1. +
Appreciative Inquiry for
Learning and Development
Sarah Lewis
Appreciating Change

2. +
Today
 Learning
 Flourishing
 Happiness
 Strengths
 Basic AI model and principles
 Taking something away

3. +
Things I learnt today
 Find a colleague – share one thing you learnt today
 Find another colleague – share another, different, thing you
learnt today
 One more colleague – one more time

4. +
A Quick Reflection
Discuss briefly with a couple of new colleagues
 What have I learnt about myself and others in the last 10
minutes?
 What, if anything, else has changed – mood, alertness,
interest, engagement etc?
 So what is the point of the exercise, the moral of the story?

5. +
What Helps Us Flourish as Individuals?
 Positive Emotions
 Engagement or
flow
 Meaning
 Positive
Relationships
 Accomplishment

6. +
Happiness causes success:
The evidence
 Doctors diagnose better, Salespeople sell better, Accountants
survive stress of tax season better
 Coors Brewing $6.15 return in profitability for every $1 on fitness
programme, Toyota jump in productivity when involved strengths
based training, Project managers with encouraging managers
perform 31% better,
 Mining Company – Losada line shifts increase productivity
 All of these establish causality not just correlations
 In every domain – happiness leads to success –
jobs, careers, business, health, friendship, sociability, creativity, en
ergy
 Partly because people learn better

7. +
The Magic Positivity Ratio
 Losada and Heaphy research – organisational
performance
 Gottman research - relationships
 Shawn Achor research - success
 Fredrickson research – cognitive abilities
 3:1 – 12:1
 Happiness causes success
 Happiness supports effective learning

8. +
Happiness causes success: How does it
work?
Dopamine and Serotonin
 Happiness ‘floods our brain’ with
these chemicals
 They make us feel good
 Help us organization new
information
 Keep it in the brain longer and
retrieve it faster later
 Think more quickly and
creatively
 Better at complex
analysis, problem solving and
inventing new ways of doing
things
 Enables us, quite literally to ‘see
more’

9. +
Positive emotions for learning and
development
Find three colleagues to work with
Find yellow card – positive emotions
 Add to the list of positive emotions for a few moments
 Turn card over – Take the discussion questions, reframe the
last one substitute ‘your learning and development activities’ for
‘everyday working’. Use questions to stimulate discussion

10. + Strengths/Talents Comparison
Strengths Talents
Source literature search survey
Orientation psychological managerial
Theory base
brain chemistry
(evolutionary)
neurological
learning
(individual)
Objective
universal
classification
system
identification of
personal talents
Purpose the meaningful life
excellent

11. +
Strengths
 Are energising
 Are easy to use/do
 Are transferable across situations
 Are the greatest potential for growth
and development
 Increase confidence, and sense of
wellbeing
 Are life-enhancing
 Are under-recognised and valued in
the work place

12. +
Optimal Performance
l ContributionGoal Attainment
Potential
Fulfillment
Well-being
Growth
Authenticity
Energy
Alex Linley
Engagement
Motivation
Morale
Strengths: connected to

13. +
Discovering Strengths
 Psychometrics
 What I can’t not do
 When am I most energised
 When do I experience flow
 What I do purely for pleasure
 Experience as life-enhancing
 Use as treat to self: to self motivation
 Bring to everything

14. +
Discovering strengths and resources
 Three more new people
 Introduce yourselves
 Think of a time at work when you were really engaged, when you
were at your best, fully involved, achieving things. In flow
 What was going on?
 How did you do that?
 What made the good experience possible?
 What did you bring to it?
Audience to listen for what you are amazed and impressed by -
listen for the person’s strengths and resourcefulness. Select one
strengths card to offer to the speaker. Quickly feedback what you
heard that led you to choose that card before moving on to the next
person

15. Constructionist
Simultaneity
Anticipatory
Wholeness
Poetic
Positive

16. +
Appreciative Inquiry: 5D Model
June 13www.jemstoneconsultancy.co.uk
16
Discover and Value
‘the best of what is’
Dreaming
‘What might be’
Design through
Dialogue
‘What should be’
Destiny
‘What will be’
Define:
Affirmative Topic
Choice

17. +
Finishing up
 Cards back in packs. 21 positive psychology cards (including
title card). 24 strengths cards
 Books, cards for sale up here. Also leaflets on master-classes –
have five discount codes for the one next week (20th)
 One thing I can take away from this session to help me with my
work opportunities and challenges.

18. +
Appreciating Change
sarahlewis@appreciatingchange.co.uk
07973 783715
www.appreciatingchange.co.uk Thank You
Sarah Lewis