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The Outback 
Promise 
Promise 
to 
visit 
the 
Outback 
at 
least 
once 
in 
your 
life6me 
#Outbackqld 
@OUTBACK_QLD
Let 
me 
take 
you 
on 
a 
journey 
Once 
upon 
a 
6me, 
18 
months 
ago………..
We 
got 
6red 
of 
following 
the 
beaten 
track
So 
we 
went 
bush
AEer 
several 
Coopers 
Creek 
cordials, 
the 
sun 
rose 
and 
this 
is 
what 
happened.
We 
decided 
we 
wanted 
to 
build 
powerful 
rela6onships 
for 
Outback 
Queensland
Empowering 
people 
to 
become 
our 
advocates
Today 
we 
have 
a 
community 
of 
31,900 
people
Who 
ac6vely 
promote 
Outback 
Queensland 
on 
their 
networks
Through 
social 
media
We 
have 
put 
Outback 
Queensland 
into 
the 
spotlight
HOW 
?
We 
began 
with 
a 
simple 
proposi6on 
“The 
Outback 
is 
part 
of 
our 
heritage, 
and 
as 
Australians, 
the 
Outback 
is 
part 
of 
us.” 
“Every 
Australian 
should 
visit 
the 
Outback 
at 
least 
once 
in 
their 
life>me”
We 
asked 
Australians 
to 
make 
a 
promise 
to 
visit 
the 
Outback 
Using 
a 
special 
Facebook 
app.
“I 
PROMISE 
TO 
VISIT 
THE 
OUTBACK”
The 
Promise 
appears 
on 
your 
Facebook 
wall 
For 
all 
your 
friends 
to 
see…
And 
you 
get 
a 
nice 
liQle
En6cing 
your 
friends 
to 
make 
a 
promise 
…and 
their 
friends, 
and 
theirs 
I 
MADE 
MY 
PROMISE 
I 
MADE 
MY 
PROMISE 
I 
MADE 
MY 
PROMISE 
I 
MADE 
MY 
PROMISE 
I 
MADE 
MY 
PROMISE 
I 
MADE 
MY 
PROMISE 
I 
MADE 
MY 
PROMISE
We 
even 
got 
the 
PM 
of 
the 
day
The 
new 
PM 
is 
s6ll 
thinking 
about 
it
We’ve 
grown 
a 
community 
…of 
people 
on 
our 
Facebook 
and 
on 
twi>er 
who 
absolutely 
love 
Outback 
Queensland
…now 
we 
can 
stay 
top 
of 
mind 
“We 
build 
relaFonships 
with 
brands 
the 
same 
we 
build 
relaFonships 
with 
people.” 
“We 
don’t 
suddenly 
become 
close 
friends 
overnight. 
We 
become 
close 
friends 
through 
many 
lightweight 
interacFons 
over 
Fme.” 
– 
Paul 
Adams
“38% 
of 
travellers 
make 
their 
des>na>on 
choice 
based 
on 
recommenda>ons 
of 
their 
friends 
and 
family, 
22% 
did 
so 
based 
on 
informa>on 
from 
the 
web” 
-­‐PhoCusWright
We 
use 
it 
showcase 
events 
in 
Outback 
Queensland
Our 
fans 
let 
us 
know 
when 
they 
are 
fulfilling 
their 
promise
And 
they 
tell 
their 
friends
And 
share 
our 
content
This 
way 
we 
reach 
more 
people 
Their 
Friends 
5,000,000 
or 
so 
Our 
Fans 
31,981
“92% 
of 
people 
trust 
recommenda>ons 
from 
people 
they 
know 
and 
trust, 
70% 
trust 
recommenda>ons 
from 
other 
like 
minded 
consumers 
” 
-­‐Nielsen, 
2012
But 
it 
doesn’t 
end 
there 
!
Our 
team 
is 
on 
the 
road
And 
if 
our 
promise 
keepers 
find 
us 
at 
one 
of 
our 
events
You 
can 
grab 
your 
badge 
of 
honour. 
A 
special 
t-­‐shirt 
to 
thank 
you 
for 
keeping 
your 
promise. 
So 
far….. 
just 
a 
few 
have 
found 
us
What’s 
it 
all 
worth
For 
the 
Digi 
experts 
Since we launched the Outback Promise campaign: 
ü Over 240,000 Facebook stories* created by 155,000 users. 
ü More than 8000 promises made 
ü Our posts have reached 2.7 million on Facebook 
ü 34.9 million Facebook impressions from 10.4 millions users 
ü Activity from our Facebook page has reached 10,435,941 million people (Total Reach)
For 
the 
CEOs 
Treasury, 
Audit 
commiQees, 
Boards, 
Governments, 
cri6cs, 
non-­‐ 
believers, 
accountants, 
strategists, 
bureaucrats, 
crea6ve 
agencies, 
public 
servants, 
media 
and 
any 
one 
else 
who 
may 
be 
scep6cal 
to 
the 
value 
earned, 
we 
have 
this 
unques6onable 
algorithm
Since 
we 
began………….. 
5,000 
people 
have 
promised 
through 
Facebook 
to 
visit 
the 
Outback 
Visitor 
Profile 
studies 
undertaken 
by 
Tourism 
Research 
Australia 
in 
the 
Outback 
showed 
us: 
• Ave. 
length 
of 
stay 
is 
4-­‐7 
days 
• Ave. 
spend 
$90 
pp 
per 
day
So…. 
When 
everyone 
keeps 
their 
promise 
And 
we 
know 
you 
can’t 
break 
a 
promise!
A 
conserva6ve 
$1.8 
million 
Into 
the 
Outback 
Economy 
5,000 
Promise 
keepers 
Staying 
4 
days 
Spending 
$90 
per 
day
But 
wait 
there 
is 
more
We 
also 
know 
that 
Outback 
Qld 
has 
approximately 
a 
50% 
repeat 
visita6on 
rate 
That’s 
a 
further 
$900,000 
from 
the 
same 
people
And 
more…….
Welcome 
to 
the 
New 
Bush 
Telegraph
To 
summarise 
we 
asked 
the 
John 
Butler 
Trio 
to 
make 
us 
a 
short 
video. 
This 
is 
what 
they 
came 
up 
with.
Ques6ons 
?

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Matt Bron: The Outback Promise

  • 1. The Outback Promise Promise to visit the Outback at least once in your life6me #Outbackqld @OUTBACK_QLD
  • 2. Let me take you on a journey Once upon a 6me, 18 months ago………..
  • 3. We got 6red of following the beaten track
  • 4. So we went bush
  • 5. AEer several Coopers Creek cordials, the sun rose and this is what happened.
  • 6. We decided we wanted to build powerful rela6onships for Outback Queensland
  • 7. Empowering people to become our advocates
  • 8. Today we have a community of 31,900 people
  • 9. Who ac6vely promote Outback Queensland on their networks
  • 11. We have put Outback Queensland into the spotlight
  • 12. HOW ?
  • 13. We began with a simple proposi6on “The Outback is part of our heritage, and as Australians, the Outback is part of us.” “Every Australian should visit the Outback at least once in their life>me”
  • 14. We asked Australians to make a promise to visit the Outback Using a special Facebook app.
  • 15. “I PROMISE TO VISIT THE OUTBACK”
  • 16. The Promise appears on your Facebook wall For all your friends to see…
  • 17. And you get a nice liQle
  • 18. En6cing your friends to make a promise …and their friends, and theirs I MADE MY PROMISE I MADE MY PROMISE I MADE MY PROMISE I MADE MY PROMISE I MADE MY PROMISE I MADE MY PROMISE I MADE MY PROMISE
  • 19. We even got the PM of the day
  • 20. The new PM is s6ll thinking about it
  • 21. We’ve grown a community …of people on our Facebook and on twi>er who absolutely love Outback Queensland
  • 22. …now we can stay top of mind “We build relaFonships with brands the same we build relaFonships with people.” “We don’t suddenly become close friends overnight. We become close friends through many lightweight interacFons over Fme.” – Paul Adams
  • 23.
  • 24. “38% of travellers make their des>na>on choice based on recommenda>ons of their friends and family, 22% did so based on informa>on from the web” -­‐PhoCusWright
  • 25. We use it showcase events in Outback Queensland
  • 26. Our fans let us know when they are fulfilling their promise
  • 27. And they tell their friends
  • 28. And share our content
  • 29. This way we reach more people Their Friends 5,000,000 or so Our Fans 31,981
  • 30. “92% of people trust recommenda>ons from people they know and trust, 70% trust recommenda>ons from other like minded consumers ” -­‐Nielsen, 2012
  • 31. But it doesn’t end there !
  • 32. Our team is on the road
  • 33. And if our promise keepers find us at one of our events
  • 34. You can grab your badge of honour. A special t-­‐shirt to thank you for keeping your promise. So far….. just a few have found us
  • 35.
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  • 38. For the Digi experts Since we launched the Outback Promise campaign: ü Over 240,000 Facebook stories* created by 155,000 users. ü More than 8000 promises made ü Our posts have reached 2.7 million on Facebook ü 34.9 million Facebook impressions from 10.4 millions users ü Activity from our Facebook page has reached 10,435,941 million people (Total Reach)
  • 39. For the CEOs Treasury, Audit commiQees, Boards, Governments, cri6cs, non-­‐ believers, accountants, strategists, bureaucrats, crea6ve agencies, public servants, media and any one else who may be scep6cal to the value earned, we have this unques6onable algorithm
  • 40. Since we began………….. 5,000 people have promised through Facebook to visit the Outback Visitor Profile studies undertaken by Tourism Research Australia in the Outback showed us: • Ave. length of stay is 4-­‐7 days • Ave. spend $90 pp per day
  • 41. So…. When everyone keeps their promise And we know you can’t break a promise!
  • 42. A conserva6ve $1.8 million Into the Outback Economy 5,000 Promise keepers Staying 4 days Spending $90 per day
  • 43. But wait there is more
  • 44. We also know that Outback Qld has approximately a 50% repeat visita6on rate That’s a further $900,000 from the same people
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  • 59. Welcome to the New Bush Telegraph
  • 60. To summarise we asked the John Butler Trio to make us a short video. This is what they came up with.