2. BUSINESS EXCELLENCE MODEL
People Management People Satisfaction
Leadership Policy & Strategy process Customer Satisfaction Business Result
Resources Impact of Society
3. BUSINESS EXCELLENCE MODEL
ENABLERS 50% RESULTS 50%
10% 5%
People Management People Satisfaction
15% 20% 10% 10%
Leadership Policy & Strategy process Customer Satisfaction Business Result
5% 25%
Resources Impact of Society
4. BUSINESS EXCELLENCE MODEL
People
Values
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LTS
RESU
LUES
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Strategyc
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Planning
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Partner
B
UNIV
SUST
LEAD
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Values
KEY
values and process flow
external environment
5. BUSINESS EXCELLENCE MODEL
LEADERSHIP KEY BUSNIESS SUSTAINABLE
RESULTS SUCCESS
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1 2 3 4 5
CUSTOMER UNIVERSAL
VALUES WELL-BEING
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text. Replace with example text.
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here own text here
5 simple steps Excellence Model
6. BUSINESS EXCELLENCE MODEL
1 2 3 4
TARGET CUSTOMER LEADERSHIP MANAGEMENT
ORIENTED ORIENTED AND BASED ON
TARGET PROCESSES
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here. This is an here. This is an This is an example text. This is an example text.
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PRINCIPLES OF BUSINESS EXCELLENCE
BUSINESS EXCELLENCE MODEL
7. BUSINESS EXCELLENCE MODEL
PROJECT MANAGEMENT PROJECT
customer
leadership
satisfaction
Target achievement
Project target
Process
employee
employee
satisfaction
satisfaction of
resources
other involved group
8. BUSINESS EXCELLENCE MODEL
WEAK
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text here. Your text here. This is an example
GROWTH BALANCED text. Replace with your own text here. Your
"Wave" & PREDICTABLE text here
STRONG
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STRATEGY
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STRONG
FIRE- PROFIT This is an example text. Replace with your own
FIGHTING "Wave" text here. Your text here. This is an example
text. Replace with your own text here. Your
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EXECUTION
9. BUSINESS EXCELLENCE MODEL
ORGANIZATIONAL OPERATIONAL
EXCELLENCE EXCELLENCE
VISION-MISSION-VALUES ISO
BUSINESS
LEADERSHIP SIX SIGMA
EXCELLENCE
VALUE ADDED SUPPLY CHAIN
THINKING LEAN MANAGEMENT