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WINNING THE MOMENT IN 2017
Jennifer Prior,
Agency Development Manager
your customers great stories what works
you understand...
Google Confidential and Proprietary
Through Mental and Physical availability
=
Do I remember it when in need?
Can I buy it when I want to?
Find potential customers
of the category and light users
of your brand
speak to all of them,
often, especially prior to purchase
and make it easy for them
to remember, find and buy
your product
Find potential customers of the
category and light users of your brand
speak to all of them, often,
especially prior to purchase
and make it easy for them to
remember, find and buy your product
Google Confidential and Proprietary
Google Confidential and Proprietary
How do I find more
customers?
How do I stand out in a
cluttered marketplace?
How can I measure
results and drive ROI?
Google Confidential and Proprietary
Google Confidential and Proprietary
We don’t go online. We live online.
Google Confidential and Proprietary
I want-to-watch
I want-to-know
I want-to-find
I want-to-buy
consumer moments create
relevant signals
Google Confidential and Proprietary
8:00am
I want-to-watch
finding better answers
one trillion times a year
5:00pm
I want-to-buy
8:00pm
I want-to-find
Google Confidential and Proprietary
12:00pm
I want-to-know
finding better answers
to your marketing challenges
Google Confidential and Proprietary
How do I find more
customers?
REACH better
qualified
customers at
scale
How do I stand out in a
cluttered marketplace?
IMPACT the
purchase
decision to win
in the moments
that matter
How can I measure
results and drive ROI?
Drive
measurable
RESULTS
Google Confidential and Proprietary
Reach better
qualified
customers at
scale
Google Confidential and Proprietary
Google Confidential and Proprietary
Google Confidential and Proprietary
I want to speak to people who can be my customer...
Signals make yesterday’s wishlist
today’s reality
Who is
in-market for
my products or
services?
Who has
chosen to
interact with my
brand?
Who looks like
my existing
customers?
Google Confidential and Proprietary
Google Confidential and Proprietary
Who is in-market for my
products or services?
Google Confidential and Proprietary
Personalised algorithms
looking at recent and repeated behaviours
Less likely to be a
fashion enthusiast
Spends 6 hr/day
on the web
Browses fashion
sites for 30 mins
Likely to be a
fashion enthusiast
Spends 1 hr/day
on the web
Browses fashion
sites for 30 mins
Source: Mazda Canada Case Study, 2014
Mazda reached qualified leads
by speaking to people who expressed an interest
500K
potential buyers reached in the
first month alone
10X
more potential customers than
usual targeting types
Google Confidential and Proprietary
Who has chosen to interact
with my brand?
Google Confidential and Proprietary
Hello music video
watched at a rate of
1M+ views
per hour
Google Confidential and Proprietary
Google Confidential and Proprietary
1B+1B+1B+1B+1B+1B+
on seven products globally
1B+ users
1B+
Google Confidential and Proprietary
Google Confidential and Proprietary
How do I stand out
in a cluttered
marketplace?
Impact
Google confidential | Do not distribute
Google Confidential and ProprietarySource: Behavioral Lift Research with Millward Brown Digital, January 2014
Google Confidential and Proprietary
Viewabilty ensures
your ads are seen
91%
of YouTube video
ads are able
to be seen
*Average viewability of
video ads across the
web (not including
YouTube)
is 54%
100%
of Google display
ads are able
to be seen
**Avg 54% of display
ads can’t be seen
Google Confidential and Proprietary
Viewability ensures
your ads are seen
Source: Google and DoubleClick advertising
platforms data, April 2015.
With Google Preferred as part of the mix,
Maybelline saw 2.4X to 2.9X
lift in brand awareness
Google Confidential and Proprietary
You can reach viewers through the content they love
Google confidential | Do not distribute
Google Confidential and ProprietarySource: Behavioral Lift Research with Millward Brown Digital, January 2014
74%lift in website
visits
76%lift in relevant web
searches
3Xlift in YouTube
searches
BUT CHOICE IS A GAME CHANGER
Google Confidential and Proprietary
#LikeAGirl
for some content unrestricted is best...
3.19 mins
Google Confidential and Proprietary
Drive Results
you can measure
and optimize
Google Confidential and Proprietary
Mondelēz improved campaigns
with Google Brand Lift Surveys
Google Confidential and Proprietary
36%
Brand Awareness lift
97%
Ad recall
Source: Google data, 2014
Google Confidential and Proprietary
and with the True View evolution - greater impact
by offering engagement
Google Confidential and Proprietary
80%
Lift in consideration
54%
Ad recall lift
Source: Google data, 2014
Google Confidential and Proprietary
Confidential & Proprietary
Football is a team effort, as marketing
One-2-one battles Striking
More success
Passing
Confidential & Proprietary
However many advertisers look at marketing in this
way...
Confidential & Proprietary
In consequence: strikers will be attributed all the
success of the team
Market Values for individual players for last-interaction-logic
Stegen
Goalkeeper
Pique
Centre Back
Iniesta
Midfield
Rakitic
Midfield
Neymar
Striker
Messi
Striker
0 Mln € 0 Mln € 0 Mln € 5 Mln € 200 Mln €150 Mln €
Only players who scored goals have any value
Confidential & Proprietary
However the reality looks different...
Real Market Values
Stegen
Goalkeeper
Pique
Centre Back
Iniesta
Midfield
Rakitic
Midfield
Neymar
Striker
Messi
Striker
15 Mln € 40 Mln € 35 Mln € 40 Mln € 120 Mln €100 Mln €
Not only in football, players who assists can be worth as well
as those who scores goals
Confidential & Proprietary
Attribution improves media performance & drives
business growth
Increased sales and 25%
growth in ROI with position
based model
TRAVEL, UK
15% increase in bookings and
10% in media savings with
reverse time decay model
HOTELS, SPAIN
B2B, US
Doubled Paid Search & tripled
Display performance at cost
effective ROAS/CPA with
position-based & time decay
model
Confidential & Proprietary
Picking an attribution model
Conservative growth
strategy
Aggressive growth
strategy
Finishing more existing
conversion paths
Starting more new
conversion paths
Converting more
existing customers
Converting more new
customers
Driving brand
capitalization
Driving brand
awareness
(these 3 models value all steps on the conversion path)
Google Confidential and Proprietary
Google Confidential and Proprietary Google Confidential and Proprietary
Reachbetter
qualified customers at
scale
Impact the
purchase decision to win
the moments that matter
Drive measurable
Results
THANK YOU

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Winning the Moment in 2017

  • 1. 312m population WINNING THE MOMENT IN 2017 Jennifer Prior, Agency Development Manager
  • 2. your customers great stories what works you understand... Google Confidential and Proprietary
  • 3. Through Mental and Physical availability = Do I remember it when in need? Can I buy it when I want to? Find potential customers of the category and light users of your brand speak to all of them, often, especially prior to purchase and make it easy for them to remember, find and buy your product Find potential customers of the category and light users of your brand speak to all of them, often, especially prior to purchase and make it easy for them to remember, find and buy your product Google Confidential and Proprietary
  • 4. Google Confidential and Proprietary How do I find more customers? How do I stand out in a cluttered marketplace? How can I measure results and drive ROI? Google Confidential and Proprietary
  • 5. Google Confidential and Proprietary We don’t go online. We live online.
  • 6. Google Confidential and Proprietary I want-to-watch I want-to-know I want-to-find I want-to-buy consumer moments create relevant signals Google Confidential and Proprietary
  • 7.
  • 8. 8:00am I want-to-watch finding better answers one trillion times a year 5:00pm I want-to-buy 8:00pm I want-to-find Google Confidential and Proprietary 12:00pm I want-to-know
  • 9. finding better answers to your marketing challenges
  • 10. Google Confidential and Proprietary How do I find more customers? REACH better qualified customers at scale How do I stand out in a cluttered marketplace? IMPACT the purchase decision to win in the moments that matter How can I measure results and drive ROI? Drive measurable RESULTS
  • 11. Google Confidential and Proprietary Reach better qualified customers at scale Google Confidential and Proprietary
  • 12. Google Confidential and Proprietary
  • 13. Google Confidential and Proprietary I want to speak to people who can be my customer... Signals make yesterday’s wishlist today’s reality Who is in-market for my products or services? Who has chosen to interact with my brand? Who looks like my existing customers? Google Confidential and Proprietary
  • 14. Google Confidential and Proprietary Who is in-market for my products or services? Google Confidential and Proprietary
  • 15. Personalised algorithms looking at recent and repeated behaviours Less likely to be a fashion enthusiast Spends 6 hr/day on the web Browses fashion sites for 30 mins Likely to be a fashion enthusiast Spends 1 hr/day on the web Browses fashion sites for 30 mins
  • 16. Source: Mazda Canada Case Study, 2014 Mazda reached qualified leads by speaking to people who expressed an interest 500K potential buyers reached in the first month alone 10X more potential customers than usual targeting types
  • 17. Google Confidential and Proprietary Who has chosen to interact with my brand?
  • 18. Google Confidential and Proprietary
  • 19. Hello music video watched at a rate of 1M+ views per hour
  • 20. Google Confidential and Proprietary Google Confidential and Proprietary 1B+1B+1B+1B+1B+1B+ on seven products globally 1B+ users 1B+
  • 21. Google Confidential and Proprietary
  • 22. Google Confidential and Proprietary How do I stand out in a cluttered marketplace? Impact
  • 23. Google confidential | Do not distribute Google Confidential and ProprietarySource: Behavioral Lift Research with Millward Brown Digital, January 2014
  • 24. Google Confidential and Proprietary Viewabilty ensures your ads are seen 91% of YouTube video ads are able to be seen *Average viewability of video ads across the web (not including YouTube) is 54% 100% of Google display ads are able to be seen **Avg 54% of display ads can’t be seen Google Confidential and Proprietary Viewability ensures your ads are seen Source: Google and DoubleClick advertising platforms data, April 2015.
  • 25. With Google Preferred as part of the mix, Maybelline saw 2.4X to 2.9X lift in brand awareness Google Confidential and Proprietary You can reach viewers through the content they love
  • 26. Google confidential | Do not distribute Google Confidential and ProprietarySource: Behavioral Lift Research with Millward Brown Digital, January 2014 74%lift in website visits 76%lift in relevant web searches 3Xlift in YouTube searches BUT CHOICE IS A GAME CHANGER
  • 27. Google Confidential and Proprietary #LikeAGirl for some content unrestricted is best... 3.19 mins
  • 28. Google Confidential and Proprietary Drive Results you can measure and optimize Google Confidential and Proprietary
  • 29. Mondelēz improved campaigns with Google Brand Lift Surveys Google Confidential and Proprietary 36% Brand Awareness lift 97% Ad recall Source: Google data, 2014 Google Confidential and Proprietary
  • 30. and with the True View evolution - greater impact by offering engagement Google Confidential and Proprietary 80% Lift in consideration 54% Ad recall lift Source: Google data, 2014 Google Confidential and Proprietary
  • 31. Confidential & Proprietary Football is a team effort, as marketing One-2-one battles Striking More success Passing
  • 32. Confidential & Proprietary However many advertisers look at marketing in this way...
  • 33. Confidential & Proprietary In consequence: strikers will be attributed all the success of the team Market Values for individual players for last-interaction-logic Stegen Goalkeeper Pique Centre Back Iniesta Midfield Rakitic Midfield Neymar Striker Messi Striker 0 Mln € 0 Mln € 0 Mln € 5 Mln € 200 Mln €150 Mln € Only players who scored goals have any value
  • 34. Confidential & Proprietary However the reality looks different... Real Market Values Stegen Goalkeeper Pique Centre Back Iniesta Midfield Rakitic Midfield Neymar Striker Messi Striker 15 Mln € 40 Mln € 35 Mln € 40 Mln € 120 Mln €100 Mln € Not only in football, players who assists can be worth as well as those who scores goals
  • 35. Confidential & Proprietary Attribution improves media performance & drives business growth Increased sales and 25% growth in ROI with position based model TRAVEL, UK 15% increase in bookings and 10% in media savings with reverse time decay model HOTELS, SPAIN B2B, US Doubled Paid Search & tripled Display performance at cost effective ROAS/CPA with position-based & time decay model
  • 36. Confidential & Proprietary Picking an attribution model Conservative growth strategy Aggressive growth strategy Finishing more existing conversion paths Starting more new conversion paths Converting more existing customers Converting more new customers Driving brand capitalization Driving brand awareness (these 3 models value all steps on the conversion path)
  • 37. Google Confidential and Proprietary Google Confidential and Proprietary Google Confidential and Proprietary Reachbetter qualified customers at scale Impact the purchase decision to win the moments that matter Drive measurable Results