1. Suchismita Mukherjee
1206 Stein Way Ct
Macungie, PA 18062
4847978987
b_suchismita@ymail.com
SUCHISMITA 'SUCHI' MUKHERJEE
An award winning powerful brand ambassador who can be a persuasive spokesperson with over 7 years sales and
customer service experience in a highly competitive client oriented industry with sales and turnover exceeding million
dollars annually. A strong communicator and problemsolver with focus on listening to the client needs and advising
the suitable best service and products. Multistep approach to marketing, sales and customer relationship
management.
Proven expertise in
● Lead Generation and Referral Management
● Client Conversion and Closing
● PreSales Planning and Preparation
● Value Analysis and Negotiating Contracts
● Client Presentations, Pre Sales Support and Followup
● Understanding Client Expectations and Providing Custom Solutions
● Customized Plan to Address Client Needs
● Organizing Sale Closing Activities
● Post Sales Followup and Support
● Gaining Customer Satisfaction Referrals (80% business earned through satisfied client referrals)
Pre and postsales support specialist. Adaptive and hardworking in changing deadlinedriven fast paced
environments. Driven to exceed sales goals and build long term relationships with customers. Delivers positive
experiences through highquality customer care. Successful premium high value product salesperson in a
demanding housing market as a Realtor.
SKILLS
Creative problem solver Exceptional interpersonal communication Exceptional communication skills
Experienced Mentor Quick learner Effective problem solver
Strong client relations Negotiation expert Strategic sales knowledge
Multiline phone talent Customer Relation Expert Medical terminology knowledge
Certified by NAMSR Technology Savvy Professional Social Media Marketing
Targeted Media Campaigns Internet Facing Listing and Promotions
Proficient in Word, Excel, Powerpoint
Leadership Skills Thinking Out of The Box Strong Presenter
Work With Diverse Clients Sensitive to Client Culture And Needs Organized and Well Planned
Skilled MultiTasker Skilled Collaborator Targeted Marketing Abilities
Customer Acquisition Service Acumen Attention To Details
WORK HISTORY
Realtor, 05/2007 to Current
Weichert Realtors – Easton, PA
Described product to customers and accurately explained details of process and and getting from point A to B
Seeing through the entire process keeping in minds laws and deadlines.Politely assisted customers in person
and via telephone.Provided an elevated customer experience to generate a loyal clientele.Effectively
communicated and supported sales, marketing and administrative teams on a daily basis.Contributed to annual
company sales over a million dollars per year. Assisted customers with home selection, inquiries and
customization requests on upgrades, order inspections title, mortgage, keeping up with deadlines as per
contract.Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.Built
longterm customer relationships and advised customers on purchases and promotions.
