Susan Rice

Boston, MA United States

VP, User Experience

Technology / Software / Internet

Other slideshares can be found here - www.slideshare.net/ratdogbuddy Susan Rice leads user experience strategy, research, and design at Toast Inc., where the team is revolutionizing the restaurant industry to empower restaurants to delight guests, do what they love, and thrive. She has deep expertise in B2B and B2C applications and is passionate about motivating and coaching team members for growth in a psychologically safe and fun environment. Susan holds a M.S. in Human Factors in Information Design from Bentley University and a B.A. in Psychology from UCSB. She’s actively involved in the UX community and enjoys presenting on strategy, design thinking, and organizational change.