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IT Pro
     ofession
            nals’ Sta to Fin
                    art    nish E-D
                                  Discovery Check
                                         ry     klist


        Wh to put to
         hy        ogether an E-Discove Proces
                                      ery    ss:

    •     Reduce liability and risk
          R              y
    •     Lo
           ower litigation costs
                         n
              – IT reso  ource allocation, overtime
              – Minimi costly asp
                         ize          pects, e.g. Lawwyer review
    •     Avoid fines, ad
          A              dverse judgme ents
    •     Comply with re
          C              egulations
    •     Ease disruption to normal bbusiness oper  rations
    •     Better manage your environ
                         e            nment




        Con
          nsideration when c
                    ns     choosing a tool or vendor:
When sea
       arching for a solution to your E-Discovery needs it is important to take into consideration a
                     s
number of factors:

    •     Budget
    •     Timeframe
    •     Volume
          V
    •     In
           n-house resou
                       urces
    •     Regulations
          R
    •     Data types
          D
    •     Scope




        Ran of Offe
          nge     erings

    •     All-Inclusive So
          A              olution Offerin
                                       ngs
    •     Software
    •     Hardware
          H
    •     Hosted (Cloud)
          H
    •     Consultants
          C
    •     In
           n-House proce essing
    •     Service Providders




        456 Washington Avenue, Suite 2 > Bridgeville, PA 15017 > 1.
                       A                                          .800.255.5155 > www.sherpa
                                                                                           asoftware.com
Sol
          lution Con
                   nfusion

    •     Hundreds of ve
          H              endors offerin software and services
                                      ng
    •     Functional oveerlap
    •     Service providers selling so
                                     oftware, Consultants managing tools
    •     In
           nfrastructure providers build discovery m
                         p                         modules, etc.
    •     Diverse set of cost models
          D




        Sol
          lutions sho
                    ould offer:
Effective T
          Turn Around: Robust features sets to h
                                               handle all the E-Discovery steps that will be required in
your envirronment (see EDRM.net)

    •     Time savings: Effective pro  ocessing of daata
    •     Cost Savings:
          C
    •     Defensibility:
          D
    •     Robust audit tr
          R              rails and chains of custodyy
    •     Preservation of metadata
                         o
    •     Efficiency
    •     Targeted to yo environme
                         our           ent
    •     Able to process based on e
          A                            expansive crite
                                                     eria
    •     Minimal disrup
          M              ption of day to day business
                                       o
    •     Must be repeatable, enforce
          M                             eable




        How to choos your too
                   se       ols:

    •     Understand yo unique environment
          U           our

              –    Needs requirements of the orga
                         s,                          anization
              –    Speciffication of the IT environm
                                       e            ment (data maps, process flows, etc.)
              –    Identify area of challenge (backu tapes, laptops, remote s
                         fy                          up                          sites, obsolete technology, etc.)
                                                                                               e           ,
              –    Reseaarch vendors, software, ser   rvices that ha experienc with similar clients (data
                                                                   ave          ce            r           a
                   types, size, industry etc.)
                                       y,
    •     Realistic expec
          R               ctation of wha can be don in-house
                                       at            ne
    •     If an E-Discove process is not yet in place, create o
                          ery          s                           one
    •     Get
          G buy-in from all stake ho
                         m             olders (especi ially Legal and IT)
    •     Setup, evaluat and benchm
                         te            mark in a realistic test environment
    •     If needed, seek outside exp  pertise for guid
                                                      dance (don't fforget your pe groups)
                                                                                 eer




        456 Washington Avenue, Suite 2 > Bridgeville, PA 15017 > 1.
                       A                                          .800.255.5155 > www.sherpa
                                                                                           asoftware.com
Questions to ask:

When dea
       aling with stak
                     keholders:

   •     What is the budget?
         W
   •     How often is th organizatio involved in litigation?
         H              he          on           n
   •     Is there a curre E-Discove process?
          s             ent         ery
   •     What governm
         W            ment regulation affect the industry?
                                    ns
   •     What is the mo pressing n
         W              ost         need in the orrganization?
              – Policy creation (E-D
                                   Discovery Plan, Complianc Retention, etc.)
                                                               ce,    ,
              – Pendin litigation, s
                        ng          specific case
              – Human Resource, s
                        n           security needds
              – Other


       thering ESI sp
When gat            pecifications:

   •     How large is th IT infrastru
         H                he           ucture?
   •     Where is data stored (struct
         W                              tured, unstrucctured)?
   •     What kind of backup techno
         W                             ology is utilize
                                                      ed?
   •     What systems are used for mail, HR, etc
         W                                            c.?
   •     Is litigation targ
          s               geted at certa custodians
                                       ain            s?
   •     What kind of in
         W                n-house expeertise is present?
   •     Which parts of the E-Discov
         W                f            very process are handled in-house?


       searching ven
When res           ndors:

   •     Is this a service, software, S
          s                            SaaS?
   •     Does the tool search the da types in yo organizati
         D               s             ata           our            ion?
   •     What kinds of audit trail / ch
         W                             hain of custod does the pr
                                                     dy             roduct support?
   •     How are end-u
         H              users affected d?
   •     What is the average time fo installation and setup?
         W                             or
   •     How intrusive is the architec
         H                i             cture, what efffect on ESI?
   •     What kind of tr
         W               raining is requ
                                       uired?
   •     What is the pricing model (s
         W                             size, server, installation, m
                                                                   module, etc.)?
   •     Can
         C I see a de   emo?
   •     Do
         D you have an evaluation?
                        a              ?




       456 Washington Avenue, Suite 2 > Bridgeville, PA 15017 > 1.
                      A                                          .800.255.5155 > www.sherpa
                                                                                          asoftware.com

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IT Professionals' Start to Finish EDiscovery Checklist

  • 1. IT Pro ofession nals’ Sta to Fin art nish E-D Discovery Check ry klist Wh to put to hy ogether an E-Discove Proces ery ss: • Reduce liability and risk R y • Lo ower litigation costs n – IT reso ource allocation, overtime – Minimi costly asp ize pects, e.g. Lawwyer review • Avoid fines, ad A dverse judgme ents • Comply with re C egulations • Ease disruption to normal bbusiness oper rations • Better manage your environ e nment Con nsideration when c ns choosing a tool or vendor: When sea arching for a solution to your E-Discovery needs it is important to take into consideration a s number of factors: • Budget • Timeframe • Volume V • In n-house resou urces • Regulations R • Data types D • Scope Ran of Offe nge erings • All-Inclusive So A olution Offerin ngs • Software • Hardware H • Hosted (Cloud) H • Consultants C • In n-House proce essing • Service Providders 456 Washington Avenue, Suite 2 > Bridgeville, PA 15017 > 1. A .800.255.5155 > www.sherpa asoftware.com
  • 2. Sol lution Con nfusion • Hundreds of ve H endors offerin software and services ng • Functional oveerlap • Service providers selling so oftware, Consultants managing tools • In nfrastructure providers build discovery m p modules, etc. • Diverse set of cost models D Sol lutions sho ould offer: Effective T Turn Around: Robust features sets to h handle all the E-Discovery steps that will be required in your envirronment (see EDRM.net) • Time savings: Effective pro ocessing of daata • Cost Savings: C • Defensibility: D • Robust audit tr R rails and chains of custodyy • Preservation of metadata o • Efficiency • Targeted to yo environme our ent • Able to process based on e A expansive crite eria • Minimal disrup M ption of day to day business o • Must be repeatable, enforce M eable How to choos your too se ols: • Understand yo unique environment U our – Needs requirements of the orga s, anization – Speciffication of the IT environm e ment (data maps, process flows, etc.) – Identify area of challenge (backu tapes, laptops, remote s fy up sites, obsolete technology, etc.) e , – Reseaarch vendors, software, ser rvices that ha experienc with similar clients (data ave ce r a types, size, industry etc.) y, • Realistic expec R ctation of wha can be don in-house at ne • If an E-Discove process is not yet in place, create o ery s one • Get G buy-in from all stake ho m olders (especi ially Legal and IT) • Setup, evaluat and benchm te mark in a realistic test environment • If needed, seek outside exp pertise for guid dance (don't fforget your pe groups) eer 456 Washington Avenue, Suite 2 > Bridgeville, PA 15017 > 1. A .800.255.5155 > www.sherpa asoftware.com
  • 3. Questions to ask: When dea aling with stak keholders: • What is the budget? W • How often is th organizatio involved in litigation? H he on n • Is there a curre E-Discove process? s ent ery • What governm W ment regulation affect the industry? ns • What is the mo pressing n W ost need in the orrganization? – Policy creation (E-D Discovery Plan, Complianc Retention, etc.) ce, , – Pendin litigation, s ng specific case – Human Resource, s n security needds – Other thering ESI sp When gat pecifications: • How large is th IT infrastru H he ucture? • Where is data stored (struct W tured, unstrucctured)? • What kind of backup techno W ology is utilize ed? • What systems are used for mail, HR, etc W c.? • Is litigation targ s geted at certa custodians ain s? • What kind of in W n-house expeertise is present? • Which parts of the E-Discov W f very process are handled in-house? searching ven When res ndors: • Is this a service, software, S s SaaS? • Does the tool search the da types in yo organizati D s ata our ion? • What kinds of audit trail / ch W hain of custod does the pr dy roduct support? • How are end-u H users affected d? • What is the average time fo installation and setup? W or • How intrusive is the architec H i cture, what efffect on ESI? • What kind of tr W raining is requ uired? • What is the pricing model (s W size, server, installation, m module, etc.)? • Can C I see a de emo? • Do D you have an evaluation? a ? 456 Washington Avenue, Suite 2 > Bridgeville, PA 15017 > 1. A .800.255.5155 > www.sherpa asoftware.com