Entrepreneurship & organisations: influences and organizations
Newcastle network2013
1. How can you use enterprise
technologies to improve
organizational performance?
2. What is our organizational
focus?
What are we trying to
improve?
What knowledge do we need to
capture?
What can we leverage to
improve the system?
How will we measure the
results?
Focus Improve Knowledge Leverage Measure
Networks Relationships Emerging Interactions Innovation
Introduction Context Building
Blocks
Challenges Concerns
4. Social media relies on web-based to
focus communication on interactive
dialogue between organizations,
communities, and individuals
Social Networking leverages technology to
build and/or elucidate networks of people
who share common interests or activities.
Social Networking sites often include
social media tools to facilitate the
interaction and conversation
Introduction Context Building
Blocks
Challenges Concerns
11. Patti Anklam The Social-Network Toolkit
Introduction Context Building
Blocks
Challenges Concerns
12. Blind trust "Seeing is believing"
Trustworthiness Personal or product based
reputation
Contextual trust What works in a special
context
Referred trust Relying on the opinions of
those we admire
Vanessa Hall - The Truth About Trust in Business
Introduction Context Building
Blocks
Challenges Concerns
13. Department Risk Opportunity
Human Resources Violation of existing policies Attract, engage, retain
IT Information security, data
loss
Reduce network and
desktop support requests
Legal Copyright, freedom of
speech, libel, audit trails
Better corporate oversight,
tighter controls
Marketing Aggravate brand fracture Enable market to self-
educate
Customer Service Perceived productivity loss Reduce call centre demand
www.erickSchwartzman.com
Introduction Context Building
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Challenges Concerns
15. Knowledge is not only history: it is a
dynamic/changeable process
KM is facilitated by technology, but it is
primarily about people, working together and
about communication
We need to connect, to put in context, to
globalize our information and our knowledge,
thus to look for a complex knowledge.
Knowledge management originates from a
strategy that is informative, instructional, and
cognitive.
Introduction Context Building
Blocks
Challenges Concerns
16. Culture can be defined as the shared
experiences, stories, beliefs, and norms that
characterize an organization.
It is a form of individual or collective
representation
Cultural change is a change in representations
By applying the concepts and principles of
complexity thinking we can gain a new
understanding of business culture
Introduction Context Building
Blocks
Challenges Concerns
17. Common objectives – shared
meaning
Actors and actants
Innovation closely tied to
organisation
Possibilities tied to societal
environment
Introduction Context Building
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Challenges Concerns
18. Ordered domain: Known causes and
effects.
Ordered domain: Knowable causes
and effects.
Un-ordered domain: Complex
relationships.
Introduction Context Building
Blocks
Challenges Concerns
21. 1. The Work Network With whom do you exchange information as part
of your daily work routines?
2. The Social Network With whom do you “check in,” inside and outside
the office, to find out what is going on?
3. The Innovation Network With whom do you collaborate or kick around
new ideas?
4. The Expert Knowledge Network To whom do you turn for expertise or advice?
5. The Career Guidance or Strategic
Network.
Whom do you go to for advice about the future?
6. The Learning Network. Whom do you work with to improve existing
processes or methods?
Karen Stephenson
Introduction Context Building
Blocks
Challenges Concerns
22. Characteristic Value
Degree Centrality Number of links
Betweeness
Centrality
Role of brokerage
Closeness
Centrality
Vector of visibility
Network
Centralization
Centralized vs
Decentralized
Network Reach Importance of first 3
levels
Boundary Spanners Linked to Innovation
Peripheral Players Potential Gateways
Introduction Context Building
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Challenges Concerns
23. In physics, a power law relationship between
two scalar quantities x and y is any such that
the relationship can be written as
<math>y = ax^k,!<math>
where a (the constant of proportionality) and
k (the exponent of the power law) are
constants.
in its simplest terms roughly eighty percent of
the work is done by twenty percent of the
network
Introduction Context Building
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Challenges Concerns
24. In reality, the market is nothing but a directed network
No manager or firm can succeed or fail alone, customers,
managers and teams are inherently linked together in
social networks.
The notion of interdependence : managers constitute hubs
and nodes of the network, organization learning will filter
down and out through the network as a whole.
six degrees of separation : everyone in the world can be
reached through a short chain of acquaintances.
Change is marked by "phase transitions" from states of
disorder to order: "cascading failure“ and “emergent”
threats .
Introduction Context Building
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Challenges Concerns
29. • Peer to peer banking
• Zopa categorizes borrower credit grades;
lenders then make offers, borrowers agree to
aggegrate rate
• Zopa distributes the money, completies the
legal paperwork, performing identity/credit
checks, and enforces collections.
• Zopa mitigates risk for lenders, optimizes
market offer for borrowers
• Zopa’s repayment rate is currently 99.35 per
cent
Introduction Context Building
Blocks
Challenges Concerns
31. • Pearltrees is an example of social
curation
• Users can assemble these pearls into
trees based around a topic
• Pearltrees is using that data to
determine how different topics and
bookmarks are related.
• In the same vein as Google’s PageRank
and Facebook’s EdgeRank, Pearltrees
uses TreeRank to explore the notion of
an “Interest Graph”
Introduction Context Building
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Challenges Concerns
33. • InnoCentive is an "open innovation" company
that tackles research an
development problems
• Open Innovation suggests that innovation is
more likely to come from a community than
from an organization
• The model addresses problems in
engineering, computer science, math, the
physical sciences and business.
• Cash awards are given for solving challenge
problems typically from $10,000 to $100,000.
Introduction Context Building
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Challenges Concerns
38. Information overload
Misplaced costs of social
obligations
Information pollution
(spam)
Dealing with hierarchy in a
professional environment
The quality of information
can be very poor
Introduction Context Building
Blocks
Challenges Concerns
39. What is our organizational
focus?
What are we trying to
improve?
What knowledge do we need to
capture?
What can we leverage to
improve the system?
How will we measure the
results?
Focus Improve Knowledge Leverage Measure
Networks Relationships Emerging Interactions Innovation
Introduction Context Building
Blocks
Challenges Concerns