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Bad apples
Bad apples
Bad apples
Its all about difficult people…
Your take on difficult people…
Your take on …….. people…
Difficult People - doesn’t sound good
Bad apples
Bad apples
During the course of presentation we will be referring them as
Why BAD APPLES?
Why not BAD PINEAPPLES?
A BAD APPLE can spoil the whole bunch
Attributes of BAD APPLE
Especially Troublesome and Difficult to work with
Someone who runs tapes in their own head – Poor Listener
Jealous
Insecure
Misfit for the Job – BAD Hiring
We all are humans then what makes some of us so difficult that every
other person finds difficult to work with them – BAD APPLES.

Is that difficult people are BAD or something else...
Difficult people have
BEHAVIOURAL ISSUES.
ISSUES.
BEHAVIOURAL ISSUES.
ISSUES.
Extremely difficult to Identify
BEHAVIOURAL ISSUES
Explicit – Identifiable
Implicit – Hidden
Behavioural Indicators
A close look…
Explicit – Visible, identifiable
•Tardiness
•Complete disrespect for Time
•Not following Instructions
•Arrogant and rude
•Argumentativeness
•Lack initiative
•Disinterested and
•Disoriented
Implicit – Hidden, not easily
identifiable, extremely difficult to trace
Implicit – Hidden, not easily
identifiable, extremely difficult to trace
Always create Good Impression in
presence of superiors but make the lives
of their colleagues miserable in absence
of superiors
Bad apples
Implicit – Hidden, not easily
identifiable, extremely difficult to trace
Always highlight the close relationship of
trust and worthiness with their superiors
amongst their colleagues in absence of
superiors
Bad apples
Implicit – Hidden, not easily
identifiable, extremely difficult to trace
Always put up a good Upfront but makes
team workers work environment
miserable
Bad apples
Implicit – Hidden, not easily
identifiable, extremely difficult to trace
Always try to pass the buck and often
very suggestive in deciding the role and
job to be assigned to their peers
Implicit – Hidden, not easily
identifiable, extremely difficult to trace
Always throw their weight around
Bad apples
Implicit – Hidden, not easily
identifiable, extremely difficult to trace
Bad Biting
Implicit – Hidden, not easily
identifiable, extremely difficult to trace
Seek praises, credits for work done by
others
Bad apples
Implicit – Hidden, not easily
identifiable, extremely difficult to trace
Always with Excuses and Justification
Implicit – Hidden, not easily
identifiable, extremely difficult to trace
Sneak peek into others work, what they
and what they are not doing
Bad apples
Implicit – Hidden, not easily
identifiable, extremely difficult to trace
Above all they are always BUSY
MULTITASKING – Big NO
The crux of the problem is not to
appraise personal productivity of
BAD APLLES, but to check how they
influences productivity
of others
BAD APPLE behaviour do not
contribute positively to the growth
of the organization, and has
adverse implications on
Overall performance
All the employees MUST positively
contribute to the organization
Even one person not contributing
positively can have serious
impact.
Any employee who does his/her
job BADLY is obviously a problem,
but the one who DRAGS DOWN
the work of others is
very DANGEROUS and to identify
such person in the organization or
team is tough job.
Human Behaviour
EMOTIONAL RESPONSE - Action
EMOTIONAL RESPONSE - Neutral
EMOTIONS = Energy in Motion
EMOTIONS = Disturbance (Negative)
PEACEFUL = BALANCED and STABEL ENERGY
FEELINGS = Perception of Touch (Physical/Mental/Spiritual)
FEELINGS = Automatic response / flow, which when gets
blocked by attachments converts to EMOTIONS
FEELINGS = usually Positive
EMOTIONS = normally Negative
EMOTIONS are FELT

Our BEHAVIOUR is governed by our

EMOTIONS
Understanding the BAD APPLE
behaviour enables to get CLOSE to
the problem thereby the solution.
Behavioural Issues
Behavioural Issues
They don’t like the work environment
Behavioural Issues
They don’t like the work environment
They don’t like their co-workers
co-
Behavioural Issues
They don’t like the work environment
They don’t like their co-workers
coThey don’t like their Superiors
Behavioural Issues
They don’t like the work environment
They don’t like their co-workers
coThey don’t like their Superiors
They feel neglected – not involved
Behavioural Issues
They don’t like the work environment
They don’t like their co-workers
coThey don’t like their Superiors
They feel neglected – not involved

They suffer from skill set
deficiencies, which they try to
match or cover up
Behavioural Issues
They don’t like the work environment
They don’t like their co-workers
coThey don’t like their Superiors
They feel neglected – not involved
They suffer from skill set deficiencies,
which they try to match or cover up
They are experiencing personal, health
or family problem
ABOVE ALL…
Difficult people have Basic

PERSONALITY TRAITS
that are

incompatible
with the job
Misfit for the Job – BAD Hiring
A bad apple is
bad for
everyone
A BAD APPLE is a

SUBPAR EMPLOYEE
who causes an
EMOTIONAL DRAIN on
the people in the team, or
DRAIN RESOURCES, or

NEGATIVELY AFFECTS
the overall
Performance
Bad Apples are
blessed with
BAD ATTITUDE
that wears downs
the overall
productivity
Nobody is perfect and as a
matter of fact perfection is not
expected at all times from
everybody

BUT
what is expected at all times
from everybody is

SOLID DEPENDABLE WORK
Bad to the CORE
BRUISED
BAD Apple isn’t someone who
makes the OCCASIONAL MISTAKE,
but has a DISTINCT ONGOING
PATTERN of certain type of
behaviour or failure.
APPLE is
BAD to the CORE or BRUISED
depends upon the
BEHAVIOURAL PATTERN – EMOTIONAL RESPONSE

DIFFICULT TO DIAGNOSE
BAD to the CORE
Distinct Ongoing Pattern
BRUISED
Occasional mistakes
ANNOYING BAD APPLES

Every organization MUST establish boundaries that keep employees
annoying behaviour to minimum
MENTORING
SHELTERING
Categories of BAD APPLES
GOSSIPER
GOSSIPER - Blabbermouth
GOSSIPER – Workplace Gossip
Highly unproductive
BACKSTABBER
Not Trustworthy
PASSIVE - AGGRESSIVE
Sins of Omission
Avoid written communication
WASTER
WASTER - TIME
WASTER - RESOURCE
NARCISSIST
Self Obsessed
Whistleblower
Comfortable, Easy Work Environment
Create Stress for others
AGONY AUNT
Bad apples
Defensive
Inflationary
LAZY BONES
Bad apples
COMBATANTS
Very argumentative
POISONER
Bad apples
Love CHAOS
Love to Criticize
Bad apples
BULLY
THE SLOB
Shabby and Unhygienic
THIEF
THIEF
Ideas
Misrepresent
WHINER
Bad apples
CAREER CLIMBER
High Aspiration & Low potential
Good Manipulators
JOB HATER
Eternally Miserable
SO MANY .... BAD APPLES
PROBLEMS do have
SOLUTIONS..
SOLUTIONS..
Assess
Bad apples
Identify BAD APPLE and their behavioural attributes
Provide JOB DESCRIPTION
Make them UNDERSTAND
Assign RESPONSIBILITY
Make them ACCOUNTABLE
Extend help when NEEDED
Bad apples
Give CONSISTENT Directions
Respect and Reward QUALITY WORK
And if NOTHING works.... then
works....
Withdraw all IMPORTANT ASSIGNMENT
Move them to Another DEPARTMENT or TEAM
Discuss IMPLICATIONS for their BEHAVIOUR
Issue them WARNING
Bad apples
Bad apples
Bad apples
BAD
GOOD
From BAD to GOOD is a TRANSITION
Bad apples
Bad apples
Bad apples
If they can be encouraged to
change their Attitude
If they can be Persuaded
If they can change the Work Habits
Only then we can extend HELP!
Behavioural Issues are difficult to trace
Every behaviour that a person exhibits
Is MOTIVATED by
Something……
People either act out their EMOTIONS
By taking ACTIONS to achieve a certain OUTCOME
Or
They have deeply ingrained HABBIT, FRUSTRATION
Beyond their CONTROL
DEALING with BAD APPLES
FOCUS on the PROBLEM
Why the PROBLEM needs to be RESOLVED?
What can be done for IMPROVEMENTS?
How the person concern thinks (BAD APPLE)?
BAD APPLE tendency
To the CHANGE the Topic
To highlight their own concerns
To Emotionally blackmail
To Blame others
To be on the Edge to Dodge and weave
throughout the conversation
REMEMBER
Avoid CONFRONTATION
Avoid all DEVIATION
Avoid all ANNOYANCE
ALLOW

BAD APPLE to SPEAK
TRANSITION
BAD to GOOD
Bad apples
Bad apples
Bad apples
Bad apples
Reference:

BAD APPLES
By Brette Mcwhorter Sember

Executive Education Program Series
Reach me at vinod.kr.sharma@gmail.com

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Bad apples