1. { BRIEF RESUME }.
NAME: TAJ MUHAMMAD KHAN ABBASI.
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AGE: 65-YEARS. N-I-C NO- 37405-5317971-9.
ROFESSIONAL EXPERIENCE- 35 – YEARS. {PAKISTAN –SWITZERLAND –U-S-A.}
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KNOWLEDGE OF FOREIGN LANGUAGES:
GOOD COMMAND OF:
> ENGLISH-FAIR IN GERMAN –FRENCH – ITALIAN – SPANISH.
CERTIFIED BY:
1> PAKISTAN INSTITUTEOFMANAGENET SCIENCES.
A. EFFECTIVECOMMUNICATION SKILLS –
B. B> HOW TO IMPROVE- MORALE – MOTIVATION ANDCOMMITMENT.
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2> INTER-CONTINENTALHOTELS – PAKISTAN.
A> {SUPERVISORYDEVELOPMENT.}
2> HOTEL HOLIDAY INN-ISLAMABAD.
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3> HOTEL MARGALA – ISLAMABAD.
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4> MARRIOTT HOTEL – ISLAMABAD.
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5>PEARL-CONTINENTAL HOTEL- RAWALPINDI.
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6>ROYAL CARIBBEAN CRUISE LINES - {CRUISE SHIP} MIAMI-U-S-A.
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8> HOTEL ZURHEILQUELLE–LOEKERBAD–WALIS-SWITZERLAND.
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9>TARBELA JOINT VENTURE PAKISTAN [Imoregilo-ITALY.
10> MASHAL HOTEL .WAH GARDEN - WAH.
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11>RAMADA HOTEL-ISLAMABAD TRAINING MANAGER { MULTI ASSOSOR }.
12> CURRENT FEDERAL INSTITUTE OF TOURISM & HOTEL MANAGEMENT.
PRESENT ADDRESS:
HOUSE NO 123/D- STREET NO-5/B-RAWAL ROAD-RAWAL TOWN.
ISLAMABAD – PAKISTAN.CELL NO-0092 334 5476299.
SKYPE I D TAJABBASI421 {E-mail: taj.united@gmail.com }
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Code, 1- Hospitality training helps employees to build job skills.
2- Cost of training and cost of not training
CONTD PAGE-02

2. PAGE-02
{ 21st
Century Hospitality Management Sciences.}
Subject : > Art and Science of Human Resources Development.
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Objective :> To Establish and Maintain Job Performance Standards.
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Attention  Hotels–Motels & Cruise Ships Owners.
{ Essential Values To Add in A Hospitality Organization }
{ Hospitality Multi Training Assessment }
COURSE DESCRIPTION,: 35 YEARS OF EXPERIENCE AND RESEARCH.
01>Assessment and analysis of training needs.
02> Conscious Development.
{ To explain principles tO perform with wholeness.}
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03>To increase the employees quality of PERFORMANCE & PRODUCTION.
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04>.To establish and maintain Job performance standards.
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05>To demonstrate a basic understanding of –
> ATTITUDES > NORMS-
 BEHAVIORS –
 PERCEPTIONS and –
 SANCTIONS as they relate-
 TO TRAINING PROGRAMMS.
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06>To ensure better COORDINATION between the –
> v a r i o u s –> d e p a r t m e n t s.
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07> To improve > > C O N S C I E N C E.
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> M O R A L S. > M O R A L E –
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 M O T I V A T I O N a n d –
 ---------------------
 C O M M I T M E N T.
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contd page-3
{Hospitality training helps Managers/Workers build job skills}

3. REF,- COST OF TRAINING AND COST OF NOT TRAINING.
COURSES DESCRIPTION. Page-3.
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O8>To explain general principles of PERSONALITY development & GROOMING.
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09>To explain general principles of EFFECTIVE >COMMUNICATION.
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10> To explain general principles of preventing EXECUTIVE OBSOLESCENCE.
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11>To explain general principles of  EFFECTIVE LEADERSHIP.
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12>To ensure proper HYGIENIC conditions and SAFETY rules –
> IN THE WHOLE ORGANIZATION.
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13>To benefit all guests by TRAINED personal to serve them.
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14>To benefit all guests with equal-P O L I T E –
C O U R T E O U S And A T T E N T I V E S E R V I C E S.
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15>To identify barriers to EFFECTIVE COMMUNICATION.
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15>To Develop TEAM BUILDING STRATEGIES.
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16 > TO APPLY BASIC  LEARNING  PRINCIPLES TO
> ADULT EDUCATION  DEVELOP TRAINING PLANS
> AND > DAILY > LESSONS.
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17>To apply motivational techniques and analyze MOTIVATIONAL  PROBLEMS.
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18>To describe procedures for effectively orienting new
Employees to the job. Incorporate basic learning
Principles in employees training programs and
Understanding the importance of evaluating training and
 PROVIDING  COACHING AND  COUNSELING.
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19>To describe conflicts that affect the operation of an organization.
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20> To apply work analysis principles to common situations in
the HOSPITALITY INDUSTRY.
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Taj.M.K.Abbasi
Consultant - 21st
Century Hospitality Management Sciences.
House 123/D- Street no-5/B-Rawal Road-Rawal Town--Islamabad.
Cell # 0334 5476299. E-mail taj.united@gmail.com
{ RefHospitality training helps managers/workers build job skills }
Contd page no-4.

4. Page no-4.
21STCENTURY HOSPITALITYMANAGEMENTSCIENCES.
ATTN- – MOTEL – CRUISE SHIP OWNERS.
OPERATIONAL TRAINING MANAGER- JOB DESCRIPTION.
HospitalityTraining { MULTI ASSESSMENT.}
The Operational TrainingManagershall provide focusformanagementdevelopment,andoperations
training.The Operational TrainingManagerwill be responsible foridentifyinghotel wide trainingneeds,
fromASSESSING MANAGERIALdevelopment needareastoevaluatingguestservice interactive
deficiencies.
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JOB ESSENTIALS.
TO Planand communicate trainingstrategy.Advisemanagementtrainingmatters.
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To Establishandmaintainjobperformance standardsatall existinglevels&unitsthroughCONSCIOUS
 DEVELOPMENT/ Continuous Training/ Coaching / Counseling& SystematicADULTEDUCATION.
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To Assisthotel departmentswithcompliance toHotel’sTrainingSystem.
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To Monitordepartmentorientation(s) andmake recommendationsforimprovementsasappropriate.
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To Monitorapprenticeshipandskill certificationprograms.
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To Schedule/Coordinate Facilities/ResourcesforTraining Sessions.
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To Provide amonthlycost/benefitof traininganalysisreport.
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To Create a trainingresource libraryof educational/trainingmaterials.
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To Provide information/ visibilityandmanagementof externallearningevents(seminars) tohotel.
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To Provide course development/ instructional design.:
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To Coordinate the preparationandrevision(s)of departmental trainingmanuals.
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To Effectively Conductnewhiresorientation. Incorporate basiclearningprinciplesintrainingprograms
& evaluating TRAINING.
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To Advise Managementontrainingmatters.
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To Remaincurrenton trainingtechnologyJobRequirements.
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PREREQUISITES.
A> Must possessexcellentcommunicationskills,bothoral andwritten.

5. Contdpage no-5.
Page no-5.
B> Publicspeakingexperience andpriorcourse designandpresentationskillsare essential
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C> Must be computerliterate.
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D> Previouswindows,Publisher,PowerPoint, Word, andExcel experience ishelpful,butnot
mandatory.
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E>
presentation skills required.
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QOUTE-
1> Training & development is an intellectual activity.
2> Training & development is a corporate activity & must be linked to corporate plan in real term
of time & resources.
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Ref .
1> OMNI Corp inc USA.
2> Education institute of A H & M A- mich- USA.
3> Pakistan Institute of Management Sciences –M/O Production -Govt of Pakistan.
4> British Concept of Hospitality Training MULTI Assessment.
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{ TRAINING DEVELOPMENT IS AN INTELLECTUAL ACTIVITY }
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PLEASE VISIT MY DETAILED PROFILE AT –LINKEDIN NETWORK –
TITLE {- TAJ M.K.ABBASI. }
PLEASE SEND YOUR CONSCIOUSLY PERCEIVED & DESCRIPTIVE LEGAL OFFER TO-
TAJ M.K.ABBASI.
HOUSE NO 123/D- STREET NO-5/B-RAWAL ROAD- RAWAL TOWN-ISLAMABAD- 46000- PAKISTAN-
E MAIL—taj.united@gmail.com - Cell no- 0092 334 5476299 –
SKYPE -I D- TAJABBASI 421
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