How To Win Friends And
Influence People
By Dale Carnegie

Welcome!!
I am Scarlett Jabin
Team Lead
Business development
“
“

Contents Held
9 Ways To Change People Without Giving Offence
Letters That Produced Miraculous Results
7 Rules For Making Your Home Life Happier
Fundamental Techniques In Handling People
6 Ways To Make People Like You
12 Ways To Win People To Your Way Of Thinking

Part 1
Fundamental Techniques In Handling Peop
le

"If You Want To
Gather Honey,
Don't Kick Over The
Beehive"
• Criticism is futile because it puts a person on the
defensive and usually makes him strive to justify himself.
• By criticizing, we do not make lasting changes and
often incur resentment
• Any fool can criticize, condemn and complain - and
most fools do. But it takes character and self-control to
be under-standing and forgiving.

"The Big Secret Of
Dealing With People"
The difference between appreciation and flattery?
That is simple. One is sincere and the other insincere.
One comes from the heart out; the other from the teeth
out. One is unselfish; the other selfish. One is
universally admired; the other universally
condemned.

"He Who Can Do This
Has The Whole World
With Him. He Who
Cannot Walks A
Lonely Way"
When we have a brilliant idea, instead of making
others think it is ours, why not let them cook and stir
the idea themselves. They will then regard it as their
own; they will like it and maybe eat a couple of
helpings of it.

Part 2
Ways To Make People Like You

On the way of being welcomed…
Do This And You'll Be
Welcome Anywhere
A Simple Way To Make
A Good First Impression
If You Don't Do This, You
Are Headed For Trouble
An Easy Way To Become
A Good Conversationalist

On the way of being welcomed…
How To Interest People
How To Make People Like
You Instantly

Part 3
How To Win People To Your Way Of Thinkin
g

01
02
03
04
You Can’t Win an Argument
Look for areas of agreement . Look for areas of agreement .
A Sure way of Making Enemies – and How to Avoid It
Don't get them stirred up. Use a little diplomacy.
If You’re Wrong, Admit It
By fighting you never get enough, but by yielding you get
more than you expected .
A Drop Of Honey
A drop of honey catches more flies than a gallon of gall .

05
06
07
08
The Secret Of Socrates
Ask a gentle question - that will get the "yes, yes" response.
The Safety Valve in Handling Complaints
Let the other person do a great deal of the talking.
How to Get Cooperation
Let the other person feel that the idea is his or hers.
A Formula That Will Work Wonders for You
Try honestly to see things from the other person's point of view.

09
10
11
12
What Everybody Wants
Sympathy the human species universally craves.
An Appeal that Everybody Likes
Appeal to the nobler motives.
The Movies Do it. TV does it. Why Don’t You Do it?
Dramatization, showmanship - and what a difference it made.
When Nothing else Works, Try This
The way to get things done, is to stimulate competition..

Part 4
Be a Leader: How to Change People Witho
ut
Giving Offense or Arousing Resentment

1. If You Must Find
Fault, This Is The Way
To Begin
2. How To Criticize-
And Not Be Hated For I
t
3. Talk About Your
Own Mistakes First

4. No One Likes To
Take Orders
5. Let The Other
Person Save Face
6. How To Spur
People On To Success

7. Give a Dog a Good
Name
8. Make The Fault
Seem Easy To
Correct
9. Making People
Glad To Do What You
Want

Part 5
Letters That Produced Miraculous Results

Let's get the picture clear. Imagine a
lumber dealer in Indiana receiving a letter
from an executive of
the Johns-Manville Company; and in the
first line of the letter, this high-priced
executive in New York asks the other fellow
to help him out of a difficulty. I can
imagine the dealer in Indiana saying to
himself something like this: "Well, if this
chap in New York is in trouble, he has cert-
ainly come to the right person. I always try
to be generous and help people. Let's
see what's wrong with him!"

Part 6
Seven Rules for Making Your Home Life
Happier

How to Dig Your Marital Grave in the Quickest Possible Way
Love and Let Live
Do This and You'll Be Looking Up the Time-Tables to Reno
A Quick Way to Make Everybody Happy
They Mean So Much to a Woman
If you Want to be Happy, Don't Neglect This One
Don't Be a "Marriage Illiterate”

Favorite Quote
Easy to change colors, photos and Text.

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