Contents
oIntroduction
oFour Factors & Principles of leadership
oLaize faire & Paternalistic
oDemocratic & Authoritarian
oManagerial Grid
21-10-2017 SHRUTI MISHRA
Definition
Leadership is a process by which a person influences others to accomplish an
objective and directs the organization in a way that makes it more cohesive and
coherent.
21-10-2017 SHRUTI MISHRA
What is leadership?
There are many ways of looking at leadership and interpretations about what it
means.
oLeadership means different things to different people.
oLeadership is often taken to represent:
oGetting others to follow
oThe use of authority in decision-making
oA personal characteristic
oAn ability to achieve effective performance in others
Shivam21-10-2017 SHRUTI MISHRA
Four Factors of Leadership
1. LEADER
2. FOLLOWER
3. SITUATION
4. COMMUNICATION
Jyoti21-10-2017 SHRUTI MISHRA
Principles of Leadership
1.Know yourself and seek self-
improvement
2.Be technically proficient
3.Make sound and timely decisions
4.Set the example
5.Know your people and look out for
their well-beingTrain as a team
6. Develop a sense of responsibility in
your workers
7. Keep your workers informed
8. Use the full capabilities of your
organization
9. Seek responsibility and take
responsibility for your actions
10. Ensure that tasks are understood,
supervised, and accomplished
21-10-2017 SHRUTI MISHRA
Jyoti
Leadership styles
Leaders exercise their authority in different ways. In doing so, they are said to
exhibit a “leadership style”
Leadership styles are essentially about:
The way that the functions of leadership are carried out
The way that a leader behaves
Features of Leadership
Shikha21-10-2017 SHRUTI MISHRA
Types of Leadership
There has been substantial research into the types and effectiveness of various
leadership styles, with the four most common generally accepted to be:
1. Authoritarian
2. Democratic
3. Paternalistic
4. Laissez-Faire
21-10-2017 SHRUTI MISHRA
Authoritarian or Autocratic
Autocratic leaders hold onto as much power and decision-making as possible
Focus of power is with the manager
Communication is top-down & one-way
Formal systems of command & control
Minimal consultation
Use of rewards & penalties
Very little delegation
McGregor Theory X approach
Most likely to be used when subordinates are unskilled, not trusted and their ideas are
not valued
Shilpa21-10-2017 SHRUTI MISHRA
Democratic or Participative
Focus of power is more with the group as a whole
Leadership functions are shared within the group
Employees have greater involvement in decision-making – but potentially this slows-
down decision-making
Emphasis on delegation & consultation – but the leader still has the final say
Perhaps the most popular leadership style because of the positive emotional
connotations of acting democratically
A potential trade-off between speed of decision-making and better motivation &
morale?
Likely to be most effective when used with skilled, free-thinking & experienced
subordinates
Shilpa21-10-2017 SHRUTI MISHRA
Paternalistic
Leader decides what is best for employees
Links with Mayo – addressing employee needs
Akin to a parent/child relationship – where the leader is seen as a “father-
figure”
Still little delegation
A softer form of authoritarian leadership, which often results in better
employee motivation and lower staff turnover
Typical paternalistic leader explains the specific reason as to why he has taken
certain actions
Sakshi21-10-2017 SHRUTI MISHRA
Laissez-faire (free- rein) or Delegative
Laissez-faire means to “leave alone”
Leader has little input into day-to-day decision-making
Conscious decision to delegate power
Managers / employees have freedom to do what they think is best
Often criticised for resulting in poor role definition for managers
Effective when staff are ready and willing to take on responsibility, they are
motivated, and can be trusted to do their jobs
Importantly, laissez-faire is not the same as abdication
Sakshi21-10-2017 SHRUTI MISHRA
Traditional views v/s Modern Views
THE TRADITIONAL VIEW SEES
LEADERSHIP AS ABOUT:
Command & Control
Decision-making
MORE MODERN VIEW HAS LEADERSHIP
HAVING A WIDER ROLE, INCLUDING
Inspiration
Creating a vision
Building effective teams
21-10-2017 SHRUTI MISHRA
Management v/s Leadership
Leadership drives the interpersonal aspects of the organization, such as moral
and team spirit.
Management deals with the conceptual issues of the organization, such as
planning, budgeting, and organizing.
21-10-2017 SHRUTI MISHRA
Managerial Grid
Robert Blake and Jane Mouton
High
Country Club (1, 9)
strong on people skills, weak on
tasks
Team Leader (9,9)
strong on tasks, strong on people
skills
9
8
7
6
5
Improvised (1,1)
weak on tasks, weak on people skills
Authotarian (9,1)
strong on tasks, weak on people
skills
4
3
2
1
0 1 2 3 4 5 6 7 8 9 High
Shruti21-10-2017 SHRUTI MISHRA
As a generalisation, in most business sectors there has
been a gradual shift away from autocratic leadership.
Possible reasons for this include:
Changes in society’s values
Better educated workforce
Focus on need for soft HR skills
Changing workplace organisation
Greater workplace legislation
Pressure for greater employee involvement
21-10-2017 SHRUTI MISHRA
Principles of Leadership
To help you be, know, and do, follow these eleven principles of leadership (U.S. Army, 1983). The rest of the chapters in this Leadership guide expand on these principles and provide tools for implementing them:
Know yourself and seek self-improvement - In order to know yourself, you have to understand your be, know, and do, attributes. Seeking self-improvement means continually strengthening your attributes. This can be accomplished through self-study, formal classes, reflection, and interacting with others.
Be technically proficient - As a leader, you must know your job and have a solid familiarity with your employees' tasks.
Seek responsibility and take responsibility for your actions - Search for ways to guide your organization to new heights. And when things go wrong, as they often tend to do sooner or later — do not blame others. Analyze the situation, take corrective action, and move on to the next challenge.
Make sound and timely decisions - Use good problem solving, decision making, and planning tools.
Set the example - Be a good role model for your employees. They must not only hear what they are expected to do, but also see. “We must become the change we want to see.” - Mahatma Gandhi
Know your people and look out for their well-being - Know human nature and the importance of sincerely caring for your workers.
Keep your workers informed - Know how to communicate with not only them, but also seniors and other key people.
Develop a sense of responsibility in your workers - Help to develop good character traits that will help them carry out their professional responsibilities.
Ensure that tasks are understood, supervised, and accomplished - Communication is the key to this responsibility.
Train as a team - Although many so called leaders call their organization, department, section, etc. a team; they are not really teams... they are just a group of people doing their jobs.
Use the full capabilities of your organization - By developing a team spirit, you will be able to employ your organization, department, section, etc. to its fullest capabilities.