1. Kaplan K12 Learning Services, LLC
Recommendation on behalf of Mary Sharon O’Brien
April 27, 2015
To Whom It May Concern;
I am pleased to be writing this recommendation on behalf of Sharon O’Brien, who has worked with me and been
our team’s Executive Assistant for the past four years. Sharon has been an unbelievable asset to our enterprise –
and has successfully navigated a demanding work place.
Sharon has managed my calendar and my travel – neither an easy feat (I flew over 150,000 miles last year) nor one
that can be executed within the bounds of nine to five day (many of my trips are last-second client meetings and
follow-ups). Sharon always provided me with a clean itinerary, and learned how I preferred to travel (i.e., early
morning flights are always my preference so I can have time at home). Sharon also organized and managed my
expenses – and was quite good at getting on me if I had let more than two weeks go by without submitting
Sharon also supported our sales team – everything from pulling together presentations and researching potential
partner school districts to setting up appointments for our reps in targeted territories. Sharon is amazing at all of
these tasks – and has been able to reliably secure important meetings and provide reps with the correct collateral
at the right time.
Sharon also planned and managed our telecom accounts and our annual meetings. Sharon knows how to work a
budget – and always delivered these services in a professional way and under-budget.
Finally, and maybe most important to me, is Sharon herself – her maturity, professionalism and positive attitude.
Sharon has tremendous EQ – and it served her well as she supported the sales reps, a group of talented folks who,
at times, behave like divos and divas. Sharon knew precisely how to help them – earning their trust and unflagging
Should you have any further questions about Sharon and her contributions to our team, please do not hesitate to
Vice President and General Manager
395 Hudson Street, 4th Floor
New York, NY 10014
Fax: 1-877-712-5487 Email: K12_Operations@kaplan.com