This is a more detailed oriented resume that I have compiled to demonstrate all of my skills and experiences for all to review. Also I have included my work history and my personal attributes as well.

1. Santo Tripoli
Master Control Technician- Broadcast Specialist
Bronx, NY santoltripoli@gmail.com -
718.213.6333
* Tech support
* Customer support
* Creative, organized, efficientand capable of multitasking.* Exceptional abilityto prioritize work to meet
goals in acceptable time frames.* Detailed oriented with communication skills,demonstrating a high level
of team work. * Investigating and problem solving skills.* Unix command line and windows literate
* Technical aptitude
* Microsoft word, PowerPointand Excel 2013 certified specialist,proficientin Photoshop and Desktop
Publishing Authorized to work in the US for any employer
WORK EXPERIENCE
Master Control Technician- Broadcast Specialist TIME
WARNER CABLE - New York, NY - June 1993 to August2015
Oversaw the daily operations :
1. Leased Public Access
2. Pay-per-view Services
3. Hotel's Tech, Front Desk,and Pay-per-View Service
4. Customer Support
5. On Air Quality signal supportand troubleshooting
6. Schedule Programming
7. Commercial insertion support
8. Video on demand support
9. Video Contentsupport
10. Administrative services
11. Multimedia specialist
Included and not limited to
Character Generator Operator Specialist12.
Computer Graphic artistand Video editor assistant
WORK HISTORY DETAILS:
* Supervised our broadcastoperations system reports to
our managementteam
* Oversaw our transmission department’s dailysupport
team’s operations
* Created pay-per-view schedules and maintained 150
channels - PPV specials and standalone programming
via the Alamar/Tiltrac automation system
* Coordinated tie-lines via video and audio patches,
Pinnacle Deko 500 character generator
* Responsible and managementofgraphic projects such
as animation for on air slates,crawls,ppv events and all
PowerPointCG slides

2. * Quality check operations including screening all
promotional barkers
(On air advertisements for PPV movies/events) *
Provided service for pay per view movies and special
events to various NY hotels via
Seachange hotel VOD systems * Maintained and
troubleshooting ofVOD provision/propagation video
content using Digital VOD
(Video on Demand) systems such as Showrunner,
Mystro’s bms/ams via the Cisco’s contentdelivery
system manager software * Administered cross
promotional advertisements for Time Warner cable
system * Graphic/Paintbox artist,created stills,
backgrounds and elements for special projects.*
Responsibilityin producing Graphics for sneak prevue
and quantum ppv barkers
* Worked together with video editors in a team
environmentto produce interstitial/continuity,montages
materials and providing graphic elements
* Operated routing switcher to pipe video and audio
sources to various channel outputs
* Performed dailyquality checks of on and off air signals to
ascertain the loss ofvideo and audio transmission
problems
* Prepared master control program logs and weekly
networks - transmissions reports * Managed the set-up of
audio/video levels and basic maintenance ofvarious
video machines * Digitallyencoded tapes for commercial
insertion
Computer Graphic Artist
TIME WARNER CABLE - New York, NY - October 1990 to May 1993
* Designed and produced QB One Market Place,the classified ad channel
(CACS: Cable advertising channel systems)
* Produced graphics for Pinnacle's
Deko 500 character generator
* Created static slates,backgrounds,and elements for pay per view barkers
interstitial/continuity,sneak prevue and montage materials for cross promotional
of cable advertisement
(Worked in conjunction with video editors)
* Contacted clients for conceptand copy as
well as scheduled and invoiced all advertisements *
Provided cross promotional advertisements for cable
system as a Graphic/Paintbox artist
EDUCATION
Certificate in Advertising and Design and video
Center for the Media Arts
2016

3. certification
SUNY Bronx Educational Opportunity Center
SKILLS
Advertising (10+ years), Administrative Assistant(5 years), Graphic Design (10+ years),Technical Support
(10+ years), custom support(10+ years), Troubleshooting (10+ years),Desktop Publishing (10+ years),
Leadership Development(10+ years), Video ContentSpecialist(6 years)
LINKS https://vimeo.com/202768948
https://www.linkedin.com/in/santo-tripoli-
99962992
https://www.youracclaim.com/users/santo-tripoli
AWARDS
TQS - Total Quality Service award (Time Warner Cable)
March 1998
Recognition for providing Total Quality Service Team Winner.
CERTIFICATIONS/LICENSES
Microsoft Office Specialist
March 2016 to Present
Certificates in Microsoft Office, PowerPoint,Excel and Access 2013
Certificate Art and Design
April 1990 to Present
Diploma from Center for the Media Arts for Advertising Art and Design Division bythe New York State
Education Department
ADDITIONAL INFORMATION
WORK ATTRIBUTES
〓 Master Control Lead Operator
〓 Awarded the “TWC Total Quality Service
Certificate for Recognition”

4. 〓 Positive image in the workplace
〓 High level of teamwork by interacting with
vendors,providers,producers and networks 〓
Initiative to proactively troubleshootand report
issues
〓 Openness to new workflows and methods ofimproving
communications
〓 Background as an Apparel Designer,Paste up
Artist, Graphic and Computer Artist
〓 Technical aptitude
〓 Grasp, insightand understandings ofcomputers
〓 Professional Customer,Clientcommunication skills
WORK SUMMARY
In my historywith Time Warner, I have excelled in troubleshooting various situations in the dealings of daily
issues and acquired knowledge in performing proof of performance, and repairing computers. Another
accomplished expertise in respect to broadcast operations, is in being fortunate to have worked on various
video components/hardware. One of my best highlights was in the daily operations with Engineers and
Technicians throughout the many footprints of Time Warner’s departments and facilities. Most im portant
within the years at Time Warner Cable I have been fortunate to have been involved in Technical and
Customer Support across their entire cable footprint.
PERSONAL ATTRIBUTES
〓 Creative individual in various pallets such as the realm of digital creations and recentlyventuring as an
online writer
〓 Meticulous individual with characteristics ofresolving incidents
〓 Distinguishing qualities such as being benevolent,professional and having a kind-hearted disposition
〓 Take pride and joy in working with people
〓 Have a contentmentas a “Handy Man”
〓 The reward and awareness ofcarrying out volunteer work at “POTS” Part of the solution (Soup Kitchen)
〓 Helping and assisting the disabled elderlyor any individuals via music,recreation,interaction and art
〓 As a familyperson and a father of 4 children I volunteer my time in the communityby teaching values
to children through the sportof soccer
= Volunteer at local library in One on One tutoring in Microsoft Word 2013