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2013 Information
Technology Trends
Which Matter and Why
Introduction………………………………………….3
Cloud Computing.....................................4
Bring Your Own Device (BYOD)……..……….9
•  A Look Into BYOD (Infographic)……14
Big Data………………………………………...…..15
Conclusion…………………………………………..21
TABLE OF CONTENTS:
Introduc)on	
  
With	
  the	
  way	
  informa)on	
  technology	
  evolves,	
  you	
  could	
  find	
  many	
  
different	
  trends	
  that	
  may	
  change	
  the	
  way	
  business	
  is	
  done	
  across	
  the	
  
world.	
  Among	
  all	
  these	
  changes,	
  3	
  trends	
  seem	
  to	
  be	
  at	
  the	
  forefront	
  of	
  
the	
  informa)on	
  technology	
  movement:	
  	
  Cloud	
  compu)ng,	
  bring	
  your	
  
own	
  device	
  (BYOD),	
  and	
  big	
  data.	
  While	
  these	
  are	
  by	
  no	
  means	
  the	
  only	
  
trends	
  affec)ng	
  informa)on	
  technology	
  today,	
  they	
  can	
  be	
  considered	
  
the	
  3	
  things	
  that	
  can	
  have	
  the	
  biggest	
  impact	
  on	
  business	
  over	
  the	
  next	
  
few	
  years.	
  
2013 Tech Trends
www.me)scomm.com	
  
Page	
  3	
  
Defini&on:	
  Internet-­‐based	
  compu2ng	
  in	
  which	
  large	
  groups	
  
of	
  remote	
  servers	
  are	
  networked	
  so	
  as	
  to	
  allow	
  sharing	
  of	
  
data-­‐processing	
  tasks,	
  centralized	
  data	
  storage,	
  and	
  online	
  
access	
  to	
  computer	
  services	
  or	
  resources.	
  
CHAPTER 1:
Cloud Computing
2013 Tech Trends
www.fidelity.com	
  	
  
Page	
  4	
  
According	
  to	
  an	
  ar)cle	
  by	
  InfoWorld,	
  there	
  are	
  7	
  key	
  areas	
  of	
  cloud	
  
compu)ng:	
  
1.  SaaS:	
  	
  This	
  type	
  of	
  cloud	
  compu)ng	
  delivers	
  a	
  single	
  applica)on	
  
through	
  the	
  browser	
  to	
  thousands	
  of	
  customers	
  using	
  a	
  mul)tenant	
  
architecture.	
  On	
  the	
  customer	
  side,	
  it	
  means	
  no	
  upfront	
  investment	
  
in	
  servers	
  or	
  soNware	
  licensing;	
  on	
  the	
  provider	
  side,	
  with	
  just	
  one	
  
app	
  to	
  maintain,	
  costs	
  are	
  low	
  compared	
  to	
  conven)onal	
  hos)ng.	
  	
  
2.  U)lity	
  compu)ng:	
  	
  The	
  idea	
  is	
  not	
  new,	
  but	
  this	
  form	
  of	
  cloud	
  
compu)ng	
  is	
  geQng	
  new	
  life	
  from	
  Amazon.com,	
  Sun,	
  IBM,	
  and	
  
others	
  who	
  now	
  offer	
  storage	
  and	
  virtual	
  servers	
  that	
  IT	
  can	
  access	
  
on	
  demand.	
  Early	
  enterprise	
  adopters	
  mainly	
  use	
  u)lity	
  compu)ng	
  
for	
  supplemental,	
  non-­‐mission-­‐cri)cal	
  needs,	
  but	
  one	
  day,	
  they	
  may	
  
replace	
  parts	
  of	
  the	
  datacenter.	
  	
  
3.  Web	
  services	
  in	
  the	
  cloud:	
  	
  Closely	
  related	
  to	
  SaaS,	
  web	
  service	
  
providers	
  offer	
  APIs	
  that	
  enable	
  developers	
  to	
  exploit	
  func)onality	
  
over	
  the	
  Internet,	
  rather	
  than	
  delivering	
  full-­‐blown	
  applica)ons.	
  	
  
4.  Pla@orm	
  as	
  a	
  service:	
  	
  Another	
  SaaS	
  varia)on,	
  this	
  form	
  of	
  cloud	
  
compu)ng	
  delivers	
  development	
  environments	
  as	
  a	
  service.	
  You	
  
build	
  your	
  own	
  applica)ons	
  that	
  run	
  on	
  the	
  provider's	
  infrastructure	
  
and	
  are	
  delivered	
  to	
  your	
  users	
  via	
  the	
  Internet	
  from	
  the	
  provider's	
  
servers.	
  	
  
5.	
  	
  	
  	
  MSP	
  (managed	
  service	
  providers):	
  	
  One	
  of	
  the	
  oldest	
  forms	
  of	
  cloud	
  
compu)ng,	
  a	
  managed	
  service	
  is	
  basically	
  an	
  applica)on	
  exposed	
  to	
  
IT	
  rather	
  than	
  to	
  end-­‐users,	
  such	
  as	
  a	
  virus	
  scanning	
  service	
  for	
  e-­‐
mail	
  or	
  an	
  applica)on	
  monitoring	
  service.	
  
2013 Tech Trends Page	
  5	
  
6.	
  	
  	
  	
  Service	
  commerce	
  pla@orms:	
  	
  A	
  hybrid	
  of	
  SaaS	
  and	
  MSP,	
  this	
  cloud	
  
compu)ng	
  service	
  offers	
  a	
  service	
  hub	
  that	
  users	
  interact	
  with.	
  
They're	
  most	
  common	
  in	
  trading	
  environments,	
  such	
  as	
  expense	
  
management	
  systems	
  that	
  allow	
  users	
  to	
  order	
  travel	
  or	
  secretarial	
  
services	
  from	
  a	
  common	
  plaYorm	
  that	
  then	
  coordinates	
  the	
  service	
  
delivery	
  and	
  pricing	
  within	
  the	
  specifica)ons	
  set	
  by	
  the	
  user.	
  	
  
7.  Internet	
  integra)on:	
  	
  The	
  integra)on	
  of	
  cloud-­‐based	
  services	
  is	
  in	
  its	
  
early	
  days.	
  OpSource,	
  which	
  mainly	
  concerns	
  itself	
  with	
  serving	
  SaaS	
  
providers,	
  recently	
  introduced	
  the	
  OpSource	
  Services	
  Bus,	
  which	
  
employs	
  in-­‐the-­‐cloud	
  integra)on	
  technology	
  from	
  a	
  liZle	
  startup	
  
called	
  Boomi.	
  SaaS	
  provider	
  Workday	
  recently	
  acquired	
  another	
  
player	
  in	
  this	
  space,	
  CapeClear,	
  an	
  ESB	
  (enterprise	
  service	
  bus)	
  
provider	
  that	
  was	
  edging	
  toward	
  b-­‐to-­‐b	
  integra)on.	
  Way	
  ahead	
  of	
  its	
  
)me,	
  Grand	
  Central	
  -­‐-­‐	
  which	
  wanted	
  to	
  be	
  a	
  universal	
  "bus	
  in	
  the	
  
cloud"	
  to	
  connect	
  SaaS	
  providers	
  and	
  provide	
  integrated	
  solu)ons	
  to	
  
customers	
  -­‐-­‐	
  flamed	
  out	
  in	
  2005.	
  
Today,	
  with	
  such	
  cloud-­‐based	
  interconnec)on	
  seldom	
  in	
  evidence,	
  cloud	
  
compu)ng	
  might	
  be	
  more	
  accurately	
  described	
  as	
  "sky	
  compu)ng,"	
  with	
  
many	
  isolated	
  clouds	
  of	
  services	
  which	
  IT	
  customers	
  must	
  plug	
  into	
  
individually.	
  On	
  the	
  other	
  hand,	
  as	
  virtualiza)on	
  and	
  SOA	
  permeate	
  the	
  
enterprise,	
  the	
  idea	
  of	
  loosely	
  coupled	
  services	
  running	
  on	
  an	
  agile,	
  
scalable	
  infrastructure	
  should	
  eventually	
  make	
  every	
  enterprise	
  a	
  node	
  
in	
  the	
  cloud.	
  It's	
  a	
  long-­‐running	
  trend	
  with	
  a	
  far-­‐out	
  horizon.	
  But	
  among	
  
big	
  metatrends,	
  cloud	
  compu)ng	
  is	
  the	
  hardest	
  one	
  to	
  argue	
  with	
  in	
  the	
  
long	
  term.	
  (InfoWorld)	
  
2013 Tech Trends Page	
  6	
  
Why it Matters
As	
  other	
  technologies	
  such	
  as	
  BYOD	
  and	
  big	
  data	
  con)nue	
  to	
  be	
  
adopted	
  at	
  rapid	
  rates,	
  it’s	
  impera)ve	
  that	
  cloud	
  technology	
  keeps	
  
pace.	
  Employees	
  and	
  customers	
  want	
  access	
  to	
  more	
  and	
  more	
  
informa)on	
  and	
  want	
  it	
  to	
  be	
  as	
  easy	
  as	
  possible	
  to	
  harvest	
  that	
  
informa)on.	
  	
  Giving	
  employees	
  and	
  customers	
  the	
  ability	
  to	
  access	
  
whatever	
  informa)on	
  they	
  want,	
  whenever	
  they	
  want	
  it,	
  will	
  lead	
  
to	
  increased	
  produc)vity	
  of	
  employees	
  and	
  increased	
  sa)sfac)on	
  
for	
  customers.	
  According	
  to	
  a	
  Gartner	
  Vice	
  President,	
  “We	
  are	
  just	
  
at	
  the	
  beginning	
  of	
  realizing	
  the	
  benefits	
  of	
  cloud.”	
  
2013 Tech Trends
Issues
The	
  biggest	
  issue	
  associated	
  with	
  the	
  cloud	
  compu)ng	
  
movement	
  is	
  the	
  issue	
  of	
  data	
  security.	
  According	
  to	
  the	
  
Informa)on	
  Systems	
  Audit	
  and	
  Control	
  Associa)on	
  (ISACA)	
  
ninety	
  percent	
  of	
  US	
  consumers	
  who	
  use	
  a	
  computer,	
  tablet	
  or	
  
smartphone	
  for	
  work	
  ac)vi)es	
  feel	
  like	
  their	
  privacy	
  and	
  security	
  
are	
  being	
  threatened.	
  Because	
  of	
  this,	
  business	
  owners	
  need	
  to	
  
make	
  security	
  a	
  top	
  priority	
  when	
  evalua)ng	
  their	
  cloud	
  provider	
  
choices.	
  	
  
“90%	
  of	
  US	
  consumers	
  who	
  use	
  a	
  
computer,	
  tablet,	
  or	
  smartphone	
  
for	
  work	
  ac)vi)es	
  feel	
  like	
  their	
  
privacy	
  and	
  security	
  are	
  being	
  
threatened.”	
  
Page	
  7	
  
What to Expect
According	
  to	
  the	
  Accenture	
  Technology	
  Vision	
  for	
  2013,	
  it	
  is	
  
es)mated	
  that	
  by	
  2016	
  enterprises	
  will	
  devote	
  14	
  percent	
  of	
  
their	
  overall	
  IT	
  spending	
  to	
  cloud,	
  up	
  from	
  just	
  5	
  percent	
  in	
  
2011.	
  This	
  increase	
  in	
  spending	
  is	
  due	
  to	
  mul)ple	
  factors,	
  a	
  
few	
  of	
  which	
  are:	
  
Pay-­‐as-­‐you-­‐grow	
  subscrip)ons:	
  Companies	
  of	
  all	
  sizes	
  are	
  
embracing	
  cloud	
  technology	
  for	
  their	
  everyday	
  business	
  
processes.	
  This	
  has	
  led	
  to	
  a	
  shiN	
  in	
  subscrip)on	
  models	
  that	
  
allow	
  companies	
  and	
  individuals	
  to	
  only	
  pay	
  for	
  the	
  services	
  
and	
  storage	
  capacity	
  that	
  they	
  need.	
  	
  
Heavier	
  emphasis	
  on	
  security:	
  As	
  men)oned	
  above,	
  
businesses	
  and	
  consumers	
  share	
  the	
  common	
  worry	
  of	
  
security	
  when	
  u)lizing	
  cloud	
  technologies.	
  This	
  worry	
  will	
  
lead	
  cloud	
  providers	
  to	
  focus	
  stronger	
  than	
  ever	
  on	
  ways	
  to	
  
increase	
  their	
  security	
  and	
  give	
  businesses	
  and	
  consumers	
  
peace	
  of	
  mind.	
  
Disaster	
  recovery:	
  Losing	
  precious	
  data	
  is	
  a	
  concern	
  of	
  all	
  
businesses,	
  both	
  large	
  and	
  small.	
  The	
  ability	
  to	
  u)lize	
  cloud	
  
service	
  to	
  add	
  another	
  line	
  of	
  defense	
  against	
  data	
  loss	
  will	
  
be	
  one	
  of	
  the	
  major	
  draws	
  of	
  cloud	
  compu)ng	
  going	
  
forward.	
  
2013 Tech Trends Page	
  8	
  
Defini&on-­‐Short	
  for	
  Bring	
  Your	
  Own	
  Device.	
  A	
  phrase	
  that	
  
has	
  become	
  widely	
  adopted	
  to	
  refer	
  to	
  employees	
  who	
  
bring	
  their	
  own	
  compu2ng	
  devices	
  –	
  such	
  as	
  smartphones,	
  
laptops	
  and	
  PDAs	
  –	
  to	
  the	
  workplace	
  for	
  use	
  and	
  
connec2vity	
  on	
  the	
  corporate	
  network.	
  
CHAPTER 2:
BYOD
2013 Tech Trends Page	
  9	
  
BYOD	
  is	
  one	
  of	
  the	
  hoZest	
  trends	
  in	
  the	
  business	
  world	
  today.	
  
As	
  technology	
  progresses,	
  workers	
  are	
  demanding	
  more	
  
flexibility	
  from	
  their	
  employers	
  with	
  regards	
  to	
  remote	
  work.	
  In	
  
most	
  industries	
  (especially	
  the	
  tech	
  industry)	
  organiza)ons	
  
must	
  do	
  everything	
  necessary	
  to	
  aZract	
  and	
  retain	
  the	
  best	
  
and	
  brightest	
  workers	
  in	
  order	
  to	
  stay	
  compe))ve.	
  	
  One	
  way	
  
these	
  organiza)ons	
  are	
  doing	
  this	
  is	
  by	
  offering	
  a	
  more	
  flexible	
  
workplace	
  and	
  allowing	
  users	
  to	
  use	
  their	
  own	
  devices	
  at	
  work	
  
as	
  opposed	
  to	
  company	
  mandated	
  devices.	
  
Why it Matters
Something	
  from	
  the	
  
infographic?	
  
2013 Tech Trends Page	
  10	
  
use	
  and	
  would	
  allow	
  them	
  to	
  always	
  have	
  access	
  to	
  their	
  work	
  
documents	
  and	
  email	
  at	
  all	
  )mes.	
  
Adop)ng	
  a	
  BYOD	
  policy	
  	
  can	
  provide	
  many	
  benefits	
  for	
  organiza)ons.	
  
Some	
  of	
  these	
  include:	
  	
  
2013 Tech Trends
Cost	
  Savings:	
  Organiza)ons	
  that	
  choose	
  to	
  
allow	
  employees	
  to	
  bring	
  their	
  own	
  
devices	
  can	
  realize	
  cost	
  savings	
  if	
  they	
  
aren’t	
  required	
  to	
  purchase	
  any	
  equipment	
  
at	
  all	
  for	
  those	
  employees.	
  Currently	
  60%	
  
of	
  organiza)ons	
  s)ll	
  claim	
  their	
  BYOD	
  
policy	
  includes	
  them	
  purchasing	
  the	
  device	
  
for	
  the	
  employees	
  in	
  addi)on	
  to	
  paying	
  the	
  
monthly	
  network	
  fees	
  associated	
  with	
  
them.	
  If	
  organiza)ons	
  require	
  employees	
   to	
  purchase	
  the	
  devices	
  and	
  	
  
only	
  pay	
  the	
  monthly	
  fees,	
  they	
  will	
  be	
  much	
  more	
  likely	
  to	
  see	
  a	
  
true	
  cost	
  savings	
  from	
  BYOD.	
  
their	
  own	
  devices	
  and	
  would	
  require	
  a	
  
smaller	
  learning	
  curve	
  for	
  new	
  workers.	
  
In	
  addi)on,	
  a	
  BYOD	
  policy	
  would	
  allow	
  
workers	
  to	
  work	
  remotely	
  with	
  liZle	
  
effort.	
  BYOD	
  would	
  not	
  require	
  
employees	
  to	
  carry	
  around	
  mul)ple	
  
devices	
  separately	
  for	
  work	
  and	
  personal	
   www.workplaceflexibility.com.au	
  
Increased	
  Flexibility:	
  As	
  stated	
  above,	
  BYOD	
  is	
  a	
  major	
  factor	
  in	
  
providing	
  flexibility	
  to	
  the	
  workforce.	
  Employees	
  are	
  more	
  familiar	
  with	
  
www.ddifo.org	
  
Page	
  11	
  
their	
  own	
  devices	
  in	
  some	
  way.	
  As	
  
tech	
  organiza)ons	
  fight	
  for	
  top	
  
talent,	
  BYOD	
  is	
  just	
  another	
  incen)ve	
  
candidates	
  can	
  have	
  when	
  deciding	
  
between	
  compe))ve	
  companies.	
  
2013 Tech Trends
them	
  at	
  all	
  )mes	
  gives	
  them	
  the	
  
opportunity	
  to	
  always	
  have	
  access	
  
to	
  whatever	
  they	
  need,	
  whenever	
  
they	
  need	
  it.	
  Taking	
  away	
  inhibitors	
  
to	
  produc)vity	
  will	
  allow	
  workers	
  to	
  
have	
  an	
  “office”	
  wherever	
  and	
  
whenever	
  they	
  need	
  it.	
  	
  
ARrac)veness	
  to	
  Job	
  Seekers:	
  According	
  to	
  one	
  study,	
  44%	
  of	
  job	
  
seekers	
  find	
  an	
  employer	
  more	
  aZrac)ve	
  if	
  they	
  let	
  them	
  use	
  
Increased	
  Produc)vity:	
  Allowing	
  workers	
  to	
  have	
  their	
  devices	
  with	
  
“44%	
  of	
  job	
  seekers	
  
find	
  an	
  employer	
  more	
  
aZrac)ve	
  if	
  they	
  let	
  
them	
  use	
  their	
  own	
  
device”	
  
www.enjoyinglife.com.au	
  
www.salesbenchmarkindex.com	
  
Page	
  12	
  
Data	
  Security:	
  As	
  with	
  cloud	
  compu)ng,	
  data	
  security	
  
concerns	
  accompany	
  BYOD	
  policies.	
  Finding	
  ways	
  to	
  secure	
  
and	
  monitor	
  employee’s	
  devices	
  without	
  invading	
  personal	
  
privacy	
  is	
  a	
  tough	
  line	
  for	
  employers	
  to	
  walk.	
  
Cost:	
  BYOD	
  can	
  be	
  a	
  cost	
  savings	
  for	
  organiza)ons,	
  but	
  the	
  
60%	
  that	
  s)ll	
  pay	
  for	
  employee	
  devices	
  are	
  not	
  likely	
  to	
  see	
  
much	
  cost	
  savings.	
  Employers	
  that	
  are	
  willing	
  to	
  let	
  employees	
  
pay	
  the	
  bulk	
  of	
  their	
  device	
  cost	
  will	
  be	
  much	
  more	
  likely	
  to	
  
realize	
  the	
  cost	
  savings	
  from	
  BYOD.	
  
Privacy:	
  Employees	
  are	
  wary	
  of	
  bringing	
  their	
  own	
  devices	
  due	
  
to	
  the	
  worry	
  of	
  privacy	
  invasion.	
  Almost	
  everyone	
  accesses	
  
their	
  twiZer	
  and	
  Facebook	
  accounts	
  from	
  their	
  personal	
  
devices,	
  and	
  giving	
  their	
  employer	
  access	
  to	
  their	
  device	
  can	
  
give	
  employees	
  pause	
  for	
  concern.	
  Being	
  able	
  to	
  assure	
  their	
  
workers	
  	
  that	
  their	
  privacy	
  will	
  not	
  be	
  compromised	
  should	
  be	
  
a	
  top	
  priority	
  for	
  businesses	
  looking	
  to	
  u)lize	
  BYOD.	
  
Issues
2013 Tech Trends Page	
  13	
  
2013 Tech Trends
A Look Into BYOD
Page	
  14	
  
CHAPTER 3:
Big Data
Defini&on-­‐	
  Big	
  Data	
  is	
  the	
  massive	
  amounts	
  of	
  data	
  that	
  
collect	
  over	
  2me	
  that	
  are	
  difficult	
  to	
  analyze	
  and	
  handle	
  
using	
  common	
  database	
  management	
  tools.	
  	
  
2013 Tech Trends Page	
  15	
  
Why it Matters
The	
  reliance	
  on	
  data	
  and	
  sta)s)cs	
  for	
  decision	
  making	
  is	
  
something	
  that	
  is	
  becoming	
  very	
  popular	
  in	
  various	
  avenues.	
  
From	
  professional	
  sports	
  to	
  weather	
  predic)ons	
  and	
  business	
  
decisions,	
  massive	
  amounts	
  of	
  data	
  are	
  influencing	
  everyday	
  
life.	
  Organiza)ons	
  specifically	
  are	
  u)lizing	
  big	
  data	
  to	
  change	
  
the	
  way	
  they	
  do	
  business.	
  They	
  are	
  now	
  collec)ng	
  massive	
  
amounts	
  of	
  data	
  on	
  their	
  customers.	
  Instead	
  of	
  relying	
  on	
  
assump)ons	
  and	
  es)ma)ons	
  for	
  decisions,	
  businesses	
  can	
  
now	
  iden)fy	
  purchasing	
  behavior	
  and	
  customer	
  preferences	
  
beZer	
  than	
  ever	
  before.	
  This	
  allows	
  organiza)ons	
  to	
  focus	
  all	
  
efforts	
  on	
  specific	
  areas	
  of	
  improvement	
  while	
  also	
  giving	
  
them	
  true	
  valida)on	
  for	
  their	
  efforts.	
  
2013 Tech Trends Page	
  16	
  
Too	
  Much	
  Data:	
  The	
  saying	
  “Too	
  much	
  of	
  a	
  good	
  thing	
  isn’t	
  
always	
  a	
  good	
  thing”	
  can	
  be	
  applied	
  to	
  big	
  data.	
  While	
  it	
  can	
  be	
  
extremely	
  beneficial	
  for	
  businesses	
  to	
  accumulate	
  massive	
  
amounts	
  of	
  data,	
  it	
  can	
  also	
  cause	
  more	
  harm	
  than	
  good	
  if	
  not	
  
managed	
  correctly.	
  Businesses	
  could	
  poten)ally	
  encounter	
  
“informa)on	
  overload”	
  and	
  acquire	
  more	
  data	
  than	
  they	
  know	
  
what	
  to	
  do	
  with.	
  The	
  key	
  to	
  big	
  data	
  is	
  having	
  the	
  means	
  to	
  
organize	
  the	
  data	
  and	
  make	
  sense	
  of	
  it.	
  
Issues
2013 Tech Trends
www.cognigencorp.com	
  
Page	
  17	
  
Disorganized	
  Data	
  
Managing	
  and	
  organizing	
  big	
  data	
  is	
  a	
  necessity	
  for	
  businesses	
  
to	
  make	
  informed	
  and	
  successful	
  fact	
  based	
  decisions.	
  Because	
  
of	
  this,	
  specialized	
  employees	
  are	
  needed	
  to	
  capture,	
  store,	
  
organize,	
  mine,	
  and	
  interpret	
  that	
  data.	
  The	
  problem	
  
organiza)ons	
  tend	
  to	
  run	
  into	
  is	
  the	
  lack	
  of	
  qualified	
  individuals	
  
to	
  do	
  so.	
  Since	
  big	
  data	
  is	
  s)ll	
  a	
  newer	
  trend,	
  the	
  number	
  of	
  
candidates	
  qualified	
  to	
  manage	
  it	
  all	
  is	
  s)ll	
  rela)vely	
  small.	
  
Employees	
  are	
  learning	
  as	
  they	
  go	
  or	
  being	
  trained	
  on	
  the	
  
necessary	
  skills	
  needed.	
  While	
  this	
  is	
  a	
  logical	
  approach,	
  the	
  
learning	
  curve	
  for	
  employees	
  could	
  cause	
  issues	
  in	
  the	
  short-­‐
term.	
  
2013 Tech Trends
www.internet-­‐entrepreneurship.com/	
  
Page	
  18	
  
2013 Tech Trends
Security	
  
One	
  other	
  issue	
  that	
  may	
  be	
  encountered	
  with	
  big	
  data	
  is	
  
security.	
  Just	
  like	
  BYOD	
  and	
  cloud	
  compu)ng,	
  the	
  security	
  
risks	
  are	
  s)ll	
  present	
  with	
  big	
  data.	
  If	
  customers	
  feel	
  
uneasy	
  about	
  giving	
  certain	
  companies	
  their	
  informa)on,	
  
they’re	
  less	
  likely	
  to	
  buy	
  from	
  them.	
  As	
  consumers	
  
become	
  more	
  aware	
  of	
  the	
  amount	
  of	
  data	
  that	
  exists	
  
about	
  them,	
  they	
  will	
  likely	
  be	
  more	
  cau)ous	
  when	
  
sharing	
  their	
  informa)on	
  un)l	
  they	
  can	
  be	
  re-­‐assured	
  
that	
  their	
  personal	
  informa)on	
  won’t	
  be	
  seen	
  by	
  any	
  
unauthorized	
  par)es.	
  
www.mrcheckout.net	
  
Page	
  19	
  
What to Expect
Over	
  the	
  next	
  few	
  years	
  more	
  and	
  more	
  companies	
  will	
  use	
  big	
  data	
  to	
  
make	
  major	
  business	
  decisions.	
  Those	
  organiza)ons	
  that	
  may	
  be	
  
reluctant	
  to	
  dive	
  in	
  for	
  various	
  reasons	
  will	
  eventually	
  realize	
  the	
  true	
  
benefit	
  of	
  having	
  large	
  amounts	
  of	
  data	
  to	
  analyze	
  and	
  draw	
  
conclusions	
  from.	
  	
  
IT	
  decision	
  makers	
  are	
  already	
  star)ng	
  to	
  embrace	
  big	
  data.	
  A	
  study	
  by	
  
Gartner	
  revealed	
  that	
  42%	
  of	
  IT	
  decision	
  makers	
  have	
  invested	
  in	
  big	
  
data	
  technology	
  or	
  plan	
  to	
  over	
  the	
  next	
  12	
  months.	
  As	
  this	
  rate	
  
con)nues	
  to	
  grow,	
  more	
  jobs	
  will	
  be	
  created	
  all	
  around	
  the	
  na)on	
  and	
  
world.	
  	
  	
  	
  
According	
  to	
  Gartner,	
  by	
  2015	
  there	
  will	
  be	
  4.4	
  million	
  IT	
  jobs	
  globally	
  
to	
  support	
  big	
  data,	
  with	
  1.9million	
  in	
  the	
  US	
  alone.	
  These	
  numbers	
  
point	
  to	
  the	
  importance	
  organiza)ons	
  are	
  placing	
  on	
  big	
  data	
  and	
  how	
  
in-­‐demand	
  big	
  data	
  skills	
  will	
  be	
  for	
  workers	
  in	
  the	
  near	
  future.	
  
“…by	
  2015	
  there	
  will	
  be	
  4.4	
  
million	
  IT	
  jobs	
  globally	
  to	
  
support	
  big	
  data,	
  with	
  
1.9million	
  in	
  the	
  US	
  alone”	
  
2013 Tech Trends Page	
  20	
  
Conclusion
Some	
  industries	
  and	
  organiza)ons	
  may	
  take	
  longer	
  to	
  adopt	
  these	
  
technologies	
  than	
  others.	
  Some	
  companies	
  may	
  be	
  more	
  reluctant	
  to	
  
commit	
  significant	
  resources	
  to	
  any	
  specific	
  areas	
  un)l	
  the	
  
technologies	
  are	
  more	
  proven.	
  No	
  maZer	
  what	
  organiza)ons	
  may	
  
decide,	
  there’s	
  no	
  ignoring	
  the	
  impact	
  that	
  the	
  cloud,	
  BYOD,	
  and	
  big	
  
data	
  have	
  had	
  on	
  businesses	
  thus	
  far.	
  This	
  impact	
  will	
  only	
  become	
  
more	
  significant	
  as	
  processes	
  become	
  more	
  efficient,	
  and	
  the	
  
companies	
  that	
  are	
  able	
  to	
  harness	
  the	
  power	
  of	
  these	
  technologies	
  
will	
  be	
  the	
  ones	
  to	
  lead	
  the	
  way	
  into	
  an	
  even	
  more	
  technologically	
  
advanced	
  business	
  world.	
  
2013 Tech Trends Page	
  21	
  
Looking	
  for	
  individuals	
  to	
  help	
  implement	
  
your	
  BYOD,	
  big	
  data	
  or	
  cloud	
  ini)a)ves?	
  
We	
  can	
  help!	
  	
  
Contact	
  Synergis	
  Now!	
  
References
2013 Tech Trends Page	
  21	
  
•  hZp://www.accenture.com/SiteCollec)onDocuments/PDF/Accenture-­‐
Technology-­‐Vision-­‐2013.pdf	
  
•  hZps://www.isaca.org/About-­‐ISACA/Press-­‐room/News-­‐Releases/2012/
Pages/ISACA-­‐Survey-­‐90-­‐Say-­‐Online-­‐Privacy-­‐Is-­‐Threatened-­‐Yet-­‐Risky-­‐
Behaviors-­‐Persist.aspx	
  
•  hZp://www.infoworld.com/d/cloud-­‐compu)ng/what-­‐cloud-­‐compu)ng-­‐
really-­‐means-­‐031	
  
•  hZp://www.misco.co.uk/blog/news/00777/adop)on-­‐of-­‐big-­‐data-­‐
technologies-­‐to-­‐accelerate-­‐in-­‐2013	
  
•  hZp://www.gartner.com/newsroom/id/2207915	
  

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2013 Technology Trends

  • 2. Introduction………………………………………….3 Cloud Computing.....................................4 Bring Your Own Device (BYOD)……..……….9 •  A Look Into BYOD (Infographic)……14 Big Data………………………………………...…..15 Conclusion…………………………………………..21 TABLE OF CONTENTS:
  • 3. Introduc)on   With  the  way  informa)on  technology  evolves,  you  could  find  many   different  trends  that  may  change  the  way  business  is  done  across  the   world.  Among  all  these  changes,  3  trends  seem  to  be  at  the  forefront  of   the  informa)on  technology  movement:    Cloud  compu)ng,  bring  your   own  device  (BYOD),  and  big  data.  While  these  are  by  no  means  the  only   trends  affec)ng  informa)on  technology  today,  they  can  be  considered   the  3  things  that  can  have  the  biggest  impact  on  business  over  the  next   few  years.   2013 Tech Trends www.me)scomm.com   Page  3  
  • 4. Defini&on:  Internet-­‐based  compu2ng  in  which  large  groups   of  remote  servers  are  networked  so  as  to  allow  sharing  of   data-­‐processing  tasks,  centralized  data  storage,  and  online   access  to  computer  services  or  resources.   CHAPTER 1: Cloud Computing 2013 Tech Trends www.fidelity.com     Page  4  
  • 5. According  to  an  ar)cle  by  InfoWorld,  there  are  7  key  areas  of  cloud   compu)ng:   1.  SaaS:    This  type  of  cloud  compu)ng  delivers  a  single  applica)on   through  the  browser  to  thousands  of  customers  using  a  mul)tenant   architecture.  On  the  customer  side,  it  means  no  upfront  investment   in  servers  or  soNware  licensing;  on  the  provider  side,  with  just  one   app  to  maintain,  costs  are  low  compared  to  conven)onal  hos)ng.     2.  U)lity  compu)ng:    The  idea  is  not  new,  but  this  form  of  cloud   compu)ng  is  geQng  new  life  from  Amazon.com,  Sun,  IBM,  and   others  who  now  offer  storage  and  virtual  servers  that  IT  can  access   on  demand.  Early  enterprise  adopters  mainly  use  u)lity  compu)ng   for  supplemental,  non-­‐mission-­‐cri)cal  needs,  but  one  day,  they  may   replace  parts  of  the  datacenter.     3.  Web  services  in  the  cloud:    Closely  related  to  SaaS,  web  service   providers  offer  APIs  that  enable  developers  to  exploit  func)onality   over  the  Internet,  rather  than  delivering  full-­‐blown  applica)ons.     4.  Pla@orm  as  a  service:    Another  SaaS  varia)on,  this  form  of  cloud   compu)ng  delivers  development  environments  as  a  service.  You   build  your  own  applica)ons  that  run  on  the  provider's  infrastructure   and  are  delivered  to  your  users  via  the  Internet  from  the  provider's   servers.     5.        MSP  (managed  service  providers):    One  of  the  oldest  forms  of  cloud   compu)ng,  a  managed  service  is  basically  an  applica)on  exposed  to   IT  rather  than  to  end-­‐users,  such  as  a  virus  scanning  service  for  e-­‐ mail  or  an  applica)on  monitoring  service.   2013 Tech Trends Page  5  
  • 6. 6.        Service  commerce  pla@orms:    A  hybrid  of  SaaS  and  MSP,  this  cloud   compu)ng  service  offers  a  service  hub  that  users  interact  with.   They're  most  common  in  trading  environments,  such  as  expense   management  systems  that  allow  users  to  order  travel  or  secretarial   services  from  a  common  plaYorm  that  then  coordinates  the  service   delivery  and  pricing  within  the  specifica)ons  set  by  the  user.     7.  Internet  integra)on:    The  integra)on  of  cloud-­‐based  services  is  in  its   early  days.  OpSource,  which  mainly  concerns  itself  with  serving  SaaS   providers,  recently  introduced  the  OpSource  Services  Bus,  which   employs  in-­‐the-­‐cloud  integra)on  technology  from  a  liZle  startup   called  Boomi.  SaaS  provider  Workday  recently  acquired  another   player  in  this  space,  CapeClear,  an  ESB  (enterprise  service  bus)   provider  that  was  edging  toward  b-­‐to-­‐b  integra)on.  Way  ahead  of  its   )me,  Grand  Central  -­‐-­‐  which  wanted  to  be  a  universal  "bus  in  the   cloud"  to  connect  SaaS  providers  and  provide  integrated  solu)ons  to   customers  -­‐-­‐  flamed  out  in  2005.   Today,  with  such  cloud-­‐based  interconnec)on  seldom  in  evidence,  cloud   compu)ng  might  be  more  accurately  described  as  "sky  compu)ng,"  with   many  isolated  clouds  of  services  which  IT  customers  must  plug  into   individually.  On  the  other  hand,  as  virtualiza)on  and  SOA  permeate  the   enterprise,  the  idea  of  loosely  coupled  services  running  on  an  agile,   scalable  infrastructure  should  eventually  make  every  enterprise  a  node   in  the  cloud.  It's  a  long-­‐running  trend  with  a  far-­‐out  horizon.  But  among   big  metatrends,  cloud  compu)ng  is  the  hardest  one  to  argue  with  in  the   long  term.  (InfoWorld)   2013 Tech Trends Page  6  
  • 7. Why it Matters As  other  technologies  such  as  BYOD  and  big  data  con)nue  to  be   adopted  at  rapid  rates,  it’s  impera)ve  that  cloud  technology  keeps   pace.  Employees  and  customers  want  access  to  more  and  more   informa)on  and  want  it  to  be  as  easy  as  possible  to  harvest  that   informa)on.    Giving  employees  and  customers  the  ability  to  access   whatever  informa)on  they  want,  whenever  they  want  it,  will  lead   to  increased  produc)vity  of  employees  and  increased  sa)sfac)on   for  customers.  According  to  a  Gartner  Vice  President,  “We  are  just   at  the  beginning  of  realizing  the  benefits  of  cloud.”   2013 Tech Trends Issues The  biggest  issue  associated  with  the  cloud  compu)ng   movement  is  the  issue  of  data  security.  According  to  the   Informa)on  Systems  Audit  and  Control  Associa)on  (ISACA)   ninety  percent  of  US  consumers  who  use  a  computer,  tablet  or   smartphone  for  work  ac)vi)es  feel  like  their  privacy  and  security   are  being  threatened.  Because  of  this,  business  owners  need  to   make  security  a  top  priority  when  evalua)ng  their  cloud  provider   choices.     “90%  of  US  consumers  who  use  a   computer,  tablet,  or  smartphone   for  work  ac)vi)es  feel  like  their   privacy  and  security  are  being   threatened.”   Page  7  
  • 8. What to Expect According  to  the  Accenture  Technology  Vision  for  2013,  it  is   es)mated  that  by  2016  enterprises  will  devote  14  percent  of   their  overall  IT  spending  to  cloud,  up  from  just  5  percent  in   2011.  This  increase  in  spending  is  due  to  mul)ple  factors,  a   few  of  which  are:   Pay-­‐as-­‐you-­‐grow  subscrip)ons:  Companies  of  all  sizes  are   embracing  cloud  technology  for  their  everyday  business   processes.  This  has  led  to  a  shiN  in  subscrip)on  models  that   allow  companies  and  individuals  to  only  pay  for  the  services   and  storage  capacity  that  they  need.     Heavier  emphasis  on  security:  As  men)oned  above,   businesses  and  consumers  share  the  common  worry  of   security  when  u)lizing  cloud  technologies.  This  worry  will   lead  cloud  providers  to  focus  stronger  than  ever  on  ways  to   increase  their  security  and  give  businesses  and  consumers   peace  of  mind.   Disaster  recovery:  Losing  precious  data  is  a  concern  of  all   businesses,  both  large  and  small.  The  ability  to  u)lize  cloud   service  to  add  another  line  of  defense  against  data  loss  will   be  one  of  the  major  draws  of  cloud  compu)ng  going   forward.   2013 Tech Trends Page  8  
  • 9. Defini&on-­‐Short  for  Bring  Your  Own  Device.  A  phrase  that   has  become  widely  adopted  to  refer  to  employees  who   bring  their  own  compu2ng  devices  –  such  as  smartphones,   laptops  and  PDAs  –  to  the  workplace  for  use  and   connec2vity  on  the  corporate  network.   CHAPTER 2: BYOD 2013 Tech Trends Page  9  
  • 10. BYOD  is  one  of  the  hoZest  trends  in  the  business  world  today.   As  technology  progresses,  workers  are  demanding  more   flexibility  from  their  employers  with  regards  to  remote  work.  In   most  industries  (especially  the  tech  industry)  organiza)ons   must  do  everything  necessary  to  aZract  and  retain  the  best   and  brightest  workers  in  order  to  stay  compe))ve.    One  way   these  organiza)ons  are  doing  this  is  by  offering  a  more  flexible   workplace  and  allowing  users  to  use  their  own  devices  at  work   as  opposed  to  company  mandated  devices.   Why it Matters Something  from  the   infographic?   2013 Tech Trends Page  10  
  • 11. use  and  would  allow  them  to  always  have  access  to  their  work   documents  and  email  at  all  )mes.   Adop)ng  a  BYOD  policy    can  provide  many  benefits  for  organiza)ons.   Some  of  these  include:     2013 Tech Trends Cost  Savings:  Organiza)ons  that  choose  to   allow  employees  to  bring  their  own   devices  can  realize  cost  savings  if  they   aren’t  required  to  purchase  any  equipment   at  all  for  those  employees.  Currently  60%   of  organiza)ons  s)ll  claim  their  BYOD   policy  includes  them  purchasing  the  device   for  the  employees  in  addi)on  to  paying  the   monthly  network  fees  associated  with   them.  If  organiza)ons  require  employees   to  purchase  the  devices  and     only  pay  the  monthly  fees,  they  will  be  much  more  likely  to  see  a   true  cost  savings  from  BYOD.   their  own  devices  and  would  require  a   smaller  learning  curve  for  new  workers.   In  addi)on,  a  BYOD  policy  would  allow   workers  to  work  remotely  with  liZle   effort.  BYOD  would  not  require   employees  to  carry  around  mul)ple   devices  separately  for  work  and  personal   www.workplaceflexibility.com.au   Increased  Flexibility:  As  stated  above,  BYOD  is  a  major  factor  in   providing  flexibility  to  the  workforce.  Employees  are  more  familiar  with   www.ddifo.org   Page  11  
  • 12. their  own  devices  in  some  way.  As   tech  organiza)ons  fight  for  top   talent,  BYOD  is  just  another  incen)ve   candidates  can  have  when  deciding   between  compe))ve  companies.   2013 Tech Trends them  at  all  )mes  gives  them  the   opportunity  to  always  have  access   to  whatever  they  need,  whenever   they  need  it.  Taking  away  inhibitors   to  produc)vity  will  allow  workers  to   have  an  “office”  wherever  and   whenever  they  need  it.     ARrac)veness  to  Job  Seekers:  According  to  one  study,  44%  of  job   seekers  find  an  employer  more  aZrac)ve  if  they  let  them  use   Increased  Produc)vity:  Allowing  workers  to  have  their  devices  with   “44%  of  job  seekers   find  an  employer  more   aZrac)ve  if  they  let   them  use  their  own   device”   www.enjoyinglife.com.au   www.salesbenchmarkindex.com   Page  12  
  • 13. Data  Security:  As  with  cloud  compu)ng,  data  security   concerns  accompany  BYOD  policies.  Finding  ways  to  secure   and  monitor  employee’s  devices  without  invading  personal   privacy  is  a  tough  line  for  employers  to  walk.   Cost:  BYOD  can  be  a  cost  savings  for  organiza)ons,  but  the   60%  that  s)ll  pay  for  employee  devices  are  not  likely  to  see   much  cost  savings.  Employers  that  are  willing  to  let  employees   pay  the  bulk  of  their  device  cost  will  be  much  more  likely  to   realize  the  cost  savings  from  BYOD.   Privacy:  Employees  are  wary  of  bringing  their  own  devices  due   to  the  worry  of  privacy  invasion.  Almost  everyone  accesses   their  twiZer  and  Facebook  accounts  from  their  personal   devices,  and  giving  their  employer  access  to  their  device  can   give  employees  pause  for  concern.  Being  able  to  assure  their   workers    that  their  privacy  will  not  be  compromised  should  be   a  top  priority  for  businesses  looking  to  u)lize  BYOD.   Issues 2013 Tech Trends Page  13  
  • 14. 2013 Tech Trends A Look Into BYOD Page  14  
  • 15. CHAPTER 3: Big Data Defini&on-­‐  Big  Data  is  the  massive  amounts  of  data  that   collect  over  2me  that  are  difficult  to  analyze  and  handle   using  common  database  management  tools.     2013 Tech Trends Page  15  
  • 16. Why it Matters The  reliance  on  data  and  sta)s)cs  for  decision  making  is   something  that  is  becoming  very  popular  in  various  avenues.   From  professional  sports  to  weather  predic)ons  and  business   decisions,  massive  amounts  of  data  are  influencing  everyday   life.  Organiza)ons  specifically  are  u)lizing  big  data  to  change   the  way  they  do  business.  They  are  now  collec)ng  massive   amounts  of  data  on  their  customers.  Instead  of  relying  on   assump)ons  and  es)ma)ons  for  decisions,  businesses  can   now  iden)fy  purchasing  behavior  and  customer  preferences   beZer  than  ever  before.  This  allows  organiza)ons  to  focus  all   efforts  on  specific  areas  of  improvement  while  also  giving   them  true  valida)on  for  their  efforts.   2013 Tech Trends Page  16  
  • 17. Too  Much  Data:  The  saying  “Too  much  of  a  good  thing  isn’t   always  a  good  thing”  can  be  applied  to  big  data.  While  it  can  be   extremely  beneficial  for  businesses  to  accumulate  massive   amounts  of  data,  it  can  also  cause  more  harm  than  good  if  not   managed  correctly.  Businesses  could  poten)ally  encounter   “informa)on  overload”  and  acquire  more  data  than  they  know   what  to  do  with.  The  key  to  big  data  is  having  the  means  to   organize  the  data  and  make  sense  of  it.   Issues 2013 Tech Trends www.cognigencorp.com   Page  17  
  • 18. Disorganized  Data   Managing  and  organizing  big  data  is  a  necessity  for  businesses   to  make  informed  and  successful  fact  based  decisions.  Because   of  this,  specialized  employees  are  needed  to  capture,  store,   organize,  mine,  and  interpret  that  data.  The  problem   organiza)ons  tend  to  run  into  is  the  lack  of  qualified  individuals   to  do  so.  Since  big  data  is  s)ll  a  newer  trend,  the  number  of   candidates  qualified  to  manage  it  all  is  s)ll  rela)vely  small.   Employees  are  learning  as  they  go  or  being  trained  on  the   necessary  skills  needed.  While  this  is  a  logical  approach,  the   learning  curve  for  employees  could  cause  issues  in  the  short-­‐ term.   2013 Tech Trends www.internet-­‐entrepreneurship.com/   Page  18  
  • 19. 2013 Tech Trends Security   One  other  issue  that  may  be  encountered  with  big  data  is   security.  Just  like  BYOD  and  cloud  compu)ng,  the  security   risks  are  s)ll  present  with  big  data.  If  customers  feel   uneasy  about  giving  certain  companies  their  informa)on,   they’re  less  likely  to  buy  from  them.  As  consumers   become  more  aware  of  the  amount  of  data  that  exists   about  them,  they  will  likely  be  more  cau)ous  when   sharing  their  informa)on  un)l  they  can  be  re-­‐assured   that  their  personal  informa)on  won’t  be  seen  by  any   unauthorized  par)es.   www.mrcheckout.net   Page  19  
  • 20. What to Expect Over  the  next  few  years  more  and  more  companies  will  use  big  data  to   make  major  business  decisions.  Those  organiza)ons  that  may  be   reluctant  to  dive  in  for  various  reasons  will  eventually  realize  the  true   benefit  of  having  large  amounts  of  data  to  analyze  and  draw   conclusions  from.     IT  decision  makers  are  already  star)ng  to  embrace  big  data.  A  study  by   Gartner  revealed  that  42%  of  IT  decision  makers  have  invested  in  big   data  technology  or  plan  to  over  the  next  12  months.  As  this  rate   con)nues  to  grow,  more  jobs  will  be  created  all  around  the  na)on  and   world.         According  to  Gartner,  by  2015  there  will  be  4.4  million  IT  jobs  globally   to  support  big  data,  with  1.9million  in  the  US  alone.  These  numbers   point  to  the  importance  organiza)ons  are  placing  on  big  data  and  how   in-­‐demand  big  data  skills  will  be  for  workers  in  the  near  future.   “…by  2015  there  will  be  4.4   million  IT  jobs  globally  to   support  big  data,  with   1.9million  in  the  US  alone”   2013 Tech Trends Page  20  
  • 21. Conclusion Some  industries  and  organiza)ons  may  take  longer  to  adopt  these   technologies  than  others.  Some  companies  may  be  more  reluctant  to   commit  significant  resources  to  any  specific  areas  un)l  the   technologies  are  more  proven.  No  maZer  what  organiza)ons  may   decide,  there’s  no  ignoring  the  impact  that  the  cloud,  BYOD,  and  big   data  have  had  on  businesses  thus  far.  This  impact  will  only  become   more  significant  as  processes  become  more  efficient,  and  the   companies  that  are  able  to  harness  the  power  of  these  technologies   will  be  the  ones  to  lead  the  way  into  an  even  more  technologically   advanced  business  world.   2013 Tech Trends Page  21   Looking  for  individuals  to  help  implement   your  BYOD,  big  data  or  cloud  ini)a)ves?   We  can  help!     Contact  Synergis  Now!  
  • 22. References 2013 Tech Trends Page  21   •  hZp://www.accenture.com/SiteCollec)onDocuments/PDF/Accenture-­‐ Technology-­‐Vision-­‐2013.pdf   •  hZps://www.isaca.org/About-­‐ISACA/Press-­‐room/News-­‐Releases/2012/ Pages/ISACA-­‐Survey-­‐90-­‐Say-­‐Online-­‐Privacy-­‐Is-­‐Threatened-­‐Yet-­‐Risky-­‐ Behaviors-­‐Persist.aspx   •  hZp://www.infoworld.com/d/cloud-­‐compu)ng/what-­‐cloud-­‐compu)ng-­‐ really-­‐means-­‐031   •  hZp://www.misco.co.uk/blog/news/00777/adop)on-­‐of-­‐big-­‐data-­‐ technologies-­‐to-­‐accelerate-­‐in-­‐2013   •  hZp://www.gartner.com/newsroom/id/2207915