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Videos Don’t Discriminate


  Webinar Presentation

  Speaker: Josh Tolan

  Topic: Videos Don’t Discriminate-
          The Compliance Question

  Date: July 10th, 2012

  Time: 2 pm EST / 11 am PST

    Presented by
Introduction

The Elephant in the Room

 As a hiring manager, employer or
recruiter the discrimination question
is part of your everyday hiring efforts.

You want to make sure that you hire
the top talent while staying diverse
and compliant with regulations.

Online video is a great way to
source new talent. But is it
compliant?
Introduction

 The Answers is Yes

  According to the Equal Employment
 Opportunity Commission (EEOC)
 using video in your hiring process is
 completely compliant!

  This webinar will discuss the
 discrimination question when it
 comes to hiring, and show video is
 the wave of the future.
Introduction

 Learning Objectives

 Understand what is and isn’t
 discrimination in the hiring process.

 Learn how video can be used as a
 compliant tool in the recruitment of top
 talent.

 Look at how the EEOC views video.

 Suggest ways in which companies
 can stay compliant on the human side,
 instead of blaming technology.
Introduction

 Let’s Start With The Problem
  What is discrimination?



     Discrimination in the hiring process
     occurs when candidates are rejected
     based off qualities other than
      qualifications and experience.
What is Discrimination?

What is the EEOC?

The EEOC stands for Equal
Employment Opportunity
Commission.

 The EEOC was founded in 1965
thanks to the advances made by the
Civil Rights Movement.

The EEOC is meant to protect
employees and candidates from
discrimination in the workplace and
the hiring process.
What is Discrimination?

What Characteristics Does the EEOC Cover?
 The EEOC protects candidates from discrimination based on the
following characteristics:

   Race
   Color
   Religion
   Sex/Gender (including pregnancy and sexual orientation)
   National origin
   Age (40 or older)
   Disability
   Retaliation (employees cannot be retaliated against for reporting
   discrimination)
What is Discrimination?

How Common is Discrimination?

 We’ve come a long way, but we still have a long way
 to go when it comes to discrimination.
      Facts:
         In 1997, there were 80,680
         discrimination charges.
         In 2011, there were 99,947 charges.

           The most charges in 2011 were for
          retaliation, race, and sex/gender.
What is Discrimination?

Discrimination or not?

 Hiring Discrimination:           Not Hiring Discrimination:

    Asking a candidate if she        Job related questions: for
     plans on starting a family        instance, if the job has
     soon.                             physical requirements.
    Asking a candidate about         Seeing a candidate prior to
     their religious garb or           physically meeting them in
     affiliation.                      person: for instance video
                                       resumes or video interviews.
Using Video In the Hiring Process

Why Use Video Recruitment?

 Video cuts down on money and
  travel:

    Interviewing online reduces 67% of
     travel costs associated with hiring

    Interview 10 candidates via video
     interviewing in the time it takes to
     interview 1 candidate via phone
Using Video In the Hiring Process

Why Use Video Recruitment?

 Video allows you to better evaluate
  candidates:

    Video lets you see candidates’
     communication skills earlier in the
     process.

    Helps to determine whether a
     candidate’s personality will fit into the
     company.
Video and Discrimination

Is Video Compliant?


 YES!
    According to the EEOC, video
     technology is completely
     compliant with hiring guidelines.

 What’s compliant?
    Video Resumes
    One Way Video Interviews
    Live Video Interviewing
Video and Discrimination

The EEOC’s decision

 When asked in 2004 they said:

   Employers and recruiters [should]
   continue to structure their
   recruitment and selection
   processes to be nondiscriminatory
   and to consistently focus on the job
   qualifications of all job seekers,
   regardless of technology or of
   the information available by
   virtue of that technology.
Video and Discrimination

The EEOC’s decision



 When asked again in 2010 they
  said:

   The EEO laws do not expressly
   prohibit the use of specific
   technologies or methods for
   selecting employees, and
   therefore do not prohibit the use of
   video resumes.
Video and Discrimination

Videos Don’t Discriminate


 So we see the EEOC doesn’t consider
  video technology any more discriminatory
  than traditional hiring practices.

 Online video technology does not
  increase the likelihood of discrimination.

 After all, video doesn’t discriminate:
  people do!
Avoid Discrimination

How To Avoid Discrimination in Hiring

 Videos don’t discriminate, but people
  do. So how can companies stay
  compliant on the human side?

 Tip: Stop blaming technology!

 Technology can’t judge and videos
  can’t discriminate.
 Don’t blame your technology - look at
  your company practices.
Avoid Discrimination

How To Avoid Discrimination in Hiring


 Tip: Keep questions standard.

 When asking questions during a one way
  or live video interview, ask a similar set of
  questions.

 Asking the same questions ensures no
  discriminatory questions are asked.
Avoid Discrimination

How To Avoid Discrimination in Hiring


 Tip: Write down your evaluating criteria.

 While video is the wave of the future,
  writing down your evaluating criteria will
  keep things clear.

 Using the same set of written criteria to
  judge all candidates will stop some from
  getting preferential or discriminatory
  treatment.
Avoid Discrimination

How To Avoid Discrimination in Hiring


 Tip: Get training!

 It’s important to be able to recognize
  discrimination in the workplace and the
  hiring process.

 Employers should spring for in-house
  training so employees and hiring
  managers know to spot discriminatory
  practices and stop them.
Avoid Discrimination

The Importance of Addressing Discrimination


 All candidates should have the same
  chance at an open position. Candidates
  should be judged on their qualifications,
  experience, and merits.

 Implementing best practices will increase
  employee morale and add to a positive
  company reputation!

 It can also reduce any legal costs by as
  much as 50 percent.
Recap

We learned more about what
discrimination is and its negative impact
on the hiring process.

We touched on the benefits of using
video in the hiring process for hiring
managers and employers.

We found out what is and isn’t
discrimination.

We discovered the EEOC does not consider video technology to be
discriminatory.

We shared tips to improve your company’s best practices when it
comes to discrimination.
Questions?

     Let’s Answer Some Questions.
Questions?


  Question: Is there anyway to assure my applicants that video is
  safe to use? – Lisa


  •   You can point applicants to this webinar.

  •   Now that you know what the EEOC says about video, you can let
      applicants know it’s 100 percent compliant.

  •   Mention specific EEOC guidelines and regulations like the ADA and Title
      VII.

  •   This will put applicants at ease know the EEOC says video technology is
      completely compliant.
Questions?


  Question: Do you know of any good practices for training
  employees on how to avoid tricky situations when it comes to
  using video?– John

  •   Make sure employees use set questions and written criteria to evaluate all
      candidates.

  •   Have hiring managers write down notes when interviewing or viewing
      video interviews.

  •   This will show a written record of the thought process behind candidate
      evaluation.

  •   Use the same safeguards you would for in-person interview situations.
Questions?


  Question: What kind of criteria should you use to evaluate
  video?- Steve

  •   Will depend on the company and position you’re hiring for.

  •   You might need to put evaluation emphasis on personality for some jobs or
      technical skills for others.

  •   Fit and Skills important evaluation criteria for all jobs:

        •   You need your new employee to fit into the company in order to retain
            talent.

        •   Candidates must also have the technical skills required to succeed.
Thank You

       Thank You For Tuning In!



                 Check us out at www.SparkHire.com

       Questions or Comments? Email us: webinar@sparkhire.com



                Blog: http://blog.sparkhire.com
               Twitter: http://twitter.com/sparkhire
            Facebook: http://facebook.com/sparkhire
             YouTube: http://youtube.com/sparkhire

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Videos Don't Discriminate

  • 1. Videos Don’t Discriminate  Webinar Presentation  Speaker: Josh Tolan  Topic: Videos Don’t Discriminate- The Compliance Question  Date: July 10th, 2012  Time: 2 pm EST / 11 am PST Presented by
  • 2. Introduction The Elephant in the Room  As a hiring manager, employer or recruiter the discrimination question is part of your everyday hiring efforts. You want to make sure that you hire the top talent while staying diverse and compliant with regulations. Online video is a great way to source new talent. But is it compliant?
  • 3. Introduction The Answers is Yes  According to the Equal Employment Opportunity Commission (EEOC) using video in your hiring process is completely compliant!  This webinar will discuss the discrimination question when it comes to hiring, and show video is the wave of the future.
  • 4. Introduction Learning Objectives Understand what is and isn’t discrimination in the hiring process. Learn how video can be used as a compliant tool in the recruitment of top talent. Look at how the EEOC views video. Suggest ways in which companies can stay compliant on the human side, instead of blaming technology.
  • 5. Introduction Let’s Start With The Problem  What is discrimination? Discrimination in the hiring process occurs when candidates are rejected based off qualities other than qualifications and experience.
  • 6. What is Discrimination? What is the EEOC? The EEOC stands for Equal Employment Opportunity Commission.  The EEOC was founded in 1965 thanks to the advances made by the Civil Rights Movement. The EEOC is meant to protect employees and candidates from discrimination in the workplace and the hiring process.
  • 7. What is Discrimination? What Characteristics Does the EEOC Cover?  The EEOC protects candidates from discrimination based on the following characteristics: Race Color Religion Sex/Gender (including pregnancy and sexual orientation) National origin Age (40 or older) Disability Retaliation (employees cannot be retaliated against for reporting discrimination)
  • 8. What is Discrimination? How Common is Discrimination? We’ve come a long way, but we still have a long way to go when it comes to discrimination. Facts: In 1997, there were 80,680 discrimination charges. In 2011, there were 99,947 charges.  The most charges in 2011 were for retaliation, race, and sex/gender.
  • 9. What is Discrimination? Discrimination or not?  Hiring Discrimination:  Not Hiring Discrimination:  Asking a candidate if she  Job related questions: for plans on starting a family instance, if the job has soon. physical requirements.  Asking a candidate about  Seeing a candidate prior to their religious garb or physically meeting them in affiliation. person: for instance video resumes or video interviews.
  • 10. Using Video In the Hiring Process Why Use Video Recruitment?  Video cuts down on money and travel:  Interviewing online reduces 67% of travel costs associated with hiring  Interview 10 candidates via video interviewing in the time it takes to interview 1 candidate via phone
  • 11. Using Video In the Hiring Process Why Use Video Recruitment?  Video allows you to better evaluate candidates:  Video lets you see candidates’ communication skills earlier in the process.  Helps to determine whether a candidate’s personality will fit into the company.
  • 12. Video and Discrimination Is Video Compliant?  YES!  According to the EEOC, video technology is completely compliant with hiring guidelines.  What’s compliant?  Video Resumes  One Way Video Interviews  Live Video Interviewing
  • 13. Video and Discrimination The EEOC’s decision  When asked in 2004 they said: Employers and recruiters [should] continue to structure their recruitment and selection processes to be nondiscriminatory and to consistently focus on the job qualifications of all job seekers, regardless of technology or of the information available by virtue of that technology.
  • 14. Video and Discrimination The EEOC’s decision  When asked again in 2010 they said: The EEO laws do not expressly prohibit the use of specific technologies or methods for selecting employees, and therefore do not prohibit the use of video resumes.
  • 15. Video and Discrimination Videos Don’t Discriminate  So we see the EEOC doesn’t consider video technology any more discriminatory than traditional hiring practices.  Online video technology does not increase the likelihood of discrimination.  After all, video doesn’t discriminate: people do!
  • 16. Avoid Discrimination How To Avoid Discrimination in Hiring  Videos don’t discriminate, but people do. So how can companies stay compliant on the human side?  Tip: Stop blaming technology!  Technology can’t judge and videos can’t discriminate.  Don’t blame your technology - look at your company practices.
  • 17. Avoid Discrimination How To Avoid Discrimination in Hiring  Tip: Keep questions standard.  When asking questions during a one way or live video interview, ask a similar set of questions.  Asking the same questions ensures no discriminatory questions are asked.
  • 18. Avoid Discrimination How To Avoid Discrimination in Hiring  Tip: Write down your evaluating criteria.  While video is the wave of the future, writing down your evaluating criteria will keep things clear.  Using the same set of written criteria to judge all candidates will stop some from getting preferential or discriminatory treatment.
  • 19. Avoid Discrimination How To Avoid Discrimination in Hiring  Tip: Get training!  It’s important to be able to recognize discrimination in the workplace and the hiring process.  Employers should spring for in-house training so employees and hiring managers know to spot discriminatory practices and stop them.
  • 20. Avoid Discrimination The Importance of Addressing Discrimination  All candidates should have the same chance at an open position. Candidates should be judged on their qualifications, experience, and merits.  Implementing best practices will increase employee morale and add to a positive company reputation!  It can also reduce any legal costs by as much as 50 percent.
  • 21. Recap We learned more about what discrimination is and its negative impact on the hiring process. We touched on the benefits of using video in the hiring process for hiring managers and employers. We found out what is and isn’t discrimination. We discovered the EEOC does not consider video technology to be discriminatory. We shared tips to improve your company’s best practices when it comes to discrimination.
  • 22. Questions? Let’s Answer Some Questions.
  • 23. Questions? Question: Is there anyway to assure my applicants that video is safe to use? – Lisa • You can point applicants to this webinar. • Now that you know what the EEOC says about video, you can let applicants know it’s 100 percent compliant. • Mention specific EEOC guidelines and regulations like the ADA and Title VII. • This will put applicants at ease know the EEOC says video technology is completely compliant.
  • 24. Questions? Question: Do you know of any good practices for training employees on how to avoid tricky situations when it comes to using video?– John • Make sure employees use set questions and written criteria to evaluate all candidates. • Have hiring managers write down notes when interviewing or viewing video interviews. • This will show a written record of the thought process behind candidate evaluation. • Use the same safeguards you would for in-person interview situations.
  • 25. Questions? Question: What kind of criteria should you use to evaluate video?- Steve • Will depend on the company and position you’re hiring for. • You might need to put evaluation emphasis on personality for some jobs or technical skills for others. • Fit and Skills important evaluation criteria for all jobs: • You need your new employee to fit into the company in order to retain talent. • Candidates must also have the technical skills required to succeed.
  • 26. Thank You Thank You For Tuning In! Check us out at www.SparkHire.com Questions or Comments? Email us: webinar@sparkhire.com Blog: http://blog.sparkhire.com Twitter: http://twitter.com/sparkhire Facebook: http://facebook.com/sparkhire YouTube: http://youtube.com/sparkhire