1. SURESH GUPTA
Suresh Gupta
Flat No. 404, Tower 17, Orchid Petals, Sector 49, Sohna Road, Gurgaon
Present Contact no.: +91-99164-44249
E-MAIL: sureshgupta407@yahoo.com
Over
17+ years of experienced CDCS qualified professional in Financial Services/ Business development/ Banking BPO
SUMMARY OF WORK EXPERIENCE
Deutsche Bank AG Nov 2014 – Present
Assistant Vice President
Trade Finance -Financial Institution Relationship Manager
(North and East India)
DBOI Global Services Pvt. Ltd Oct 2010-Oct 2014
(A 100% captive BPO of Deutsche Bank)
Assistant Vice President – Trade Services
Steel Strips Wheels Limited Nov 2009 – Oct 2010
Assistant General Manager
Reliance General Insurance Co. Ltd.
Branch Manager Oct 2007 – Oct 2009
Scope International Pvt Ltd. Jan 2006 - Sep 2007
(A 100% captive BPO of Standard Chartered Bank)
Manager – Trade Services
Indian Acrylics Limited
Manager – Commercial July 2001 – Dec 2005
Asst. Manager – Commercial July 1997 – Dec 2000
Abhishek Industries Limited Dec 2000 – June 2001
Deputy Manager
Present Work Profile:
KRA’s
• Sales of Trade Finance products to institutional clients and achieve financial targets set out
Meet clients’ requirement on Trade Finance products by calling clients frequently, updating
market information and providing solution for clients
• Coordinate with CGs and other product sales to ensure mutual benefit for both bank and clients
• Development of new products in coordination with product team to meet client’s requirement
• Coordinate with back office to ensure smooth process
• Support other teams members when necessary, and align with Client Group to provide GM
solutions to clients
Other Experiences
DBOI Global Services Pvt. Ltd
KRA’s
• Worked with a team of fifty plus team members handling Trade Operations for European & APAC
locations at Shared Service Center (DBOI India) at Bangalore, covering Great Britain, Italy, France,
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2. SURESH GUPTA
Netherland, Spain, Centralized Guarantees Operations of India, Singapore & Hongkong Imports.
Interaction with various stakeholders like client, Operations, RM, etc on regular basis
• Lead, coach and develop team members to continuous higher capacity and performance. Managing the
team performance, productivity and morale
• Integrate other people processes in company viz. Talent acquisition, Career Mobility, rewards,
competency and Performance management with leadership development
• Documentation – Process, Compliance and Regulatory. SLA’s, KPI’s, Metrics etc
• Timely completion of various migrations / projects
• Be in time with best practices in the market and bring in market intelligence to benefit the business by
undertaking continuous improvement projects on on-going basis.
• Proactively identify opportunities for streamlining processes – automation, process reengineering.
Automating various regular data trackers / reports / MIS through the use of macros and other Excel tools
• Monitoring quality – TAT, accuracy quality metrics, and ensuring day to day controls – daily reports, Sign
offs, escalations.
• Liaison with Stake holders on regular basis; Nurture and build Client relationship.
• Managing audits – internal and external
• Analysis of various MIS and for internal and external circulations
• Manage execution of User Acceptance Testing that ensure features and functionality testing
• Improvising on the current control & compliance set up within the unit.
Key
Achievements
• Availability of internal leadership talent at all times for present and future roles, resulting into maximum
internal promotion of YoY basis
• Standardization & Improvement of Processes across Various locations, resulting into save of 15 FTE in 2
years
• Establishment of policies and procedures for operational & functional control in each process, ensured
staff orientation and sound implementation; resulting into Nil operational loss and Nil findings in
Independent Risk in process assessments
• Average attrition rate was less than 2pct against departmental rate of +30pct
Steel Strips Wheels Ltd.
• Responsible for leading, handling SAP project implementation, overall execution and delivery of the
project to meet company’s objectives and goals
Reliance General Insurance Co. Ltd.
KRA’s
• Responsible for delivering the Top line and Bottom line for the branch.
• Responsible to develop result orientated team of 8 sales managers, 9 sales officers and 7 operations
executives for potential leadership roles.
• Support and approve marketing promotion, recruitment, retention, training and sales strategies within
the area.
• Responsible for complete roll out of new Company-driven initiatives / projects within the branch.
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3. SURESH GUPTA
• Meet regularly with supporting departments, such as Underwriting, Claims, F&A, Operations Manager etc.
to discuss operational issues and facilitate clear communication and a strong working relationship.
• Comply with Code of Conduct, Market Conduct Guideline and Standard Operating Procedures
Achievements
• Achieved 100% targets in first year of operations and 120% in second year of Udaipur branch
• Achieved second position in region in terms of top line.
• Achieved & maintained the efficiency and operational levels above company standard. Branch is rated 4th
best PAN India as per Operations standards.
Scope International Pvt Ltd.
KRA’s
• Responsibility included handling a team of 20 including Officers, Senior Officers, Team Leaders & Assistant
Managers who process and authorize various Trade Transactions for Standard Chartered Bank up to delegated
authority, Regulatory Guidelines particularly focusing on U.S. sanctions
• Responsible for control functions like Assessment of Key Control Standards, and MIS Reporting on a weekly
basis and Review of Pending Volumes on a daily basis to ensure effective closure of the un-reconciled cases.
• Identifying the Training and Personal Development needs of Team Members and providing it.
• Responsible for identifying possible risks faced in the business unit and interaction with the local office /
compliance unit for mitigation of the same.
Achievements
• Achieved accuracy and service levels on timeliness of plus 99.5% against company standards of 98% in SC
Bank through regular training and motivation of team members
Indian Acrylics Ltd.
KRA’s
• Business development in Overseas market
• Responsibility included Independently handled logistics, supervision & documentation for exports & imports,
including liaison with banks for export benefits
• Managing purchase for various raw materials & sundry items from both international and domestic vendors
• Handling the total insurance portfolio efficiently covering the risk for the company at most competitive prices,
monitored claim settlements etc. for smooth functioning
Achievements
• Cracked into new corporate accounts and markets : Indonesia, Turkey, Egypt, Syria, Bangladesh etc and
developed them for regular sales, thus increasing the Export Turnover of the company by 1.5 times
• Reduced Export overheads by 33% by introducing new products and better management
• Reduced the input cost by 5% as compared to previous year procurement
• Reduced export financing cost by 3% per annum by floating the idea and then switching over to LIBOR based
financing
Abhishek Industries Ltd.
KRA’s
• Responsibility included purchase for various raw materials & sundry items from both international and domestic
vendors
• Streamlining vendor development, successfully achieved lowest input costs in the history of company
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4. SURESH GUPTA
STRENGTHS
• Achievement oriented with excellent people management skills
• Ability to manage change with ease
• Proven strength in problem solving, coordination and analytical skills.
QUALIFICATION & PERSONAL DETAILS
Punjab University Chandigarh 1990-94
B.E. (Chemical)
Lucknow University, Lucknow 1995-97
Master’s in Finance
Date of birth: 18th
August 1972
Languages known: English, Hindi and Punjabi
Marital position: Married
Interests: Traveling and Music
REFERENCES
Available on request
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