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How to Build a Sourcing Team - Jashan Joshi - Strategy Hub

How to Build a Sourcing Team - Jashan Joshi - Strategy Hub

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How to Build a Sourcing Team - Jashan Joshi - Strategy Hub

  1. 1. How to build a Sourcing Team Chinmay Chavan Lead Trainer SourcePro How to build a Sourcing Team Jashan Joshi Sourcing Specialist ZS Associates 1
  2. 2. How to build a Sourcing Team ZS Associates (http://www.zsassociates.com) is a global leader in sales and marketing consulting, outsourcing, technology and software. Our singular focus for more than 30 years has been to help global companies maximize their sales and marketing organizations’ performance and results. Together, we design and implement strategies that lead to greater market share, more competitive operations and better utilization of today’s latest technologies. From 21 offices around the world, ZS experts use analytics and deep expertise to help companies make smarter decisions quickly and cost effectively. We are particularly known for our strong presence in the pharmaceutical and health care sectors, yet work across a range of industries. ZS’ India Capability and Expertise Centers house more than 60% of ZS people across two locations based in Pune and Gurgaon. Our teams work in conjunction with onshore colleagues to deliver our sales and marketing projects to our clients. The Centers primarily support client projects based in North America, Europe and East Asia in the areas of Business Analysis, Business Operations and Business Technology. About ZS Associates
  3. 3. Topic name Sourcing is an Art
  4. 4. What is Sourcing? Finding Right Person at the Right Time. Types of sourcing- • Primary Sourcing Phone Sourcing • Secondary Sourcing Internet Sourcing How to build a Sourcing Team
  5. 5. Sourcing Personalities How to build a Sourcing Team
  6. 6. Not so Good Sourcers • Post and Prayers - A Sourcer who posts on job boards and prays that a good candidate applies. If sourcer gets lucky, may get a good applicant, but Hiring Manager probably wishes sourcer would do some actual recruiting. • Spammers and Social Media Addicts - A Sourcer who blasts job reqs to email lists, LinkedIn contacts, FaceBook friends and Twitter in the hopes that the people who aren’t ignoring anymore will send a good referral. • ATS Addicts - “If it’s not in my database, I don’t have anyone.”- No explanation necessary.
  7. 7. Good Sourcers • Calling Express - A Sourcer who picks up the phone all the time and proactively hunts down his prey. Never hesitates calling people across levels. Follows-up on calls with candidates & eventually does the phone screening to process the candidature ahead. Time- consuming yet effective. • Boolean Gurus- A Sourcer who knows the ins and outs of Boolean search strings and sourcing. Sourcer goes fishing on Job Portals, Networking Sites, Internal Database all the day. Sourcer who works on various combinations of words, alternatives & challenges himself to get the right one. Most effective but there is a fear of dragging oneself in to monotonous zone.
  8. 8. Extra-ordinary Sourcers • Relationship Builders – Builds a rapport right from the first level of conversation. Equipped with all the documents, Interviewer profiles, Project details, Scope of the role. Treats candidate like a Customer. • Follow-up Experts – Reaches out to Declined / Not Interested / Not reachable candidates frequently. • Brand Builders – Makes an effort of creating buzz of the opportunities in relevant communities & groups relentlessly. • Global Sourcing Expertise – Sourcer who can source talent across geographies, understands the International Market, Keeps up with the Global Trends.
  9. 9. Page3 Sourcers A “Sourcer” that is well-known for being well- known. Constantly blogs and tweets about the latest hot topic or technique to the point where he is too busy to actually produce. Focus is always on Social Media, Articles, Fame & not towards meeting the business needs. Avoid!!!! How to build a Sourcing Team
  10. 10. Internal Sourcing Team How to build a Sourcing Team
  11. 11. Internal Sourcing Team- Scope Requirement Gathering Research & Expectation Setting Job Posting & Branding Internet Sourcing Screening & Interviewing Delivery
  12. 12. Requisites for an Internal Sourcing Expert • Sourcing Expertise • Industry Knowledge • Business Communication • Networking Skills • Social Media Expertise • Street Smart • Assertiveness, Self-motivation & Patience. • Belief
  13. 13. Job Portal Sourcing
  14. 14. Social Media Sourcing
  15. 15. Exclusive Sourcing - Internal Database Search
  16. 16. Advantage- Internal Sourcing
  17. 17. • Cost Reduction • Quality Hiring • Making a way for Recruiters for better Negotiations, Co-ordination and Closures. • Better Hit Ratio in Passive Sourcing • Minimizing TAT (Turn- around-time) • Culture Fit • Pro-active Hiring • Business Satisfaction • Market Intelligence & Mapping • Employer Branding How to build a Sourcing Team
  18. 18. Case Study 1 - Cost Reduction Total Hires Job Boards ER Career Site Agency Hire Direct Social Media Other Recruiter (8) 100 20 20 15 40 3 0 2 Sourcer (4) 100 65 0 10 0 0 20 5 Example - Approximate Cost Saved by Sourcing Team- 50 Lac INR How to build a Sourcing Team
  19. 19. Case Study 2 - Employer Branding
  20. 20. Proactive Sourcing .
  21. 21. Performance Metrics How to build a Sourcing Team
  22. 22. • Sourcing Channels • Turn around Time • Business Satisfaction • Candidate Satisfaction • Manager Satisfaction • Quality of Hire • Efficiency Ratio (no. of profiles processed per position VS No. of Offers) • evaluate your Sourcers on number of profiles sent per day/ per week. How to build a Sourcing Team
  23. 23. Topic name Journey from Good to the Best
  24. 24. Candidate Experience How to build a Sourcing Team
  25. 25. • Candidate Preparation - Attach Company videos, link for podcasts, blogs, news, events, articles which could benefit the candidate. Attaching Interviewer portfolio is MUST. • Feedback Mechanism- Give Feedback to the candidates as they deserve it the most. Create opportunities for candidates to give feedback on the process as well. • For Heaven’s sake, pick up if candidate calls – Worst thing to do for a sourcer is not to answer a call (deliberately). Have a heart & courage to answer the call, it doesn’t take anything out of you. Come out of Don’t Call me I will call you attitude. How to build a Sourcing Team
  26. 26. • Open Communication with the candidate– Don’t rely on that automated message which goes out of your ATS. Be creative & keep the communication channel open with the candidate. • Social Engagement – Inform the candidate on various Official Social Media Channels wherein he can engage. • Destroy the Dead Ends – Send a congratulations note to the candidate on cracking the interview, welcome note on offer acceptance. Do not disown the Rejected candidates. Respect their candidature & time, express your gratitude. How to build a Sourcing Team
  27. 27. • Internal Sourcing members are Brand Ambassadors of the company hence ‘Head Hunting’ or ‘Phone Sourcing’ is not advisable. Apart from Sourcing Efforts Sourcer needs to make sure he is not hampering the values & image of the organization How to build a Sourcing Team
  28. 28. Organizations which have implemented Internal Sourcing Model
  29. 29. Growth Path- Choose your own destiny
  30. 30. https://in.linkedin.com/in/jashanjoshi @jashanjoshi Photo How to build a Sourcing Team
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    Apr. 23, 2015

How to Build a Sourcing Team - Jashan Joshi - Strategy Hub

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