MT's Role in Latvia's Multilingual e-Government Services
•
0 likes•645 views
The document discusses the potential for machine translation (MT) to help address the language diversity challenges of e-government in Europe. It provides background on the multilingual nature of the EU and goals of e-government, before examining how MT could bridge language barriers and allow governments to serve citizens in their own languages. The talk uses Latvia as a case study and addresses the data challenges in developing high-quality MT for smaller European languages.
Recommended
Recommended
More Related Content
Viewers also liked
Viewers also liked (16)
Similar to MT's Role in Latvia's Multilingual e-Government Services
Similar to MT's Role in Latvia's Multilingual e-Government Services (20)
More from TAUS - The Language Data Network
More from TAUS - The Language Data Network (20)
Recently uploaded
Recently uploaded (20)
MT's Role in Latvia's Multilingual e-Government Services
- 1. THURSDAY, 22 May /12:40 – 13:10 Is MT Ready for e-‐Government? The Latvian Story Indra Samite, Tilde TAUS ROUNDTABLE 2014 22 May/ Moscow (Russia)
- 3. • about Tilde • eGovernment and the challenge of language diversity • european language landscape • promise of MT • MT for eGov in Latvia • data challenge and META-‐NET • MT for Europe outline
- 4. • Language technology developer • LocalizaBon service provider • Leadership in smaller languages • Offices in Riga (Latvia), Tallinn (Estonia) and Vilnius (Lithuania) • 130 employees • Strong R&D team • 9 PhDs and candidates • Trusted partner of the EU for significant research projects
- 5. G2C Government to CiBzens G2C Government to Businesses G2E Government to Employees G2G Government to Governments C2G CiBzens to Governments eGovernment
- 6. transparency customers on-‐line, NOT in line efficiency increase parBcipaBon reach marginalized groups Goals of eGovernment
- 7. • providing informaBon regulatory services, public hearing schedules, issue briefs, no6fica6ons, etc. • two-‐way communicaBons with the ciBzen, a business, or another government agency • dialogue with agencies to post problems, comments, or requests • conducBng transacBons lodging tax returns, applying for services and grants, etc. • Enabling ciBzen transiBon from passive informaBon access to acBve parBcipaBon by: – informing the ciBzen – represenBng the ciBzen – encouraging the ciBzen to vote – consulBng the ciBzen – involving the ciBzen eGov acBviBes
- 8. 80 European languages 23 official languages New countries and languages joining soon CroaBa, Iceland MulBlingual Europe
- 9. 98% Luxembourg 95% Latvia 94% Netherlands 93% Malta 92% Slovenia Lithuania 91% Sweden EU countries where people can speak at least one language in addiBon to their mother tongue
- 10. 65% Hungary 62% Italy 61% United Kingdom Portugal 60% Ireland EU countries where majority of people cannot speak any foreign language
- 12. The importance of languages was emphasized in the Council ResoluBon on linguisBc diversity of 14 February 2002 on acknowledging the part played by languages in social, economic and poliBcal integraBon, parBcularly in an enlarged Europe. LinguisBc diversity is one of the operaBng principles of the European insBtuBons. The Treaty on European Union enBtles every ciBzen to write to any of the insBtuBons in one of these languages and to have an answer in the same language (ArBcle 21). EU Policy
- 13. Preserving the European cultural and linguisBc diversity in the united informaBon and knowledge society Securing at affordable costs the free flow of informaBon and thought across language boundaries in the resulBng single informaBon space Providing each language community with the most advanced technologies for communicaBon, informaBon and knowledge management so that maintaining their mother tongue does not turn into a disadvantage Challenge Credits: Hans Uszkoreit
- 14. EU MULTILINGUALITY IN PRACTICE: CASE STUDY In October 2010, a Spanish lawyer turned to the Ombudsman, complaining that many public consultaOons are only published in English, for example, consultaOons concerning a new partnership to help small and medium-‐sized enterprises and concerning the freedom of movement of workers.
- 17. “The Commission should ensure that all European ci6zens are able to understand its public consulta6ons, which should [..] be published in all the official languages. Its failure to do so is an instance of maladministra5on.” 4 October 2012 The European Ombudsman, P. Nikiforos Diamandouros
- 18. [European] Commission [has] to ensure that every EU ciBzen's right to address the EU insBtuBons in any of the EU official languages is fully respected and implemented by ensuring that public consultaBons are available in all EU official languages,[..] and that there is no language-‐based discriminaBon [..] European Parliament resolu6on 2012/2676(RSP)
- 19. Fulfill the vision of e-‐Government AND the promise of language diversity The eGovernment Challenge
- 21. Bridge the language barrier Speak your ciBzens’ languages Promote diversity Overcome barriers to communicaBon Grow business World peace J MT for eGov
- 23. Where it works embedded in web pages mulBlingual online services social media mulB-‐lingual chat mobile devices
- 24. customizable, trainable domain specific on-‐demand in the cloud real –Bme security privacy Specific requirements
- 25. • EU Official languages: 23 • EC procedural languages: 3 (EN, FR, DE) • DGT:1750 linguists and 600 support • Where: in Brussels, Luxembourg and in local offices in Member States DGT TranslaBon
- 26. The past: ECMT • Rule-‐based machine translaBon • Developed between 1975 and 1998 • 28 language pairs available (ten languages) • Since 2006 only linguisBc maintenance work on a couple of systems • Suspended in 12/2010 The future: MT@EC • 05/2010 Commission Task Force confirmed need for new MT for the Commission • 06/2010 AcBon plan approved by management • 09/2010 Work started for MT@EC Machine TranslaBon @ European Commission
- 27. • Based on data-‐driven MT technology • Making best use of Commission language resources • Making best use of internal linguisBc experBse (1700 translators for 23 languages) • Open and flexible • Ensuring technological independence • Being built by DG TranslaBon • Started: summer 2010 • Deploy: summer 2013 MT@EC
- 28. Open to the market Language technology watch (conBnuous) LinguisBc intervenBons -‐ demonstraBon projects in 2011 Comparison of baseline engines to market offerings -‐ 2012 … and to research Using Moses A major insBtuBonal user of MT Involvement in projects (e.g. MulBlingual web) Conferences for EU insBtuBons staff (e.g. EM+ workshop) Provider of language resources… MT@EC Credits: Spyros Pilos, DGT
- 30. The DGT MulOlingual TranslaOon Memory of the Acquis Communautaire hFp://langtech.jrc.it/DGT-‐TM.html
- 31. JRC-‐Acquis The total body of European Union law applicable in the EU Member States hFp://langtech.jrc.it/JRC-‐Acquis.html
- 34. META-‐NET Language Whitepapers 30 European languages Analyzing language readiness for the digital age 21 language under long-‐term threat due to inadequate technological support www.meta-‐net.eu/ whitepapers
- 36. q Europe-‐wide social and business networking in naBve language q Mobile and internet services in naBve language for e-‐Commerce, educaBon, travel, entertainment, etc. q eGovernment reaching all linguisBc groups and enabling poliBcal discussion across borders q Unlimited TV/movie cross-‐language subBtling/interpretaBon q Ever present Personal Interpreter q Translingual Spaces: dedicated locaBons for ambient interpretaBon Vision: ApplicaOons needed by EU ciOzens and businesses
- 37. • A ubiquitous online plarorm combining automaBc translaBon, language checking, post-‐ediBng, as well as human creaBvity and quality assurance • for generic and special-‐purpose services • free for small volume use and for high-‐ volume baseline quality • involve providers of computer supported HQ human translaOon • business opportuniOes for a wide range of service and technology providers • Assured privacy, confidenBality and security provided by trusted service centers • Quality upscale models: instant quality upgrades • Domain and Task specializaBon Vision: Services for the EU Society and CiOzens
- 38. Ubiquitous translaBon services for a full range of quality levels, fast, affordable Covers writen and spoken language from formal language to chats and social networking MulB-‐media mulB-‐language content delivery q On mobiles, tablets, PCs, etc. Vision: Services for the EU Society and CiOzens
- 39. Large cooperaBng projects Sharing infrastructures: resources, evaluaBon Smaller projects – providing building blocks NaBonal languages (resources, technologies) Component technologies Combined funding (EC, naBonal, private) Inclusion of industry and translaBon professionals in the enBre research and innovaBon process Solving legal hurdles on using data for research ConnecBon to CEF Infrastructural support (selected areas) Resources, evaluaBon suites, organisaBon of challenges OrganisaOon of Research and InnovaOon
- 41. populaBon 2,1 M 1,6 million naBve Latvian speakers large Russian speaking populaBon (36%) the situaBon in Latvia
- 42. less than 10m speakers lack of parallel data (corpora) complex language structure highly inflected language components under developed terminology Under-‐resourced
- 43. provide e-‐services to all the populaBon / linguisBc groups develop technologies for supporBng Latvian in informaBon society facilitate access to the informaBon of European Union insBtuBons integrate in the infrastructure of EU mulBlingual services MT @ eGov.LV
- 44. large corpus of parallel data large corpus of monolingual data MT core system Infrastructure language specific tools such as morphology tools What is necessary to develop staBsBcal MT
- 45. online translaBon service translaBon widget for integraBon in eGov service sites standardized API for universal integratability Integration
- 47. the digitalizaOon of culture .
- 50. • upload your data TMX, XLIFF, DOC, PDF, XLZ, TXT • combine it with the data on the LetsMT public repository • generate your custom MT with a few mouse clicks • run your MT system on the LetsMT cloud • use it in your CAT tool with LetsMT plug-‐in • integrate through LetsMT API in your online or desktop app
- 53. cloud-‐based terminology services for term extracEon and mulBlingual term glossary creaEon for human and machine translaEon
- 54. .