1. SHEKETA PAULK
4614 POST RIDGE LANE LITHONIA, GA 30038
SHEKETAPAULK@YAHOO.COM
470-685-1481
• Excellent Verbal & Written Communication
• ICD9 & CPT Knowledgeable
• Medical Billing & Coding
• Microsoft Office Suites
• Medication Management & Recordkeeping
• Multi-Line Telephone Skills
• Data Entry
• Office Skills/Computer Knowledge
CAREER HISTORY
BROOKDALE SERNIOR LIVING MARIETTA
BUSINESS OFFICE MANAGER
06/2015-CURRENT
Key Results
•Maintains office services by organizing office operations and procedures; preparing payroll; controlling
correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and
monitoring clerical functions.
•Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and
disposal of records.
•Maintains office efficiency by planning and implementing office systems, layouts, and equipment
procurement.
•Designs and implements office policies by establishing standards and procedures; measuring results
against standards; making necessary adjustments.
•Completes operational requirements by scheduling and assigning employees; following up on work
results.
•Keeps management informed by reviewing and analyzing special reports; summarizing information;
identifying trends.
•Maintains office staff by recruiting, selecting, orienting, and training employees.
•Maintains office staff job results by coaching, counseling, and disciplining employees; planning,
monitoring, and appraising job results.
•Maintains professional and technical knowledge by attending educational workshops; reviewing
professional publications; establishing personal networks; participating in professional societies.
•Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing
variances; initiating corrective actions.
•Contributes to team effort by accomplishing related results as needed
BROOKDALE SENIOR LIVING FORMALLY EMERITUS @ SANDY SPRINGS PLACE-Sandy
Springs, GA
Senior Living Facility
Concierge/Office HR 01/2014-06/2015
Key Results
• Welcomes visitors by greeting them, in person or on the telephone; answering or referring
inquiries.
• Assists business office director with accounts payable, accounts receivable, Human Resources,
and payroll functions.

2. • Proactively assist residents, families, visitors and employees with questions or problems resulting
in a positive experience
• Assist in processing new resident and employee documentation
• Promote and encourage residents to participate in activities and follow & communicate company
policies and procedures
• Assist in maintenance of resident and employee files and documentation while maintaining
Confidentiality
• Assist Nurse with Administrative work in regards to patients and charting.
• Medication Aide
EMERITUS@ SANDY SPRINGS PLACE-Sandy Springs, GA
Senior living facility
MCP Resident Assistant-01/2011
Key Results
• Provides for activities of daily living by assisting with serving meals, feeding patients as
necessary; ambulating, turning, and positioning patients; providing fresh water and nourishment
between meals.
• Administer medication to twelve memory care senior residents on a daily basis.
• Provides patient comfort by utilizing resources and materials; transporting patients; answering
patients' call and requests; reporting observations of the patient to Nursing Supervisor.
• Documents actions by completing forms, reports, logs, and records and maintains work
operations by following policies and procedures.
BROOKDALE TERRACE AT RIVERSTONE ASSISTED LIVING-Canton, GA
Medical Aide 6/2009
Key Results:
• Supervise and assign daily tasks to Resident Aides.
• Responsible for ordering medication for all Riverstone residents.
• Primary point of contact for physicians concerning resident progress and any potential needs
medication refills.
BRAIN CENTER NURSING AND REHABILATATION- Canton, GA
Certified Nursing Assistant (2009-2010)
Key Results:
• Supervised the rehabilitation of patients recovering from acute illnesses.
• Maintained detailed records of patient’s daily activities, improvements, and set-backs.
• Assisted with pre-discharge home safety evaluation and arrangement of medical equipment as
necessary upon discharge.
• Provided patients with daily necessities, additional supplies, and personal attentiveness to ensure
a safe and timely recovery.
ATLANTA CARGO - Atlanta, GA

3. Receptionist (2008-2009)
Key Results:
• Performed a multitude of administrative duties including but not limited to filing, faxing, and
appointment scheduling, ordering supplies, and receiving inbound calls.
• Assisted Office Manager with HR functions
GEORGIA DEPARTMENT OF LABOR-Atlanta, GA
Contingency Clerk (2002-2003)
Key Results:
• Reported directly to department director in completion of any additional administrative requests.
• Used analytical skills to conduct in depth research for the purpose of clarifying why candidates
did not certify according to company policies via internal system OLIVOR.
• Reset OLIVOR with updated candidate information when necessary and operated switchboard
• Performed consistent, precise entry of company sensitive and client specific data into all internal
systems.
• Responsible for entering customer benefits compensation data into system.
• Assisted unemployment claimants with pin resets and benefit distribution.
EDUCATION
Colorado Technical University  BA-Healthcare Management October 2013-present
Colorado Technical University  AAS-Billing and Coding February 2012
Atlanta’s Best Healthcare  License-Certified Nursing Assistant September 2004
Georgia Medical Institute  Diploma-Medical Administrative Assisting August 2003