The document discusses training effectiveness evaluation criteria. It outlines that training effectiveness is measured by trainees' ability to learn and apply new knowledge and skills (Reaction, Learning, Behaviour, Results). The evaluation looks at whether trainees thought the course was useful, are using their new skills on the job, and have increased knowledge or performance after training. Data is collected from superiors, peers, clients and subordinates on topics like accidents, quality, productivity and turnover.

1. ⦁ Meaning- Training effectiveness is the
degree to which trainees are able to learn and
apply knowledge and skill acquired
⦁ Need- Update/ Modify
⦁ Evaluation Criteria: Reaction
Learning
Behaviour
Results

5. Parties to Industrial Dispute
Settlement of Dispute Between
1. Employer- Workmen
2. Employer- Employer
3. Workmen- Workmen
But Does Not Include Disputes Between
1. Government and Industrial establishment
2. Workmen and Non Workmen

11. Evaluation
Behaviour
•Are trainees behaving
differently Did they think
the course was useful?
•Are they using skills and
knowledge they learned in
training?
Evaluation
Results
To what extent do
trainees have greater
knowledge or skill after
the training programme
than they did before?
Collect
Performance
Data
•Superior
•Peer
•Client
•subordinate
Measure
Accidents
Quality
Productivity
Turnover
costs

21. ⦁ Wage and allowance
⦁ Bonus
⦁ Personnel and Retrenchment
⦁ Leaves and Hour of work
⦁ Indiscipline and violence
⦁ Other reasons

35. ⦁ Grievance arising out of working Conditions
⦁ Grievance arising from Management Policy
⦁ Grievance arising from alleged violation of:

41. ⦁ aggrieved employee shall present his grievance
verbally in person to officer nominated. They
must give answer within 48 hours.
⦁If not answered not satisfied must present his
grievance to head of department designated.
3 days.
 Not satisfied, can approach grievance committee
which shall evaluate and make reccomendations
within 3 days.
 Employee can make appeal, management is
supposed to communicate its decision within
seven days.
 Voluntary arbitration within a week.