 Definition of team – understanding the
concept
 Learning Strategies to team building
 Understanding the problems
 Solving team problems
 Develop Skills to be an effective Team leader
 Developing Communication Skills

 Team: It is defined as the
number of people coming
together to achieve a
common goal of an organization.

 There are a number of tasks an organisation needs
to perform . However just a singe person cannot
perform the tasks.
 And this is where a TEAM comes in the picture.
 Today, in all organizations, the concept of Team
Building has gained momentum as there is a lot of
competition amongst the companies.
 Hence the more effective co-ordination, co-
operation and understanding amongst the teams,
the better the outcomes.
 This also helps in the survival of the companies and
to be at the top in today’s competition.

 In a company, right from the Director, to the
AVP and the lower designation employees,
all are considered as a team.
 Hence having teams is an unavoidable part
of the organizations today to meet the
demands of the market for quality, and
variety.

 Team-Building is to be done carefully as it depends on the leader as to
what is his criteria while selecting the individuals, their qualities and
how does these combinations profit the business:
1)Have a specific objective: It important for the leader to be clear with
the objectives of organizations, so that he can concentrate all of the
members to achieve those objectives.
2)Decide on the size of the team as per the requirement: It is
important to decide how many members do you need in a team, as too
many members become impossible to handle and manage and then
the outcome gets affected.
3)Also prepare and plan team structure: and the hierarchy, so that
you can select the members accordingly as per the required
qualifications and expertise.
4)Develop behavioural rules- Its better for the leader to set certain
behavioural rules for the members, e.g.. being co-operative, team
work, communication, etc so that there are lesser possibilities of
conflicts since the beginning.

5)Define authority: This is necessary so that people know to
listen to . Sometimes there are few dominating people who are
not in mood to listen to any advice.
6)Get to know each other: During the team building process, its
a good idea to know each other well, each other’s point of view,
opinions , etc.
7)Identify the support available: i.e. the budget required,
important information , any special equipments required , and
any other resources for any help.
8)Implement stability of members: Its leader’s responsibility to
develop good rapport and relations with the members so that
they do not switch the companies frequently as then all the
efforts in training, learning becomes a waste.

 9) Interaction with members: Its very important to have
interaction with the members , asking them their suggestions,
informing them about any changes so that they feel important.
 10)Ask open-ended questions: means questions in which you
have a scope for the other person to answer. E.g.. Instead of
“Hope you are doing good” where the answer could be just a
YES, you can say ” How are you doing today?”where the other
person gets a chance to speak.
 11)Delegate: This is important in team-building as the more you
delegate the more responsible the members feel and they feel
valued.
 12)Rotate the work responsibility: Instead of giving the work
role to just a single person keep on rotating it, so that all get an
equal chance to prove their capabilities.

13)Provide basic equipments: E.g.. if you expect any
work from them, make sure you provide the basic
resources and equipments required, or else they get
demotivated and frustrated.
14)Ventilation: its good to have an airy room with good
lights and ventilation so that they do not feel sick.
15)Avoid distractions:- You can have meetings in rooms
which are free of distractions, a quiet place.
16)Refreshments: During the process, refreshments is
very important as they get to freshen up.
17) Develop rapport: its important to have friendly
relations with the members.

 Team-building helps to combine the individual talents of
each members and achieve the company’s goals.
 It creates a feeling of unity amongst the members and they
start caring for each other , and thus improve relations
amongst them.
 Working in team also saves a lot of time , especially on
time-consuming projects.
 The members motivate each other and hence they get a
lot to learn from each other.
 Teams provide valuable feedback to the top management
when it comes to making any changes in the organisation
process or structure or working.

 It helps to develop communication skills, and
people learn to interact amongst each other.
 Thus teams help to analyse any problems at the
root level itself and thus save it from .
 To have a sense of self-fulfilment and
accomplishment . They feel more positive and
confident.
 To get to know each other.
 It creates a feeling of trust among the employees:
Don’t always be negative about your colleague, he
might not always gossip against you in public.

 Manipulative: There could be a lot who are
too manipulative and who distract the work
atmosphere . They could be detrimental.
 Judgemental: Never judge others without
proper information or knowledge or even
without meeting them.
 Avoid decision making: There could be few others who do not
believe in their capabilities and thus avoid taking nay decisions .
This keeps them away from utilising their capacities to the
fullest.
 Attack people: Some members have the tendency to directly
attack people verbally if they do not agree to their opinions, in
such cases if the other person also gives back , then the
conflicts arises.

 Criticize other’s ideas: Some are not very openly
attacking kinds, however they silently hidden criticize
other’s ideas and do not accept them.
 Disinterested: Some show disinterest in the work,
decisions or any group activity which can be an obstacle in
team-building
 Not willing to share work load: Some are restricting the
work only up to their own. They are not willing to share
their colleague’s work in case of workload.
 Gossip: Some people have the habit of continuous
gossips , and concentrate lesser on the work.

 Waste time: few members are ought to just hang around
and waste their own and other’s productive time and this
hampers the team-building process.
 Not participating: A few others are reluctant to participate
in team’s activity , may be because they are shy or they
are not confident.
 Being passive: it means not being open, agreeing easily
to other’s ,etc . But this behaviour is not always beneficial.
 Aggressive: Some members are very aggressive and
react immediately to what others say. They are short-
tempered.

 Share information without hiding any information.
 Share work
 Motivate each other.
 Listen
 Work in a team
 Be optimistic
 Participate fully and with interest in the task.
 Develop good rapport with each other.
 Respect each other’s views and opinions.
 On time

 Be courteous
 Open-minded
 Honest
 Complete work on time
 Clarity in communication

 I – Forming:
- Here, the members are just being introduced to each other.
- They are not very clear on the team goals and objectives. --
They are striving to be accepted by other team members and
getting more comfortable with each other.
 II – Storming:
- members here start enquiring regarding the team leader, and
objectives.
- There is possibility of conflicts arising as members share their
own ideas and each wants their ideas to be excepted.
- Hence the team leader should use communication and control
as means to manage the team.

III -Norming:
- The members start working toward the goals and
thus coming together.
- There is a good rapport building amongst the
team.
- They start accepting the leaders, other members,
have more involvement and are ready to start
performing.
- Thus at this stage the conflicts and
misunderstandings start getting resolved.
IV - Performing:
-Here the team members start understanding their
work, and responsibilities.
- Hence their behavior is more matured.

 Leaders play an important role in
decision-making process of the
team.
 They are also committed to the
decisions made.- also they need
to be quick in taking decisions.
 Plus they also need to take the responsibility of the
decisions taken.
 As the consequences of a decision can be positive
or negative.
 Also the decision that are taken are vital for the
progress and success of the organisation.

 Following steps are followed by leaders in the team’s decision-
making:
 Collect information: As much required for taking the decisions
, as decision taken in a haste is of no importance.
 Analyse it: Check whether the information shared by others is
ethical, correct and sufficient to take decisions.
 Develop ideas: Find out new , creative and innovative ideas to
enhance the team’s productivity to give the best.
 Alternatives: Find out alternative solutions in case one or the
other options or ideas do not work , so else the you get stuck
up.
 Make decision: And finally after analysing the entire situation,
take the final decision wisely, carefully and with responsibility.

 Sometimes based on the decision,
the effects could be negative
which
might give rise to problems or issues.
 Hence having the expertise to work on
the problems and solve them for the good of the
organization is also important.
 Problems have to solved before they grow big
enough to have difficulty in handling them, and
before they get escalated at higher levels.
 Hence managers need to follow correct process to
solve the problems.

 Identify issue: Sometimes the leaders are not
at all aware of the issues happening in their
teams . This is due to lack of interaction . Hence
firstly identifying the problems is necessary
 Collecting factual information: regarding the
problem , i.e. who is the creator of problems, on
what issue is the problem,etc
 Find Alternate solutions: on how to solve the
problems.eg. if its because of a particular
person, talking to him can help.

 Listen to both sides: Always listen to both sides before
taking any decisions . As otherwise the other would feel
that you are being biased.
 Never be Biased: in taking decisions. It should be
favourable to the person who deserves it. Never favour it
to your friends. as this makes your value and respect
lesser
 Decision-making: as mentioned , follow the process
 Act quickly: On knowing the problem act quickly , this
helps the members to understand the intensity of the
matter or its seriousness. If you act after a while , the
problem could intensify more.

 Rewards and Recognition plays an important role in team-
building.
 It increases the morale of the members and their self-
confidence.
 Plus it helps in employee retention.
 Formal Recognition in front of the public and entire staff.
 Also Increase in salary or giving some perks, vouchers, etc.
 Complimenting them in front of your superiors or suggesting
their names for promotions in case of some bigger achievement.
 Also see to it that it gets effective, immediately.ie. Do not
announce today and make it applicable after a week.

 Always remember that the
meeting with your team
members have to be fun.
 They should not be tensed
with the thought of just the meeting.
 So see to it that its not time-consuming, and all
the agenda are communicated in advance to
the members.
 Have light moments in meetings, like sharing
jokes, asking them personal questions , etc.

 A team is effective to the extent its members
make it effective.
 Hence a leader plays an important role in
team-building.
 Thus for a company to succeed and
generate more profits the concept of team-
building plays an important role.