Co-creating with UX and Software Rabobank
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What would happen if we would bring design, front end, back end etc. all together? How could we improve the user-flows by thinking of alternative, non-happy flows? What would happen to the performance and therefore the user-experience when back end is already involved before the finalised wireframes are handed over?! That's all nice and dandy. But we do need to deal with some concerns like: - Knowledge gap: How can the different disciplines with their specialty understand each other and come to conclusions? - Shared responsibilities: Where do start and where do they end? - Efficiency: What would it do to the efficiency of the team when they get different tasks? In this talk we’ll try to address and hopefully take away those concerns and focus on the benefits it will bring, working in a hybride team.
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Co-creating with UX and Software Rabobank
- 1. Simone de Gijt & Thamar Swart - 27 September 2023 Co-creating with UX and Software
- 2. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software Introduction Simone de Gijt Java & Kotlin Software Developer Thamar Swart Global Director User Experience Design @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software
- 3. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software Co-creating The Team The Process The Details @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software
- 4. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software Why @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software
- 5. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software Why “They don’t get us” “We are already in too many meetings” “So now I will be responsible of making the design?” “I tune out when they start talking about their part of the process” “I don’t get paid to do this work” “I can’t guarantee the quality of my work when I need to deliver 100 things at the same time” “We have roles for a reason right? ” @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software
- 6. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software Team Setup Diversity TEAM Type of project Personality Skillset Purpose @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software
- 7. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software - Simon Sinek “ People don’t buy what you do, they buy WHY you do it. And what you do simply proves what you believe.” Purpose @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software
- 8. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software Team structures @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software
- 9. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software Operations team @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software
- 10. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software Process team @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software
- 11. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software Feature team @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software
- 12. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software Project team @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software
- 13. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software Team structures Operations teams Process teams Feature teams Project teams Permanent. Focused on the IT ecosystem. Permanent. Focused on a specific business process. Permanent. Focused on a specific function / service. Temporary. Focused on a single or group of releases. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software
- 14. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software The Process @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software
- 15. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software Source: https://www.nngroup.com/articles/design-thinking/ & https://www.dynatrace.com/news/blog/what-is-devops/ Business lens Mission, Vision, Strategy & Purpose
- 16. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software
- 17. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software Co-create Design Direction Design System Feedback Analytics & Observations
- 18. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software The Details
- 19. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software Understand User Research Journey Mapping
- 20. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software User Journey
- 21. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software Opportunity Map Co-create
- 22. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software Explore Event storming Command Triggers Event Resources Condition Order process was started Order was submitted Start order process from basket Submit the entire order Customer Time Condition Aggregate
- 23. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software Explore Command Triggers Event Resources Condition Aggregate Event storming
- 24. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software Creation Ideate - Prototype- Validate
- 25. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software Solution Design Co-create a Blueprint for the solution
- 26. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software
- 27. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software Develop
- 28. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software Develop UML Process flow UML Sequence diagram UML Entity Relationship Plan
- 29. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software Develop UML Process fl ow Start process Other process End process Event Decision Output Third party Report
- 30. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software Develop UML Sequence diagram
- 31. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software Develop UML Entity Relationship
- 32. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software Develop Code + Implement
- 33. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software Develop Test
- 34. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software Ops Release + Deploy
- 35. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software Ops Release + Deploy
- 36. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software Ops Operate + Monitor
- 37. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software
- 38. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software Key take aways What do we want you to take away from our presentation today? Look at your team and team structure from the why. Talented individuals != a successful team. Incorporate design into your development cycle. Responsibility of the end product lies with the team. Responsibility for speci fi c steps in the cycle belong to a discipline. Trust your team members. Find a language / tool that both design + development understand. Give proper attention to the OPS cycle.
- 39. JAVA Magazine #2 2023
- 40. @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software Tips + resources • Start with Why, How Great Leaders Inspire Everyone to Take Action - Simon Sinek • https://www.nngroup.com/articles/design-thinking/ • https://freshservice.com/it-team • https://sequencediagram.org/instructions.html • https://www.tutorialspoint.com/uml/index.htm • https://www.boldare.com/blog/event-storming-guide/#event-storming-basics-how- does-it-work?-event-storming-guide • https://geek fl are.com/about-uml-diagram-and-tools/
- 41. Thank you! Slidedeck: @ThamarSwart && @de_gijt@nerdculture.de ∙ Co-creating with UX and Software