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Managing Project Team
PREPARED BY
ChapterOutline
❖ Team Building
❖ Team & Group
❖ Steps to Organize team
❖ Recruitment
❖ Team Mission, Goals and Objectives
❖ Conflicts in Teams
❖ Working Out Procedure
❖ Stages of Team Development
❖ Leadership in Team Building
❖ Rules to Build Commitment
2
Managing
The
project
Team
What is team???
A team is a group of people linked for a
common purpose that contains at least 3
or more people. Teams normally have
members with complementary skills and
generate synergy through a coordinated
effort which allows each member to
maximize their strengths and minimize
their weaknesses.
What is team Building…?
Team building is a collective term for various types of
activities that includes
➢Aligning around goals
➢Building effective working relationships
➢Reducing team members' role ambiguity
➢Finding solutions to team problems
Team building
Difference between Team and Group
The words ‘group’ and ‘team’ are often used
interchangeably, but they are actually different in
context.
‘Team’ is a collection of people who are
interdependently committed to each other in order to
achieve a goal or a task.
A ‘Group’ consists of individuals who come together
to perform a specific task
Characteristics of an effective team
➢ Identity
➢ Shared values
➢ Complementary skills
➢ Common goal, vision, purpose
➢ Leadership
➢ Clear formal roles and responsibilities
➢ Decision making skills
Benefits Of Team Building
➢Increase Productivity
➢Low Turnover
➢Work-Life Balance
➢Efficient Use of Ideas
Steps to Organize team
Decide what must
be done, using work
breakdown
structure, problem
definitions, and
other planning
tools.
1
Determine staffing
requirements to
accomplish the tasks
identified in the first
step.
2
Recruit members
for the project
team.
3
Complete your
project plan with
the participation
of team members.
4
RECRUITMENT
Recruitment is the
process of searching the
candidates for
employment and
stimulating them to
apply for jobs in the
organization.
STAGES OF RECRUITMENT
➢Job analysis
It involves determining the different aspects of job, such as through job description and job specification .
➢Sourcing
It means using several strategies to attract or identify candidates. Sourcing can be done by internal or external
advertisement.
➢Screening and selection
It is the process of assessing the skills, knowledge, qualifications and educational or job related experience of
employees who's apply for the job.
➢On boarding
After screen and selection, the best candidate is selected. On boarding is the process of helping new employees
become productive members of the organization.
SOURCES OF RECRUITMENT
➢ Internal recruitment
Promotions and transfers
Rehiring related employees
Employee referrals
➢External recruitment
Advertisement
Campus recruitment
E-Recruitment
Walk in
METHODS OF RECRIUTMENT
➢DIRECT METHOD
These includes campus interviews and keeping a live register of job seekers.
➢INDIRECT METHOD
These includes advertisement in the media, radio, T.V., trade, technical and
professional magazines, etc.
➢THIRD PARTY METHOD
Various agencies are used for recruitment under these methods.
These includes commercial and private employment agencies, and
placement officer of colleges and universities and recruiting firms.
TEAM MEMBER RECRUITING
CRITERIA
❖The candidate possesses the skills necessary to perform the
required work at the speed needed to meet deadline.
❖The candidate will have his needs met though participation in
the project.
❖The applicant has the temperament to fit in with other team
member who have already been recruited and with the project
manager and other key player.
❖The person will not object to overtime requirement, tight
timetable, or other project work requirement.
Clarifying the Team’s Mission, Goals, and
Objectives
Houston (1995) points out that
a mission statement as a "provides
direction in formulating goals".
Benefits of Having a Clear Mission and
Vision
1. Achieve clarity of purpose among all
managers and employees.
2. Provide a basis for all other strategic
planning activities.
3. Provide direction.
4. Provide a focal point for all stakeholders of
the firm.
5. Resolve conflict views between managers.
6. Promote a sense of shared expectations
among all managers and employees .
7. Project a sense of worth and intent to all
stakeholders.
8. Project an organized, motivated
organization worthy of support.
9. Achieve higher organizational
performance.
10.Achieve synergy among all managers and
employees
Benefits Of Team Building
❖ Describe your goal in a precise
term.
❖ Make sure to include the measures
that will be used to judge progress
towards achieving the goal.
❖ Attainable - construct a goal that is
achievable
❖ Your goal should relate to attaining
something that is necessary and of
value.
❖ Determine a date, timeframe, or
schedule for your goal.
Project Team’s Mission, Goals, and
Objectives
❖Efficiency
❖Better Ideas
❖Morale
❖Talent Collaboration
❖Meeting the Deadline
❖Staying Within Budget
❖Communication Ground Rules
Team conflict
“Team Conflict is an interpersonal problem that occurs between two
or more members of a team, and affects results of teamwork, so the
team does not perform at optimum levels”.
How team conflict can arise?
Team conflicts are caused by the situation when the balance
between perceptions, goals, or/and values of the team is upset,
therefore people can no more work together and no shared goals can
be achieved in the team environment.
Classification of team conflicts
Classification of employee conflicts is the foundation of effective team conflict
management, because by having identified a type of conflicts, team leaders are
able to choose right conflict resolving tools and apply appropriate conflict
management strategies.
▪ Functional Attribute
▪Origin Of Conflict
▪ By Behavior
Functional Attribute
First of all, conflicts between team members can
be functional and dysfunctional.
Functional
conflicts
Dysfunctional
conflicts
Functional
Attribute
Types of functional conflict
▪Functional conflicts
Functional conflicts are disagreements that do not significantly affect team
performance, so the team remains functional and is able to produce desired
results.
▪Dysfunctional conflicts
Dysfunctional conflicts are those disagreements between employees that
disrupt teamwork and prevent team members from following shared goals, so the
entire team becomes dysfunctional and no desired results can be produced
Origin Of Conflict
Another way to classify employee conflicts refers to focusing on the origin of
conflicts, or investigating how a conflict has evolved.
Origin Of Conflict
Values of team
members
Goals versus
Expectations
Roles and
responsibilities
Lack of resources
Types of conflict by origin
❖Values of team members
Each team member has its own values yet he/she should follow values of the team. When a
disagreement between the values appears, a conflict may arise.
❖Goals versus Expectations
Often improperly set goals do not relate to actual expectations, then a group conflict may
take place.
❖Roles and responsibilities
If right people are not assigned to right responsibilities and roles, an employee conflict is
likely to arise.
❖Lack of resources
Every team has to work using limited resources – this situation increases the risk of group
conflict occurrence.
By Behavior
Besides this way of investigating team conflicts, there is another way
to classify conflicts into the following types
Behavior
Constructive team
conflicts
Destructive team
conflicts
By Behavior
❖Constructive team conflicts
Such conflicts arise when team members grow personally and increase their
qualification. Constructive team conflicts result in a solution to a problem and
create cohesiveness between team members.
❖Destructive team conflicts
They arise when the team problem solving process fails so no solution is
generated and the problem still exists. Destructive conflicts between team
members defocus group effort and divert energy away from prioritized activities.
Such conflicts demoralize the team and make it polarized.
How conflict is managed within the group can bring
out the best or the worst of team-oriented
organizations?
“The key to successfully utilizing the benefits of task
conflict while reducing the unhealthy relationship conflicts
rests in building healthy relationships at an early stage in
teams. By developing principles of healthy relationships into
teams conflicts can arise around differences in tasks and
procedures but still not have a negative impact by turning
into relationship conflicts that threaten to splinter teams”
Working Out Procedures
❖ Dealing with how we do it comes next.
❖ The key word here is processes.
❖ It is commonly called re-engineering
❖ The difficulty that most teams have with process is that they get so
focused on doing the work that they forget to examine how it is done.
❖ A team should stop working long enough to examine its processes
and to see whether it could use better approaches.
Team Development Stages
The team Development scheme was advanced by Bruce Tuckman in
1965.
Initially Tuckman identified four stages of team development.
A fifth stage was later added by Tuckman about twelve years later in
1977, which is called Adjourning.
It is believe that these stages are universal to all teams despite the
group members, purpose, goals, culture and so on.
Stages of Team Development
❖Forming
❖Storming
❖Norming
❖Performing
❖Adjourning
Forming
THE FORMING
REPRESENTS A TIME
WHERE THE GROUP IS
JUST STARTING TO COME
TOGETHER.
Conti..
Initial contact
Casual Meeting
Members are treated as Strangers
Members look to the leader to give them some structure
Leadership Style
❖Directive Style
❖Leader’s role is primarily directive, pointing people in the right
direction until the team can configure itself.
Storming
DEALING WITH
CONFLICTS AND
DEFINING GROUP
TASKS.
Conti..
In storming stage conflict and competitions are at its greatest.
Issues can relate to things like the group’s tasks, individual roles and
responsibilities or even with team members themselves.
All members have an increased need for clarification.
Questions arise surrounding leadership, authority, rules,
responsibilities, structure etc..
Such questions must be answered so that the team can move on to the
next stage.
Conti..
Once a team receives the clarity that it so desperately needs,
now it can move on to the third stage of team development.
Leadership Style
❖Influence Style
❖Leader directs traffic, serves as a coach, sets limits and
offers suggestions.
Norming
The norming stage is the time when all the team members becomes a
cohesive unit.
Cohesive unit
Conti..
❖Morale of team members is high.
❖They acknowledge the talents,
skills and experience that each
individual brings to the team.
❖Expectations are identified
❖Start to work as one unit
Conti..
❖Developed norms (unwritten rules) about how they will work together
❖Starting to think how we can support other in the team
❖Team ready to perform
Leadership Style
❖Participative Style
❖Leadership begins to fade as important data is shared among team
members.
Performing
This is the final stage
where groups become
high-performing teams.
The team knows clearly
WHY it is doing and
WHAT is doing.
Conti..
Team members are focused on task completion and achievements.
Characteristics: Collaboration, Enthusiasm (Energetic), Trust and Self
motivate on.
Leadership Style
❖Delegative Style
❖Leadership of the group depends on everyone since mutual
interdependence now becomes very important.
❖Leader Hands-off & allow team members to own decisions.
Adjourning
❖Tuckman’s fifth stage,
Adjourning, is the break
up of the team, hopefully
when the task is
completed successfully.
❖Some describe this
stage as Mourning or
Deforming.
Team
Development
Stages Cycle
Rules for Developing commitment
Team
Members
must interact
frequently
1
Individual
needs being
met
2
Why the
Project is
important
3
All Members
share the
goals of team
4
Competition
in teams
5
March & Simmon
44
✓Sarfraz
Ashraf

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Managing project team

  • 2. ChapterOutline ❖ Team Building ❖ Team & Group ❖ Steps to Organize team ❖ Recruitment ❖ Team Mission, Goals and Objectives ❖ Conflicts in Teams ❖ Working Out Procedure ❖ Stages of Team Development ❖ Leadership in Team Building ❖ Rules to Build Commitment 2
  • 4. What is team??? A team is a group of people linked for a common purpose that contains at least 3 or more people. Teams normally have members with complementary skills and generate synergy through a coordinated effort which allows each member to maximize their strengths and minimize their weaknesses.
  • 5. What is team Building…? Team building is a collective term for various types of activities that includes ➢Aligning around goals ➢Building effective working relationships ➢Reducing team members' role ambiguity ➢Finding solutions to team problems
  • 7. Difference between Team and Group The words ‘group’ and ‘team’ are often used interchangeably, but they are actually different in context. ‘Team’ is a collection of people who are interdependently committed to each other in order to achieve a goal or a task. A ‘Group’ consists of individuals who come together to perform a specific task
  • 8. Characteristics of an effective team ➢ Identity ➢ Shared values ➢ Complementary skills ➢ Common goal, vision, purpose ➢ Leadership ➢ Clear formal roles and responsibilities ➢ Decision making skills
  • 9. Benefits Of Team Building ➢Increase Productivity ➢Low Turnover ➢Work-Life Balance ➢Efficient Use of Ideas
  • 10. Steps to Organize team Decide what must be done, using work breakdown structure, problem definitions, and other planning tools. 1 Determine staffing requirements to accomplish the tasks identified in the first step. 2 Recruit members for the project team. 3 Complete your project plan with the participation of team members. 4
  • 11. RECRUITMENT Recruitment is the process of searching the candidates for employment and stimulating them to apply for jobs in the organization.
  • 12. STAGES OF RECRUITMENT ➢Job analysis It involves determining the different aspects of job, such as through job description and job specification . ➢Sourcing It means using several strategies to attract or identify candidates. Sourcing can be done by internal or external advertisement. ➢Screening and selection It is the process of assessing the skills, knowledge, qualifications and educational or job related experience of employees who's apply for the job. ➢On boarding After screen and selection, the best candidate is selected. On boarding is the process of helping new employees become productive members of the organization.
  • 13. SOURCES OF RECRUITMENT ➢ Internal recruitment Promotions and transfers Rehiring related employees Employee referrals ➢External recruitment Advertisement Campus recruitment E-Recruitment Walk in
  • 14. METHODS OF RECRIUTMENT ➢DIRECT METHOD These includes campus interviews and keeping a live register of job seekers. ➢INDIRECT METHOD These includes advertisement in the media, radio, T.V., trade, technical and professional magazines, etc. ➢THIRD PARTY METHOD Various agencies are used for recruitment under these methods. These includes commercial and private employment agencies, and placement officer of colleges and universities and recruiting firms.
  • 15. TEAM MEMBER RECRUITING CRITERIA ❖The candidate possesses the skills necessary to perform the required work at the speed needed to meet deadline. ❖The candidate will have his needs met though participation in the project. ❖The applicant has the temperament to fit in with other team member who have already been recruited and with the project manager and other key player. ❖The person will not object to overtime requirement, tight timetable, or other project work requirement.
  • 16. Clarifying the Team’s Mission, Goals, and Objectives Houston (1995) points out that a mission statement as a "provides direction in formulating goals". Benefits of Having a Clear Mission and Vision 1. Achieve clarity of purpose among all managers and employees. 2. Provide a basis for all other strategic planning activities. 3. Provide direction. 4. Provide a focal point for all stakeholders of the firm. 5. Resolve conflict views between managers. 6. Promote a sense of shared expectations among all managers and employees . 7. Project a sense of worth and intent to all stakeholders. 8. Project an organized, motivated organization worthy of support. 9. Achieve higher organizational performance. 10.Achieve synergy among all managers and employees
  • 17. Benefits Of Team Building ❖ Describe your goal in a precise term. ❖ Make sure to include the measures that will be used to judge progress towards achieving the goal. ❖ Attainable - construct a goal that is achievable ❖ Your goal should relate to attaining something that is necessary and of value. ❖ Determine a date, timeframe, or schedule for your goal.
  • 18. Project Team’s Mission, Goals, and Objectives ❖Efficiency ❖Better Ideas ❖Morale ❖Talent Collaboration ❖Meeting the Deadline ❖Staying Within Budget ❖Communication Ground Rules
  • 19. Team conflict “Team Conflict is an interpersonal problem that occurs between two or more members of a team, and affects results of teamwork, so the team does not perform at optimum levels”. How team conflict can arise? Team conflicts are caused by the situation when the balance between perceptions, goals, or/and values of the team is upset, therefore people can no more work together and no shared goals can be achieved in the team environment.
  • 20. Classification of team conflicts Classification of employee conflicts is the foundation of effective team conflict management, because by having identified a type of conflicts, team leaders are able to choose right conflict resolving tools and apply appropriate conflict management strategies. ▪ Functional Attribute ▪Origin Of Conflict ▪ By Behavior
  • 21. Functional Attribute First of all, conflicts between team members can be functional and dysfunctional. Functional conflicts Dysfunctional conflicts Functional Attribute
  • 22. Types of functional conflict ▪Functional conflicts Functional conflicts are disagreements that do not significantly affect team performance, so the team remains functional and is able to produce desired results. ▪Dysfunctional conflicts Dysfunctional conflicts are those disagreements between employees that disrupt teamwork and prevent team members from following shared goals, so the entire team becomes dysfunctional and no desired results can be produced
  • 23. Origin Of Conflict Another way to classify employee conflicts refers to focusing on the origin of conflicts, or investigating how a conflict has evolved. Origin Of Conflict Values of team members Goals versus Expectations Roles and responsibilities Lack of resources
  • 24. Types of conflict by origin ❖Values of team members Each team member has its own values yet he/she should follow values of the team. When a disagreement between the values appears, a conflict may arise. ❖Goals versus Expectations Often improperly set goals do not relate to actual expectations, then a group conflict may take place. ❖Roles and responsibilities If right people are not assigned to right responsibilities and roles, an employee conflict is likely to arise. ❖Lack of resources Every team has to work using limited resources – this situation increases the risk of group conflict occurrence.
  • 25. By Behavior Besides this way of investigating team conflicts, there is another way to classify conflicts into the following types Behavior Constructive team conflicts Destructive team conflicts
  • 26. By Behavior ❖Constructive team conflicts Such conflicts arise when team members grow personally and increase their qualification. Constructive team conflicts result in a solution to a problem and create cohesiveness between team members. ❖Destructive team conflicts They arise when the team problem solving process fails so no solution is generated and the problem still exists. Destructive conflicts between team members defocus group effort and divert energy away from prioritized activities. Such conflicts demoralize the team and make it polarized.
  • 27. How conflict is managed within the group can bring out the best or the worst of team-oriented organizations? “The key to successfully utilizing the benefits of task conflict while reducing the unhealthy relationship conflicts rests in building healthy relationships at an early stage in teams. By developing principles of healthy relationships into teams conflicts can arise around differences in tasks and procedures but still not have a negative impact by turning into relationship conflicts that threaten to splinter teams”
  • 28. Working Out Procedures ❖ Dealing with how we do it comes next. ❖ The key word here is processes. ❖ It is commonly called re-engineering ❖ The difficulty that most teams have with process is that they get so focused on doing the work that they forget to examine how it is done. ❖ A team should stop working long enough to examine its processes and to see whether it could use better approaches.
  • 29. Team Development Stages The team Development scheme was advanced by Bruce Tuckman in 1965. Initially Tuckman identified four stages of team development. A fifth stage was later added by Tuckman about twelve years later in 1977, which is called Adjourning. It is believe that these stages are universal to all teams despite the group members, purpose, goals, culture and so on.
  • 30. Stages of Team Development ❖Forming ❖Storming ❖Norming ❖Performing ❖Adjourning
  • 31. Forming THE FORMING REPRESENTS A TIME WHERE THE GROUP IS JUST STARTING TO COME TOGETHER.
  • 32. Conti.. Initial contact Casual Meeting Members are treated as Strangers Members look to the leader to give them some structure Leadership Style ❖Directive Style ❖Leader’s role is primarily directive, pointing people in the right direction until the team can configure itself.
  • 34. Conti.. In storming stage conflict and competitions are at its greatest. Issues can relate to things like the group’s tasks, individual roles and responsibilities or even with team members themselves. All members have an increased need for clarification. Questions arise surrounding leadership, authority, rules, responsibilities, structure etc.. Such questions must be answered so that the team can move on to the next stage.
  • 35. Conti.. Once a team receives the clarity that it so desperately needs, now it can move on to the third stage of team development. Leadership Style ❖Influence Style ❖Leader directs traffic, serves as a coach, sets limits and offers suggestions.
  • 36. Norming The norming stage is the time when all the team members becomes a cohesive unit. Cohesive unit
  • 37. Conti.. ❖Morale of team members is high. ❖They acknowledge the talents, skills and experience that each individual brings to the team. ❖Expectations are identified ❖Start to work as one unit
  • 38. Conti.. ❖Developed norms (unwritten rules) about how they will work together ❖Starting to think how we can support other in the team ❖Team ready to perform Leadership Style ❖Participative Style ❖Leadership begins to fade as important data is shared among team members.
  • 39. Performing This is the final stage where groups become high-performing teams. The team knows clearly WHY it is doing and WHAT is doing.
  • 40. Conti.. Team members are focused on task completion and achievements. Characteristics: Collaboration, Enthusiasm (Energetic), Trust and Self motivate on. Leadership Style ❖Delegative Style ❖Leadership of the group depends on everyone since mutual interdependence now becomes very important. ❖Leader Hands-off & allow team members to own decisions.
  • 41. Adjourning ❖Tuckman’s fifth stage, Adjourning, is the break up of the team, hopefully when the task is completed successfully. ❖Some describe this stage as Mourning or Deforming.
  • 43. Rules for Developing commitment Team Members must interact frequently 1 Individual needs being met 2 Why the Project is important 3 All Members share the goals of team 4 Competition in teams 5 March & Simmon