Shilpa Banerjee

San Francisco Bay Area United States

User Experience Researcher at eBay

Education

Experienced in conducting formative and summative research across multiple channels and platforms in fast-paced agile environment and providing user insights to inform product development. Passionate about helping people, comfortable in fast paced agile environment, an excellent collaborator, and highly motivated by the challenge of improving user’s experiences. Specialties: Adept at conducting qualitative research using a wide range of methodologies like usability testing, RITE testing, in-depth interview, contextual-inquiry, in-person & remote testing, heuristic evaluation, competitive analysis, card-sorting, bulletin board studies.