By Shawn Cunningham, presented at the 19th TCI Global Conference, Eindhoven, 2016. S. Cunningham on LinkedIn: https://za.linkedin.com/in/shawncunningham
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There are differences between
Product & service innovation
Process innovation
Business model innovation
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Myth busting innovation
Most organisations innovate because:
– They have to
– Customers demand more and …
– New technology
– Competitors innovated
– Serendipity
Most organisations innovate mainly
incrementally driven by imitation
– – not in the DNA of many
Often about learning & adjustment &
recombination
– Not ONLY about design
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Knowledge < information < data
Data is measured or observed
numbers, words, etc
Information is data arranged in
meaningful patterns
Knowledge is beliefs,
commitment, perspectives and
action of individuals, teams
and organisations
– It is how we make sense of
information so that we can
use it
“Any fool can know. The point is to
understand.” - Einstein
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Codified Knowledge
Codified or explicit knowledge
– Captured in routines, stories,
official documents, guidelines…
– Copied, translated and adapted
– Flows between organisations &
societies
– The dynamics in a cluster can
be measured by how codified
knowledge flows
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Tacit Knowledge
Tacit knowledge
– Harder to explain or capture
– Harder to detect, individuals might not even know they
have it
– Transmitted or shared based on trust
– Combination of natural talent, past experience, prior
codified knowledge shaped in the environment
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Knowledge creation by deductive
reasoning (thinking, reading, research)
To Do 21/10/2016:
Read the manual
Think through simulation
Can we try this in a lab?
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Knowledge creation by tinkering &
experimentation
Which factors
promote this form of
knowledge creation in
your unit?
Which factors inhibit
this form of knowledge
creation in your unit?Tinkering and
experimentation
Deductive reasoning,
research
Collaborating,
engaging with others
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Conclusion: Knowledge
Tacit knowledge creation starts at the level of
individuals, and then gets taken up by the
environment.
Codified knowledge often exists in environment,
and then works its way back to individuals
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Conclusion: Innovation
Purposefully expanding, increasing,
(re)combining knowledge is central to innovation.
This is can be done by tinkering, deduction and
collaborating with others that have different
knowledge
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Thank you
For more information contact:
Dr Shawn Cunningham
sc@mesopartner.com
+27 82 902 4200
http://www.mesopartner.com
http://www.cunningham.org.za
Notes de l'éditeur
Codified knowledge and tacit knowledge combines in the ENVIRONMENT CREATED BY LEADERS
Sometimes you also have to unlearn things.
Schumpeter. Recombination.
This ongoing process of tinkering, deduction, reaching out increases the resilience of the organisations, gives individuals fulfillment and meaning as they contribute to something much bigger than self