Part of the Mobile Communications Resource Center, this is one of several presentations created by Michael Hanley for Ball State University's College of Communication, Information and Media. All rights are reserved.
Planning a Mobile Strategy
Planning a Mobile Strategy
Device, Connection and Content
Keys to an Effective Mobile Strategy:
1.Don’t treat mobile as a stand-alone strategy
2.Your mobile strategy has to be integrated into your
overall marketing campaign
3.Understand the daily activities and lifestyles
of users
4.Find the “in-between” times in peoples lives to
target ad messages
5.Know how and where consumers interact with
friends, family and businesses
Planning a Mobile Strategy
Creating a Mobile Strategy
The Mobile Web
• More than 50% of web access is now via mobile
• Business must have a mobile site to expand their audience
device reach
• Mobile sites can offer all the interactivity and purchasing options
of PC-based web
• Transactions are
driving mobile usage
• Online mobile web
development sites are
making it easy to easy
to have a presence…
Cliqlaunch is an example.
Planning a Mobile Strategy
Creating a Mobile Strategy
Mobile Apps
• “There’s an app for that…”
• You must have a thorough understanding of your audience
• The best way to use apps is to create something useful and
valuable
• Apps must be functional such as a calculator
• Entertaining such as a video, game or music
• Provide some sort of social
connectedness, such as an for
a app for a user community
• Location aware apps are
driving growth in retail,
entertainment and travel
• Monetize apps by offer free
versions or subscriptions
Planning a Mobile Strategy
Creating a Mobile Strategy
Mobile Coupons
• Appeal to consumers who never think of clipping or carrying
coupons
• Smaller businesses from pizza shops to spas are using services
like MobileCoupons.com
• Merchants can create coupons and offer them to their customers
both online and on mobile phones.
• Location based shopping coupons using mobile devices are
gaining popularity
• More than 50% of users of location aware apps say they want to
receive location-specific advertising, with mobile coupons a more
appealing incentive than check-ins
• GPS and applications such as Google Maps ranked highest,
followed by Yelp, Facebook and Foursquare.
Planning a Mobile Strategy
Creating a Mobile Strategy
Mobile Campaigns and Ads
• Mobile marketing presents a distinct and unique way to create
interactive dialogues with customers
• It requires matching the creative to the device's smaller screen
size; designing messages that are short, instantly understood,
and effective; and creating a call for action with minimal steps.
• Research indicates that mobile ads perform about five times
better than Internet ads
• Use mobile marketing to drive participation at events,
exhibitions or to drive immediate traffic to retail environments…
restaurants need this.
• Make offers that are in tuned with consumer buying habits
• A key consideration is what are the benefits to the consumer of
signing up for your mobile coupon, mobile site, mobile text
message, or mobile app?
Planning a Mobile Strategy
Creating a Mobile Strategy
Mobile Campaigns and Ads
• Mobile marketing presents a distinct and unique way to create
interactive dialogues with customers
• It requires matching the creative to the device's smaller screen
size; designing messages that are short, instantly understood,
and effective; and creating a call for action with minimal steps.
• Research indicates that mobile ads perform about five times
better than Internet ads
• Use mobile marketing to drive participation at events,
exhibitions or to drive immediate traffic to retail environments…
restaurants need this.
• Make offers that are in tuned with consumer buying habits
• A key consideration is what are the benefits to the consumer of
signing up for your mobile coupon, mobile site, mobile text
message, or mobile app?
Notes de l'éditeur
The Mobile Ecosystem: Players and Playing Field
--The Initiative Owner or their Marketing Agency/Ad Agency create the mobile initiative idea and specifications
--The Application Service Provider (ASP) provides the mobile software and hardware back end technology, mobile management services, and mobile expertise in helping create, develop and manage mobile initiatives
--The Network Aggregator’s main function is to provide a single point connection to the multiple wireless carriers
--The Wireless Carriers: The “pipe” that carries the mobile messages/content (Cingular, Verizon, T-Mobile, Sprint/Nextel et al.)
Yellow arrows represent the actual text or content messages sent and received through the system. Via their cell phones, consumers communicate through the carriers/aggregator to the application provider who processes their communication. The ASP responds back through the aggregator/carriers back to the consumer.
The Carrier “Walled Garden”
Since the carriers own the wireless “pipe”, in some instances they will control or prohibit the distribution of messages or content to their subscribers that does not originate from them. Some carriers only allow mobile content (ringtones, wallpapers, video, music etc.) to be downloaded through them, and do not allow any third party to directly offer content to their subscribers–hence the “walled garden”.
The Mobile Ecosystem: Players and Playing Field
--The Initiative Owner or their Marketing Agency/Ad Agency create the mobile initiative idea and specifications
--The Application Service Provider (ASP) provides the mobile software and hardware back end technology, mobile management services, and mobile expertise in helping create, develop and manage mobile initiatives
--The Network Aggregator’s main function is to provide a single point connection to the multiple wireless carriers
--The Wireless Carriers: The “pipe” that carries the mobile messages/content (Cingular, Verizon, T-Mobile, Sprint/Nextel et al.)
Yellow arrows represent the actual text or content messages sent and received through the system. Via their cell phones, consumers communicate through the carriers/aggregator to the application provider who processes their communication. The ASP responds back through the aggregator/carriers back to the consumer.
The Carrier “Walled Garden”
Since the carriers own the wireless “pipe”, in some instances they will control or prohibit the distribution of messages or content to their subscribers that does not originate from them. Some carriers only allow mobile content (ringtones, wallpapers, video, music etc.) to be downloaded through them, and do not allow any third party to directly offer content to their subscribers–hence the “walled garden”.
The Mobile Ecosystem: Players and Playing Field
--The Initiative Owner or their Marketing Agency/Ad Agency create the mobile initiative idea and specifications
--The Application Service Provider (ASP) provides the mobile software and hardware back end technology, mobile management services, and mobile expertise in helping create, develop and manage mobile initiatives
--The Network Aggregator’s main function is to provide a single point connection to the multiple wireless carriers
--The Wireless Carriers: The “pipe” that carries the mobile messages/content (Cingular, Verizon, T-Mobile, Sprint/Nextel et al.)
Yellow arrows represent the actual text or content messages sent and received through the system. Via their cell phones, consumers communicate through the carriers/aggregator to the application provider who processes their communication. The ASP responds back through the aggregator/carriers back to the consumer.
The Carrier “Walled Garden”
Since the carriers own the wireless “pipe”, in some instances they will control or prohibit the distribution of messages or content to their subscribers that does not originate from them. Some carriers only allow mobile content (ringtones, wallpapers, video, music etc.) to be downloaded through them, and do not allow any third party to directly offer content to their subscribers–hence the “walled garden”.
The Mobile Ecosystem: Players and Playing Field
--The Initiative Owner or their Marketing Agency/Ad Agency create the mobile initiative idea and specifications
--The Application Service Provider (ASP) provides the mobile software and hardware back end technology, mobile management services, and mobile expertise in helping create, develop and manage mobile initiatives
--The Network Aggregator’s main function is to provide a single point connection to the multiple wireless carriers
--The Wireless Carriers: The “pipe” that carries the mobile messages/content (Cingular, Verizon, T-Mobile, Sprint/Nextel et al.)
Yellow arrows represent the actual text or content messages sent and received through the system. Via their cell phones, consumers communicate through the carriers/aggregator to the application provider who processes their communication. The ASP responds back through the aggregator/carriers back to the consumer.
The Carrier “Walled Garden”
Since the carriers own the wireless “pipe”, in some instances they will control or prohibit the distribution of messages or content to their subscribers that does not originate from them. Some carriers only allow mobile content (ringtones, wallpapers, video, music etc.) to be downloaded through them, and do not allow any third party to directly offer content to their subscribers–hence the “walled garden”.
The Mobile Ecosystem: Players and Playing Field
--The Initiative Owner or their Marketing Agency/Ad Agency create the mobile initiative idea and specifications
--The Application Service Provider (ASP) provides the mobile software and hardware back end technology, mobile management services, and mobile expertise in helping create, develop and manage mobile initiatives
--The Network Aggregator’s main function is to provide a single point connection to the multiple wireless carriers
--The Wireless Carriers: The “pipe” that carries the mobile messages/content (Cingular, Verizon, T-Mobile, Sprint/Nextel et al.)
Yellow arrows represent the actual text or content messages sent and received through the system. Via their cell phones, consumers communicate through the carriers/aggregator to the application provider who processes their communication. The ASP responds back through the aggregator/carriers back to the consumer.
The Carrier “Walled Garden”
Since the carriers own the wireless “pipe”, in some instances they will control or prohibit the distribution of messages or content to their subscribers that does not originate from them. Some carriers only allow mobile content (ringtones, wallpapers, video, music etc.) to be downloaded through them, and do not allow any third party to directly offer content to their subscribers–hence the “walled garden”.