From the SMX West Conference in San Jose, California, March 1-3, 2016. SESSION: Keyword Research & Copywriting For Search Success. PRESENTATION: Taking Your Content To The Next Level - Given by Christine Churchill, @keyrelevance - KeyRelevance, President. #SMX #11D
2. #SMX #11D @ChrisChurchill
• President
&
CEO
of
KeyRelevance,
LLC
• Member
of
Founding
Board
of
Directors
of
Search
Engine
Marketing
Professional
Organization
(SEMPO)
• Member
of
the
Founding
Board
of
Directors
of
the
Dallas/Fort
Worth
Search
Engine
Marketing
Organization
(DFWSEM)
• Author
at
Search
Engine
Land
&
Web
Marketing
Today
• Longtime
Speaker
&
Instructor
at
Search
Marketing
Expo
(SMX),
Search
Engine
Strategies,
PubCon,
and
other
conferences
• Masters
degree
and
over
17
years
online
marketing
experience
Speaker: Christine Churchill
3. #SMX #11D @ChrisChurchill
§
Keyword
Research
–
What
is
it?
Why
do
it?
§
How
to
do
KW
Research
in
2016
§
Developments
That
Changed
Keyword
Research
(Knowledge
Graph,
Hummingbird
Algorithm)
§
Keyword
Tools
§
How
to
use
Keywords
to
Optimize
Content
§
Online
Copywriting
Tips
What We’ll Cover
4. #SMX #11D @ChrisChurchill
Keyword Research
Fundamental
step
to
all
online
marketing
Keyword
Research
is
the
process
of
researching
to
identify
the
keyword
terms
customers
use
to
find
your
products
and
services
Keyword
Research
helps
you
get
inside
the
mind
of
customers
Keyword
Research
gives
content
marketing
a
good
start
5. #SMX #11D @ChrisChurchill
People
use
search
engines
to
find
you
on
the
web
Engines
use
text
to
categorize
pages
Research
unveils
terms
people
actually
use
KW
Research
improves
performance
of
online
marketing
Why Do Keyword Research?
9. #SMX #11D @ChrisChurchill
Create Keyword List Using Diverse Sources
Brainstorming
session
–
no
judging
words
at
this
stage.
Goal
is
to
cast
your
net
widely
and
generate
broad
list.
Keyword
lists
from
within
company
§ Review
company
web
site
and
print
collateral
§ Press
Releases
§ Often
too
much
insider
jargon
§ May
or
may
not
be
customer’s
lingo
9
10. #SMX #11D @ChrisChurchill10
Learn the Lingo of the Customer
§ Customer
interviews
§ Customer
Surveys
and
Focus
Groups
§ Talk
to
support
or
sales
personnel
who
talk
directly
to
customers
§ Review
discussion
forums,
user
generated
content,
blogs,
social
media
The
best
keywords
come
straight
from
the
customer’s
mouth.
11. #SMX #11D @ChrisChurchill
Speak the Language of Customer
Increase
conversion
by
speaking
the
customer’s
language
Correct
bad
keyword
choices
Missing
traffic
Missing
sales
Discover
new
keyword
opportunities
-‐
Find
overlooked
or
new
keywords
-‐
Take
advantage
of
longer
tail
phrases
“Duplicate
a
CD”
vs
“Burn
a
CD”
11
12. #SMX #11D @ChrisChurchill
The Long Tail
Finding New Opportunities
Based
on
frequency
graph
Chris
Anderson
wrote
book
about
it
§ Describes
it
as
new
economic
model
§ Unlimited
selection
–
Amazon
books,
iTunes
§ Idea
is
that
non-‐hits
can
make
money
based
on
sheer
volume
Popular
phrases
on
left
–
highly
competitive
and
expensive.
Less
popular
on
right
–
lower
volume
“20
to
25%
of
the
queries
that
Google
sees
today
have
never
been
seen
before.”
–
Udi
Manber,
Google
VP
of
Engineering
12
13. #SMX #11D @ChrisChurchill
Create Keyword List Using Diverse Sources
• Online
Blogs
and
Magazines
• Company
and
Product
Reviews
• Online
Thesaurus
• Search
in
Google
with
tilde
~
for
synonyms
13
14. #SMX #11D @ChrisChurchill
Review Competitors
§ Look
at
words
they
are
buying
in
PPC
&
targeting
in
SEO
§ Review
their
web
site
and
collateral
for
keywords
&
related
terms
§ Get
competitive
insights
and
ideas
on
overlooked
terms
14
15. #SMX #11D @ChrisChurchill
Use Site Search Data
Site
Search
Box
• Reveals
keywords
and
expressions
that
visitors
are
actually
using
/
wanting
• Acts
as
a
direct
feed
from
the
visitors
brain
• Make
sure
you
collect
site
search
data
–
can
tie
it
to
your
analytics
for
easy
viewing
Downside
is
data
is
limited
and
site
search
is
usually
a
fall
back
when
users
can’t
find
what
they
are
looking
for
on
your
site.
15
16. #SMX #11D @ChrisChurchill
Developments That Changed Keyword
Research
Google
Knowledge
Graph
Hummingbird
Algorithm
Not
Provided
Keywords
Other
Recent
Algorithm
Changes
16
17. #SMX #11D @ChrisChurchill17
Knowledge
Graph
“The
Knowledge
Graph
enables
you
to
search
for
things,
people
or
places
that
Google
knows
about—landmarks,
celebrities,
cities,
sports
teams,
buildings,
geographical
features,
movies,
celestial
objects,
works
of
art
and
more—and
instantly
get
information
that’s
relevant
to
your
query.
“
Source:
http://googleblog.blogspot.com/2012/05/introducing-‐
knowledge-‐graph-‐things-‐not.html
18. #SMX #11D @ChrisChurchill
How the Knowledge Graph Changed Search
Critical
first
step
towards
building
the
next
generation
of
search
•
Taps
into
the
collective
intelligence
of
the
web
and
understands
the
world
a
bit
more
like
people
do
•
A
step
toward
artificial
intelligence
Google
now
has
a
database
on
entities
and
understands
relationships
between
different
entities
18
19. #SMX #11D @ChrisChurchill19
What is Hummingbird Algorithm?
According
to
Google
the
algorithm
(announced
Sept
2013)
delivers
better
results
that
are
"precise
and
fast"
-‐
like
a
hummingbird.
It’s
Google
trying
to
figure
out
user
intent
and
improve
conversational
search.
Google
wants
to
match
the
meaning,
rather
than
pages
matching
just
a
few
words.
20. #SMX #11D @ChrisChurchill20
Do We Still Need to Worry About Keywords?
Hummingbird
is
an
overhaul
of
Google’s
algorithm,
but
many
of
the
old
parts
are
still
used.
Google’s
semantic
analysis
considers
the
language
in
your
content
-‐
so
you
still
need
to
use
keywords
and
related
phrases
on
the
page
to
communicate
to
users
and
Google
what
the
page
is
about
-‐
means
on-‐page
optimization
is
still
beneficial
21. #SMX #11D @ChrisChurchill21
Tips on Surviving After Hummingbird
& the Knowledge Graph
Create
high
quality
longer
content
that
establishes
your
site
as
the
place
to
go
for
answers
Develop
ways
to
increase
the
authority
of
the
site
Become
a
leader
in
your
vertical
Show
leadership
thru
social
media,
links,
user
metrics,
online
relationships
Google
has
made
it
harder
for
“fake”
authority
to
win.
Going
forward
you
have
to
earn
your
position.
22. #SMX #11D @ChrisChurchill22
The New Approach To Keyword Research
Focus
on
the
user
intent
behind
the
search
term
-‐
Try
to
develop
content
that
delivers
answers
to
what
the
searcher
wants
Stop
focusing
on
exact
match
phrases
-‐
Look
more
to
long
tail
and
related
phrases
-‐
Build
a
vocabulary
of
terms
that
are
related
to
the
phrase
When
doing
KW
research
now,
research
core
phrases
plus
related,
synonyms,
and
words
that
frequently
occur
with
your
main
terms
(co-‐occurrence)
Google’s
move
toward
Latent
Semantic
Indexing
(LSI)
and
recent
Google
Patents
dealing
with
re-‐ranking
of
results
suggest
that
using
synonyms
and
co-‐occurrence
terms
has
benefits
24. #SMX #11D @ChrisChurchill
Benefits of Keyword Tools
• Saves
money
and
time
• Provides
insight
outside
of
your
site
• Identifies
keyword
opportunities
you
might
miss
• Offers
popularity
numbers
you
can’t
get
from
your
own
analytics
• Moves
you
beyond
keyword
assumptions
• Allows
you
to
compare
phrases
2424
25. #SMX #11D @ChrisChurchill
Free
• Google
Keyword
Planner
Tool
• Google
Webmaster
Tools
• Google
Trends
• Google
Display
Planner
• Google
Instant
• Google
Related
Searches
• Bing
Keyword
Tool
• Bing
Intelligence
Tool
• Bing
Webmaster
Tools
• AnswerThePublic
• Amazon
Suggests
• MetaGlossary
Keyword Research Tools
Fee
Based
• WordTracker
• Searchmetrics
• Hitwise
• WordStream
• SEMRush
• ComScore
• SpyFu
• Long
Tail
Pro
26. #SMX #11D @ChrisChurchill26
Google Keyword Planner
Oriented
for
Paid
Search
Must
be
Logged
Into
AdWords
to
Use
Provides
keyword
ideas
&
monthly
search
volumes
27. #SMX #11D @ChrisChurchill
Google Trends
Google
Trends
provides
trends
from
web
searches,
images,
news,
shopping
and
YouTube
Shows
seasonality
of
phrases
Can
compare
popularity
of
phrases
27
28. #SMX #11D @ChrisChurchill28
Google Search Console (aka Webmaster Tools)
shows
actual
search
queries
Shows
up
to
2000
top
queries
for
the
last
90
days
Not
affected
by
the
Not
Provided
–
this
is
limited
but
actual
keyword
data
Provides
Impression,
Clicks,
and
CTR,
but
no
conversion
data
29. #SMX #11D @ChrisChurchill29
Google Display Planner
Free
Adwords
tool
Built
for
display
advertising
in
paid
search
but
can
give
insights
on
keywords
Suggests
related
keywords
Gives
demographic
information
on
keywords
30. #SMX #11D @ChrisChurchill30
Adwords Search Term Report
Great
for
keyword
discovery,
but
have
to
be
running
PPC
Query
People
Actually
Typed
Shows
you
how
customers
are
finding
your
ad.
With
the
Search
terms
report,
you
can
see
the
actual
searches
people
entered
on
Google
Search
and
other
Search
Network
sites
that
triggered
your
ad
and
led
to
a
click.
Identifies
new
search
terms
with
high
potential
so
you
can
add
them
to
your
keyword
list.
Allows
you
to
look
for
search
terms
that
aren't
as
relevant
to
your
business,
so
you
can
add
them
as
negative
keywords.
32. #SMX #11D @ChrisChurchill32
Bing Keyword Tool
-‐
Shows
actual
queries
numbers
(not
rounded)
-‐
Has
6
months
of
data
-‐
Drill
down
by
Country
33. #SMX #11D @ChrisChurchill
WordTracker.com
Data
pulled
from
meta
search
engines
Eliminates
most
skewing
issues
caused
by
robots
Differentiates
between
singular
&
plural
Offer
Free
Tool
for
trial
33
37. #SMX #11D @ChrisChurchill
Soovle.com
Gives
suggestions
from
different
perspectives
Provides
suggestions
from
Google
Wikipedia
Answers
YouTube
Bing
Yahoo
Amazon
Plus
option
for15
other
sites
37
44. #SMX #11D @ChrisChurchill44
A couple of things to remember…
No
one
tool
has
all
the
answers
Don’t
just
extract
keywords
from
a
tool
and
run
with
them…review
them
for
relevancy
You
need
several
tools
in
your
toolbox
Combining
the
tools
synergistically
works
well.
Some
tools
are
better
for
certain
functions.
For
instance,
Google
Instant
is
used
for
discovering
new
keyword
phrases
and
Google
Trends
is
good
for
comparing
or
identifying
cycles
46. #SMX #11D @ChrisChurchill
Target Variations of Your Keywords
Comparison
(best,
compare,
reviews)
Price
(cheap,
discount)
Product
Description
(green,
plus
size,
unique)
Intended
use
(gift
for
mother,
baptism
gown)
Product
(gift
basket,
mortgage,
flight)
Location
Action
(apply,
book,
find,
buy)
Season
(holiday,
Christmas,
Halloween)
Abbreviations
Brand
/
vendor
/
manufacturer
Modifiers
are
great
at
helping
you
expand
your
keyword
list,
but
remember
to
keep
“user
intent”
in
mind
when
you
combine
the
modifier
to
the
core
term!
46
47. #SMX #11D @ChrisChurchill
Keyword Permutations
Mix
and
match
terms
to
create
new
keyword
phrases
Many
tools
that
do
this
for
you
Can
use
concatenate
function
in
Excel
or
specific
tool
47
49. #SMX #11D @ChrisChurchill
Group
related
keywords
into
lists
of
related
terms
Remember
to
identify
terms
that
frequently
occur
with
your
main
terms
Do
a
series
of
keyword
research
projects
on
a
site,
not
just
one
Develop
a
keyword
matrix
Keyword “Buckets”
49
51. #SMX #11D @ChrisChurchill51
KW Selection Considerations
• Relevancy
to
Site
• Keyword
Popularity
• User
Intent
• Competition
• Performance
Always
test
your
keywords.
Keywords
can
sounds
like
a
good
idea,
but
upon
testing,
they
can
fail
miserably.
52. #SMX #11D @ChrisChurchill52
Relevancy Considerations
Relevancy
means
choosing
the
keywords
that
best
describes
what
the
site
offers
Traffic
alone
isn’t
the
goal,
you
want
targeted
traffic
that
is
searching
for
what
you
sell
Best
bet:
Find
words
that
resonate
with
your
target
audience
and
are
descriptive
of
your
site
53. #SMX #11D @ChrisChurchill
Popularity Considerations
Popularity
gives
insight
on
traffic
potential
Popular
phrases
Less
relevant
More
competitive
Being
popular
Is
overrated
Less
Popular
More
Focused
Less
Traffic
Consider
seasonality
and
cyclical
popularity
of
phrases
53
54. #SMX #11D @ChrisChurchill
Consider User Intent
Getting
inside
the
searcher’s
head
Understand
the
“why”
behind
the
motivation
for
the
search
and
you
can
better
target
how
to
respond
§ Research
vs
Purchase
§ Stage
in
buying
process
§ Audience
Demographic
Buying vs Browsing
“car reviews”
“fast auto financing”
“80%
of
all
searches
on
the
Web
are
non-‐commercial” -‐
Jim
Lanzone
of
Ask.com
54
55. #SMX #11D @ChrisChurchill
Evaluating by the Stage in Buying Process
Keywords
indicate
where
consumer
is
in
the
Buying
Process
Match
your
content
to
satisfy
the
user’s
intent
when
using
the
keyword
Problem
Recognition
Information
Search
Evaluation
of
Alternatives
Purchase
Decision
Adapted
From:
Marketing
Management
by
Philip
Kotler
Select
Alternatives
55
56. #SMX #11D @ChrisChurchill
Searcher Behavior
Three
types
of
searches:
•
Navigational
-‐
I
just
want
to
be
at
your
web
site.
•
Informational
-‐ Do
hybrid
cars
require
special
maintenance?
• Transactional
-‐Interactive,
purchase,
subscribe,
download
-‐I
want
financing
to
buy
a
hybrid
car.
Adapted
From:
A
Taxonomy
of
Web
Search
by
Andrei
Broder
56
57. #SMX #11D @ChrisChurchill
Results Pages Give Insight into What Google
Thinks the Searcher Wants
Type
the
proposed
query
into
a
Search
Engine
Look
at
the
kinds
of
sites
and
files
returned
-‐
PDFs,
white
papers,
in-‐depth
articles
–
likely
informational
query
-‐
Ecommerce
sites
–
transactional
-‐
Brand
site
–
navigational
-‐
Are
Knowledge
Graph
Answer
boxes
returned?
-‐
Are
local
results
or
shopping
ads
returned?
Looking
at
the
results
can
help
you
interpret
what
Google
thinks
the
user
wants
Do
this
on
both
desktop
and
mobile
57
58. #SMX #11D @ChrisChurchill
Evaluating KW By Competition
Who
Are
Your
Competitors?
Who is ranking for your main
keyword terms?
Who has PPC ads?
How well optimized are
competitors sites?
Are they active on social media
and review sites?
What is their link profile?
58
64. #SMX #11D @ChrisChurchill64
Test KW Performance
Use
PPC
to
test
candidate
KWs
Do
keywords
bring
the
amount
of
traffic
you
want?
Does
the
traffic
convert?
PPC
gives
quick
quantitative
feedback
on
the
KW
performance
while
controlling
costs.
If
works
well
in
PPC,
expand
kw
use
in
SEO,
social
and
content
marketing
Downside:
Terms
that
work
well
in
PPC
are
often
transactional.
You
may
have
to
expand
your
list
to
include
informational
terms
66. #SMX #11D @ChrisChurchill66
Everything Is Better with Chocolate Keywords
• Web
sites
• Paid
search
• Articles
• White
Papers
• FAQ
pages
• Product
Feeds
• News
• Blog
Posts
• Press
Releases
• Images
• Videos
• Podcasts
• Schema
• Social
Media
• Content
Marketing
Optimize
all
digital
assets
67. #SMX #11D @ChrisChurchill
Good Online Copywriting Is a Balancing Act
You
have
to
write
to
engage
the
human
reader
You
have
to
write
so
search
engines
understand
relevancy
of
content
It
is
this
talent
for
doing
both
that
separates
high
quality
SEO
content
from
spam
67
68. #SMX #11D @ChrisChurchill
On-Page SEO Guidelines
Has
to
be
NATURAL
Elegantly
work
keywords
into
visible
content
on
web
pages
-‐
Don’t
stuff
keywords
-‐
Do
the
“Read
Aloud”
test
to
gauge
natural
tone
SEO
helps
good
content
get
found
68
69. #SMX #11D @ChrisChurchill
On-Page SEO Guidelines (cont)
Think
keyword
phrase
NOT
single
keyword
Create
a
matrix
chart
to
assign
different
main
phrases
to
different
pages
Use
synonyms
and
related
words
on
page
to
reinforce
main
topic
69
70. #SMX #11D @ChrisChurchill
Where
to
Use
Keywords
On
Site
Title
Tags
Meta
Description
H
Tags
Visible
text
on
the
page
Alt
Attribute
Links
and
anchor
text
File
names
URL
Schema
code
Bold,
strong,
emphasized
tags
Breadcrumb
Navigation
70
71. #SMX #11D @ChrisChurchill
Title Tags
<title>Interesting
Relevant
Keyword
Rich
Blurb</title>
Most
important
“on-‐page”
tag
Title
contents
appears
in
first
line
of
listing
on
SERP
so
spend
extra
time
to
create
compelling
titles
that
grab
attention
Include
keyword
phrase
early
in
title
Should
be
unique…don’t
use
same
title
on
multiple
pages
Title
should
be
accurate
and
reflect
content
of
page
71
72. #SMX #11D @ChrisChurchill
Meta Description Tag
<meta
name="Description"
content=“Compelling
marketing
message
that
reads
well
and
contains
targeted
keywords">
Should
provide
a
summary
of
the
page
and
should
be
unique
to
the
page
Frequently
used
as
snippet
on
results
page
Should
contain
keywords
relevant
to
the
page.
Include
synonyms
and
related
words
–
don’t
just
repeat
core
terms
72
73. #SMX #11D @ChrisChurchill
Feed the Knowledge Graph
Explicit
method
-‐
Schema
-‐
Tables
Implicit
method
-‐
On-‐page
Text
Adds
confidence
in
data
for
Google
Schema
is
helpful
as
a
template
to
build
out
quality
content
73
74. #SMX #11D @ChrisChurchill
Golden Rules for Writing Copy
Talk
about
benefits,
not
features
-‐Tell
them
why
they
should
care
Appeal
to
emotions
and
senses
-‐
most
buying
decisions
are
emotionally
based
Solve
problems
and
answer
questions
in
your
content
Don’t
forget
to
include
a
“Call
to
Action”
74
75. #SMX #11D @ChrisChurchill
Develop Shareable Content
Start
with
relevant
interesting
content
Include
social
media
sharing
and
keywords
in
editorial
calendar
planning
Place
sharing
social
share
icons
in
susceptible
moments
–
Make
it
easy
to
share
The
Title
can
make
or
break
your
content
so
take
extra
time
to
create
a
compelling
headline
Use
a
subheading
to
further
entice
reader
75
76. #SMX #11D @ChrisChurchill
Good User Experience
Increases
Share-‐ability
Include
visually
stimulating
graphics
-‐
Good
graphic
draws
reader
in
-‐
Faces
&
bright
colors
attract
the
eyes
“Chunk
up”
the
content
layout
to
be
more
scan
friendly
-‐
Use
headers,
subheadings
&
bullet
lists
to
add
hierarchy
-‐
White
space
is
your
friend
-‐
Keep
paragraphs
short
Avoid
“noise”
and
distracting
items
on
page
Don’t
forget
Google
tracks
user
behavior
76
77. #SMX #11D @ChrisChurchill
Getting Your Great Content Found Online
Mix
in
synonyms,
long
tail
terms
and
variations
Replace
duplicate
content
with
original
writing
and
use
canonicals
Clean
up
the
site
-‐
Remove
low
quality
pages,
write
longer
deeper
content
Link
to
related
useful
content
Be
professional
-‐
run
link
checkers,
spell
checkers
and
avoid
foul
words
77
78. #SMX #11D @ChrisChurchill
Points to Take Home
1. Keyword
research
Isn’t
dead
–
helps
identify
user
intent
2. Exact
match
keyword
targeting
is
dead
3. Use
keyword
phrases,
synonyms
and
related
terms
on
the
page,
in
schema
code
and
in
all
digital
assets
4. Use
tools
to
increase
productivity
&
provide
insights
5. Test
keywords
for
true
worth.
View
popularity
as
traffic
potential
and
consider
seasonality
and
trends
6. Write
to
enhance
the
user
experience
-‐
Compose
quality
content
that
satisfies
user
intent
and
answers
questions
7. Make
content
easy
to
read
&
share
78