Slide deck of the webinar about the importance of User Experience SoHo Dragon and Akumina hosted. The webinar was held on December 14th and is recorded. If you'd want to receive the recording get in touch with us via www.sohodragon.nyc.
11. Why is great UX so difficult with SharePoint?
Meta Data
Responsive
Design
Audiences
Navigation
Classic /
Modern
Responsive
Browsers Screen Sizes
12. Create great UX & UI in SharePoint with Traction
• “Paper is cheap, code is expensive, so get it right on
paper.”
• Don’t have: “Paradox of choice”
• Training is a tax on the cost of the system
• Problem solving not an art display
Traction UX Principles
14. Strategy Document: Understanding the User
• Who are they?
Readers
Members
Owners
• Departments
• Are there Active Directory
Groups?
• What are they currently using?
• Common complaints
• Ask “What sucks about the
system?”
• Which websites do they like?
• Employee age
15. Strategy Document:
Goals
• User goals
Find information fast
Reduce clicks
Up-to-date content
• Business goals
Digital representation of the
corporate website and the
organization
Greater confidence in the
content
16. Strategy Document: User Journey
• 10,000 feet view point
• Start-to-finish of an experience
• Actions and emotions
Tools:
• User Journey Template
• Wireframes
• Storyboards
17. Strategy Document:
Wireframe
• This can be:
o Part of the Strategy Document -OR-
o It’s a result of the Strategy Document
• Focus on the functionality and user activity,
not on visualization
• A blue print that is given to the engineers
Wire Framing Tools:
InDesign
Balsamiq
Visio
Pen and paper
21. About Akumina
• Boston Head Quarters
• Microsoft Gold Partner
• Technology Enabling Digital Workplace
Solutions
• Strong Partner Ecosystem
• Top Rated in Industry
• 18 + years of experience
22. The Challenges it Creates
Employees are faced with using complex siloed technology and inconsistent user
experiences, lacking integration and mobility support.
INCONSITENT USER EXPERIENES
Business are faced with significant challenges in the areas of employee engagement
and retention, employee productivity, and improving customer experience.
EMPLOYEE ENGAGEMENT
Employees are looking for a better way to engage with coworkers, access systems
and information as frictionless as they can in their personal lives.
EMPLOYEE EXPECTATIONS UNMET
Enterprises continue to cobble together custom, bespoke solutions that fail at
delivering enhanced employee experiences
POOR EMPLOYEE EXPERIENCES
23. Employee Experience Hasn’t Kept Pace
24% 34%13%
Strongly agree that
the technology used
at work allows them
to efficiency
accomplish their
work
Are satisfied with
their workplace
Are engaged at work
–involved,
committed, and
enthusiastic
*Source: 2016 Gallup Worldwide Employee Engagement Crisis , 2017 Gartner Digital Workplace Survey, 360 Steelcase Global Report
24. Connected
Bringing together every critical
piece of data from every backend
system; inside and outside of
Office 365
Collaborative
Creating digital single pane of
glass Workspaces for project
and team-based connectivity
on any project
Mobile
Enabling every piece of data
and every interaction to be
accessible from any device, at
any time, in any place
Informative
Striking the right balance between
relevant company, job, task and
personal information for each user
Transformative
Getting your users out of email and
delivering a medium that becomes the
backbone of doing business
Personalized
Delivering unique experiences to
every user based on who they are,
where they work & what language
they speak
Persona-specific
Focusing on the User Experience
What is user experience and how it impacts employees
UX issues with today's most common applications including SharePoint and Office 365
How to build strategies that focus on the experience of employees
Real-life case studies of organizations who are mastering UX for their employees