Examples of
assertive behavior
in the workplace
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5

Expressing your opinion
Assertive behavior means that you
say what you want to say
directly, without beating around
the bush.
You’re direct while remaining
respectful of others.
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Eye contact shows assertiveness.
Avoiding eye contact is a way to
avoid confrontation. The latter
is passive behavior. However, be
aware that too much eye contact
can appear aggressive.
Assertive behavior will also
include positive body language
that diffuses negativity.
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Making eye contact

Because you stand up for your
beliefs, you also need to take
accountability for your mista-
kes.
However, don’t take accounta-
bility for other people’s mistakes.
Instead, hold everyone accoun-
table for their own actions.
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Taking accountability
for your mistakes

Assertive behavior will leave room
for other people’s opinions to
make decisions together.
You make sure everyone is on
board before making a decision
that affects them, this also
includes you.
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Make sure everyone
agrees

An assertive person will not just
take pride in what they’ve
accomplished, but also what their
team has accomplished toge-
ther.
This doesn’t mean you’re placing
all the praise on your team, either.
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Taking pride in yourself
and your team

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