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MOSAIC
PEOPLE
DEVELOPMENT

Beyond the Digital Divide:
Bridging the generational gap for a
more productive workplace.

Vanessa Judelman
www.MosaicPD.com
The Digital Native

“Born between 1980-2000…they are the first generation
to transition from childhood to adulthood during the
Internet Age”.
The Digital Native

Screenagers

Millenials

Generation We
How would you describe
digital natives?
What is your perception?
1980
1990
Less than 1% of the world population owned a mobile phone in 1990
Why this film?
What is the impact of digital natives
entering the workforce?
What can be done to bridge the gap
between digital natives and digital
immigrants at work?
David Coletto
Marc Prensky
Marc Saltzman
It’s viewing time!
What is the new
world of work?
Context
“You are great!”

Parents

Grandparents

Digital
Native

Coaches

Teachers
Context
“What I value”
Flexibility
Digital
Native
New challenges

Collaboration

Technology
as equal
partner
Meaning

Better, faster,
more efficient
Context
When you type, how many spaces do
you put in after a period?
Context
Who is this?
Business models are changing.

Business models that have sustained us for
so long are becoming more and more
useless.
--Marc Prensky
New world of work
Moving from…

Moving to…

What was the
What is it like now?
business world like
when you started? What has
changed?
What were the
What are the new
norms?
norms
New world of work
Moving	
  from…	
  

Moving	
  to…	
  

Posi%onal	
  power/loyalty	
   Earned	
  power/loyalty	
  
Conformity	
  

Individualiza%on	
  

Hierarchical	
  	
  

Collabora%ve	
  

Experience	
  is	
  king	
  

Balance	
  old	
  vs.	
  new	
  

Need	
  to	
  put	
  in	
  %me	
  

Contribute	
  right	
  away	
  

Reten%on	
  

Global	
  employees	
  
Lessons
  Loosen up
  Tell them the WHY
  Provide opportunities for growth
  Give frequent feedback
Lesson 1: Loosen Up
Lesson 2: The “Why”
Lesson 3: Development
The 12 Elements of Great Managing
1. I know what is expected of me at work	
  
2. I have the materials and equipment I need to do my work right	
  
3. At work, I have the opportunity to do what I do best every day	
  
4. In the last seven days, I have received recognition and praise
for doing good work	
  
5. My supervisor, or someone at work, seems to care about me	
  
6. There is someone at work who encourages my development	
  
Lesson 3: Development
The 12 Elements of Great Managing
6.There is someone at work who encourages my
development	
  
11. In the last six months, someone has talk to me
about my progress	
  
12. This last year, I have had the opportunity to learn
and grow	
  
Jim Harter, Gallup
Lesson 4: Frequent Feedback
4. In the last seven days, I have received recognition and praise
for doing good work	
  
Your business context
  What from the past is still valuable?
  What has changed?
  How do we put those together in a
value proposition that will work
today?
MOSAIC
PEOPLE
DEVELOPMENT

THANK YOU!

MosaicPeopleDevelopment

@MosaicPD

vanessa@MosaicPD.com

416-275-2253

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