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University of Bremen
University of the Arts Bremen




A combined proposal of the master projects Data
Visualization and Student Mobility (DaVisMo) and
   Embodied Conversational Agents (Confetti)

                                       November 2009
DaVisMo & Confetti
A combined proposal of the master projects Data
Visualization and Student Mobility (DaVisMo) and
   Embodied Conversational Agents (Confetti)
DaVisMo & Confetti
       Concept
         (video)
Methodology
Learning by doing

Problem identification
->
Resolve
->
Evaluate
->
try again
Database and
  Data API
Database
Different data sources:      Data Sources

    • Int’l Offices                         Database Schema

    • Web

Design the data schema
based on the data found

Transform all the data
from the data sources into
a single format (CSV)
Data API
                    Database Schema
Easy access to                        Data API

database for data
visualization


Mapping database
schema to Java
objects
Data Mining

Data API includes Data Mining methods

Data Mining: extracting patterns from data

Using Weka-API for Data Mining
Data Mining
       Using Data Mining algorithm „Association“




Screen shot: http://www.amazon.com/
Data Mining




Destination country =LIECHTENSTEIN 133 ==> Home country =GERMANY 32 acc:(0.23805)
Destination country =LUXEMBOURG 127 ==> Home country indicator=GERMANY 22 acc:(0.16204)
Destination country=LIECHTENSTEIN 133 ==> Home country indicator=HUNGARY 15 acc:(0.11425)
Future goals

• API already finished
• Finish Data Mining methods of Data API
• Add additional socioeconomic data to the
  database
• Find more interesting patterns
DaVisMo & Confetti
Data Visualization
DaVisMo & Confetti
User Requirement
    Research
the Concept


The requirements governing the project’s
deliverable or product as expressed by the users.

Address what users need to do their jobs.


                                   (Steve; Bryan, 2000)
the Research

Main target users:
 International Students & International Offices

What we are looking for:
  – Their needs
  – Their interaction with websites on education
the Research
Method


 Qualitative Research (triangulation methodology)
    1. Interviews
    2. Online Research           Case studies
1. Interviews

• Interview with International & Administration
  Officers
  – HfK International Office
  – HfK Administration Office
  – Uni Erasmus Incoming Students’ Office


• Interview with international students
  – 11 students form 6 continents
1. Interviews

the Questions:
  – How they get the information
  – Opinions on existing Websites
  – Impressions and expectations on Data
    Visualization
1. Interviews




      Opinions on Existing Websites
1. Interviews
        OPINIONS on Existing Websites
        Positive              Negative
1. Interviews
             OPINIONS on Existing Websites
            Positive               Negative


 - Easy to navigate

 - Well structure, good colors

 - Complete contact address and
 links

 - Provide search function

 - Provide complete information
1. Interviews
             OPINIONS on Existing Websites
            Positive                         Negative


 - Easy to navigate               - Hard to find information

 - Well structure, good colors    - Bad structure

 - Complete contact address and   - Distracting colors
 links
                                  - Some information only in
 - Provide search function        native language

 - Provide complete information
1. Interviews
                                    EXPECTATIONS
                                  on Data Visualization
    Int’l Offices                                           Int’l Students
- Contain all the information,
- Detailed information should
be clear,                                                 - Colorful
- Need to be compare with                                 - Moving/blinking objects
something,                                                - Interactive
- Little kilobyte is requested,                           - Background article about
- Too technical, too                      Easy to         the graphic
complicated, distracting                understand        - Not too crowded
should be avoid,
                                                          - Easy to understand
- Long text is not good,
                                                          - Links to other Websites
- Simple structure,
- Easy to understand
2. Online Research

Content Analysis:
  – Social Networks
  – TOP 25* European International Offices’ Websites


  * According to the visibility on the internet ranking (www.webometrics.info/index.html)
2. Online Research

  – Social Networks
Students’ Pattern:

          Help to Country Decision                           1. No idea: no clue, just
          About the country                                  want to study abroad

                                  Course suggestion
                                  What to study
                                  Faculties & Institutes
COUNTRY                           Course catalogue
-Cultural aspects                 Degree programs
About the country
Information about everyday life
                                         Share experiences
                                         Contact Student
                                         Exchanges
 City suggestion
                                         Discussion Forum
                                         Testimonials


                       FIRST APPROACH
                       Prospective students
                       Future students
Students’ Pattern:
                                 COUNTRY
                                 -Cultural aspects
                     -Tuition feeAbout the country
                                 Information about everyday life

                     -Recommendation letter
                                                                                                           1. No idea: no clue, just
                                                              Help to Country Decision
                                                              About the country                            want to study abroad
                     -Professor’s guidance
                                                                           Course suggestion
                                                           CareersWhat to study
                                                                   advise
                                                                  Faculties & Institutes

-Life quality
                                                                  Course catalogue
                                                           Work environment
                                                                  Degree programs
                                                                                                           2. Some idea: knew - at
-Language difficulties                                                                                     least one criteria - country,
-Job                                                                           Share experiences
                                                                                                           university, course or are
Requirements to get a job
                                                                               Contact Student Exchanges
                                                                               Discussion Forum
                                                                                                           following the application
                                                                               Testimonials
                                                                                                           process
                                                             Why this university?
   City suggestion
                                                             Faculties & Institutes
                Curriculum structure



        -Living expenses            -Visa
        Budgets and costs of living -Health insurance students
                                                  FIRST APPROACH
                                                  Prospective
        Meals and shopping          Medical facilities
                                                  Future students
Students’ Pattern:
                                                                                COUNTRY
                                                                                -Cultural aspects
                                                                                About the country


                               -Romance and relationshipHelp to Country Decision
                                                                                Information about everyday life
                                                                                                                                           1. No idea: no clue, just
                               Date                                                   About the country                                    want to study abroad
                                                Study fields suggestions
     COUNTRY
     -Life quality
                               Friends Curriculum structure                                        Course suggestion
                                                                                                   What to study
                                                                                                   Faculties & Institutes
     -Language difficulties
     -Job opportunities
                               Socialprograms
                                  Study behavior                                                   Course catalogue                        2. Some idea: knew - at
     Requirements to get a job
                                  Choosing a program
                               -Travel partners FINANCIAL                            -TV Degree programs
                                  All courses
                                  Undergraduate
                                                                                                                                           least one criteria - country,
                                  Bachelor program           -Living expenses        -Bank account
                                  Postgraduate               Budgets and costs of living
                                                             Meals and shopping -Delivery services     Share experiences
                                                                                                                                           university, course or are
                                  Master program
                                  PhD opportunities                                                    Contact Student Exchanges           following the application
-Driving license                  Long courses
                                                                                     -Internet         Discussion Forum
                                  Medium courses
                                                                       University suggestions
                                                                                                       Testimonials
                                                                                                                                           process
-Documents official translation   Short courses
                                  Summer courses                                     -Telephone
                                                                       Why this university?
                                                                       Faculties & Institutes
                                              Online & distance courses
                                                                                                             BUREAUCRACY
               City suggestion
                                                                                                             -Visa
                                                                                                             -Health insurance
                                                                                                                                           3. Clear idea: finished the
                                                                                                             Medical facilities
                                           SOCIAL LIFE                                                                                     application, approved, just
                       -Weather            Leisure time
                                           Cultural tips
                                                                          Public services
                                                                          UNIVERSITY
                                                                          -University quality                                              landed abroad
                                                                          Education quality                            Job opportunities
                       -Cooking tips       Events
                                           Art, culture                   -admission requirements
                                                                          -Application procedure
                                                                                                                       Careers advise
                                                                                                                       Work environment
                                           Libraries & Museums
                                                                          -Deadline
                                                                          -Duration & academic calendar
                                                                          -Recognized degree
                  UNIVERSITY                                              Recognition of qualifications
                                                                                                             FIRST APPROACH
                  -Tuition fee                                            -Scholarships
                                                                                                             Prospective students
                  -Recommendation letter                                  -English certification
                                                                                                             Future students
                  -Professor’s guidance
                                 Tandem partner                             -Host family
                                                                          Studies in English
                                                                          Language of instruction
                                                                            -Flat mates
Students’ Needs:
                                                                                   COUNTRY
                                                                                   -Cultural aspects
                                -Romance and relationship                          About the country
                                Date                                               Information about everyday life
                                Friends
                                Social behavior                                                     Help to Country Decision
                                -Travel partners                                                    About the country


                                                            Curriculum structure                                 Course suggestion
                                                                                                                 What to study
       -Life quality                                                                                             Faculties & Institutes
       -Language difficulties                                                                                    Course catalogue
       -Job                                                                                                      Degree programs
       Requirements to get a job
                                             Choosing a program
                                             All courses
                                                                            -Living expenses
                                             Undergraduate
                                                                            Budgets and costs of living
                                             Bachelor program
                                                                            Meals and shopping                       Share experiences
                                             Postgraduate
                                                                                                                     Contact Student Exchanges
                                             Master program
-TV                                                                                                                  Discussion Forum
                                             PhD opportunities
-Bank account                                                                                                        Testimonials
                                             Long courses
-Delivery services
                                             Medium courses                          Why this university?
-Internet
                                             Short courses                           Faculties & Institutes
-Telephone
                                             Summer courses
                                             Online & distance courses
              City suggestion
                                                                                                                 -Visa
                                                                                                                 -Health insurance
-Driving license                                                                                                 Medical facilities
-Documents official translation
                                           Leisure time
                                           Cultural tips                    -University quality
                                           Events                           Education quality
                                                                            -admission requirements                        Careers advise
        -Weather                           Art, culture                                                                    Work environment
        -Cooking tips                      Libraries & Museums              -Application procedure
                                                                            -Deadline
                                                                            -Duration & academic calendar
                                                                            -Recognized degree
                                                                            Recognition of qualifications
                                                                                                                 FIRST APPROACH
                 -Tuition fee                                               -Scholarships
                                                                                                                 Prospective students
                 -Recommendation letter                                     -English certification
                                                                                                                 Future students
                 -Professor’s guidance                                      Studies in English
                                                                            Language of instruction

                                       -Host family
                                       -Flat mates
                                                                                            Tandem partner
                                                              Public services
2. Online Research

– TOP 25* European Int’l Offices’ Websites

  1 University of Cambridge - 2 University of Oxford - 3 Swiss Federal Institute of Technology
  ETH Zurich - 4 University College London - 5 University of Helsinki - 6 Norwegian University
  of Science & Technology - 7 University of Oslo - 8 Universität Wien - 9 Universidad
  Complutense de Madrid - 10 University of Edinburgh - 11 Università di Bologna - 12
  University of Southampton - 13 Utrecht University - 14 Uppsala University - 15 Université
  Catholique de Louvain - 16 Freie Universität Berlin - 17 Université de Geneve - 18 Linkoping
  University - 19 University of Groningen - 20 Charles University - 21 Universität Hamburg - 22
  Royal Institute of Technology - 23 Technische Universität Wien - 24 Lund University - 25
  University of Amsterdam



  * According to the visibility on the internet ranking (www.webometrics.info/index.html)
International Offices provide:
                                                                                         ARRIVING
                                                                                         Before arrival
                                                                                         Welcome service
                                                                                                               ADVICES
                                      COUNTRY                                            Upon arrival
                                                                                                               Orientation program
                                      -Cultural aspects                                  First steps
                                                                                                               Counseling
                                      About the country                                  First weeks
                                                                                                               Information & advice
                                      Information about everyday life                    First year

                                                       Help to Country Decision
                                                       About the country                              Main university regulation          About the Int’l Office
                                                                                                      The collegiate system               Address
                  Curriculum structure                              Course suggestion                                                     Contact us
                                                                    What to study                                                         FAQ
                                                                    Faculties & Institutes                                                Staff
                                                                    Course catalogue                                                      imprint
                                                                    Degree programs
                                                                                                               Erasmus incomings
   Choosing a program                                                                                          Erasmus outgoings
   All courses                                                                                                 Exchanges
                               -Living expenses
   Undergraduate                                                                                               Researcher exchange            International collaboration
                               Budgets and costs of living
   Bachelor program                                                                                            Researches and teachers        Visiting students
                               Meals and shopping                       Share experiences
   Postgraduate                                                                                                Free mover students            Our visits overseas
                                                                        Contact Student Exchanges
   Master program                                                                                              Training and internships       International mobility
                                                                        Discussion Forum                                                                                Social institutions
   PhD opportunities                                                                                                                          Partnerships
                                                                        Testimonials                                                                                    Student association
   Long courses                                                                                                                               Mobility fund
                                                                                                                                                                        Student union
   Medium courses                       Why this university?
   Short courses                        Faculties & Institutes
   Summer courses                                                                                                     Practical information
   Online & distance courses                                                                                          Guide orientation and A-Z
                                                                                                                      Online services & search
                                                                    -Visa
                                                                    -Health insurance                                                                        Studying with disability
                                                                    Medical facilities                                                                       Students with special needs

  Leisure time                                                                                                    Preparatory course
  Cultural tips                -University quality
                                                                                                                  Preparatory study                Glossary
  Events                       Education quality
                                                                              Careers advise                                                       Newsletter
  Art, culture                 -admission requirements
                                                                              Work environment                    Special events calendar            Information about swine flu
  Libraries & Museums          -Application procedure
                                                                                                                  Exams and lesson timetable       Links
                               -Deadline
                                                                                                                  Grading, credits and exams
                               -Duration & academic calendar
                                                                                                                  Teaching methods
                               -Recognized degree
                               Recognition of qualifications
                                                                    FIRST APPROACH
                               -Scholarships                                                                                                   Sports
                                                                    Prospective students
                               -English certification                                           Video visual tour                              Public transport
                                                                    Future students
                               Studies in English                                               Visiting the university
                               Language of instruction                                          publications
                                                                                                                          About the city
                                                                                                                          Welfare services
                                                                                                                          immigration
                                               Tandem partner
                                                                          Finance for international students
                                                                          Funding search
International Offices provide:
                                                                                         ARRIVING
                                                                                         Before arrival
                                                                                         Welcome service
                                                                                                               ADVICES
                                      COUNTRY                                            Upon arrival
                                                                                                               Orientation program
                                      -Cultural aspects                                  First steps
                                                                                                               Counseling
                                      About the country                                  First weeks
                                                                                                               Information & advice
                                      Information about everyday life                    First year

                                                       Help to Country Decision
                                                       About the country                              Main university regulation          About the Int’l Office
                                                                                                      The collegiate system               Address
                  Curriculum structure                              Course suggestion                                                     Contact us
                                                                    What to study                                                         FAQ
                                                                    Faculties & Institutes                                                Staff
                                                                    Course catalogue                                                      imprint
                                                                    Degree programs
                                                                                                               Erasmus incomings
   Choosing a program                                                                                          Erasmus outgoings
   All courses                                                                                                 Exchanges
                               -Living expenses
   Undergraduate                                                                                               Researcher exchange            International collaboration
                               Budgets and costs of living
   Bachelor program                                                                                            Researches and teachers        Visiting students
                               Meals and shopping                       Share experiences
   Postgraduate                                                                                                Free mover students            Our visits overseas
                                                                        Contact Student Exchanges
   Master program                                                                                              Training and internships       International mobility
                                                                        Discussion Forum                                                                                Social institutions
   PhD opportunities                                                                                                                          Partnerships
                                                                        Testimonials                                                                                    Student association
   Long courses                                                                                                                               Mobility fund
                                                                                                                                                                        Student union
   Medium courses                       Why this university?
   Short courses                        Faculties & Institutes
   Summer courses                                                                                                     Practical information
   Online & distance courses                                                                                          Guide orientation and A-Z
                                                                                                                      Online services & search
                                                                    -Visa
                                                                    -Health insurance                                                                        Studying with disability
                                                                    Medical facilities                                                                       Students with special needs

  Leisure time                                                                                                    Preparatory course
  Cultural tips                -University quality
                                                                                                                  Preparatory study                Glossary
  Events                       Education quality
                                                                              Careers advise                                                       Newsletter
  Art, culture                 -admission requirements
                                                                              Work environment                    Special events calendar            Information about swine flu
  Libraries & Museums          -Application procedure
                                                                                                                  Exams and lesson timetable       Links
                               -Deadline
                                                                                                                  Grading, credits and exams
                               -Duration & academic calendar
                                                                                                                  Teaching methods
                               -Recognized degree
                               Recognition of qualifications
                                                                    FIRST APPROACH
                               -Scholarships                                                                                                   Sports
                                                                    Prospective students
                               -English certification                                           Video visual tour                              Public transport
                                                                    Future students
                               Studies in English                                               Visiting the university
                               Language of instruction                                          publications
                                                                                                                          About the city
                                                                                                                          Welfare services
                                                                                                                          immigration
                                               Tandem partner
                                                                          Finance for international students
                                                                          Funding search
Where the requirements are fulfilled:
                                                                                                                                      ARRIVING
                                                                                                                                      Before arrival
                                                                                                                                      Welcome service
                                                                                                                                                            ADVICES
                                                                                   COUNTRY                                            Upon arrival
                                                                                                                                                            Orientation program
                                                                                   -Cultural aspects                                  First steps
                                                                                                                                                            Counseling
                                -Romance and relationship                          About the country                                  First weeks
                                                                                                                                                            Information & advice
                                Date                                               Information about everyday life                    First year
                                Friends
                                Social behavior                                                     Help to Country Decision
                                -Travel partners                                                    About the country                              Main university regulation          About the Int’l Office
                                                                                                                                                   The collegiate system               Address
                                                            Curriculum structure                                 Course suggestion                                                     Contact us
                                                                                                                 What to study                                                         FAQ
       -Life quality                                                                                             Faculties & Institutes                                                Staff
       -Language difficulties                                                                                    Course catalogue                                                      imprint
       -Job                                                                                                      Degree programs
       Requirements to get a job                                                                                                                            Erasmus incomings
                                             Choosing a program                                                                                             Erasmus outgoings
                                             All courses                                                                                                    Exchanges
                                                                            -Living expenses
                                             Undergraduate                                                                                                  Researcher exchange            International collaboration
                                                                            Budgets and costs of living
                                             Bachelor program                                                                                               Researches and teachers        Visiting students
                                                                            Meals and shopping                       Share experiences
                                             Postgraduate                                                                                                   Free mover students            Our visits overseas
                                                                                                                     Contact Student Exchanges
                                             Master program                                                                                                 Training and internships       International mobility
-TV                                                                                                                  Discussion Forum                                                                                Social institutions
                                             PhD opportunities                                                                                                                             Partnerships
-Bank account                                                                                                        Testimonials                                                                                    Student association
                                             Long courses                                                                                                                                  Mobility fund
-Delivery services                                                                                                                                                                                                   Student union
                                             Medium courses                          Why this university?
-Internet
                                             Short courses                           Faculties & Institutes
-Telephone                                                                                                                                                         Practical information
                                             Summer courses
                                             Online & distance courses                                                                                             Guide orientation and A-Z
              City suggestion                                                                                                                                      Online services & search
                                                                                                                 -Visa
                                                                                                                 -Health insurance                                                                        Studying with disability
-Driving license                                                                                                 Medical facilities                                                                       Students with special needs
-Documents official translation
                                           Leisure time                                                                                                        Preparatory course
                                           Cultural tips                    -University quality
                                                                                                                                                               Preparatory study                Glossary
                                           Events                           Education quality
                                                                                                                           Careers advise                                                       Newsletter
        -Weather                           Art, culture                     -admission requirements
                                                                                                                           Work environment                    Special events calendar            Information about swine flu
        -Cooking tips                      Libraries & Museums              -Application procedure
                                                                                                                                                               Exams and lesson timetable       Links
                                                                            -Deadline
                                                                                                                                                               Grading, credits and exams
                                                                            -Duration & academic calendar
                                                                                                                                                               Teaching methods
                                                                            -Recognized degree
                                                                            Recognition of qualifications
                                                                                                                 FIRST APPROACH
                 -Tuition fee                                               -Scholarships                                                                                                   Sports
                                                                                                                 Prospective students
                 -Recommendation letter                                     -English certification                                           Video visual tour                              Public transport
                                                                                                                 Future students
                 -Professor’s guidance                                      Studies in English                                               Visiting the university
                                                                            Language of instruction                                          publications
                                                                                                                                                                       About the city
                                       -Host family                                                                                                                    Welfare services
                                       -Flat mates                                                                                                                     immigration
                                                                                            Tandem partner
                                                                                                                       Finance for international students
                                                              Public services                                          Funding search
What some students take as priority:
                                                                                                                                       ARRIVING
                                                                                                                                       Before arrival
                                                                                                                                       Welcome service
                                                                                  COUNTRY                                                                    ADVICES
                                                                                                                                       Upon arrival
                                                                                                                                                             Orientation program
                                                                                  -Cultural aspects                                    First steps
                                                                                                                                       First weeks
                                                                                                                                                             Counseling
                              -Romance and relationship                           About the country                                                          Information & advice
                              Date                                                                                                     First year
                                                                                  Information about everyday life
                              Friends                                                                Help to Country Decision                       ADMINISTRATIVE                      INTERNATIONAL OFFICE
                              Social behavior                                                        About the country                              Main university regulation          About the Int’l Office
                              -Travel partners             Study fields suggestions                                                                 The collegiate system               Address
        COUNTRY                                            Curriculum structure                                   Course suggestion                                                     Contact us
        -Life quality                                                                                             What to study                                                         FAQ
        -Language difficulties                                                                                    Faculties & Institutes                                                Staff
        -Job opportunities                                                                                        Course catalogue                                                      imprint
                                                                                 FINANCIAL                                                                   STUDENT MOBILITY
        Requirements to get a job                                                                                 Degree programs
        Citizen registration
                                            Choosing a program
                                                                                 -Living expenses                                                            Erasmus incomings
                                                                                                                                                             Erasmus outgoings
                                            All courses
                                            Undergraduate
                                                                                 Budgets and costs of                                                        Exchanges
                                                                                                                                                             Researcher exchange
                                                                                                                                                                                           INTERNATIONAL RELATIONS
                                                                                                                                                                                           International collaboration

 SERVICES
                                            Bachelor program
                                            Postgraduate
                                                                                 living           Share experiences
                                                                                                  Contact Student Exchanges
                                                                                                                                                             Researches and teachers
                                                                                                                                                             Free mover students
                                                                                                                                                                                           Visiting students
                                                                                                                                                                                           Our visits overseas
                                                                                                                                                                                                                     CONNECTION
 -TV
 -Bank account
                                            Master program
                                            PhD opportunities
                                                                                 Meals and shopping Forum
                                                                                                  Discussion
                                                                                                  Testimonials
                                                                                                                                                             Training and internships      International mobility
                                                                                                                                                                                           Partnerships
                                                                                                                                                                                                                     Social institutions
                                                                                                                                                                                                                     Student association
                                            Long courses                            University suggestions                                                                                 Mobility fund
 -Delivery services                                                                                                                                                                                                  Student union
 -Internet                                  Medium courses                          Why this university?
                                                                                                                                                                    START POINT
 -Telephone                                 Short courses                           Faculties & Institutes
                                                                                                                                                                    Practical information
                                            Summer courses                                                                                                          Guide orientation and A-Z
                                                                                                                  BUREAUCRACY
City suggestion                             Online & distance courses
                                                                                                                  -Visa
                                                                                                                                                                    Online services & search              STUDENTS
                                                                                                                                                                                                          Studying with disability
 BUREAUCRACY                                                                                                      -Health insurance
 -Driving license                                                                                                 Medical facilities                                                                      Students with special needs
                                           SOCIAL LIFE                     UNIVERSITY
 -Documents official translation
                                           Leisure time                    -University quality
                                                                                                                                                                EDUCATION
                                                                                                                                                                Preparatory course              EXTRA
         GENERAL
         -Weather
                                           Cultural tips                   Education quality                                Job opportunities
                                                                                                                            Careers advise
                                                                                                                                                                Preparatory study               Glossary
                                                                                                                                                                                                Newsletter
                                           Events                          -admission requirements                          Work environment                    Special events calendar           Information about swine flu
         -Cooking tips
                                           Art, culture                    -Application procedure                                                               Exams and lesson timetable      Links
         -Special market
                                           Libraries & Museums             -Deadline                                                                            Grading, credits and exams
        Transportation &                                                   -Duration & academic calendar
                                                                           -Recognized degree
                                                                                                                                                                Teaching methods
             UNIVERSITY
        Connection
             -Tuition fee
                                                                           Recognition of qualifications          FIRST APPROACH
                                                                                                                  Prospective students
                                                                                                                                              UNIVERSITY
                                                                                                                                                                                             FACILITIES
                                                                                                                                                                                             Sports
                  -Recommendation letter
                  -Professor’s guidance
                                                                           -   Scholarships                       Future students
                                                                                                                                              Video visual tour
                                                                                                                                              Visiting the university
                                                                                                                                                                                             Public transport
                                                                           -English certification
                                                                                                                                              publications
                                                                           Studies in English                                                                           COUNTRY/CITY
                                      ACCOMODATION                         Language of instruction                                                                      About the city
                                      -Host family                                                                                                                      Welfare services
                                      -Flat mates                                                                                                                       immigration
                                                                                           Language
                                                             GENERAL                                                    FINANCES
                                                                                           Tandem partner
                                                             Public services                                            Finance for international students
                                                             Taxes                                                      Funding search
What some students said they can’t find:
                                                                                                                                            ARRIVING
                                                                                                                                            Before arrival
                                                                                                                                            Welcome service
                                                                                                                                                                  ADVICES
                                                                                        COUNTRY                                             Upon arrival
                                                                                                                                                                  Orientation program
                                     SOCIAL LIFE                                        -Cultural aspects                                   First steps
                                                                                                                                                                  Counseling
                                     -Romance and relationship                          About the country                                   First weeks
                                                                                                                                                                  Information & advice
                                     Date                                               Information about everyday life                     First year
                                     Friends
                                     Social behavior                                                      Help to Country Decision                       ADMINISTRATIVE
                                     -Travel partners                                                     About the country                              Main university regulation
            COUNTRY                                                                                                                                      The collegiate system
                                                                 Study fields suggestions
            -Life quality                                                                                              Course suggestion
                                                                 Curriculum structure
            -Language difficulties                                                                                     What to study
            -Job                                                                                                       Faculties & Institutes
                                                                                                                       Course catalogue
                                                                                                                                                                                 About the Int’l Office
                                                                                                                                                                                 Address
                                                                                                                                                                  STUDENT MOBILITY us
            Requirements to get a job
                                 Study programs
                                                                                                                       Degree programs                                           Contact
                                                                                                                                                                  Erasmus incomings
                                                                                                                                                                                 FAQ
                                 Choosing a program                                                                                                               Erasmus outgoings
            - Citizen registrationcourses
                                 All
                                                                                 FINANCIAL
                                                                                 -Living expenses                                                                 Exchanges
                                                                                                                                                                                 Staff
                                                                                                                                                                                 imprint         INTERNATIONAL RELATIONS
                                                  Undergraduate                                                                                                   Researcher exchange            International collaboration
                                                                                 Budgets and costs of living
                                                  Bachelor program                                                         Share experiences                      Researches and teachers        Visiting students
                                                                                 Meals and shopping
                                                  Postgraduate                                                             Contact Student Exchanges              Free mover students            Our visits overseas
     SERVICES                                                                                                                                                                                                              CONNECTION
                                                  Master program
     -TV
BUREAUCRACY
     -Bank account
                                                  PhD opportunities                                                        Discussion Forum                       Training and internships       International mobility
                                                                                                                                                                                                 Partnerships
                                                                                                                                                                                                                           Social institutions
                                                                                                                                                                                                                           Student association
-Driving license                                  Long courses                              University suggestions         Testimonials                                                          Mobility fund
     -Delivery services                                                                                                                                                                                                    Student union
                                                  Medium courses                            Why this university?
-Documents official
     -Internet
     -Telephone
                                                  Short courses                             Faculties & Institutes
                                                                                                                                                                         START POINT
                                                                                                                                                                         Practical information
                                                  Summer courses
translation suggestion
          City
                                                  Online & distance courses                                            BUREAUCRACY                                       Guide orientation and A-Z
                                                                                                                                                                         Online services & search              STUDENTS
                                                                                                                       -Visa                                                                                   Studying with disability
                                                                                                                       -Health insurance                                                                       Students with special needs
             GENERAL                                                                                                   Medical facilities
             -Weather                           SOCIAL LIFE                     UNIVERSITY                                                                           EDUCATION
             -Cooking tips                      Leisure time                    -University quality                                                                  Preparatory course              EXTRA
                                                Cultural tips                   Education quality                                                                    Preparatory study               Glossary
             -Special market                    Events                          -admission requirements
                                                                                                                                 Job opportunities
                                                                                                                                 Careers advise                                                      Newsletter
                                                Art, culture                    -Application procedure                                                               Special events calendar           Information about swine flu
             -Transportation &                  Libraries & Museums             -Deadline
                                                                                                                                 Work environment
                                                                                                                                                                     Exams and lesson timetable      Links
                                                                                                                                                                     Grading, credits and exams
             connection                                                         -Duration & academic calendar                                                        Teaching methods
                                                                                -Recognized degree
                                                                                Recognition of qualifications          FIRST APPROACH                                                             FACILITIES
                                                                                                                                                   UNIVERSITY                                     Sports
                                                                                -Scholarships                          Prospective students
                               UNIVERSITY                                                                                                          Video visual tour                              Public transport
                                                                                -English certification                 Future students
                                                                                                                                                   Visiting the university
                               -Tuition fee                                     Studies in English
                                                                                Language of instruction
                                                                                                                                                   publications
                                                                                                                                                                             COUNTRY/CITY
                               -Recommendation letter
                                                                                                                                                                             About the city
                               -Professor’s guidance
                                                ACCOMODATION                                                                                                                 Welfare services
                                                -Host family                                       Language                                                                  immigration
                                                             GENERAL                                                         FINANCES
                                                -Flat mates                                        Tandem partner
                                                             Public services                                                 Finance for international students
                                                                                                                             Funding search
Students keep asking questions to Int’l Office,
which answers are available in Websites.
Students keep asking questions to Int’l Office,
which answers are available in Websites. Why?
Students keep asking questions to Int’l Office,
which answers are available in Websites. Why?

• They look for specific or personal answers
Students keep asking questions to Int’l Office,
which answers are available in Websites. Why?

• They look for specific or personal answers

• The information is not   clear enough or does not meet the needs
Students keep asking questions to Int’l Office,
which answers are available in Websites. Why?

• They look for specific or personal answers

• The information is not     clear enough or does not meet the needs
•   Not all information is available in English or it uses some native
    language terms
Students keep asking questions to Int’l Office,
which answers are available in Websites. Why?

• They look for specific or personal answers

• The information is not     clear enough or does not meet the needs
•   Not all information is available in English or it uses some native
    language terms
•   It is faster to ask directly

•   They prefer the human interface
Considering All…


What can we offer to the target users?
Considering All…


What can we offer to the target users?

• All information in the same place
Considering All…


What can we offer to the target users?

• All information in the same place
• Deep, trustful and unique information
Considering All…


What can we offer to the target users?

• All information in the same place
• Deep, trustful and unique information
• International language (English)
References for User Requirements
Universities web sites:                                                                     Social Networks:
www.admin.cam.ac.uk/offices/international/                                                  Facebook – www.facebook.com
www.ox.ac.uk/admissions/international_students/index.html                                   My Space – www.myspace.com
www.ethz.ch/prospectives/index_EN                                                           Orkut – www.orkut.com
www.ucl.ac.uk/prospective-students/international-students/
                                                                                            Linkedin – www.linkedin.com
www.helsinki.fi/international/
                                                                                            Just Landed - www.justlanded.com
www.ntnu.no/studies
www.uio.no/english/student_life/
www.ucm.es/centros/webs/en/index.php?tp=International%20Context&a=dir4&d=17747.p            Theoretical reference:
        hp
www.ed.ac.uk/studying/international                                                         “An Introduction to Content Analysis,”
www.eng.unibo.it/PortaleEn/Students/International+Students/default.htm                             http://writing.colostate.edu/guides/research/content/pop2a.
www.soton.ac.uk/international/index.shtml                                                          cfm. [last access 21/07/2009]
www.uu.nl/EN/INFORMATIONFOR/INTERNATIONALSTUDENTS/Pages/default.aspx                        Clarke, Steve; Lehaneyo, Bryan (2000). Human centered methods in
www.uu.se/en/node223
                                                                                                   information systems: current research and practice. Eds: Idea
www.uclouvain.be/en-etudiant-international.html
                                                                                                   Group.
www.fu-berlin.de/en/studienbewerber/kompass/index.html
www.unige.ch/international/coopuniv_en.html                                                 “Content Analysis,”
www.liu.se/en/education/?l=en                                                                      http://www.ischool.utexas.edu/~palmquis/courses/content.ht
www.rug.nl/prospectiveStudents/index                                                               ml. [last access 23/07/2009]
www.cuni.cz/UKENG-49.html                                                                   “Main Articles: 'Involving Users in the Development of a Web
www.uni-hamburg.de/Internationales/index_e.html                                                    Accessibility Tool', Ariadne Issue 44,”
www.kth.se/studies?l=en_UK                                                                         http://www.ariadne.ac.uk/issue44/craven/.[last access
www.tuwien.ac.at/teaching/EN/                                                                      22/07/2009]
www.lu.se/lund-university/international-relations
                                                                                            “Social Networking? For Business? «,”
www.studeren.uva.nl/studyinginenglish/english.cfm
                                                                                                   http://www.bradhanksseminars.com/blog/?p=11. [last access
Theoretical reference:
“An Introduction to Content Analysis,”                                                             22/07/2009]
        http://writing.colostate.edu/guides/research/content/pop2a.cfm. [last access
        21/07/2009]
Clarke, Steve; Lehaneyo, Bryan (2000). Human centered methods in information systems:
        current research and practice. Eds: Idea Group.
“Content Analysis,” http://www.ischool.utexas.edu/~palmquis/courses/content.html. *last
        access 23/07/2009]
“Main Articles: 'Involving Users in the Development of a Web Accessibility Tool', Ariadne
        Issue 44,” http://www.ariadne.ac.uk/issue44/craven/.*last access 22/07/2009+
“Social Networking? For Business? «,” http://www.bradhanksseminars.com/blog/?p=11.
        [last access 22/07/2009]
DaVisMo & Confetti
Integration
PART     I:     Student    Mobility
Information, CEI & Semantic search
Motivation Video
Student Mobility Information System

• Questions:
  – How could such a system work?
  – What should be part of it?
  – Would students really use it?
  – Doesn’t (google) search already solve this?
  – Why not just data visualization?
Manovich’s Dream
         • Critique of Manovichs argument to use data
           mining and visualization to do „media analysis”
           instead of the traditional “media criticism”:
                   – “*…+ the most significant critique of Manovich’s talk
                     came from an intelligent questioner at the end… a
                     young man in the front asked, ‘Is visualization even
                     necessary in an age when you have all the data… isn’t
                     the perfect map a 1 to 1 representation?’ ”
                         http://medialogy.net/2008/08/16/new-new-media-lev-manovich-data-visualization-and-borges-maps/

         • We don’t need a map to the library of babel, we
           need a way to navigate it! (cf. Borges)


http://thedoublethink.com/wp-content/uploads/2009/09/network.png
Sketches I – Tree Climber
Sketches I – Data Clover
Sketches I – Data Dive
Sketches I – All My Marbles
Sketches I – Data Zoom
Visual Language Dimensions
          • Space (2D, 2.5D, 3D)
                    –      Position
                    –      Size
                    –      Distances
                    –      Shape
          • Time, Color, Texture
            Connections, Movement
          • Sound
                    – Pitch
                    – Duration
                    – Rhythm
          • > Primitives, Dimensions & Relations
                  Kim Marriott and Bernd E. Meyer, Visual language theory (Springer, 1998).



http://www.focuseducational.com/images/user/fullsize/290.jpg
Embodied Interaction: Design Principles

1.   Computation is a medium (communication)
2.   Meaning arises on multiple levels (objects,
     signs, metaphors)
3.   Users, not designers, create and communicate meaning
4.   Users, not designers, manage coupling
     –   relating entities for the purpose of action
5. Embodied technologies participate in the world they represent
   – artifacts-in-use vs. separation of object and representation
6. Embodied interaction turns action into meaning
   – no meaning in the system itself, but in the way it is used
         Paul Dourish, Where the Action Is (MIT Press, 2004).




                                                                http://mitpress.mit.edu/images/products/books/0262041960-f30.jpg
Embodied Interaction + Data
         Visualization & Exploration
1. Data visualizations / exploration interfaces act as media
2. Meaning in such systems arises on multiple levels
   (objects, signs, metaphors)
3. Designers can not enforce a user’s context
4. The users and not the system designers decide how to
   interpret and use the system
5. The data has to be situated in a context, an embodied
   data exploration interface participates in the world it
   represents
6. Embodied data exploration turns actions into meaning

>   Context Enaction Interface
CEI Sketches
Keyword Combination
CEI Sketches
Information Presentation
Semantic Search
• Semantic web + search
   – augment and improve traditional search results
• Two very different kinds of searches:
   – Navigational search
   – Research search
       R. Guha, Rob McCool, and Eric Miller, “Semantic Search,” http://www2003.org/cdrom/papers/refereed/p779/ess.html.


• Employ domain knowledge modeled as
  ontologies to enhance information retrieval
  D. T. Tran et al., “Expressive resource descriptions for ontology-based information retrieval,” in Proceedings
  of the 1st International Conference on the Theory of Information Retrieval (ICTIR’07), 18th-20th October,
  2007, 55–68.

• Enable systems to construct a personal context
Demo Animation
Related Works
• Google Wonder Wheel
  http://www.google.com/search?q=car&hl=en&sa=G&tbo=1&tbs=ww:1


• Google Side Wiki
  http://www.google.com/sidewiki/intl/en/index.html


• Eyeplorer
  http://eyeplorer.com/show/


• Flokoon
  http://www.flokoon.com/#fotolia


• Raum der Daten und Fakten
  http://viola.informatik.uni-bremen.de/typo/index.php?id=10
Beginning Specification
1.    Control Panel
     1.       Logo/Name of the project, Help/Info area, Login/Greeting, Dropdown Area for Library/Pinboard (Optional), Dropdown
              Area for Friends Activity, “Friends“ button
2.    Canvas
     1.       Holds number search/browse-graphs, can hold multiples, Holds Disposal Area (6), that will be used to dipose, delete
              modes that are not needed, May hold suggestive nodes, May exceed screen range (movable/draggable) or multiple
              canvas,
3.    Library (Pinboard)
     1.       Store and retrieve graphs or nodes, Options to sort and organize stored graphs and nodes, Search area for stored items
4.    Search/Browse Graph (image bellow)
     1.       Root node + n generations of n children, Movable nodes connected by “wire“, Nodes can be pulled off by force or
              recombined by drag and drop, Pulled off nodes spawn new systems, Recombination means the node that is dragged into
              the other becomes a child of the other containing its own keywords + its new parent keywords, Any node of a graph can
              be commented (the comments itself can be rated), Any node or graph can be shared (with friends on the system or with
              the Url to pass to friends), Nodes of the same generation can have a different importance (height). This importance could
              be revaluated by user behavior
     2.       Plant like
     3.       After selecting a keyword node it is possible to visualize the content nodes inside of it:
5.    Friends Activity
     1.       History of friends searches, comments and other actions
6.    Nodes
     1.       Keywords Nodes vs. Content Nodes
What’s Missing?
     • Personal guidance

     • Connection to students
       from destination
       countries

     • A fitting metaphor to
       convey the semantically
       augmented information


             http://synthese.files.wordpress.com/2009/04/intelligent-agent.jpg
DaVisMo & Confetti
Experiment
Embodied Conversational Agent


           Speech

Body                                   Serve
Stance                                 Bidding

              Multimodal   Software
               Interface    Agent

 Hand                                 Represent
Gestures                               Human
            Facial
           Displays
Demo
http://www.youthserviceslitigation.com/uploads/image/StudyQuestion.jpg
How can we make the agent credible and
  the user trust in the system?




How intelligent should the agent appear?


In which way should the agent speak with the user?

  Human-like or abstract representation?
• Research question
 “How does the behavior of an agent influence the
  expectations of the user?”


• For the experiment :
  - Behavior of an agent
  - Two DIFFERENT characters



                                 http://blog.lib.umn.edu/isss/isss/question-mark1a.jpg
Experiment Concept




      Character A          Character B
Same appearance and simple humanoid body…why?
Behaviors of Character A and B

                                                             Bridge the
                                                                            How to
               Style of        Way of                        processing
                                             I don't know                 welcome the
              movement        answering                         gap/
                                                                              user
                                                             ‘thinking’

                                                             Gestures
                             just concrete   Tries to hide
                                              his lack of                   Formal,
Character A   Calm, simple     answers,
                                              knowledge       Walk and    professional
                               tell facts
                                                             head down


                              Guide the       Honest lack
                                user,        of knowledge    Sounds +      Informal,
Character B   More active
                             supplement          More        gestures      energetic
                               answers         emotional
Behaviors of Character A and B

               Style of
              movement



                                                             Gestures
                             just concrete   Tries to hide
                                              his lack of                  Formal,
Character A   Calm, simple     answers,
                                              knowledge       Walk and   professional
                               tell facts
                                                             head down


                              Guide the       Honest lack
                                user,        of knowledge    Sounds +     Informal,
Character B   More active
                             supplement          More        gestures     energetic
                               answers         emotional
Behaviors of Character A and B

                                                             Bridge the
                                                                            How to
               Style of        Way of                        processing
                                             I don't know                 welcome the
              movement        answering                         gap/
                                                                              user
                                                             ‘thinking’

                                                             Gestures
                             just concrete   Tries to hide
                                              his lack of                   Formal,
Character A   Calm, simple     answers,
                                              knowledge       Walk and    professional
                               tell facts
                                                             head down


                              Guide the       Honest lack
                                user,        of knowledge    Sounds +      Informal,
Character B   More active
                             supplement          More        gestures      energetic
                               answers         emotional
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Con-Action Project Midterm Presentation

  • 1. University of Bremen University of the Arts Bremen A combined proposal of the master projects Data Visualization and Student Mobility (DaVisMo) and Embodied Conversational Agents (Confetti) November 2009
  • 2. DaVisMo & Confetti A combined proposal of the master projects Data Visualization and Student Mobility (DaVisMo) and Embodied Conversational Agents (Confetti)
  • 3. DaVisMo & Confetti Concept (video)
  • 4.
  • 5.
  • 6. Methodology Learning by doing Problem identification -> Resolve -> Evaluate -> try again
  • 7.
  • 8. Database and Data API
  • 9. Database Different data sources: Data Sources • Int’l Offices Database Schema • Web Design the data schema based on the data found Transform all the data from the data sources into a single format (CSV)
  • 10. Data API Database Schema Easy access to Data API database for data visualization Mapping database schema to Java objects
  • 11. Data Mining Data API includes Data Mining methods Data Mining: extracting patterns from data Using Weka-API for Data Mining
  • 12. Data Mining Using Data Mining algorithm „Association“ Screen shot: http://www.amazon.com/
  • 13. Data Mining Destination country =LIECHTENSTEIN 133 ==> Home country =GERMANY 32 acc:(0.23805) Destination country =LUXEMBOURG 127 ==> Home country indicator=GERMANY 22 acc:(0.16204) Destination country=LIECHTENSTEIN 133 ==> Home country indicator=HUNGARY 15 acc:(0.11425)
  • 14. Future goals • API already finished • Finish Data Mining methods of Data API • Add additional socioeconomic data to the database • Find more interesting patterns
  • 16.
  • 17.
  • 20.
  • 21.
  • 22. User Requirement Research
  • 23. the Concept The requirements governing the project’s deliverable or product as expressed by the users. Address what users need to do their jobs. (Steve; Bryan, 2000)
  • 24. the Research Main target users: International Students & International Offices What we are looking for: – Their needs – Their interaction with websites on education
  • 25. the Research Method Qualitative Research (triangulation methodology) 1. Interviews 2. Online Research Case studies
  • 26. 1. Interviews • Interview with International & Administration Officers – HfK International Office – HfK Administration Office – Uni Erasmus Incoming Students’ Office • Interview with international students – 11 students form 6 continents
  • 27. 1. Interviews the Questions: – How they get the information – Opinions on existing Websites – Impressions and expectations on Data Visualization
  • 28. 1. Interviews Opinions on Existing Websites
  • 29.
  • 30. 1. Interviews OPINIONS on Existing Websites Positive Negative
  • 31. 1. Interviews OPINIONS on Existing Websites Positive Negative - Easy to navigate - Well structure, good colors - Complete contact address and links - Provide search function - Provide complete information
  • 32. 1. Interviews OPINIONS on Existing Websites Positive Negative - Easy to navigate - Hard to find information - Well structure, good colors - Bad structure - Complete contact address and - Distracting colors links - Some information only in - Provide search function native language - Provide complete information
  • 33. 1. Interviews EXPECTATIONS on Data Visualization Int’l Offices Int’l Students - Contain all the information, - Detailed information should be clear, - Colorful - Need to be compare with - Moving/blinking objects something, - Interactive - Little kilobyte is requested, - Background article about - Too technical, too Easy to the graphic complicated, distracting understand - Not too crowded should be avoid, - Easy to understand - Long text is not good, - Links to other Websites - Simple structure, - Easy to understand
  • 34. 2. Online Research Content Analysis: – Social Networks – TOP 25* European International Offices’ Websites * According to the visibility on the internet ranking (www.webometrics.info/index.html)
  • 35. 2. Online Research – Social Networks
  • 36. Students’ Pattern: Help to Country Decision 1. No idea: no clue, just About the country want to study abroad Course suggestion What to study Faculties & Institutes COUNTRY Course catalogue -Cultural aspects Degree programs About the country Information about everyday life Share experiences Contact Student Exchanges City suggestion Discussion Forum Testimonials FIRST APPROACH Prospective students Future students
  • 37. Students’ Pattern: COUNTRY -Cultural aspects -Tuition feeAbout the country Information about everyday life -Recommendation letter 1. No idea: no clue, just Help to Country Decision About the country want to study abroad -Professor’s guidance Course suggestion CareersWhat to study advise Faculties & Institutes -Life quality Course catalogue Work environment Degree programs 2. Some idea: knew - at -Language difficulties least one criteria - country, -Job Share experiences university, course or are Requirements to get a job Contact Student Exchanges Discussion Forum following the application Testimonials process Why this university? City suggestion Faculties & Institutes Curriculum structure -Living expenses -Visa Budgets and costs of living -Health insurance students FIRST APPROACH Prospective Meals and shopping Medical facilities Future students
  • 38. Students’ Pattern: COUNTRY -Cultural aspects About the country -Romance and relationshipHelp to Country Decision Information about everyday life 1. No idea: no clue, just Date About the country want to study abroad Study fields suggestions COUNTRY -Life quality Friends Curriculum structure Course suggestion What to study Faculties & Institutes -Language difficulties -Job opportunities Socialprograms Study behavior Course catalogue 2. Some idea: knew - at Requirements to get a job Choosing a program -Travel partners FINANCIAL -TV Degree programs All courses Undergraduate least one criteria - country, Bachelor program -Living expenses -Bank account Postgraduate Budgets and costs of living Meals and shopping -Delivery services Share experiences university, course or are Master program PhD opportunities Contact Student Exchanges following the application -Driving license Long courses -Internet Discussion Forum Medium courses University suggestions Testimonials process -Documents official translation Short courses Summer courses -Telephone Why this university? Faculties & Institutes Online & distance courses BUREAUCRACY City suggestion -Visa -Health insurance 3. Clear idea: finished the Medical facilities SOCIAL LIFE application, approved, just -Weather Leisure time Cultural tips Public services UNIVERSITY -University quality landed abroad Education quality Job opportunities -Cooking tips Events Art, culture -admission requirements -Application procedure Careers advise Work environment Libraries & Museums -Deadline -Duration & academic calendar -Recognized degree UNIVERSITY Recognition of qualifications FIRST APPROACH -Tuition fee -Scholarships Prospective students -Recommendation letter -English certification Future students -Professor’s guidance Tandem partner -Host family Studies in English Language of instruction -Flat mates
  • 39. Students’ Needs: COUNTRY -Cultural aspects -Romance and relationship About the country Date Information about everyday life Friends Social behavior Help to Country Decision -Travel partners About the country Curriculum structure Course suggestion What to study -Life quality Faculties & Institutes -Language difficulties Course catalogue -Job Degree programs Requirements to get a job Choosing a program All courses -Living expenses Undergraduate Budgets and costs of living Bachelor program Meals and shopping Share experiences Postgraduate Contact Student Exchanges Master program -TV Discussion Forum PhD opportunities -Bank account Testimonials Long courses -Delivery services Medium courses Why this university? -Internet Short courses Faculties & Institutes -Telephone Summer courses Online & distance courses City suggestion -Visa -Health insurance -Driving license Medical facilities -Documents official translation Leisure time Cultural tips -University quality Events Education quality -admission requirements Careers advise -Weather Art, culture Work environment -Cooking tips Libraries & Museums -Application procedure -Deadline -Duration & academic calendar -Recognized degree Recognition of qualifications FIRST APPROACH -Tuition fee -Scholarships Prospective students -Recommendation letter -English certification Future students -Professor’s guidance Studies in English Language of instruction -Host family -Flat mates Tandem partner Public services
  • 40. 2. Online Research – TOP 25* European Int’l Offices’ Websites 1 University of Cambridge - 2 University of Oxford - 3 Swiss Federal Institute of Technology ETH Zurich - 4 University College London - 5 University of Helsinki - 6 Norwegian University of Science & Technology - 7 University of Oslo - 8 Universität Wien - 9 Universidad Complutense de Madrid - 10 University of Edinburgh - 11 Università di Bologna - 12 University of Southampton - 13 Utrecht University - 14 Uppsala University - 15 Université Catholique de Louvain - 16 Freie Universität Berlin - 17 Université de Geneve - 18 Linkoping University - 19 University of Groningen - 20 Charles University - 21 Universität Hamburg - 22 Royal Institute of Technology - 23 Technische Universität Wien - 24 Lund University - 25 University of Amsterdam * According to the visibility on the internet ranking (www.webometrics.info/index.html)
  • 41. International Offices provide: ARRIVING Before arrival Welcome service ADVICES COUNTRY Upon arrival Orientation program -Cultural aspects First steps Counseling About the country First weeks Information & advice Information about everyday life First year Help to Country Decision About the country Main university regulation About the Int’l Office The collegiate system Address Curriculum structure Course suggestion Contact us What to study FAQ Faculties & Institutes Staff Course catalogue imprint Degree programs Erasmus incomings Choosing a program Erasmus outgoings All courses Exchanges -Living expenses Undergraduate Researcher exchange International collaboration Budgets and costs of living Bachelor program Researches and teachers Visiting students Meals and shopping Share experiences Postgraduate Free mover students Our visits overseas Contact Student Exchanges Master program Training and internships International mobility Discussion Forum Social institutions PhD opportunities Partnerships Testimonials Student association Long courses Mobility fund Student union Medium courses Why this university? Short courses Faculties & Institutes Summer courses Practical information Online & distance courses Guide orientation and A-Z Online services & search -Visa -Health insurance Studying with disability Medical facilities Students with special needs Leisure time Preparatory course Cultural tips -University quality Preparatory study Glossary Events Education quality Careers advise Newsletter Art, culture -admission requirements Work environment Special events calendar Information about swine flu Libraries & Museums -Application procedure Exams and lesson timetable Links -Deadline Grading, credits and exams -Duration & academic calendar Teaching methods -Recognized degree Recognition of qualifications FIRST APPROACH -Scholarships Sports Prospective students -English certification Video visual tour Public transport Future students Studies in English Visiting the university Language of instruction publications About the city Welfare services immigration Tandem partner Finance for international students Funding search
  • 42.
  • 43. International Offices provide: ARRIVING Before arrival Welcome service ADVICES COUNTRY Upon arrival Orientation program -Cultural aspects First steps Counseling About the country First weeks Information & advice Information about everyday life First year Help to Country Decision About the country Main university regulation About the Int’l Office The collegiate system Address Curriculum structure Course suggestion Contact us What to study FAQ Faculties & Institutes Staff Course catalogue imprint Degree programs Erasmus incomings Choosing a program Erasmus outgoings All courses Exchanges -Living expenses Undergraduate Researcher exchange International collaboration Budgets and costs of living Bachelor program Researches and teachers Visiting students Meals and shopping Share experiences Postgraduate Free mover students Our visits overseas Contact Student Exchanges Master program Training and internships International mobility Discussion Forum Social institutions PhD opportunities Partnerships Testimonials Student association Long courses Mobility fund Student union Medium courses Why this university? Short courses Faculties & Institutes Summer courses Practical information Online & distance courses Guide orientation and A-Z Online services & search -Visa -Health insurance Studying with disability Medical facilities Students with special needs Leisure time Preparatory course Cultural tips -University quality Preparatory study Glossary Events Education quality Careers advise Newsletter Art, culture -admission requirements Work environment Special events calendar Information about swine flu Libraries & Museums -Application procedure Exams and lesson timetable Links -Deadline Grading, credits and exams -Duration & academic calendar Teaching methods -Recognized degree Recognition of qualifications FIRST APPROACH -Scholarships Sports Prospective students -English certification Video visual tour Public transport Future students Studies in English Visiting the university Language of instruction publications About the city Welfare services immigration Tandem partner Finance for international students Funding search
  • 44. Where the requirements are fulfilled: ARRIVING Before arrival Welcome service ADVICES COUNTRY Upon arrival Orientation program -Cultural aspects First steps Counseling -Romance and relationship About the country First weeks Information & advice Date Information about everyday life First year Friends Social behavior Help to Country Decision -Travel partners About the country Main university regulation About the Int’l Office The collegiate system Address Curriculum structure Course suggestion Contact us What to study FAQ -Life quality Faculties & Institutes Staff -Language difficulties Course catalogue imprint -Job Degree programs Requirements to get a job Erasmus incomings Choosing a program Erasmus outgoings All courses Exchanges -Living expenses Undergraduate Researcher exchange International collaboration Budgets and costs of living Bachelor program Researches and teachers Visiting students Meals and shopping Share experiences Postgraduate Free mover students Our visits overseas Contact Student Exchanges Master program Training and internships International mobility -TV Discussion Forum Social institutions PhD opportunities Partnerships -Bank account Testimonials Student association Long courses Mobility fund -Delivery services Student union Medium courses Why this university? -Internet Short courses Faculties & Institutes -Telephone Practical information Summer courses Online & distance courses Guide orientation and A-Z City suggestion Online services & search -Visa -Health insurance Studying with disability -Driving license Medical facilities Students with special needs -Documents official translation Leisure time Preparatory course Cultural tips -University quality Preparatory study Glossary Events Education quality Careers advise Newsletter -Weather Art, culture -admission requirements Work environment Special events calendar Information about swine flu -Cooking tips Libraries & Museums -Application procedure Exams and lesson timetable Links -Deadline Grading, credits and exams -Duration & academic calendar Teaching methods -Recognized degree Recognition of qualifications FIRST APPROACH -Tuition fee -Scholarships Sports Prospective students -Recommendation letter -English certification Video visual tour Public transport Future students -Professor’s guidance Studies in English Visiting the university Language of instruction publications About the city -Host family Welfare services -Flat mates immigration Tandem partner Finance for international students Public services Funding search
  • 45. What some students take as priority: ARRIVING Before arrival Welcome service COUNTRY ADVICES Upon arrival Orientation program -Cultural aspects First steps First weeks Counseling -Romance and relationship About the country Information & advice Date First year Information about everyday life Friends Help to Country Decision ADMINISTRATIVE INTERNATIONAL OFFICE Social behavior About the country Main university regulation About the Int’l Office -Travel partners Study fields suggestions The collegiate system Address COUNTRY Curriculum structure Course suggestion Contact us -Life quality What to study FAQ -Language difficulties Faculties & Institutes Staff -Job opportunities Course catalogue imprint FINANCIAL STUDENT MOBILITY Requirements to get a job Degree programs Citizen registration Choosing a program -Living expenses Erasmus incomings Erasmus outgoings All courses Undergraduate Budgets and costs of Exchanges Researcher exchange INTERNATIONAL RELATIONS International collaboration SERVICES Bachelor program Postgraduate living Share experiences Contact Student Exchanges Researches and teachers Free mover students Visiting students Our visits overseas CONNECTION -TV -Bank account Master program PhD opportunities Meals and shopping Forum Discussion Testimonials Training and internships International mobility Partnerships Social institutions Student association Long courses University suggestions Mobility fund -Delivery services Student union -Internet Medium courses Why this university? START POINT -Telephone Short courses Faculties & Institutes Practical information Summer courses Guide orientation and A-Z BUREAUCRACY City suggestion Online & distance courses -Visa Online services & search STUDENTS Studying with disability BUREAUCRACY -Health insurance -Driving license Medical facilities Students with special needs SOCIAL LIFE UNIVERSITY -Documents official translation Leisure time -University quality EDUCATION Preparatory course EXTRA GENERAL -Weather Cultural tips Education quality Job opportunities Careers advise Preparatory study Glossary Newsletter Events -admission requirements Work environment Special events calendar Information about swine flu -Cooking tips Art, culture -Application procedure Exams and lesson timetable Links -Special market Libraries & Museums -Deadline Grading, credits and exams Transportation & -Duration & academic calendar -Recognized degree Teaching methods UNIVERSITY Connection -Tuition fee Recognition of qualifications FIRST APPROACH Prospective students UNIVERSITY FACILITIES Sports -Recommendation letter -Professor’s guidance - Scholarships Future students Video visual tour Visiting the university Public transport -English certification publications Studies in English COUNTRY/CITY ACCOMODATION Language of instruction About the city -Host family Welfare services -Flat mates immigration Language GENERAL FINANCES Tandem partner Public services Finance for international students Taxes Funding search
  • 46. What some students said they can’t find: ARRIVING Before arrival Welcome service ADVICES COUNTRY Upon arrival Orientation program SOCIAL LIFE -Cultural aspects First steps Counseling -Romance and relationship About the country First weeks Information & advice Date Information about everyday life First year Friends Social behavior Help to Country Decision ADMINISTRATIVE -Travel partners About the country Main university regulation COUNTRY The collegiate system Study fields suggestions -Life quality Course suggestion Curriculum structure -Language difficulties What to study -Job Faculties & Institutes Course catalogue About the Int’l Office Address STUDENT MOBILITY us Requirements to get a job Study programs Degree programs Contact Erasmus incomings FAQ Choosing a program Erasmus outgoings - Citizen registrationcourses All FINANCIAL -Living expenses Exchanges Staff imprint INTERNATIONAL RELATIONS Undergraduate Researcher exchange International collaboration Budgets and costs of living Bachelor program Share experiences Researches and teachers Visiting students Meals and shopping Postgraduate Contact Student Exchanges Free mover students Our visits overseas SERVICES CONNECTION Master program -TV BUREAUCRACY -Bank account PhD opportunities Discussion Forum Training and internships International mobility Partnerships Social institutions Student association -Driving license Long courses University suggestions Testimonials Mobility fund -Delivery services Student union Medium courses Why this university? -Documents official -Internet -Telephone Short courses Faculties & Institutes START POINT Practical information Summer courses translation suggestion City Online & distance courses BUREAUCRACY Guide orientation and A-Z Online services & search STUDENTS -Visa Studying with disability -Health insurance Students with special needs GENERAL Medical facilities -Weather SOCIAL LIFE UNIVERSITY EDUCATION -Cooking tips Leisure time -University quality Preparatory course EXTRA Cultural tips Education quality Preparatory study Glossary -Special market Events -admission requirements Job opportunities Careers advise Newsletter Art, culture -Application procedure Special events calendar Information about swine flu -Transportation & Libraries & Museums -Deadline Work environment Exams and lesson timetable Links Grading, credits and exams connection -Duration & academic calendar Teaching methods -Recognized degree Recognition of qualifications FIRST APPROACH FACILITIES UNIVERSITY Sports -Scholarships Prospective students UNIVERSITY Video visual tour Public transport -English certification Future students Visiting the university -Tuition fee Studies in English Language of instruction publications COUNTRY/CITY -Recommendation letter About the city -Professor’s guidance ACCOMODATION Welfare services -Host family Language immigration GENERAL FINANCES -Flat mates Tandem partner Public services Finance for international students Funding search
  • 47. Students keep asking questions to Int’l Office, which answers are available in Websites.
  • 48. Students keep asking questions to Int’l Office, which answers are available in Websites. Why?
  • 49. Students keep asking questions to Int’l Office, which answers are available in Websites. Why? • They look for specific or personal answers
  • 50. Students keep asking questions to Int’l Office, which answers are available in Websites. Why? • They look for specific or personal answers • The information is not clear enough or does not meet the needs
  • 51. Students keep asking questions to Int’l Office, which answers are available in Websites. Why? • They look for specific or personal answers • The information is not clear enough or does not meet the needs • Not all information is available in English or it uses some native language terms
  • 52. Students keep asking questions to Int’l Office, which answers are available in Websites. Why? • They look for specific or personal answers • The information is not clear enough or does not meet the needs • Not all information is available in English or it uses some native language terms • It is faster to ask directly • They prefer the human interface
  • 53. Considering All… What can we offer to the target users?
  • 54. Considering All… What can we offer to the target users? • All information in the same place
  • 55. Considering All… What can we offer to the target users? • All information in the same place • Deep, trustful and unique information
  • 56. Considering All… What can we offer to the target users? • All information in the same place • Deep, trustful and unique information • International language (English)
  • 57. References for User Requirements Universities web sites: Social Networks: www.admin.cam.ac.uk/offices/international/ Facebook – www.facebook.com www.ox.ac.uk/admissions/international_students/index.html My Space – www.myspace.com www.ethz.ch/prospectives/index_EN Orkut – www.orkut.com www.ucl.ac.uk/prospective-students/international-students/ Linkedin – www.linkedin.com www.helsinki.fi/international/ Just Landed - www.justlanded.com www.ntnu.no/studies www.uio.no/english/student_life/ www.ucm.es/centros/webs/en/index.php?tp=International%20Context&a=dir4&d=17747.p Theoretical reference: hp www.ed.ac.uk/studying/international “An Introduction to Content Analysis,” www.eng.unibo.it/PortaleEn/Students/International+Students/default.htm http://writing.colostate.edu/guides/research/content/pop2a. www.soton.ac.uk/international/index.shtml cfm. [last access 21/07/2009] www.uu.nl/EN/INFORMATIONFOR/INTERNATIONALSTUDENTS/Pages/default.aspx Clarke, Steve; Lehaneyo, Bryan (2000). Human centered methods in www.uu.se/en/node223 information systems: current research and practice. Eds: Idea www.uclouvain.be/en-etudiant-international.html Group. www.fu-berlin.de/en/studienbewerber/kompass/index.html www.unige.ch/international/coopuniv_en.html “Content Analysis,” www.liu.se/en/education/?l=en http://www.ischool.utexas.edu/~palmquis/courses/content.ht www.rug.nl/prospectiveStudents/index ml. [last access 23/07/2009] www.cuni.cz/UKENG-49.html “Main Articles: 'Involving Users in the Development of a Web www.uni-hamburg.de/Internationales/index_e.html Accessibility Tool', Ariadne Issue 44,” www.kth.se/studies?l=en_UK http://www.ariadne.ac.uk/issue44/craven/.[last access www.tuwien.ac.at/teaching/EN/ 22/07/2009] www.lu.se/lund-university/international-relations “Social Networking? For Business? «,” www.studeren.uva.nl/studyinginenglish/english.cfm http://www.bradhanksseminars.com/blog/?p=11. [last access Theoretical reference: “An Introduction to Content Analysis,” 22/07/2009] http://writing.colostate.edu/guides/research/content/pop2a.cfm. [last access 21/07/2009] Clarke, Steve; Lehaneyo, Bryan (2000). Human centered methods in information systems: current research and practice. Eds: Idea Group. “Content Analysis,” http://www.ischool.utexas.edu/~palmquis/courses/content.html. *last access 23/07/2009] “Main Articles: 'Involving Users in the Development of a Web Accessibility Tool', Ariadne Issue 44,” http://www.ariadne.ac.uk/issue44/craven/.*last access 22/07/2009+ “Social Networking? For Business? «,” http://www.bradhanksseminars.com/blog/?p=11. [last access 22/07/2009]
  • 59.
  • 60.
  • 61. Integration PART I: Student Mobility Information, CEI & Semantic search
  • 63. Student Mobility Information System • Questions: – How could such a system work? – What should be part of it? – Would students really use it? – Doesn’t (google) search already solve this? – Why not just data visualization?
  • 64. Manovich’s Dream • Critique of Manovichs argument to use data mining and visualization to do „media analysis” instead of the traditional “media criticism”: – “*…+ the most significant critique of Manovich’s talk came from an intelligent questioner at the end… a young man in the front asked, ‘Is visualization even necessary in an age when you have all the data… isn’t the perfect map a 1 to 1 representation?’ ” http://medialogy.net/2008/08/16/new-new-media-lev-manovich-data-visualization-and-borges-maps/ • We don’t need a map to the library of babel, we need a way to navigate it! (cf. Borges) http://thedoublethink.com/wp-content/uploads/2009/09/network.png
  • 65. Sketches I – Tree Climber
  • 66. Sketches I – Data Clover
  • 67. Sketches I – Data Dive
  • 68. Sketches I – All My Marbles
  • 69. Sketches I – Data Zoom
  • 70. Visual Language Dimensions • Space (2D, 2.5D, 3D) – Position – Size – Distances – Shape • Time, Color, Texture Connections, Movement • Sound – Pitch – Duration – Rhythm • > Primitives, Dimensions & Relations Kim Marriott and Bernd E. Meyer, Visual language theory (Springer, 1998). http://www.focuseducational.com/images/user/fullsize/290.jpg
  • 71. Embodied Interaction: Design Principles 1. Computation is a medium (communication) 2. Meaning arises on multiple levels (objects, signs, metaphors) 3. Users, not designers, create and communicate meaning 4. Users, not designers, manage coupling – relating entities for the purpose of action 5. Embodied technologies participate in the world they represent – artifacts-in-use vs. separation of object and representation 6. Embodied interaction turns action into meaning – no meaning in the system itself, but in the way it is used Paul Dourish, Where the Action Is (MIT Press, 2004). http://mitpress.mit.edu/images/products/books/0262041960-f30.jpg
  • 72. Embodied Interaction + Data Visualization & Exploration 1. Data visualizations / exploration interfaces act as media 2. Meaning in such systems arises on multiple levels (objects, signs, metaphors) 3. Designers can not enforce a user’s context 4. The users and not the system designers decide how to interpret and use the system 5. The data has to be situated in a context, an embodied data exploration interface participates in the world it represents 6. Embodied data exploration turns actions into meaning > Context Enaction Interface
  • 75. Semantic Search • Semantic web + search – augment and improve traditional search results • Two very different kinds of searches: – Navigational search – Research search R. Guha, Rob McCool, and Eric Miller, “Semantic Search,” http://www2003.org/cdrom/papers/refereed/p779/ess.html. • Employ domain knowledge modeled as ontologies to enhance information retrieval D. T. Tran et al., “Expressive resource descriptions for ontology-based information retrieval,” in Proceedings of the 1st International Conference on the Theory of Information Retrieval (ICTIR’07), 18th-20th October, 2007, 55–68. • Enable systems to construct a personal context
  • 77. Related Works • Google Wonder Wheel http://www.google.com/search?q=car&hl=en&sa=G&tbo=1&tbs=ww:1 • Google Side Wiki http://www.google.com/sidewiki/intl/en/index.html • Eyeplorer http://eyeplorer.com/show/ • Flokoon http://www.flokoon.com/#fotolia • Raum der Daten und Fakten http://viola.informatik.uni-bremen.de/typo/index.php?id=10
  • 78. Beginning Specification 1. Control Panel 1. Logo/Name of the project, Help/Info area, Login/Greeting, Dropdown Area for Library/Pinboard (Optional), Dropdown Area for Friends Activity, “Friends“ button 2. Canvas 1. Holds number search/browse-graphs, can hold multiples, Holds Disposal Area (6), that will be used to dipose, delete modes that are not needed, May hold suggestive nodes, May exceed screen range (movable/draggable) or multiple canvas, 3. Library (Pinboard) 1. Store and retrieve graphs or nodes, Options to sort and organize stored graphs and nodes, Search area for stored items 4. Search/Browse Graph (image bellow) 1. Root node + n generations of n children, Movable nodes connected by “wire“, Nodes can be pulled off by force or recombined by drag and drop, Pulled off nodes spawn new systems, Recombination means the node that is dragged into the other becomes a child of the other containing its own keywords + its new parent keywords, Any node of a graph can be commented (the comments itself can be rated), Any node or graph can be shared (with friends on the system or with the Url to pass to friends), Nodes of the same generation can have a different importance (height). This importance could be revaluated by user behavior 2. Plant like 3. After selecting a keyword node it is possible to visualize the content nodes inside of it: 5. Friends Activity 1. History of friends searches, comments and other actions 6. Nodes 1. Keywords Nodes vs. Content Nodes
  • 79. What’s Missing? • Personal guidance • Connection to students from destination countries • A fitting metaphor to convey the semantically augmented information http://synthese.files.wordpress.com/2009/04/intelligent-agent.jpg
  • 81.
  • 82.
  • 84. Embodied Conversational Agent Speech Body Serve Stance Bidding Multimodal Software Interface Agent Hand Represent Gestures Human Facial Displays
  • 85. Demo
  • 87. How can we make the agent credible and the user trust in the system? How intelligent should the agent appear? In which way should the agent speak with the user? Human-like or abstract representation?
  • 88. • Research question “How does the behavior of an agent influence the expectations of the user?” • For the experiment : - Behavior of an agent - Two DIFFERENT characters http://blog.lib.umn.edu/isss/isss/question-mark1a.jpg
  • 89. Experiment Concept Character A Character B Same appearance and simple humanoid body…why?
  • 90. Behaviors of Character A and B Bridge the How to Style of Way of processing I don't know welcome the movement answering gap/ user ‘thinking’ Gestures just concrete Tries to hide his lack of Formal, Character A Calm, simple answers, knowledge Walk and professional tell facts head down Guide the Honest lack user, of knowledge Sounds + Informal, Character B More active supplement More gestures energetic answers emotional
  • 91. Behaviors of Character A and B Style of movement Gestures just concrete Tries to hide his lack of Formal, Character A Calm, simple answers, knowledge Walk and professional tell facts head down Guide the Honest lack user, of knowledge Sounds + Informal, Character B More active supplement More gestures energetic answers emotional
  • 92. Behaviors of Character A and B Bridge the How to Style of Way of processing I don't know welcome the movement answering gap/ user ‘thinking’ Gestures just concrete Tries to hide his lack of Formal, Character A Calm, simple answers, knowledge Walk and professional tell facts head down Guide the Honest lack user, of knowledge Sounds + Informal, Character B More active supplement More gestures energetic answers emotional