone.
YouTube and Facebook videos are seen by 50% of the population. Males aged 18 to 24 make up the largest demographic on
YouTube, accounting for 35% of all channels.
2 out of every 3 people use videos to learn a new interest or skill. Instead of texting, one out of every 6 persons looks for a
video on their phone.

8.
Consumer trends
• We can use technology to work, shop, communicate, and access critical services.
• Many firms and commercial groups have had a work-from-home culture since the global breakout of the COVID-19
pandemic. Distance learning among students and teachers has increased thanks to technological advancements. Many
institutions began delivering online classes through Google or Zoom-based platforms.
• Telehealth is a technology-enabled method of providing important primary care to patients. The doctors can diagnose
patients based on the information they provide in the chat box or by video conferencing using their smartphone, PC, or
laptop, and provide real-time advice on what should be done or avoided.

9.
Summary
• Technology has an impact on every part of our life, including our internet access, the number of devices we use, the search
engines we use, what we can buy online, and how much information we consume across all of these channels.
• Technology has enriched our lives by allowing us to connect and communicate with people from all over the world;
businesses use technology to improve their operations, saving time and money; students can study wherever and whenever
they want thanks to the power of technology; the process continues on and on.
• From the preceding discussion, it is obvious that technical innovation during the COVID-19 era has had a considerable
impact on individuals' actions and states in a few countries.

10.
Sources
• https://www.internetsociety.org
• https://sciencenode.org
• https://www.statista.com
• https://www.broadbandsearch.net
• www.marketingdive.com
• https://www.bigcommerce.com
• https://www.reelnreel.com
• https://journals.sagepub.com
• https://newsroom.accenture.com