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How Retail Brands use mobile marketing to increase their customer spend?

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Learn how SnapLion.com is helping Retail Brands use mobile marketing to increase their customer spend?

This presentation talks about one of the most unique loyalty program called "Spend Based Mobile Loyalty"

Snaplion powers mobile retail for leading brands such as Color Bar, Dabur NewU, Optique, and many more

MOBILE APP DOWNLOAD LINKS TO RELEVANT APPS:

Color Bar: Android (http://goo.gl/EaXphK) and Apple (http://goo.gl/l2qbXM)
Optique (Glasses & Lenses): Android (http://goo.gl/3YxYTR) and Apple (http://goo.gl/3YxYTR)
Dabur New U: Android (http://bit.ly/1lhtwxw) and Apple (http://goo.gl/tpuyvZ)
Facebook ordering - https://www.facebook.com/DaburNewU/

SPEND BASED LOYALTY LIVE ON VARIOUS APPS

Beer Cafe (Loyalty called Brew Miles): Android (http://goo.gl/GpAKlh) and Apple (http://goo.gl/iljsyI)

Publié dans : Commerce de détail
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How Retail Brands use mobile marketing to increase their customer spend?

  1. 1. HOW CAN SNAPLION HELP RETAIL BRANDS INCREASE TOP LINE SALES USING MOBILE MARKETING TECH.
  2. 2. SNAPLION CAN HELP RETAIL CHAINS INCREASE PURCHASE FREQUENCY Reward customers with the Spend Based Loyalty Model Sell products through your WEBSITE, FB and MOBILE (E-Commerce, FB-Commerce, M-Commerce) 01 02 03 04 05 Interact with customers using Social Media integration Locate and contact stores with ease, using Store Locator Get real time feedback to help improve your services
  3. 3. 01 Reward customers with the Spend Based Loyalty Model MANAGE CUSTOMER LOYALTY ACROSS ALL YOUR LOCATIONS USING SPEND BASED LOYALTY Every bill receipt carries the QR code equivalent to the spend value Customers can simply download the app and scan the points
  4. 4. 01 Reward customers with the Spend Based Loyalty Model A SAMPLE BILL RECEIPT This QR code printed at the top or bottom of every bill generated = Spent value on the bill
  5. 5. 01 Reward customers with the Spend Based Loyalty Model PACKAGED RETAIL PRODUCTS CAN PROVIDE LOYALTY AT THE PRODUCT LEVEL (FIRST OF-ITS-KIND) Every product can carry a receipt inside which contains a QR code = Rupee value of the product Customers can simply download the app and scan the points
  6. 6. 01 Reward customers with the Spend Based Loyalty Model Earning and Redemption is as simple as SCAN – EARN POINTS - REDEEM Customers can easily view their point history within the app Customers can pick and choose from multiple redemption options within the app Thousands of customers earning points daily !
  7. 7. 01 Reward customers with the Spend Based Loyalty Model KILLER ANALYTICS IDENTIFY YOUR CUSTOMERS ON THE SOCIAL GRAPH Customer Level Earn/Redeem Log
  8. 8. 01 Reward customers with the Spend Based Loyalty Model DAILY REPORTING TO TRACK EARN/BURN DAILY EMAIL CONTAINING POINTS BY LOCATION/ POINTS EARNED-BURNED BY INDIVIDUALS
  9. 9. 01 Reward customers with the Spend Based Loyalty Model
  10. 10. Sell products through your WEBSITE, FB and MOBILE 02 OFFER SEAMLESS ORDERING OPTIONS TO YOUR CUSTOMERS (ORDER FROM ALL PLATFORMS) ORDER IS PLACED Customers can place order via your website, Facebook page or your custom mobile app. REVIEW & ACCEPT The order is sent via an email and an SMS sent to the location manager (Also, sent to the tablet installed at each outlet) ORDER CONFIRMATION Once order is paid via CC/ Debit/Net Banking or Cash on Delivery, the customer receives an order confirmation mail. A seamless experience for your customers to order repeatedly from your custom mobile app
  11. 11. Sell products through your WEBSITE, FB and MOBILE 02 CUSTOMERS CAN BUY COSMETICS USING THE COLOR BAR APP List of Features M-Commerce Store Customization Product shades
  12. 12. Sell products through your WEBSITE, FB and MOBILE 02 BUSINESSES LIKE “OPTIQUE” SELL OPTICAL LENSES USING THEIR OWN MOBILE APP
  13. 13. 03 Interact with customers using Social Media integration ENGAGE USING SOCIAL MEDIA INTEGRATION Facebook Twitter Photos Music
  14. 14. 03 Interact with customers using Social Media integration CUSTOMERS CAN ENGAGE AND PARTICIPATE WORLD’S FIRST SELFIE CONTEST
  15. 15. 03 Interact with customers using Social Media integration CONNECT WITH YOUR CUSTOMERS IN LESS THAN 15 SECONDS USING PUSH NOTIFICATIONS
  16. 16. 04 Locate and contact stores with ease, using Store Locator
  17. 17. 05 Get real time feedback to help improve your services FEEDBACK

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