Carol Fraser from Sport England presents about how to use insight to understand your sports participants.
Presented at the Sport and Recreation Alliance's Sports Summit 2014.
2. Creating a sporting habit for life
Introducing Sport England
We are investing over £1 billion of National Lottery and
Exchequer funding between 2012 and 2017 in organisations
and projects that will:
• Help more people have a sporting habit for life
• Create more opportunities for young people to play sport
• Nurture and develop talent
• Provide the right facilities in the right places
• Support local authorities and unlock local funding
• Ensure real opportunities for communities
2
3. Creating a sporting habit for life
What do we mean by insight?
• Insight is a process
• It is holistic
• It supports decision making
• It requires understanding
and interpretation
3
Image courtesy of http://inthralld.com/
4. Creating a sporting habit for life
Understanding participants
• A deep understanding of people,
their choices and behaviours is
central to meeting the challenge of
significantly increasing
participation and developing talent
• Linking knowledge of participants
and financial sustainability
– Stronger and deeper relationships
– Retention and growth
– Funding and sponsorship
4
5. Creating a sporting habit for life
Our responsibilities
5
Sport England
Whole sector
coverage and scale
Our Partners
Experts in their area
6. Creating a sporting habit for life
Understanding participants - checklist
- Age
- Gender
- Education
- Family
- Life stage
- Work/study
status
- Social grade
- Ethnicity
- Disability/health
- Area / geography
- Housing
- What activities done?
- How often –
frequency/regularity/seasonal?
- Previous sporting participation
behaviour
- What else do they spend their time
doing?
- Who do
they trust?
- What media
sources and
channels?
- What do they know
about the offer?
- Where is the info
available?
- Where do they access
info?
- What media sources?
- Friends / family?
- Practical e.g. time, cost, information,
people
- Emotional e.g. lack confidence /
competence
- What are they looking for?
- What do they think they’ll get
from doing sport? (short/long
term)
- What do they associate with sport/the activity?
- Who do they think it is for?
- Who do they
want to take
part with?
- What do they
want to do?
- Do they want
coached/led
or..?
- Timing?
- Booking
options?
- Where?
7. Creating a sporting habit for life
Example:
Understanding the youth market
7
Percentage of 16-25s participating in ‘any sport’ and at least once a
week
8. Creating a sporting habit for life
At least once a week
participation
Youth market: Who they are
8
Source: Active People
Survey 7
Males/females aged
14-25
66.5%
45.9%
64.1%
60.2%
64.5%
61.4%
60.3%
66.2%
62.9%
45.8%
40.6%
28.1%
33.8%
42.8%
52.4%
40.2%
White-British
Asian
Chinese
Other
White-British
Asian
Chinese
Other
16-25 year olds
Male
Female
12. Creating a sporting habit for life
Youth market: Perceptions and beliefs
12
Positive about sport
Recognise benefits of
sport/activity
But not participating
Disinterested in participating
in sport
Have a more functional
relationship with it
Persuadable of benefits of
being active that are relevant
to them
14. Creating a sporting habit for life 14
UNDERSTANDING YOUR
PARTICIPANTS
SPORTS SUMMIT 2014
Notes de l'éditeur
Introductions
Agenda:
About us, what we mean by insight and why understanding your participants is important
SE’s role and how we approach understanding participants, illustrated by recent example
How SE can help you
Paul LTA – example of insight in practice, their experience over the past year gaining insight into their participants and the differences that’s making to what they’re doing
For those who are less familiar with SE, a brief explanation of who we are and what we do
Insight is a term that’s used a lot… what do we mean by it?
Lego example
PROCESS: Building your understanding, building a picture
HOLISTIC: No one piece of information in isolation
ACTIONABLE: insight influencing decision making
INTERPRETATION: pov across the whole picture
Renault – educated instincts
What insight do we need? What decisions are we looking to make
Understanding who takes part, what they do, why and who’s not taking part and why is a step on the way to being to influence and change behaviour so we can effectively increase participation.
One other reason links to today’s theme of financial sustainability
SE – seek to understand participation behaviours and habits across the sport sector broadly.
Over next year focusing on some particular audiences e.g. young people
Scale e.g. APS
Starting point for partners to build on – expect them to be experts in their area.
Examples of some of the types of information you might want to look at to deepen your understanding of your participants
Link to what this means for what is being delivered to whom.
How much of the whole market do you have sight of / can you influence? E.g. running
SE youth insight – work in progress
Overview of some of the process and some of the insight that we’re building
Starting point – APS data, participation rates not growing.
Priority to move the 53.7% up
APS variations in participation rates
Layering demographics together
Desk research into population trends – changes in the make up of who the youth market are has impacted and will impact on the overall rate.
Our youth investment focus on education settings
Sizing the market to understand the potential impact these could have
Review of the supply by Deloitte – offer outside of education only tailored and targeted to YP in places
Qual research – YP outside of education found it more difficult to access sport, more likely to think it wasn’t for them
APS tells us YP’s behaviour is more changeable
More life changes
Not just a threat – also an opportunity, research showing it’s easier to change behaviour when your life is also changing
Qual & observation – YP looking for experiences/social currency. Consistently take part in activities they can talk about/share with friends
As YP age move from more traditional and team sport to health and fitness activities – shift over time
Qual to understand journeys
Link to shifts in motivations and attitudes, growing importance of image
Appeal of age barrier activities
Previously perhaps linked shifting attitudes to being more positive to sport with increasing participation (linear behaviours and attitudes)
But attitudes are more complex and we found behaviour and attitude disconnect – young people who were engaged emotionally with sport but didn’t take part regularly, while some of their more disinterested peer found a wider reason to take part.
APSMarket segmentation
Local sports profile
Evaluations
Bespoke – habits, youth (later this year)
Also – facility planning tools, value of sport evidence