1.
WORKING WITHIN
ATEAM

2.
DEFINATION
 Team: It is a group of individuals working
towards achieving common goals of the
organization..usually sharing common
interests.
 TeamWork: It is the process where all team
members actively participate to achieve the
team goal.

3.
INTRODUCTION
 Teams are an integral part of an organisation.Thus working
within a team needs certain skills to be developed, i.e. the
TEAMWORK .
 Thus in a team, different individuals are expected to
conduct different tasks thus contributing to the overall
tasks of the team.Thus there is division of labour and work.
 This concept is called team work and requires a lot of co-
operation and understanding amongst the members.
 Once team work is present in a team, it helps it to resolve
conflicts faster and thus be more efficient and productive.
 Never doubt that a small group of thoughtful, committed
people can change the world. Indeed that is the only thing
that ever has- Margaret Mead

4.
TYPES OF TEAMS
 TaskTeams:
 ManagementTeams:
 WorkTeams:

5.
FORMATION OF TEAMS
 Its the ground level in the stability of a team.
 The members will decide as to how will they
operate and what are the common goals.
 Decide the basic operation rules:
-Team agenda
-When and where the team meets.
-Who all will participate
-What if the team leader is not available during a
crisis.
- How to avoid conflicts

6.
ADVANTAGES OF TEAMS
 Shared responsibility.
 They promote job satisfaction.
 They develop team morale, and more
participation
 Combined expertise and knowledge and skills of
all together.
 To complete work faster.
 There are more people involved , so more ideas
to achieve goals.
 Also the team generates more innovative and
creative ideas

7.
DISADVANTAGES
 Conflicts can arise which is sometimes not easy
to resolve , thus affecting the team member’s
and in turn organisation’s productivity.
 Some members are more dominating and loud
thus hiding the shy members from giving out
their opinions , thus losing few important points
or ideas.
 Team attitude is sometimes not right , and they
behave like crabs. Pulling the other when he tries
to go ahead.

8.
TEAM WORK
 Every person has his own core skills and brilliance ,
however when put these things along with the other
team members, the benefit is adding your core
competencies with other’s and thus over
performing.Thus working singly will always give you
results at lower than that when worked in teams.
 Sometimes when you are constantly facing failures,
remember that its time then to change your
strategies which can be thought of and done very
well in teams as then there will be many creative and
innovative ideas from other team members to apply
different strategies.

9.
FACTORS FOR EFFECTIVE TEAM
 For a team to work efficiently the following factors have to
be considered
 Goals: set by the teams and the organisation as a whole.
 Structures: of working, the hierarchies,etc.
 Roles: of individual members, there should be clarity in
roles and no confusion.
 Positive Role-Model: A leader is the main element in a
team hence his behaviour and acts and expertise has to be
such that he is treated as a role model and is looked on by
his members
 Belonging: Members should have a sense of belonging to
the group .This happens when they spend more and more
time together to know and understand each other and
work for the common goals.

10.
QUALITIES OF EFFECTIVE TEAM
 More use of “We "rather than on “Me”
 Common goals: Its very important for the team to have common goals
and interests so that they work together to achieve them
 Coaching: others in case they are freshers,or new to the field or for any
changes or modifications in systems.
 Taking ownership individually:The teams take the responsibility on
their performance and not blame each other for any wrong decisions
 Flexibility: to help others when required by keeping aside one’s work for
a while
 Resolving conflicts: Instead of joining the rally the members should
strive to get in it resolved.
 Communication skills:There should be good and open communication
amongst them . Any misunderstandings can be sorted out through
communication and not through accumulating the anger
 Polite: following etiquette, like a thank you or a please goes a long way.

11.
QUALITIES OF EFFECTIVE TEAM
 Disagree an idea and not a person ,as that's where conflicts
starts.
 Praise others ideas or suggestions and also implement them
 Stop being emotional: Have control on your emotions and mind.
 Discussing: every idea or views or opinions with your fellow
members so that there is lesser disagreement as the person who
puts forth is idea can then get a chance to clarify it advantages.
 Open-minded: of any new ideas or changes to be adopted, and
stop being rigid.
 No dominance: do not dominate the other members based on
seniority, qualifications or skills, this leads to conflicts.

12.
QUALITIES OF EFFECTIVE TEAM
 Commitment: the members should be committed to their
team and work.They should put aside any personal
interests or grudges.
 Social Skills: of interaction and being open and free to
socialise.
 Speak with energy and enthusiasm
 Cooperation: The team members should support and co-
operate each other in all situations. Sometimes due to
some personal problems if someone is not able to
concentrate on the work, other should co-operate with him
instead of thinking that he is running away from work.
 Trust: Its important to have trust amongst each other and
also with the leader. Some people have the habit of not
trusting anyone for no particular reason

13.
TEAM MEMBERS ROLE
 When working within a team the team
members are expected to perform certain
functions as following:
 Make clear the goals or objectives to be
achieved.
 Allow sharing the roles and also of work if
required under pressure.
 Have clarity about individual responsibility so
that members within the team do not start
blaming each other for any faulty

14.
TEAM MEMBERS ROLE
 Do not snatch other’s credentials.
 Support and co-operate and help each other.
 Stop being political and creating a negative
atmosphere ,not conducive for survival.

15.
COMMUNICATION
1)Within the team: with each other
2)Communicate with other teams of other
departments or same departments
 Communication should be:
 assertive
 Confident
 Open and direct
 Active listening

16.
TYPES OF BEHAVIOUR
 Within a team, members display any one of the
types of behaviours. However Assertive
behaviour is the best type of follow.
 Aggressive: Dominating types, very rude and
arrogant, Over confident, frequently get angry.
 Submissive: Always says”yes”to anyone, lacks
self-confidence, quiet, over-apologizing
 Assertive: confidence, straight posture, respect
own and other’s values, fight for other’s rights as
well.

17.
STAGES OF TEAM DEVELOPMENT
 Forming:
- Here, the members are just being introduced to each
other.They are not very clear on the team goals and
objectives.They are striving to be accepted by other team
members and getting more comfortable with each other.
 Storming :
- members here start enquiring regarding the team leader,
and objectives.
-There is possibility of conflicts arising as members share
their own ideas and each wants their ideas to be excepted.
- Hence the team leader should use communication and
control as means to manage the team.

18.
STAGES OF TEAM DEVELOPMENT
 Norming:
-The members start working toward the goals and thus
coming together.
-There is a good rapport building amongst the team.
-They start accepting the leaders, other members, have
more involvement and are ready to start performing.
-Thus at this stage the conflicts and misunderstandings
start getting resolved.
 Performing:
-Here the team members start understanding their
work, and responsibilities.
- Hence their behavior is more matured.

19.
TEAM BUILDING
 If you are a part of the team while it is being
built, it is important to consider some points or
have certain features at the beginning itself so
that you develop a good rapport with others
when they become a part of your team.
 Get acquainted with others.
 Show co-operation
 Have good communication
 Start getting comfortable with them.
 Share all information without hiding any.
 Thus win other’s trust

20.
TEAM LEADERSHIP
 Check and identify a person with good
leadership skills who can handle the team and
conflicts so that your team doesn't waste time in
playing politics and concentrates on the
outcomes as well.
 Its important to have a leader within a team so
that there are clashes, as some members would
only listen to obey their leaders and not any
other member.
 Team work is about situational leadership.
Letting the person with relevant core
competency for a situation take the leadership

21.
LEADERSHIP SKILLS
The following are a few leadership skills to be developed by a leader
in order to have effective working and to ensure productivity
within a team.
1) Good Rapport: It is very important to have a good rapport with
the members. Instead of being and behaving like a leader he
should be more of a friend to them. However it has to be done so
skilfully that the members do not take disadvantage of the
leader’s friendly behaviour.
2) Communication: Most of the misunderstandings and issues get
solved by having an open communication forum.The members
should feel free to communicate to leader whenever required and
also whatever required without any hesitation.The
communication should be very open and transparent. Plus the
same information should be shared and communicated to all the
members

22.
LEADERSHIP SKILLS
3) Listening Skills: It is very important to not just talk and
order but also to listen to the grievances and issues or
conflicts of the members. Active listening is important as
also empathising is equally important.
4) participation: Leader should see to it that every member
has equal participation w.r.t the ideas and suggestions and
that none of the member is left isolated.
5) Motivation: Rewarding the members is equally important,
e.g. if any member over performs see to it that the official
mail is sent to his superiors with a “cc” to the main
hierarchies involved and also the members. Also openly
congratulate the members and also reward them.This
motivates the members to perform better as well as also to
other members to give their BEST.

23.
LEADERSHIP SKILLS
6) No Politics:The leader has to ensure lesser and lesser
existence f politics and back-stabbing as this is a natural
and more common thing in any organization. When
members gauge that the leader is striving to eliminate
politics genuinely they develop more trust towards him.
7) Training: It is important to keep the members updated
with any latest development is the products or processes or
systems. Hence ensure ongoing training is given to them.
8) Team-work: he has to ensure that there is nor conflict
amongst members and thus that they work together and in
a team by keeping aside their personal grudges.

24.
TEAM MEETINGS
 Meetings, if not planned and conducted accurately, can turn out
to be useless.
 Thus working within a team for effectively conducting meetings,
is vital .
 Firstly have a meeting agenda , as all details of the meetings will
be mentioned there , thus avoiding the possibility of missing any
important points.
 The first thing to be discussed in the meeting is usually about
how are things faring and if any extra support is required by the
team members.
 Also fix the date , time and venue for the meeting is advance so
you are also saving yours and your member’s time.
 See to it that all the members participate in the team meetings.

25.
TEAM MEETINGS
 If you find any particular person being isolated or
being shy or being the submissive types, it is the
duty of the leader to encourage him to talk and
share his views as well as if any problems faced by
him.
 Brainstorming is one of the methods resorted to
within teams if the matter requires serious attention.
 Brainstorming is a method of creating new and
innovative and helpful ideas to be put on paper.
 Accept all the ideas, as if you reject them then
members would stop contributing.
 Give time , sometimes members open up slowly

26.
RESOLVING CONFLICTS
 Conflicts are also an integral part within a team.
 When two people of different background,
experience and perceptions come together, conflicts
are bound to arise.
 A leader can adopt following steps to keep a check:
-Keep a check on any conflict situations or
behaviours
-Handle them before they become too big to solve.
-Anticipate conflict
-Know the reasons for its existing
-Have solutions to solve

27.
CONCLUSION
 Teams are dynamic and not fixed.
 Working within teams requires a positive attitude and work
commitment.
 Plus there should also be a good understanding amongst
the members for the team work to be effective.
 Thus to go in the same direction, we can go quicker and
easier when we work within teams.
 So if we support each other, in spite of our differences, we
can meet the team goals ,so the main thing is to be aware
of the quality of sharing.
 Innovation is simply group intelligence having fun-Tom
Peters