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Eli Schwartz
Director of Marketing, APAC SurveyMonkey
SurveyMonkey 亞太行銷總監
Everyone Can Be A VIRAL Marketer
病毒行銷·你學得會!
Taipei, Taiwan
August 2016
SurveyMonkey 是世界一流的問卷調查平台
SurveyMonkey Is the World’s #1 Survey Platform
2
3MSurvey responses
are generated daily
每日回收問卷數
17KNew sign-ups daily
每日註冊新用戶
90MUnique visitors
every month
每月訪客
“SurveyMonkey turns online
surveys into a hot business.”
“One of the hottest startups
to watch.”
Non-Profit
27%
Personal
1%Education
21%
Govt.
9%
For-Profit
42%
We Have 20+ Million Registered Users of All Types
99%of the Fortune 500
2 千多萬的註冊用戶,涵蓋了 99% 的 500 強企業
Get valuable data for everyone across your organization
We Help Companies and People Make Smarter Decisions
Performance
Reviews
Website
Feedback
Parent
Feedback
Event
Planning
Product
Research
Market
Research
NPS
Employee
Satisfaction
Customer
Satisfaction
Nonprofit
Surveys
我們幫助企業和個人蒐集數據,做出合理決策
績效評估 網站反饋 母公司反饋 活動規劃 產品調研
非盈利調查 客戶滿意度 員工滿意度 NPS 市場調查
Elis@surveymonkey.com
Why do you want to go viral?
6
為何要玩病毒行銷?
Why do you want to go viral?
7
為何要玩病毒行銷?
8
9
Everything can be viral
萬物皆有染
www.surveymonkey.com/r/3DHLXJ8
What is virality?
• Controversy 爭論
• Anger 憤怒
• Joy 快樂
• Newsworthy 有新聞價值
• Easy to consume 消費得起
• Practical & useful 實用性
There must be an emotional connection for you to engage
找到用戶積極參與的情緒連接點
What do the experts say? 磚家說
13
• Attributes 屬性 – tie in to who people are (e.g students, patriotism)
• Tribes 群體 – make them a part of something (“Pissed off consumers”)
• Insights 見解 – confirm a flattering attribute (Yup, you are smart)
• Ego 自我意識 – Share to make yourself look good
• Topical 話題 – on the the relevant topics (Latest news)
• Competition 競爭 – Can you beat me?
• Collaborative 合作 – Brings a feeling of togetherness
• Delight 高興 – LOL!
• Actionable 可行 – How to lose weight
Examples of viral triggers 行銷導火索
14
• Bill is Stupid
• Ice bucket challenge
• Various infographics
• Videos
Examples of virality
15
• Bill is Stupid
• Ice bucket challenge
• Various infographics
• Videos
Examples of virality
16
• Bill is Stupid
• Ice bucket challenge
• Various infographics
• Videos
Examples of virality
17
• Bill is Stupid
• Ice bucket challenge
• Various infographics
• Videos
Examples of virality
18
19
• Male vs female?
• Age?
• Hours of sleep at night
• How much money do you make?
• Bad habits?
• Where do you live?
• Have you ever been unfaithful?
• What was the last lie you told?
• Devices?
• Scenarios
• Image reactions
Use surveys and ask BOLD questions
20
使用問卷大膽調查
Paint a bullseye around your darts
21
Prewrite your headlines
___% of ____ ____ want to ____
with____
在飛鏢所射之處畫靶心
Paint a bullseye around your darts
22
Prewrite your headlines
___% of ____ ____ want to ____
with____
16% of married | males want to
have an affair with Justin Bieber
在飛鏢所射之處畫靶心
Surveys = data = Unique content
charts
articles
infographics
blogs
PDF
Surveys
調查 = 數據 = 獨特內涵
Case study
26
27
surveymonkey.com/r/sg-toilet-example
Painted bullseyes
28
畫靶心
Single dimensional view
29
單維度的觀點
2 dimensional view
30
兩維度的觀點
What was the other?
31
32
Turned in into an infographic
33
圖像視覺化
Results
34
Toilets go viral, but so do lots of other topics!
35
除了廁所,還有很多話題可以病毒行銷
www.surveymonkey.com/results/SM-
YZTV82VM/
• Dig deep into behaviors
• Put numbers in the headline
• Use short URL’s
• Make the URL’s descriptive
• Use images above the fold
• Make it easy to scan
• Time it right
• Get it to influencers
• Be newsworthy
• Use paid social
• BUILD IN THE EMOTION
Next steps
37
Email me for slides:
eli@surveymonkey.com

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Everything Can Be A VIRAL Marketer: How To Create Shareable Survey Content

  • 1. Eli Schwartz Director of Marketing, APAC SurveyMonkey SurveyMonkey 亞太行銷總監 Everyone Can Be A VIRAL Marketer 病毒行銷·你學得會! Taipei, Taiwan August 2016
  • 2. SurveyMonkey 是世界一流的問卷調查平台 SurveyMonkey Is the World’s #1 Survey Platform 2 3MSurvey responses are generated daily 每日回收問卷數 17KNew sign-ups daily 每日註冊新用戶 90MUnique visitors every month 每月訪客 “SurveyMonkey turns online surveys into a hot business.” “One of the hottest startups to watch.”
  • 3. Non-Profit 27% Personal 1%Education 21% Govt. 9% For-Profit 42% We Have 20+ Million Registered Users of All Types 99%of the Fortune 500 2 千多萬的註冊用戶,涵蓋了 99% 的 500 強企業
  • 4. Get valuable data for everyone across your organization We Help Companies and People Make Smarter Decisions Performance Reviews Website Feedback Parent Feedback Event Planning Product Research Market Research NPS Employee Satisfaction Customer Satisfaction Nonprofit Surveys 我們幫助企業和個人蒐集數據,做出合理決策 績效評估 網站反饋 母公司反饋 活動規劃 產品調研 非盈利調查 客戶滿意度 員工滿意度 NPS 市場調查
  • 6. Why do you want to go viral? 6 為何要玩病毒行銷?
  • 7. Why do you want to go viral? 7 為何要玩病毒行銷?
  • 8. 8
  • 9. 9
  • 10. Everything can be viral 萬物皆有染
  • 13. • Controversy 爭論 • Anger 憤怒 • Joy 快樂 • Newsworthy 有新聞價值 • Easy to consume 消費得起 • Practical & useful 實用性 There must be an emotional connection for you to engage 找到用戶積極參與的情緒連接點 What do the experts say? 磚家說 13
  • 14. • Attributes 屬性 – tie in to who people are (e.g students, patriotism) • Tribes 群體 – make them a part of something (“Pissed off consumers”) • Insights 見解 – confirm a flattering attribute (Yup, you are smart) • Ego 自我意識 – Share to make yourself look good • Topical 話題 – on the the relevant topics (Latest news) • Competition 競爭 – Can you beat me? • Collaborative 合作 – Brings a feeling of togetherness • Delight 高興 – LOL! • Actionable 可行 – How to lose weight Examples of viral triggers 行銷導火索 14
  • 15. • Bill is Stupid • Ice bucket challenge • Various infographics • Videos Examples of virality 15
  • 16. • Bill is Stupid • Ice bucket challenge • Various infographics • Videos Examples of virality 16
  • 17. • Bill is Stupid • Ice bucket challenge • Various infographics • Videos Examples of virality 17
  • 18. • Bill is Stupid • Ice bucket challenge • Various infographics • Videos Examples of virality 18
  • 19. 19
  • 20. • Male vs female? • Age? • Hours of sleep at night • How much money do you make? • Bad habits? • Where do you live? • Have you ever been unfaithful? • What was the last lie you told? • Devices? • Scenarios • Image reactions Use surveys and ask BOLD questions 20 使用問卷大膽調查
  • 21. Paint a bullseye around your darts 21 Prewrite your headlines ___% of ____ ____ want to ____ with____ 在飛鏢所射之處畫靶心
  • 22. Paint a bullseye around your darts 22 Prewrite your headlines ___% of ____ ____ want to ____ with____ 16% of married | males want to have an affair with Justin Bieber 在飛鏢所射之處畫靶心
  • 23. Surveys = data = Unique content charts articles infographics blogs PDF Surveys 調查 = 數據 = 獨特內涵
  • 25.
  • 26. 26
  • 31. What was the other? 31
  • 32. 32
  • 33. Turned in into an infographic 33 圖像視覺化
  • 35. Toilets go viral, but so do lots of other topics! 35 除了廁所,還有很多話題可以病毒行銷
  • 37. • Dig deep into behaviors • Put numbers in the headline • Use short URL’s • Make the URL’s descriptive • Use images above the fold • Make it easy to scan • Time it right • Get it to influencers • Be newsworthy • Use paid social • BUILD IN THE EMOTION Next steps 37
  • 38. Email me for slides: eli@surveymonkey.com

Notes de l'éditeur

  1. ANIMATED