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Transitions Event
1
Welcome
Seminar to showcase Good Practice: Inclusive
Employer Engagement with
Refugee Engineers
22nd February 2017
9.30am-1.00 pm
/
Transitions Event
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Today’s Agenda
o10.00 - 10.10
o10.10 - 10.50
o10.50 - 11.20
o11.20 - 12.00
o12.00 – 12.15
o12.15 – 1.00pm
Welcome/Introductions
Setting the Scene and Context, Kevin Bowsher, Network Rail
Arcadis presentation with Q&A’s: Helen McCarthy, People
Director & Victoria Ferguson, Head of International HR
30 mins Break with refreshments/informal discussions
Transitions and engineer candidates presentation with Q&A’s:
Sheila Heard, PS (IT Engineer) & Tadala Arbas (Mechanical
Engineer)
Paul Oatham, Chair of Royal Academy of Engineering inclusive
recruitment action group: Overview of the action group
objectives & activities.
Wrap-up: Kevin Bowsher. Networking.
/
Event Considerations

The list on your seat - What?

The business case for your organisation

The benefits for candidates
Transitions Event
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Setting the Scene – Network Rail
Alban Bytyqi Hafiz Mustafaey Hasan Abosharfo
Transitions Event
4
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Perceived Benefits
(of Working with Transitions):

Supportive Approaches

Skills Development

Volunteer Leave Opportunities

Knowledge and Advice

Innovation

Expands concept of Diversity & Inclusion

Refugee resettlement seen as a key topic
Transitions Event
5
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Arcadis
Transitions Event
6
Arcadis transitions traineeship
Inclusive Employer Engagement Seminar | 22 February 2017
© Arcadis 2015
Why?
“Improving the Quality of Life”
Arcadis prides itself on “Improving the Quality of Life”, it is our passion and what we do. In
response to the European Refugee Crisis, Arcadis wanted to react in a proactive and
meaningful way as part of our overall focus on social value and the sort of business we want to
be.
In the UK we focused our efforts on creating a Traineeship programme with the aim of offering
support, development and on the job training to refugee professionals. We wanted to ensure
that they were paid fairly for the work they would do and that the programme would be mutually
beneficial. Our aim to help trainees secure a permanent job in the longer term.
Arcadis
SustainabilityTraining
D&ISupport Crisis
Transitions Event 8
© Arcadis 2015
Business Case
We needed leader buy in
We had to present a business case to the UK leadership team and to our global
corporate sponsor, we positioned:-
•Our global commitment to improving quality of life and our UK strategy of
focussing more on overall social value.
•The current desperate situation of many refugees
•The skills shortages in our market
•Our aim for an increasing diverse workforce
•The longer term benefit to the UK – people and business
9Transitions Event
© Arcadis 2015
Partnering with Transitions
Making it work in the business
In December 2015 we made contact with Transitions to see how we could
partner with them in making this project come to life. They help us access
refugee professionals with the right skills and knowledge who were actively
seeking opportunities.
We worked together and organised an event for some of the refugees to meet
with members of our talent acquisition and learning and development teams. At
the event we shared knowledge both way between the business and with the
refugees. The event was eye opening for us and we learned as much from the
attendees that they did from us!
Then the hard bit, we needed to final operational leadership buy support for the
program and ‘real’ roles in our business that suited the skill sets and matched
the business need. The aim for it to work managers as well as the candidates.
Transitions Event 10
© Arcadis 2015
Creation of the Programme
Program needed structure and framework
The programme launched on 15th
August 2016, starting with a two week Induction,
aiming to achieve the following:
•Ensuring that the trainees were familiar with the Arcadis way of working, the values
and culture of the organisation
•To give them a support network built around their roles and,
•Set out clear communication lines
The six month programme set out to include:
•Clear review dates with line managers to aid development of their role
•An overarching project to work on over the 6 months to give Arcadis an insight in
how to improve diversity in the organisation, using their experiences.
•Support in securing permanent roles after six months.
Transitions Event 11
© Arcadis 2015
Outcome
Measuring the success
The first cohort of the Arcadis Transitions Traineeship has now finished. At the
end of the 6 month programme we have the following outcome:
•10 trainees with 6 months of relevant work experience on their CV
•Knowledge gained both sides
•5 employees offered a Permanent position with Arcadis – 50% of the cohort
•General feedback is positive from business and candidates
•Agreement to continue with program following pilot and support transitions
further to help them grow
12Transitions Event
© Arcadis 2015
Lessons Learned
A success but we can do better
• Launch at a different time of year- holiday season
• Encourage Line Managers and Buddies to attend training events with their
team members
• Manage trainee expectations – this is real life!
• Clearer role guidelines
• More structure in program
• Include more formal feedback structure and continual review in 6 months
• Full review and decisions at end of program for individuals
Transitions Event 13
QUESTIONS
/
Break
15
Sheila Heard, MD
Vicky Johnson,
Employment Advisor
Justin Brett, Quality
Standards Director
Jon Hull, Recruitment
Services Director
Transitions Event
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Transitions
Transitions Event
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Context

UK refugee unemployment rate: approximately 70%1
.

14 times the current UK rate of 5%.

Catastrophic career interruption

c.25% of refugees in UK are highly skilled.2
No statutory services
1. Bloch, Refugees’ Opportunities and Barriers in Employment and Training, 2002, quoted in London enriched: The Mayor’s refugee integration strategy, 2009
2. Kirk, Home Office Skills Audit of Refugees, 2004
Transitions Event
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2011 - 2016:
51% skilled jobs. (79 people)
169 eligible STEM applications
Transitions Event
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Accessing the skills of refugee professionals
Transitions London CIC clients include:
Transitions Event
19
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Staff - Candidates
coaching workshop/s
(£400)
Positive Action 6 month
internship service (£600-
£1K)
Experienced Hire
Employment Agency
(10-15% fee)
Diversity &
Inclusion
Skills
shortages
Corporate
responsibility
Talent
Attraction
Corporate/
Supply Chain
business services.
Underpinned by
quality careers
guidance
casework
Transitions Event
/
Background (Tadala)
Education
► BSc Mechanical engineering, Ethiopia
(UK Equivalent to Diploma of HE)
► Postgraduate Diploma Nuclear Energy, Spain
(UK Equivalent)
► BEng Mechanical Engineering, University of London
Experience
► Assistant lecturer, Hawassa University
► Workshop instructor, Hawassa Technic College
Transitions Event
21
/
Background (P.S.)
Education
► BSc. Computer Engineering, Iran (UK Equivalent)
► MSc. Telecommunication Engineering, Malaysia
(UK Equivalent)
Experience
► Telecom Research Assistant, University Putra,
Malaysia
► IT Engineer, Iran, Australia & UK
Transitions Event
22
/
Challenges
Lack of recent/UK based work experience
Unawareness full right to work by
companies.
Employers often do not recognise overseas
qualifications and experience.
Lack of UK Orientation opportunities. No
Government job search services for
refugees.
Transitions Event
23
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Addressing the problem
Commitment to support inclusion of refugees as a
broader talent strategy
Offering access to internships or apprenticeships
Subsequent upskilling where necessary: e.g.
Software and English language.
More transparent and accessible information on
refugees’ right to work by home office.
Using Naric as a means to recognize foreign
qualifications.
Ongoing support after initial work placements to
ensure long-term employability.
Transitions Event
24
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Why engage with refugees ?
Increases work place diversity
Assisting us overcome critical financial difficulties.
Better life quality and more productive members of
society
Demonstrates commitment to corporate citizenship.
Work ethic
Positive Economic Impact
Skills and Experience
High retention rates
Transitions Event
25
/
Arcadis Experience (Tadala)
Adapted to UK work environment and improved confidence.
Directly assigned on project with experienced engineers.
Improved English skills and software skills
Managers’ friendly approach and willingness to help made it easier to adapt.
Access to helpful documents, guides and online libraries.
Software training
Other CPD
Transitions Event
26
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Arcadis Experience (PS)
Adapted to work environment and improved confidence
Directly assigned to tasks like normal staff member from the first day
Arrangement to improve English and communication skills
Managers friendly approach and willingness to help made it easier to
adapt
Access to comprehensive knowledge base articles
Great team work
Real responsibilities
Transitions Event
27
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Outcome of my experience
Easy interview questions and Job offer
Invited to two interviews which I declined in favour of Arcadis
Many phone calls and emails
A permanent role in Arcadis
Getting closer to being a chartered IT professional
Tadala
PS
Transitions Event
28
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Benefits of traineeship
Gained Industry Knowledge
Made Critical Professional Contacts
Accumulated Evidence of Abilities
Confidence Improved
CV boost
Landed Full-Time permanent Job with Arcadis
Transitions Event
29
/
Thank You
Any Questions ?
Transitions Event
30
/
Paul Oatham
UK Corporate HR Manager, Bechtel & Chair of
Inclusive Recruitment Action Group
Transitions Event
31
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Diversity and Inclusion Programme
Strategy 2016-2020
An inclusive engineering profession that inspires attracts and retains people
from diverse backgrounds and reflects UK society.
Leading the engineering profession to challenge the status quo, stimulate
cultural change and improve diversity and inclusion.
Vision
Mission
Transitions Event
32
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Strategic Aims
1. Challenge the status quo
2. Lead the profession
3. Sustain and extend relationships with stakeholders
4. Communicate and consult with stakeholders
5. Publicise and cascade measures
Transitions Event
33
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Programme Structure
Transitions Event
34
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Work with Employers
Transitions Event
35
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Diversity and Inclusion Leadership Group (DILG)
Transitions Event
36
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Inclusive recruitment action group
Transitions Event
37
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Questions?
Transitions Event
38
/
Transitions Event
39
Closure & Next Steps

This is a call to action

What will I do now?

What will happen next?
Thank you for coming

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Engineering council services dave clark march 17 seminar

  • 1. / Transitions Event 1 Welcome Seminar to showcase Good Practice: Inclusive Employer Engagement with Refugee Engineers 22nd February 2017 9.30am-1.00 pm
  • 2. / Transitions Event 2 Today’s Agenda o10.00 - 10.10 o10.10 - 10.50 o10.50 - 11.20 o11.20 - 12.00 o12.00 – 12.15 o12.15 – 1.00pm Welcome/Introductions Setting the Scene and Context, Kevin Bowsher, Network Rail Arcadis presentation with Q&A’s: Helen McCarthy, People Director & Victoria Ferguson, Head of International HR 30 mins Break with refreshments/informal discussions Transitions and engineer candidates presentation with Q&A’s: Sheila Heard, PS (IT Engineer) & Tadala Arbas (Mechanical Engineer) Paul Oatham, Chair of Royal Academy of Engineering inclusive recruitment action group: Overview of the action group objectives & activities. Wrap-up: Kevin Bowsher. Networking.
  • 3. / Event Considerations  The list on your seat - What?  The business case for your organisation  The benefits for candidates Transitions Event 3
  • 4. / Setting the Scene – Network Rail Alban Bytyqi Hafiz Mustafaey Hasan Abosharfo Transitions Event 4
  • 5. / Perceived Benefits (of Working with Transitions):  Supportive Approaches  Skills Development  Volunteer Leave Opportunities  Knowledge and Advice  Innovation  Expands concept of Diversity & Inclusion  Refugee resettlement seen as a key topic Transitions Event 5
  • 7. Arcadis transitions traineeship Inclusive Employer Engagement Seminar | 22 February 2017
  • 8. © Arcadis 2015 Why? “Improving the Quality of Life” Arcadis prides itself on “Improving the Quality of Life”, it is our passion and what we do. In response to the European Refugee Crisis, Arcadis wanted to react in a proactive and meaningful way as part of our overall focus on social value and the sort of business we want to be. In the UK we focused our efforts on creating a Traineeship programme with the aim of offering support, development and on the job training to refugee professionals. We wanted to ensure that they were paid fairly for the work they would do and that the programme would be mutually beneficial. Our aim to help trainees secure a permanent job in the longer term. Arcadis SustainabilityTraining D&ISupport Crisis Transitions Event 8
  • 9. © Arcadis 2015 Business Case We needed leader buy in We had to present a business case to the UK leadership team and to our global corporate sponsor, we positioned:- •Our global commitment to improving quality of life and our UK strategy of focussing more on overall social value. •The current desperate situation of many refugees •The skills shortages in our market •Our aim for an increasing diverse workforce •The longer term benefit to the UK – people and business 9Transitions Event
  • 10. © Arcadis 2015 Partnering with Transitions Making it work in the business In December 2015 we made contact with Transitions to see how we could partner with them in making this project come to life. They help us access refugee professionals with the right skills and knowledge who were actively seeking opportunities. We worked together and organised an event for some of the refugees to meet with members of our talent acquisition and learning and development teams. At the event we shared knowledge both way between the business and with the refugees. The event was eye opening for us and we learned as much from the attendees that they did from us! Then the hard bit, we needed to final operational leadership buy support for the program and ‘real’ roles in our business that suited the skill sets and matched the business need. The aim for it to work managers as well as the candidates. Transitions Event 10
  • 11. © Arcadis 2015 Creation of the Programme Program needed structure and framework The programme launched on 15th August 2016, starting with a two week Induction, aiming to achieve the following: •Ensuring that the trainees were familiar with the Arcadis way of working, the values and culture of the organisation •To give them a support network built around their roles and, •Set out clear communication lines The six month programme set out to include: •Clear review dates with line managers to aid development of their role •An overarching project to work on over the 6 months to give Arcadis an insight in how to improve diversity in the organisation, using their experiences. •Support in securing permanent roles after six months. Transitions Event 11
  • 12. © Arcadis 2015 Outcome Measuring the success The first cohort of the Arcadis Transitions Traineeship has now finished. At the end of the 6 month programme we have the following outcome: •10 trainees with 6 months of relevant work experience on their CV •Knowledge gained both sides •5 employees offered a Permanent position with Arcadis – 50% of the cohort •General feedback is positive from business and candidates •Agreement to continue with program following pilot and support transitions further to help them grow 12Transitions Event
  • 13. © Arcadis 2015 Lessons Learned A success but we can do better • Launch at a different time of year- holiday season • Encourage Line Managers and Buddies to attend training events with their team members • Manage trainee expectations – this is real life! • Clearer role guidelines • More structure in program • Include more formal feedback structure and continual review in 6 months • Full review and decisions at end of program for individuals Transitions Event 13
  • 15. / Break 15 Sheila Heard, MD Vicky Johnson, Employment Advisor Justin Brett, Quality Standards Director Jon Hull, Recruitment Services Director Transitions Event
  • 17. / Context  UK refugee unemployment rate: approximately 70%1 .  14 times the current UK rate of 5%.  Catastrophic career interruption  c.25% of refugees in UK are highly skilled.2 No statutory services 1. Bloch, Refugees’ Opportunities and Barriers in Employment and Training, 2002, quoted in London enriched: The Mayor’s refugee integration strategy, 2009 2. Kirk, Home Office Skills Audit of Refugees, 2004 Transitions Event
  • 18. / 2011 - 2016: 51% skilled jobs. (79 people) 169 eligible STEM applications Transitions Event 18
  • 19. / Accessing the skills of refugee professionals Transitions London CIC clients include: Transitions Event 19
  • 20. / Staff - Candidates coaching workshop/s (£400) Positive Action 6 month internship service (£600- £1K) Experienced Hire Employment Agency (10-15% fee) Diversity & Inclusion Skills shortages Corporate responsibility Talent Attraction Corporate/ Supply Chain business services. Underpinned by quality careers guidance casework Transitions Event
  • 21. / Background (Tadala) Education ► BSc Mechanical engineering, Ethiopia (UK Equivalent to Diploma of HE) ► Postgraduate Diploma Nuclear Energy, Spain (UK Equivalent) ► BEng Mechanical Engineering, University of London Experience ► Assistant lecturer, Hawassa University ► Workshop instructor, Hawassa Technic College Transitions Event 21
  • 22. / Background (P.S.) Education ► BSc. Computer Engineering, Iran (UK Equivalent) ► MSc. Telecommunication Engineering, Malaysia (UK Equivalent) Experience ► Telecom Research Assistant, University Putra, Malaysia ► IT Engineer, Iran, Australia & UK Transitions Event 22
  • 23. / Challenges Lack of recent/UK based work experience Unawareness full right to work by companies. Employers often do not recognise overseas qualifications and experience. Lack of UK Orientation opportunities. No Government job search services for refugees. Transitions Event 23
  • 24. / Addressing the problem Commitment to support inclusion of refugees as a broader talent strategy Offering access to internships or apprenticeships Subsequent upskilling where necessary: e.g. Software and English language. More transparent and accessible information on refugees’ right to work by home office. Using Naric as a means to recognize foreign qualifications. Ongoing support after initial work placements to ensure long-term employability. Transitions Event 24
  • 25. / Why engage with refugees ? Increases work place diversity Assisting us overcome critical financial difficulties. Better life quality and more productive members of society Demonstrates commitment to corporate citizenship. Work ethic Positive Economic Impact Skills and Experience High retention rates Transitions Event 25
  • 26. / Arcadis Experience (Tadala) Adapted to UK work environment and improved confidence. Directly assigned on project with experienced engineers. Improved English skills and software skills Managers’ friendly approach and willingness to help made it easier to adapt. Access to helpful documents, guides and online libraries. Software training Other CPD Transitions Event 26
  • 27. / Arcadis Experience (PS) Adapted to work environment and improved confidence Directly assigned to tasks like normal staff member from the first day Arrangement to improve English and communication skills Managers friendly approach and willingness to help made it easier to adapt Access to comprehensive knowledge base articles Great team work Real responsibilities Transitions Event 27
  • 28. / Outcome of my experience Easy interview questions and Job offer Invited to two interviews which I declined in favour of Arcadis Many phone calls and emails A permanent role in Arcadis Getting closer to being a chartered IT professional Tadala PS Transitions Event 28
  • 29. / Benefits of traineeship Gained Industry Knowledge Made Critical Professional Contacts Accumulated Evidence of Abilities Confidence Improved CV boost Landed Full-Time permanent Job with Arcadis Transitions Event 29
  • 30. / Thank You Any Questions ? Transitions Event 30
  • 31. / Paul Oatham UK Corporate HR Manager, Bechtel & Chair of Inclusive Recruitment Action Group Transitions Event 31
  • 32. / Diversity and Inclusion Programme Strategy 2016-2020 An inclusive engineering profession that inspires attracts and retains people from diverse backgrounds and reflects UK society. Leading the engineering profession to challenge the status quo, stimulate cultural change and improve diversity and inclusion. Vision Mission Transitions Event 32
  • 33. / Strategic Aims 1. Challenge the status quo 2. Lead the profession 3. Sustain and extend relationships with stakeholders 4. Communicate and consult with stakeholders 5. Publicise and cascade measures Transitions Event 33
  • 36. / Diversity and Inclusion Leadership Group (DILG) Transitions Event 36
  • 37. / Inclusive recruitment action group Transitions Event 37
  • 39. / Transitions Event 39 Closure & Next Steps  This is a call to action  What will I do now?  What will happen next? Thank you for coming

Notes de l'éditeur

  1. List is refugee engineers registered with Transitions Business case – Built Environment Sector Skills Shortages / Talent Attraction costs Need more engineers e.g. construction needs 44000 new people to enter sector each year to meet demand 2014 9000 apprentices Clients are increasingly demanding evidence of D & I / CSR capability e.g. Transport Infrastructure Skills Strategy: building sustainable skills Moving Britain Ahead targets female and BAME representation Candidates: Help to overcome Unconscious and Conscious Bias Experience of Assessments Practice Interview Skills – (on both sides) Help to gain Recognition of Qualifications Support in Requirement for Institute Membership Experience – i.e. the UK Context Deal with Perceived Communication Issues – Written and Spoken English
  2. Arcadis prides itself on “Improving the Quality of Life”, it is our passion and what we do. In response to the European Refugee Crisis, Arcadis Europe wanted to react in a proactive and meaningful way. Across Europe we have been involved in initiatives such as helping find vacant properties for refugee housing in the Netherlands, offering work experience placements across Europe and many other charitable initiatives donating clothing, materials and raising money for refugee charities. In the UK we focused our efforts on creating a Traineeship programme with the aim of offering support, development and on the job training to refugee professionals. We wanted to ensure that they were paid fairly for the work they would do and that the programme would be mutually beneficial
  3.    
  4. This is the overall vision and mission of the programme It is funded by the Department for Business Energy and Industrial Skills (BEIS) It is now in it’s 6th year with the aim of increasing diversity and inclusion across the engineering profession
  5. It has 5 strategic aims which are to: Challenge the status quo in terns of where we are now Lead the profession by providing a platform to bring stakeholders together and galvanise action Sustain and extend relationships with stakeholders – we are particularly keen to involve more SMEs in our work Communicate progress, successes, challenges and consult with stakeholders Publicise and cascade measures across engineering employment to measure and report consistently on progress
  6. Aside from working with employers, the Academy also works across the 35 professional engineering institutions (PEIs) It also delivers an internal programme to ensure reflection of good practice across all its internal activities
  7. The DILG consists of a steering group that takes a strategic lead on increasing diversity and inclusion across engineering employment – it consists of around 15 organisations of different size that meets quarterly to review progress and decide further action. Action from the steering group is devolved down to 5 action groups who’s remit is to stimulate progress and report back to the steering group The DILG membership – a wider group of organisations in regular contact that disseminate outputs from action groups and prepared to take part in future DILG activity
  8. These are the 5 action groups – chairs from each group, including me, report into the steering group
  9. The call to action – if you can help in any way, please let bola know – or email after the meeting