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CV 2015

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CV 2015

  1. 1. Curriculum Vitae Name: Stephanie Butler Address: 21 Studland Road Byfleet, West Byfleet Surrey KT14 7RE Tel Nos: 01932 341976/07973333861 Email: stephbutler22@hotmail.co.uk Date of Birth: 22nd October 1971 Nationality: British Education & Further Qualifications: Salesian College, Chertsey, Surrey 8 GCSE’s June 1988 Financial Planning Certificate 1 Pass Financial Planning Certificate 2 Pass Financial Planning Certificate 3 Pass Mortgage Advice Qualification Pass Kingston University Student 2015-2017 Msc HRM Summary: I am currently employed with the NHS. My background is predominately financial services and working within the private sector. All my roles have provided me with the skills to be extremely organised, an excellent communicator, compliant, computer literate, and to be able to use my time effectively. I am looking for a position that will enable me to utilise my skills in the most productive way. I am articulate and can communicate with individuals at all levels including board. I work with integrity and I am an individual that thinks outside the box. I am a fast learner and embrace challenges. I like working in a busy sociable environment and enjoy being part of a team. I have a naturally outgoing, personable, polite demeanour. I am professional and adapt well to change. In my current role as a HR Advisor with the NHS I manage all ER issues within two directorates, Surgery and Estates & Facilities.
  2. 2. March 2012 – Current NHS – ChertseySurrey April 2015– Present HR Advisor September 2014-April 2015 Workforce Project Resources Officer May 2014 – Present Senior Involvement & Patient Experience Office February 2013 – May 2014 Personal Assistant Associate Director of Midwifery & Associate Director of Paediatric Nursing February 2012 – February 2013 Personal Assistant Director of Emergency & Acute Medicine, Director of Diagnostics and Therapies, Associate Director of Nursing Medicine, DeputyDirector of Nursing Responsible for all ER caseload within the Surgical and Estates & Facilities Directorate’s. Encompassing, sickness management, grievances, disciplinary, capability, performance management, general HR queries from both staff and managers. Monthly HR reporting to the trust board and maintenance of the workforce/HR computer system ESR. Maintaining knowledge on generic and NHS employment legislation, attending CIPD events and other ad hoc HR conferences arranged via our legal firm Capsticks and other affiliated organsations. Recruitment campaigns both in the UK and abroad predominately for Nurses due to national shortages. Checking right to work, visas, immigration rights for candidates and ensuring the organisation meet Equality Act legislation. Job evaluations using Agenda for Change guidelines and banding accordingly. Writing job descriptions and advertisements and liaising with appropriate Royal Colleges. Organising interview panels including external members. Carry out exit interviews, look at trends at report monthly to senior management team. Jan 2011-February 2012 Visper Ltd – West Byfleet Personal Assistant & Accounts Administrator Home-working for a start up asset management company carrying out all aspects of their accounts and day to day assistant tasks. The role also involved invoicing, accounts payable, payroll, VAT and income tax returns and quarterly reconciliation and payment, petty cash, company expenses and balancing the business bank accounts on a month to month basis. Left due to the company being sold to a large PLC. March 2010 – Aug 2011 Waterfalls Estate Agents – Woking Saturday Letting Negotiator Worked Saturdays covering the lettings department. I carried out viewings, registered applicants, dealt with landlords and property management issues. Handled offers and took deposit monies and completed tenancy agreements. Reason for leaving – Youngest child entered full time education which allowed me to work more hours. April 2006 – August 2008 HBOS – Woking Investment Adviser Stock Market Investment on behalf of individual investors. Advised customers on investments, pensions, protection and portfolio planning. Prepared suitability letters, and illustrations. Worked within strict Compliance and Regulatory guidelines. Carried out regular client reviews. Reason for leaving – After maternity leave decided to have a career break.
  3. 3. Nov 2003 – July 2004 BMI – London Heathrow Airport Customer Services Agent Provided excellent customer service to all bmi customers. Processed baggage. Escorted passengers. Complied with customer care standards. Maintained high level of security for passengers and the airline and staff. Boarded flights, and carried out flight turnarounds. Reason for leaving – Became very ill during pregnancy and was unable to maintain shift pattern. February 2000 – May 2002 IBM Global Services – Basingstoke, Hampshire Business Analyst Provide business support within IBM outsourcing. Created processes and procedures and implemented for risk management, change management and small works. Preparation of weekly and monthly reports and presentations for Governance meetings. Maintained Risks and Issues register relevant to the outsource account. Customer communication both verbal, written (email) and face to face with customer. 6 month secondment to MD of the outsource account as a Personal Assistant, organising meetings in house and externally with clients, travel arrangements, daily diary management, preparation of reports for governance meetings and presentations, etc to board level. Reason for leaving – Relocated due to husband’s job move. Dec 1998 – Feb 2000 haart/Mortgages Direct – Fleet, Hampshire Field Sales Manager & Senior Mortgage & Financial Consultant Carried out pre-induction training for new entrants at all levels of knowledge. Created and implemented FPC/CEFA/CEMAP/MAQ training in the field. Advised customers on mortgages and mortgage related products. Carried out field observations and implemented action plans, highlighted training needs. Maintained advisers Record of Achievement files. Checked fact-finds, suitability letters, and ensured that correct procedures were followed so the client received the best advice. Reason for leaving – Career change Dec 1998 – Dec 1999 Royal & SunAlliance Property Services – Wokingham, Berkshire Mortgage & Financial Consultant Estate agent based mortgage adviser. Regulated sales including pensions. Achieved targets and goals set. Maintained excellent level of compliance. Reason for leaving – Headhunted by haart and offered a significant salary increase Nov 1994 – Dec 1998 General Accident Life - Reading, Berkshire Mortgage & Financial Consultant Estate agent based mortgage adviser. Regulated sales including pensions. Achieved targets and goals set. Maintained excellent level of compliance. Reason for leaving - Headhunted by Royal & SunAlliance and offered a better package. Oct 1990 – Dec 1994 Woolwich Plc/Woolwich Property Services - Woking
  4. 4. Financial Adviser 1990-1992 Cashiering and general administration. 1992-1993 Arrears management, managing the mortgage desk for direct and introduced mortgage business. 1993-1994 Advising on all Woolwich Life products based in the estate agency. Reason for leaving – Moved to a new area after marriage. Aug 1988 – Oct 1990 Barclays Bank – Walton On Thames, Surrey Cashiering and general banking administration duties. Reason for leaving – Improve career prospects. Referees: Previous Line Manager: Mrs Elaine Beaumont Elaine.Beaumont@asph.nhs.uk Recruitment Workforce Manager