1. Stephen W Pave
65 Fford Maenddy Personal:07711589929 Email:
Sarn Stephenwilliampace@hotmail.com
Bridgend
Wales
CV32 9GF
EXECUTIVE SUMMARY
A results driven experienced commercial estimator with knowledge and experience of insuranceand
commercial sectors.I am a proven team player who benefits to any department I have worked for. Back
ground experience: Transferred to Plymouth from UKDN Waterflow to support the business in settlingthe
South West Water contract. Solely responsiblefor increasingtheincome of the branch from £250,000.00 per
quarter to £1 million in just4 months by establishingprocedures and protocols.Followingbusiness decision to
centraliseback officefunctions to our BirminghamHO. Transferred to the Midlands and havebecome an
integral player within the estimatingdepartment, often used as a point of escalation for technical claims.
Experience of supervisingand leadingstaff in previous retail and manufacturingemployments.
KEY SKILLS
Man-management Highly Analytical Social Media Platforms,
Project Management Solutions Solver Communication Key Skills
Multitasking Personable Strategic Leadership,Technical
ClientRetention Targets & Deadlines Knowledge, Networking
Team Player Professional Presenting Administration Key Skills
Health & Safety Awareness Information Technology Cash Management
Team Management/Leadership Customer Services Showing driveand resilience
EMPLOYMENT HISTORY
2014-Present Technical Partner Supervisor/ DrainageSupervisor Innovation Group
To review engineer’s documents and CCTV footage and compile a comprehensive technical reports to WRC
standards on Subsidence,Commercial and Accidental Damage issues,dealingswith insurancedrainageclaims.
To assistand work alongside 32 members of officestaff and over 18 drainagecrews throughout the UK
Assessingsitefindings to establish thatthe investigation has identified thecauseof the issuereported
Commercial,subsidenceclaims and privaterepairs.Coachingboth siteand office members of staff to allow
them to fulfil their roles.Dealingwith all technical queries and complaints fromhome owners to loss adjuster
engineers.
2005-2014 Senior Commercial Estimator/Supervisor UKDN Waterflow
Assessingclientinstructionsand sitepaperwork to establish relevancy of work undertaken on site. Assessing
sitefindings to establish thatthe investigation has identified the causeof the issuereported by the clientor
policyholder deciding liability in regards to policy coverage.Also responsibilities to train,communicateand
liaisewith over 500 members of staff within a variety of departments and runninga team of 12 staff in my
department which in turn was partof the technical division. Developingrepair scopeand pricingof works
usingthe clientspecific scheduleof rates.Liaisingwith the schedulingdepartment and field management
when required to discuss repairsspecified or to pricefurther works.Discussingcomplex claims with
policyholdersand clients as required.

2. 2000-2005 Team Leader/Supervisor Mother Care World
General key holder of the store, To Ensuringemployees are offering exceptional customer service, delegating
duties and company targets aremet , cash management, to assistwith recruitment and interviews,organising
staff rotas and to complete timesheets. Helping to implement store policies,administration duties alongside
routing sales productivity,invoicingand stock control,staff training,to motivate employees, yearly staff
reviews and to dealingwith customer complaints and issues.to train,develop and manage up to 60 staff at one
time.
1998-2000 AssistantStore Manager Supersaver Store
General cash management & stock control , General administration duties, responsibility for 12 members of
staff and to ensure trainingall staff up to in company procedures and health and safety, Opening/closingstore
and main key holder ,Customer serviceand enquires and also collatingreports and invoices for senior
management and also undertakenew staff recruitments.
1996-1998 Supervisor NEG Group
Ensuringall stock was correctly loaded on to correct vehicles for travel allocationsand destinations.General
administration duties and to ensure staff are fully trained in health & Safety for department.
1994-1996 Team Leader/ Supervisor Farmers & Dairymen
Ensuring all dairy producewas loaded correctly and safely. Ensuringeach delivery round had correct
produce. Collating paperwork for senior management and runninga team of 40 people in the dairy i ndustry
1984-1994 Electrician Supervisor Cole Electrical/Self Employed
After completingmy apprenticeship I was put in charge of 30 sub-contractingelectricianson residential
housingsites.Attend sitemeetings with all department heads and liaiseand scheduleall electrical firstand sex
fix works.
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EDUCATION & QUALIFICATIONS
1979-1984 St Lloyd’s High School,Wales,United Kingdom
GCSE’S: English,English Literature, Math’s, History,Welsh,Technical Drawing,Religion,Metal work.
FURTHER QUALIFICATIONS INCLUDE
1995-1987 Burton On Trent Technical College,United Kingdom
C&G 197 Parts 1 & 2, Stats Parts 1 & 2
1994-1996 University of Cardiff,Wales,United Kingdom
Access to electronics,HND Electronics Pass.
2010-2010 City & Guilds,Cardiff, Wales,United Kingdom
Street works excavation and reinstatement Programme, Monitoringexcavation backfillingand reinstatement
of bituminous materials,Monitoringexcavation in thehighway, Moni toringreinstatement of bituminous
materials.
2012-2013 Develop TrainingLimited Swindon, United Kingdom
OS19X, Train the trainer abrasivewheels.
2013-2015 Vision2Learn Open College Network, United Kingdom
QCF LAO Business and Administration Level 2 Pass, NCFE Equality and Diversity Level 2 Pass.
Principles/Prevention/Control Infection Health CareSettings, NCFE Customer Service Level 2 Pass.
2014-2015 StoneBridge Associated College, United Kingdom
Diploma Business Management Level 2 Pass

3. Further Training Courses:
WJA Mandatory Safety Awareness Course
SSSTS Site Supervisor Safety Training
Street Works Supervisor
Safer Manual Handling& Health Promotion
Data Protection
Risk Management/ Infection Prevention & Control & IncidentReporting
CCTV DrainageSurveys
Held Grinders and Petrol cut off saws
Sustainability atour core Global Anti-Corruption (EN)
WINCAM
OTHER INFORMATION
Duringmy career I have become highly competent in the use of all MicrosoftPackages & Internet and provided
qualification. I amalso in the process of carryingouta Prices 2 coursein Project Management.
INTERESTS
I enjoy spending time with my family.I also enjoy going to the gym and playinggolf.I have an excellent health
record and am a non-smoker. I also liketo undertake charity work to help organisationsin general fundingand
research sponsorship.
PERSONAL DETAILS
Full Driving Licence- B1, B, C1, D1, D, BE. C1E, D1E, FKLNPQ.
REFERRENCES
Availableupon request.